high-tech & manufacturing executive summit · high-tech & manufacturing executive summit...
TRANSCRIPT
High-Tech & Manufacturing Executive Summit
October 27, 2015
Vidya Sagar
Global Management Partner, General Electric
Tata Consultancy Services
Rahul Saha
Oracle Customer Solutions Group Head, Enterprise Solutions
Tata Consultancy Services
Rohit Jately
Director - Oracle CX (High Tech, Communications & Energy)
Tata Consultancy Services
Client Business Issues
Supply ChainTransformation
Strategy & Planning
FinanceTransformation
CustomerExperience
Business Systems& Architecture
CEO VP SCM CIO CFO CMO
B u s i n e s s S t a k e h o l d e r s
Industry Shift
• NPI• Customer Centricity• Top Line Growth• M&A• Core Business
Consolidation• “One Global Co”
• E2E Transparency• Real Time Information• KPIs - Speed & Cost to
Deliver • Value Chain Planning &
Execution• Logistics & WMS
• Process Excellence• Technology
Enablement• Collaboration• Consolidation &
Simplification• Security & Compliance• Information availability
• Shared Services• Reporting• KPIs – Cost of Ops• Enterprise Standards• Real Time Information
• ITO Enablement• Trade Promotion
Management• Social Engagement
AUTONOMOUS ROBOTS
3D PRINTING CUSTOMERCENTRICITY
INTERNET OF THINGS
SMAC – DATA ANALYTICS
SMART SUPPLY CHAIN
MOBILITY
IoT - Analytics Platform as a ServiceImproved asset utilization & optimization by manufacturing intelligence tools, driving improved reliability, and predictive maintenance
Unified Communication Platforms – Delivering Innovative Solutions & A Differentiated Experience
Key Business Transformation Engagements
ITO Integration
Perfect Order Orchestration -
information presented for upsell opportunities
NPI
Faster time to market
Brilliant Factory
Driving Operations to be more productive, agile and sustainable
Big Data / Predictive Analytics
Ability to correlate massive data from key processes
Cloud ERP / PlatformConsolidation
Lower TCO by easier technology migration
Bottom Line: Sample TCS enabled business outcomes
Spend centralized in system:
$2B
5 year savings from comp bidding:
$155M
Planning cycle time:
60% reduction
Management reporting:
33% reductiondays including analysis
Reduced un-applied cash
126%
30%reduction in un-billed accounts
4%reduction in day sales outstanding (DSO)
7%increase in customer satisfaction
4%decrease in cost to serve (CTS)
Call closure rate increased by
18%
Implemented closed loop sharing of customer data across all lines of business for
100% of cases
Real time field inventory visibility
$275M to $325M inventory avoidance potential
Accelerated rollout of Inventory Optimization Solution plus implementation of network analysis quick wins
$430M to $480Min Inventory cost avoidance
System enhancements
$80M to $120M in cost avoidance
Improved forecast accuracy plus VMI, Supplier Scorecards and Payment term reviews
$275M to 325M inventory avoidance
Supply ChainTransformation
FinanceTransformation
Business Systems& Architecture
Average call handling time reduced for call agents by
15%
CustomerExperience
Customer satisfaction increased to:
95%
“Day in The Life Of” Demonstration
Sales Rep Pipeline CaptureCTO
Quote
Fulfilment Rep
Stock ItemManufactured
Items
Production
Scheduler
Plant / Machine
Scheduling
Customer Web Order
Supply Chain Planner
Supply Plan
Day in the Life of Scenario
Provides Cube Satellites and related accessories Wants to buy a CubeSAT2020 model
for up coming launch
CustomerSales Rep.
Opportunity and Quote Management - Demo
Wants to add a 5M-resolution imaging camera to his CubeSat
NACL, Inc.
Customer
Customer Web Order
“Day in The Life Of” Demonstration
Sales Rep Pipeline CaptureCTO
Quote
Fulfilment Rep
Stock ItemManufactured
Items
Production
Scheduler
Plant / Machine
Scheduling
Customer Web Order
Supply Chain Planner
Supply Plan
Placeholder (APCC)
Supply Chain Planner
Order Fulfilment
Global Order Promising ATP
Global Order Promising ATP Confirmed
Order Orchestration and Scheduling
Production Release
Production Scheduling Exception Review
Final Production Schedule
Your TCS Contacts:
Vid Sagar [email protected] +1-404-915-8980
Rohit Jately [email protected] +1-408-836-1100
Rahul Saha [email protected] +1-415-741-8346
Our Flow for today (Part 2)
Shop Floor Supervisor
Project Status and Execution
Drawing and Specifications Approval
Shop Floor Scenarios
Quality and Performance
Maintenance and Service
Our Flow for today (Part 2)
Shop Floor Supervisor
Project Status and Execution
Drawing and Specifications Approval
Shop Floor Scenarios
Quality and Performance
Maintenance and Service
Our Flow for today (Part 2)
Shop Floor Supervisor
Project Status and Execution
Drawing and Specifications Approval
Shop Floor Scenarios
Quality and Performance
Maintenance and Service
Industry 4.0 / Factory of the Future Showcase @ Oracle OpenWorld 2015Sensor Driven Smart Manufacturing - Deep Machine Learning - Predictive Analytics
Real-Time Monitoring
Factory of the Future
Showcase
Pattern Detection &
Predictive Analysis
Root Cause &
Impact Analysis
Genealogy &
Traceability
✔ Oracle Voice of the Factory Cloud Applications
✔ Oracle IoT Cloud Service✔ Stratasys 3D Printer
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