Formed by 2 Experienced & Successful Business Coaches  Leverage expertise that we can get better results for our clients

Locally Based   So we are close to you and your business   Extensive experience with mid market and High Growth Companies

Expertise From Greatest Coaches  ActionCOACH, Verne Harnish, Tony Robbins, Sir John Whitmre. Jack Canfield, Keith Cunningham, Stephen Covey, etc

Offer  Executive and Business Coaching  Retreats

Birth •  Moment you take on risk •  Work to meet your own needs (ie.you have a job) •  Managing yourself

Infancy •  A race for survival •  Hire a person •  You are running the business •  Focus = production •  Cashflow = significant challenge

Toddler •  Management by crisis •  Business walks and talks on its own •  Have begun to build a management team •  Business still relies on you for core decisions •  Everything=accelerated •  Cashflow is still a concern

Teenager •  Crisis created by management •  Develop a professional team to manage business •  Cashflow no longer a challenge •  Growth=focus, innovation=rampant •  Go-go leaders don’t attend meetings •  More means better •  You become over confident •  Trouble=imminent

Your Adult •  Beginning to anticipate the future •  Make more committed choices •  Limit what you can focus on •  Start focus on systems •  Redefine what = long term success •  Rebirth of identity •  Settle down and get serious

Zone of Maturity •  Reaping the rewards •  Developed a system for managing business

that allows you to consistently meet your needs in a sustainable way

•  Business = run by management team •  Organisation knows who they are and what

they will do in the future •  Sales and profits are growing

Mid Life Evaluation •  Things start to breakdown •  You evaluate whether to

rejuviate or continue to age

•  You have to innovate or die

Aging •  Breakdown begins to

accelerate •  State of denial – “problems

aren’t that big” •  You begin to attack/blame •  Talented people begin to

leave

Institutionalisation •  Organisation is kept

alive artificially through subsidisation

•  Kept alive by systems rules, policies but no innovation or focus

Death •  Vision = No longer

attainable •  No people to support it

The Life Cycle of a Business

1.  String Leadership 2.  High Performance Team 3. Business Model 4. Clear Strategy 5. Relentless Focus on the Customer 6. Build a Brand 7. Systemise

“The greatest discovery of my generation is that man can alter his life simply by altering his attitude of mind.”

James Truslow Adams

  Maintain a balance and perspective

Physical

ProfessionalPersonal

  Maintain a balance and perspective   Stay focused on the long term vision   Discipline, Consistency and Focus   Remember you are a mirror to your business, your

team, and your clients.

BeaLevel5Leader….5.GreatLeader

4.Effec8veLeader

3.CompetentManager

2.Contribu8ngTeamMember

1.HighlyCapableIndividual

Source; Good to Great, Jim Collins

  Beanexample

  Inspireasharedvision  Challengetheprocess  Enableotherstoact  Encouragetheheart

The5Prac?cesofGreatLeaders….

Source; The Leadership Challenge, Kouzes & Posner

2.HighPerformanceTeam

Winning teams know how to...

HighJobComfort=Excellent

JobSuccess

Team Fit

Great Companies Begin With Outstanding People

  Communicatewithyourteam.

  Shareyourvision,yourmission,yourplanandthestatusofthecompaniesperformance.

  Inclusionandinvolvementareessen?al.

  Establisha“RhythmofMee?ngs”

17

What you are deeply

passionate about

What drives your economic

engine (Profit/x)

What you can be the Best in the

World at

Frequent,Reliable

Departures

Lean,Highly

Produc?veGroundCrew High

AircraRU?lisa?on

VeryLowTicketPrices

LimitedPassengerService

“Thelowfare

airline”

HighEmployee

pay

Flexibleunion

contracts

Highemployeestock

ownership

Automa?cTicke?ngMachines

15minutegateturns

Limiteduseoftravelagents

Noseatassignments

Nomeals

Standardfleetof737

aircraR

NoConnec?onswithotherairlines

NoBaggageTransfers

ShortHaul,Mediumci?esandsecondaryairports

Strategic Theme

Linked Activities

Southwest Airlines Business Model

“Strategy is not a lengthy ac1on plan.  

It is the evolu1on of a central idea through con1nually changing circumstances.” 

4: A Winning Strategy

20

 Share strategy and progress with team

 Track all activities on a company dashboard

 Revise and update them as necessary

  Analyse both your company, your competition, your business environment and look for distinct opportunities that you can capitalise on.

5. A Relentless Focus On The Customer

“We've been asked by a lot of people how we've grown so quickly, and the answer is actually really simple... We've aligned the entire organization and culture around one mission: to provide the best customer service possible. Internally, we call this our WOW philosophy.”

At Zappos.com, Customer Service Is Everything. In Fact, It's The Entire Company!

6. Build a Brand

 Creating processes that run without you  Using the latest technology to improve

productivity and quality  Automatic systems in place for key functions:

–  Delivery and Distribution –  Accountancy and Test and Measure –  People and Education –  Systems and Technology

What Do Truly Great Businesses Do In Any Economy?

Preserve Core Values Core Purpose

Change Cultural and Operating Practices Specific Goals and Strategies