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TRANSCRIPT
Hello
Neighbors !Build Meaningful Connections.
Kasey Chiu | UXD SF 63
Product defination statement
Who will use it?
Hello Neighbors! helps people connect with their neighbors.
Apartment residents.
Why is this product needed?
People with social anxiety have difficulty to initiate the conversation with someone they just met. This new app provides a platform to break the ice and connect with their neighbors easier based on shared interests.
Research
User Interviews
What type of housing do you prefer ? Why ?
Do you like big community or small one ?Why ?
How do you feel bout your community ?
When was the last time you talked to your neighbors ?
Do you want to know your neighbors ?
How do you feel about the social events in your building ? Have you attend any of them ? If no, why ?
How long have you been living in your current apartment ?
Do you consider yourself an introvert or extrovert ? Why ?
Do you know any of your neighbors ?
Have you asked your neighbors for help and vice versa ? Why ?
Research
Affinity Mapping
Research
Insights User Goals
Connect people with shared interests nearby.
Broaden their social circle and learn something new.
Build meaningful connections and relationships.
Most users don't really know their neighbors.
Users want to engage with their neighbors but don't know how to initiate the conversation.
Users need a way to break the ice.
Users think it is easy to plan things or get help if they know someone who lives nearby.
Some users don't think it's necessary to know their neighbors but are open to this idea.
Persona
Challenges
Goals
Bryan Connor
Age : 29Marital Status : SingleOcupation : Software EngineerAnnual Income : $120kEducation : University of TorontoLocation : San Francisco
It is hard for him to initiate the conversation with people he just met.
He wants to know his neighbors but there are not many opportunities.
Become closer with his neighbors through shared interests.
Broaden his life circle and learn something new.
Persona
Bryan Connor" I want to know my neighbors but I
warm up to people very slowly."
Bryan moved to his current apartment two years ago. He loves his neighborhood becuase
of its convenient location, 24/7 amenities and the young vibe of the community. There
are nearly 500 units in his building but he barely knows anyone. Even though he comes
across different neighbors at the elevators everyday, he still finds it hard to initiate the
conversation with people he just met. Besides work, he likes watching movies at home,
running outdoors and invites friends over for dinner.
Bryan grew up in a Toronto suburb area called Mississauga. In his neighborhood, nearly
everyone knows each other. He really misses the time hanging out with his neighbors and
the closeness of community.
UX Process
Competitive Analysis
NextDOOR chummy
UX Process
Competitive Analysis
mycoop Citysocializer
UX Process
Feature Comparison
Features
Making Friends
Finding Events
Invite Friends to the Events
Getting to know people's interests
Building AdministrativePerson or Communal Spaces (lobby and lounge)
Location Restriction
Icebreaker Line
UX Process
Prioritization Map
UX Process
InformationArchitecture
UX Process
User Flow
UX Process
Lo-FiWireframes
UX Process
Prototype
UX Process
Prototype
UX Process
Prototype
