helpful tips for new examsoft exam takers fall2016 · note: the example uses a pc, but the process...
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CenterforTeaching,Learning&Technology Fall2016
HelpfulTipsforNewExamSoftExamTakers(Pleasenote:FireFoxisthepreferredbrowserforExamSoft)
I. TheFirststepistogettheSofTestApp.Note:YoucaninstallSofTesttwoways:
A. SelfServiceoncampusorB. TheExamSoftwebsite
A. InstallfromSelfService:1. FindtheSelfServiceappinthecomputerdock.2. SelectandinstallSofTest.
B. InstallfromtheExamSoftsite:
1. Gotohttp://learn.examsoft.com/
2. Click“ExamTakers”andsearchforShenandoahUniversity
3. Clickonyourdatabase(describedbelow)
4. Afterselectingyourdatabase,clickthelinktoopentheregistrationpage.
Shenandoahhas3databases:
• ShenandoahUniversityBernardJ.DunnSchoolofPharmacy(SUPharmacy)https://ei.examsoft.com/GKWeb/login/supharmacy
• ShenandoahUniversityElianorWadeCusterSchoolofNursing(SUNursing)https://ei.examsoft.com/GKWeb/login/sunursing
• ShenandoahUniversityHealthProfessions(sudpt):
IncludesAT,OT,PA,orPThttps://ei.examsoft.com/GKWeb/login/SUDPT
SelfService SofTest
CenterforTeaching,Learning&Technology Fall2016
Registration:ExamTakersloginasfollows:Login:Yoursuloginname
(example:amarchan)Password:YourCanvasPassword
II.DownloadtheSofTestapplication:Youwillgettoascreenthatexplainsthesystemrequirements.BesureMacisselectedifyouareusingaMacandthenclicktheDownloadbutton.IfyouareusingaMac,savethe.dmgfiletoyourApplicationsfolder.IfyouareusingaPC,savethe.exefiletoyourApplicationsdirectory.III.SetupYourNotifications
Watchthevideothatexplainstheexamtakingprocess.Note:TheexampleusesaPC,buttheprocessisthesameonaMac.
CenterforTeaching,Learning&Technology Fall2016
V.InstallSofTest(Macinstructions.)*NOTE:Becauseofdifferencesincomputers,operatingsystems,browsers,andsettings,atleastoneofthefollowingmethodsshouldworkfortheinstallationofthesoftware.Ifthefirstoption(A)doesnotappearasdescribed,pleasetrymethodB.(A)OpenyourApplicationsfolderandright-clicktheSoftestMac11.dmgfile.Aright-clickonaMacisatwo-fingerclick.Youmustright-clickandapprovethedownload.ItwillaskyoutoenteryourpasswordforyourMacbook.ThisistheusuallythesamepasswordthatyouuseforCanvasunlessyouhavechangeditOR…(B)OpenyourApplicationsfolderanddouble-clicktheSoftestMac11.dmgfile.Asmallwindowwillappearindicatingthesoftwarepackageisdownloading.TheEXAMSOFTwindowwillthenopen,andyouwillseetheSoftTesticonintheupperleftcorner.Double-clickthaticon.
Whentheinstallerwindowappears,followtheonscreeninstructions.YouwillneedtoAgreetotheservicetermsandallowthesoftwaretomakenetworkconnections.
CenterforTeaching,Learning&Technology Fall2016
VI.Registerthesoftware.YouwillneedtoOPENtheSoftTestsoftwareandthenregisterit.Whenaskedforthe“INSTITUTIONID,”usetheappropriatenameaslistedbelow.
InstitutionIDs:
Arts&Sciences,Business,Conservatory: suartsNursing: sunursingHealthProfessions: sudptPharmacy: supharmacy
Continuingtheregistration,youwillbeaskedforyourSTUDENTIDandPASSWORD.Yourusernamewillincludethenameofthedatabase(above),followedbyyournetworkusername,withtheslashbetween.Seeexample:Username:prefix\yoursuloginname(forexample:suarts\amarchan) Password:thepasswordyouuseforCanvasandtheSUnetwork.Note:Ifyoueverneedto“unregister”SofTestsothatadifferentusercanuseoryoucanaccessanexaminadifferentdatabase,pressthecontrol+command+F7keysatthesametime.ToforceSofTesttoupdate,pressthecontrol+commandkeysandtypethelettersAU.VII.Nowyouarereadytotakeanexam!
Ifyoudon’tseeanyexamsinthedropdownmenu,yourprofessorhasnotpostedtheexamyet.
Note:Whenyoutakeanexam,yourprofessormaysetanexampasswordthatyouwillneedtodownloadthetest.Whenyouarereadytostartthetext,youmusttype:begininthefieldindicated.Onceyougettotheyellowscreen,youhavecompletedtheexam.Besuretomakesureyougettothegreenscreenthatindicatestheexamhasbeensuccessfullyuploadedsoitcanbeevaluated.
CenterforTeaching,Learning&Technology Fall2016
HelpfulTips:Besureyouunderstandyourprofessor’srulesfortakingtheexam.Makesureyouhaveyourchargerforyourlaptophandy.Iftheexamisverylarge,itmaytakeawhile(over10minutes)todownload.Besureyouhaveagood,broadband,internetconnectionduringthedownloadprocess.Closeallapplicationsbeforebeginningthedownload.Ifyougetanerrorthatindicatestheexampasswordisincorrect,andyouaresureyouhavetypeditcorrectly(itwillbecasesensitiveandmaycontainnumbers),youmayneedto“reversedownload”theexamandtryagain.WithSofTestopentothescreenthatdisplaysthedownload,pressthecommand-fn-F3keysatthesametime.Thiswillremovetheolddownloadsoyoucandownloadagain.Notethatifyouhaveexceededthenumberofdownloadsyourinstructorhasallowedorifthedeadlinehaspassed,youwillneedtocontactyourinstructorforassistance.Ifyouneedhelp,youcancontacttheexamtakersupportline.Thesupportlineisopenfrom7:30am-8:30pmESTM-Fand8:30am-6:30pmESTonSaturdays.866-429-8889Thereisalsoonlinehelpatexamsoft.com/help.