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2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference! Linda Hancock, FNP, PhD Email: [email protected] Website: LindaGivesBack.com

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Page 1: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

2019 NCAA APPLE Closing Session

Helping others: Understanding & skills

that can make a difference!

Linda Hancock, FNP, PhD Email: [email protected]

Website: LindaGivesBack.com

Page 2: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Big Picture for ATOD (alcohol, tobacco and other drug) Issues Big Picture Friday Night

• Why do people use? To fill a need

• Some get addicted – others not… why? • Crash course

• Recovery Ally Training • Trauma informed care

• Language matters • Framework for Substance Use Disorder

Genetics, Environment, Individual Trauma

Also - The difference is the dose

Prevention & The big picture

• What type of EDUCATION?

• Facts not fear – health terrorism breaks trust

• Social Norms – not everyone is doing it

• Harm Reduction Strategies: examples • Basic Alcohol education “Bartender School”

• Honest Sex Education

Big Picture: Continued on Sunday

Helping others: Understanding & skills that can make a difference!

People are different genetic snowflakes Anonymously share survey scores Brainstorm: How to step-up based on what others need Motivational Interviewing Skills The way YOU address an ATOD issue matters Skills training Exercises What’s the most devastating drug? Knowledge + Skills = the ability to make a positive difference!

J U I C E

Page 3: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What did the snowballs say?

Page 4: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Good morning How stressed do you feel?

Page 5: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Let’s take a moment to center! Because this is the human condition…

Page 6: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Stop. Breathe. Be.

.B

Page 7: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

QUIZ- All About YOU! Learning to use your

personality for success

Source: Woicik PA, Stewart SH, Pihl RO, Conrod PJ (2009). The SUPRS: a scale measuring traits linked to reinforcement

SURPS Substances Use Risk Profile Score

Page 8: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Score Sheet

•Read directions.

• Insert numbers Q1-Q23 then total.

•Raise your hand if you need help!

•Circle your score for the 4 temperaments •Low/medium/high

When finished, Please take a cell picture of your Score

Page 9: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Quiz results

My impulsivity score was…

A.Low

B.Medium

C.High

Low

Mediu

m

High

0%0%0%

Response Counter

Page 10: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Quiz results

My sensation seeking score was…

A.Low

B.Medium

C.High

Low

Mediu

m

High

0%0%0%

Response Counter

Page 11: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Quiz results

My anxiety sensitivity score was…

A.Low

B.Medium

C.High

Low

Mediu

m

High

0%0%0%

Response Counter

Page 12: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Quiz results

My negative thinking score was…

A.Low

B.Medium

C.High

Low

Mediu

m

High

0%0%0%

Response Counter

Page 13: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

“PreVenture” Program in Europe & Canada

Dr. Patricia Conrod

Conrod, Castellanos-Ryan, Strang (2010). Arch Gen Psychiatry

0.56

0.57

0.58

0.59

0.6

0.61

0.62

0.63

0.64

Baseline 6 months 12 months 18 months 24 months

Lo

g t

ran

sfo

rme

d m

arg

ina

l m

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of

dru

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Intervention

Control

Page 14: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

GENETIC

TEMPERAMENT

Life Experiences

Personality Which helps with your success!

Page 15: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

http://www.nytimes.com/2016/10/04/well/family/the-4-traits-that-put-kids-at-risk-for-addiction.html?_r=0

Anxious Negative Thinking

Impulsive Sensation Seeking

But we evolved to have all these traits in our population!

Page 16: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What would be the WORST possible prevention program for

“externalizing” (impulsive, sensation seeking) youth?

Page 17: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

The Stanford Marshmallow Test by Dr. Dr. Walter Mischel – 1960s

A more social just replication findings article: https://www.theatlantic.com/family/archive/2018/06/marshmallow-test/561779/

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What would you do for the internalizing types? Anxiety Sensitivity & Negative thinking

(it’s good for everyone, especially impulsive folks)

• MINDFULNESS SKILLS PRACTICE

• Cognitive Behavioral Therapy

• Resources for YOU & YOURS

• www.mindfulschools.org (US)

• www.smilingmind.com.au (Australia)

• www.mindfulnessinschools.org (UK)

• Mindfulness training is • substance use prevention! • AND, it’s helpful in recovery.

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Page 20: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

YouTube Just Breathe by Salzman https://www.youtube.com/watch?v=RVA2N6tX2cg

Page 21: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Learn happiness life skills at… greatergood.berkeley.edu

Gratitude Practices Self-Compassion Skills Focus on the Positive Reframing Resiliency skills

etc

Page 22: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

People use substances

to meet a need …

•Curiosity

•To feel good

•To feel better

•To “do” better

•To fit in

What does research say about why people

use substances?

Page 23: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Questions about the Big picture?

Page 24: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

If people score high in IMPULSIVITY,

what might be the… Good things Not so good

things

Skills & campus resources that might be helpful

What might you “step-up” and say to redirect them, if needed. Keep it real. Be honest with each other

Page 25: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What do you know about Motivational Interviewing?

A. Zip, Zero, Zilch

B. Heard of it

C. Know a little

D. Have been trained

E. Use it all the time!

Zip, Z

ero, Z

ilch

Heard o

f it

Know a

little

Have b

een tr

ained

Use it

all t

he tim

e!

0% 0%0%0%0%

Response Counter

Page 26: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

William Miller, PhD Creator of MI

“The Rediscovery of Fire”

(Great Article) My greatest research crush

Page 27: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

“Motivational interviewing is… a collaborative, person-centered

form of guiding to elicit and strengthen

motivation for change”

(page 137).

Screening, Brief Intervention and Referral to Treatment

SBIRT

Page 28: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Find your closest Attc – BELOW IS A GLOBAL CALENDAR Great MI & SBIRT training resources in your area https://attcnetwork.org/centers/global-attc/calendar

Page 29: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

MI is the MOST useful tool I have to help others!

CAUTION -It is harder for loved ones to use these skills because you have so much skin in the game.

Page 30: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Let’s play a Game

•The game is called

•WIN AS MUCH AS YOU CAN!!!

• Stand up • Find a partner • place right feet side by side • “shake” right hands

Page 31: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

If you push…

people just naturally

push back.

Page 32: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What MI is NOT!

Page 33: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Understanding & Exploring the PICTURE BOOK of someone else’s life

Page 34: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

MI Elements • MI Spirit – Collaboration, evocation, autonomy

• MI Principles (RULE) • Resist the Righting Reflex.

• Understand the person’s motivation.

• Listen to them

• Empower them

• OARS Skills • Open-ended questions

• Affirmations

• Reflective Listening

• Summarizing

• Change Talk – comes from the person NOT you!

Page 35: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Pieces of the Change Puzzle

RESEARCH

• Natural Change – occurs all the time

• Brief Interventions – can make a difference

• Dose Effect… (length/time) not correlated with change

• Faith/Hope Effects- good predictor of change • How likely they think they can make the change is a good

predictor of what will happen (self-efficacy)

Helper Effects – that is YOU!!!

Page 36: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

OARS

• Open Ended Questions

• Affirmations

• Reflective Listening

• Summarize

Page 37: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Reflective listening

•Makes a reasonable guess at the meaning of communication

• In the FORM OF A STATEMENT

•The difference is your inflection. • Voice goes down at the end of a statement.

•Reflective listening is a way of checking, rather than assuming, that you know what they mean.

Page 38: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

The Number Game

• Find a partner

• Turn your chairs to face each other

• FIRST CHALLENGE

• Trace the numbers 1-9 in air between you.

• SECOND CHALLENGE

• Assigned roles

• One is the NUMBER WRITER

• The other is the Number REFLECTOR

Page 39: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What happens when you use Reflective Listening

Confirm

Reflective Keep

Listening Going

Deny

Page 40: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Example

• You want to learn more about MI?

(Voice goes UP at the end)

• You want to learn more about MI.

(stated in neutral tone, no inflection)

Page 41: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Simple Reflexive Listening statement starters…

• So you feel…

• It sounds like…

• You….

• Your wondering if….

• Try to Avoid the Q-A trap (1 Q to 3-4 Rs)

• Puts you in the expert role not the collaborative role

Page 42: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

2 phases in MI

Phase 1 Phase 2

Builds motivation Develops plan

To change for change The KEY

Question

Summarize

What is the next step?

So what do you think you will do now?

Page 43: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

CHANGE TALK FUNDAMENTAL DYNAMIC FOR

MOTIVATING CHANGE

“It is the person who should be voicing the

arguments for change.”

Page 44: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

If you do all the talking… What do they have left to say?

The “CHANGE TALK” needs to come out of their

mouths!

(Think about it… do you believe what people tell you to do?)

Blah, blah, Blah, blah, blah…

Page 45: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Discussion strategies (ask then listen)

What are the good things about_____?

What are the not-so-good things about____?

Page 46: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Importance Ruler

• How important is it for you to….?

Not important Very important

1 2 3 4 5 6 7 8 9 10

Go down 2

Page 47: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

4 PRINCIPLES (RULE) (But first… set a relationship)

•Resist the “righting reflex”

•Understand their motivations

•Listen to them

•Empower them

Page 48: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What if you hit resistance?

Page 49: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Avoiding the “Kiss of Death”

•Lecturing

•“Righting reflex”

•Nagging

HINT: All media and written messages should also be in an MI tone.

P.I.E. Positive Inclusive and Empowering

Page 50: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Are you dancing

or wrestling?

If you feel or hear resistance

(example: the “yeah, buts”)

step back and reflectively listen some more!

Page 51: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

MI Skill - EPE

• Set the Relationship in the beginning, then

•Elicit • “Is it okay with you if I share some things…?”

•Provide • “Folks have found…” “Research suggests…”

•Elicit • “What does this mean to you? “How can I help?” “Where does this leave you?”

Page 52: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Practice MI Work in groups of 2 (for 10 minutes)

PERSON 1

• Pick something about yourself that you • want to change • need to change • should change • have been thinking about changing

• but you haven’t changed yet

• i.e. – something you’re ambivalent about!

Page 53: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Tasks – first 9 minutes

• PERSON 2

• Listen carefully with a goal of understanding the dilemma. Give no advice! Give NO advice! GIVE NO ADVICE!!!!!

•Ask some open questions – but mostly reflect: What are the good things…? The not-so-good things…?

Why would you want to make this change?

What are the three best reasons to do it?

How might you go about it?

Use the MI Ruler (Importance/Confidence)

Page 54: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

In the last minute, those role playing the listener should…

• Give a short summary and bring together a final reflection of what you heard (a simple bouquet of flowers)

Then ask: “So what do you think you’ll do?”-and just listen with interest

Page 55: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What happened in the case study: AT your table discuss:

•How did the speaker feel?

•How did the helper feel?

Page 56: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Common Human Reactions to Being Listened to

• -Understood

• -Want to talk more

• -Liking the counselor

• -Open

• -Accepted

• -Respected

• -Engaged

• -Able to change

• -Safe

• -Empowered

• -Hopeful

• -Comfortable

• -Interested

• -Want to come back

• -Cooperative

Page 57: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Would your team be more successful if some people used less alcohol/drugs?

A. Yes

B. No

Yes No

0%0%

Response Counter

Page 58: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

A new role for APPLE teams

• You don’t have to make change happen.

• You can’t

• You don’t have to come up with all the answers

• You probably don’t have the best ones

• You’re not wrestling

• You’re dancing

Page 59: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

What is the most devastating drug? GENETICS The one you like the best

ENVIROMENT The one your friends are doing

Slings & arrows The one that meets a need in you

Page 60: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Can you see yourself having factors that might put you at risk for alcohol/drug issues? (CHOOSE ALL THAT APPLY)

A. No, not really

B. Yes, Introversion

C. Yes, Extroversion

D. Yes, low biological response

E. Yes, ACES 4+

F. Yes, lots of use around me

G. Other No, not r

eally

Yes, I

ntrove

rsio

n

Yes, E

xtro

versio

n

Yes, l

ow b

iolo

gical

resp

onse

Yes, A

CES 4

+

Yes, l

ots o

f use

aro

und me

Other

0% 0% 0%0%0%0%0%

Response Counter

Page 61: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

My “flakes”

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Impulsive Sweet Baby Dave now

Page 63: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

The world’s greatest resiliency gift…

LOVE!

Page 64: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

Thanks for coming to APPLE!

Knowledge + Skills+ Caring =

the ability to make a positive difference!

Page 65: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

LindaGivesBack.com [email protected]

Questions? Comments?

Page 66: Helping others – understanding and skills that can make a … · 2019-01-21 · 2019 NCAA APPLE Closing Session Helping others: Understanding & skills that can make a difference!

How are you? A little confused? Any questions?