highlights - goodwill central texas · estate of david michael plott david and susie reiter uche...

2019 Social Enterprise Highlights 1

Highlights

2019 Social Enterprise Highlights 2019 Social Enterprise Highlights2 3

4 A Message from Our President & CEO

6 Our Social Enterprise

8 2019 At A Glance

10 Annual Highlights

14 People Served

16 Valuing Our Earth

18 Financials

20 Leadership

22 Funders & Donors

CONTENTS

Table of Contents

TRANSFORMING GENERATIONS BY EMPOWERING PEOPLE THROUGH EDUCATION, CAREER TRAINING, AND WORK.


As I write this note, it has been just over a year since I became CEO of Goodwill Central Texas. I am honored to follow in the footsteps of the many great leaders before me. I distinctly remember the day I learned an estimated half a million Central Texans live in poverty or earn less than a living wage. These individuals and families are the center of our mission and we must do everything in our power to help lift them into a better life.

Our Goodwill uniquely focuses on the present and the future by targeting services and programs toward initiatives that empower people through education, career training, and work. These three areas are the solution for positively changing lives, and lifting people out of poverty and into a better life. To serve this need, we must expand our capacity to deliver services to more Central Texans. In order to achieve this, we will grow our financial resources through retail expansion and other avenues, while collaborating with like-minded nonprofits.

Although many people see our retail network only as a thrift or donation opportunity, those donations and sale of gently-used goods are our primary vehicle for funding mission services today.

In 2019, we enjoyed our most successful revenue year ever. This allowed us to begin building foundational elements of our ten-year aspirational vision. To meet the increasing needs of our community and keep pace with the accelerating Central Texas population, we must triple the size of our organization over the next ten years. We have also initiated critical infrastructure build-out and made

significant investments in technology, team, and community to support our mission growth goals.

ADJUSTING TOGETHER AS OUR WORLD CHANGED

The impact of the coronavirus pandemic on Central Texas and our Goodwill family has been unprecedented, while also making our mission even more imperative. Furloughing team members and reducing benefits to save the organization was difficult for everyone. However, we have already been able to reassemble our team because of the dedicated shoppers and donors who continue to support our Goodwill.

We are transitioning from saving the organization to rebuilding it into a thriving mission-focused body. While we fully intend to accelerate growth to serve the increasing needs of our community, our course has been temporarily altered. Our 2019 investments in people and infrastructure helped us to sustain and overcome the initial effects of this crisis. We have considerable work remaining but will emerge from the crisis stronger than before.

We are forever grateful to our team members, customers, business partners and the many individuals and foundations who supported our Goodwill during these difficult times.

We will persevere and thrive. Together.

Kenny HillPresident & CEO, Goodwill Central Texas

A MESSAGE FROM OUR PRESIDENT & CEO

2019 Social Enterprise Highlights4


R E S PON SI B LE STEWAR DS H I PWe are thoughtful business leaders and exceptional stewards of the generosity of our donors. Goodwill reinvests the majority of revenue generated back into the community through programs and services.

M I S SION S ERVICE SWorkforce Development and Advancement Customized, one-on-one career guidance including soft skills, employee best practices and on-the-job support services in conjunction with hard-skills education and training.

The Goodwill Excel CenterThe first free, public charter high school in Texas that provides adults ages 18-50 the opportunity to earn their high school diploma. Life Coaches, specialized learning plans, and holistic support services empower adult students to succeed.

Goodwill Career & Technical Academy (GCTA)Accelerated training for career certifications in high-demand industries at no cost to qualified students.

G EN ER ATION S TR AN S FOR M EDWhen people are empowered through education, training, and work, they elevate their lives and the lives of their families. Parents working in sustainable jobs are able to provide and dedicate more time to their children. Kids see parents earn successful careers and achieve their dreams. People who were living in poverty break the cycle and forever change the course for their family. Generations transformed become shoppers, donors, employers, and supporters that strengthen our enterprise and Central Texas.

R EVEN U E G EN ER ATI NG Retail and Post-Retail Revenue generated from the sale of donated and new items in our retail and outlet stores, and subsequent recycling operations fund the majority of our holistic career and support services. These divisions also provide paid, real-world work experience to team members including our full array of career programming.

GSG Talent SolutionsThe fifth-largest staffing agency* in Austin, dedicated to connecting Central Texans to meaningful work and providing workforce solutions to advance local businesses. Placements generate revenue to fuel our business model while also creating career-pathways to the people we serve.

Commercial ServicesThis service division creates mission funds by offering a full range of customized, competitively priced services to fulfill any business need and employs people in our community in long-term, growth positions.

Foundation, Grants, and PhilanthropyFederal, state, and private giving that is cultivated for financial support of mission programs and services.

Our business model expertly incorporates all revenue-generating divisions to best serve the estimated half a million people in our community who are living in poverty or who earn less than a living wage.

OUR SOCIAL ENTERPRISE

*Austin Business Journal 2019

R E S PON SI B LESTEWAR DS H I P

EDUCATION , TR AI N I NG , & CAREERSM I S SION SERVICES

REVEN U E G EN ER ATI NG

G EN ER ATION STR AN S FOR M ED


TH E GOO DWI LL CAR E E R & TECH N I CAL ACAD E MY

TH E GOO DWI LL EXCE L CE NTE R

Kenny Hill B ECO M E S

PR E S I D E NT & CEO

GOO DWI LL & FR I E N DS

Pop-up Shop

G R AN D O PE N I N G


Austin Half Marathon

2019 AT A GLANCE

JAN

APR

MAY

CLOTH I N G SWE E P

Lamar Oaks

Robinson Ranch

JUN

GraduationsGroundbreaking

CongratsClass of 2019


Ever!Raisedmore than$197,000

35thStore

Retail Season

TH E GOO D TI M E

AN N UAL

Holiday PartyTEAM M E M B E R

THAN KSG IVI N G LU N CH EO N S



Anderson Lane

Wolf Crossing

Halloween

2019 AT A GLANCE (CONTINUED)

OCT

DEC

NOV

AUG

Best


ANNUAL HIGHLIGHTS

169G R ADUATES OF

TH E GOODWI LL EXCEL CENTER

284PEOPLE TR AI N ED AT TH E GOODWI LL CAR EER & TECH N ICAL ACADEMY


11,838 PEOPLE SERVED

3,226JOB PL ACEM ENTS FOR

CENTR AL TEX AN S

99.4MPOU N DS DIVERTED FROM L AN DFI LL



R ACE

In 2019, the organization served 11,838 individuals, an increase of nearly 19% over 2018. This reflects our efforts to expand services to new locations, as well as the launch of new programs and services.

PEOPLE SERVED

DNC - Did Not Complete2019 Social Enterprise Highlights14

11,838 PEOPLE SERVED

White 5, 5 60

Black or African American3, 5 64

DNC882

American Indian or Alaskan Native270

Other1 , 268

Asian or Pacific Islander294

12 K

6K

8 K

10 K

4 K

2 K

50+39+4+7

0-5

14-17

18-19

20-2

4

25-2

9

30-3

4

35-3

9

40-4

4

45-

49

50-5

4

55-5

9

60-6

4

65-6

9

70-7

4

75+

DN

C

220

576

1,12

2

1,93

3

1,54

8

1,48

1

1,29

0

1,0

05

832

668

557

341

142

53 17

53

53

ETH N ICIT Y

G EN DER

AG E

Non-Hispanic or Latino50% (5,909)

Female50% (5,9 28)

Male49 % (5,827 )

Hispanic or Latino

39 % (4 ,615)

TGNC, NB, Gender Expansive (58)

DNC (25)

Other4% (52 5)

DNC7% ( 789)

51+49+I 17 5

3142

34

15

576

68

83

21,

00

51,

29

01,

48

11,

54

8

1,12

21,

93

3

576

22

0


TOTAL RECYCLED

30,210,462 LBS

COM MODIT Y

TEXTILES

METAL

BOOKS

COMPUTERS (RECONNECT)

ELECTRONICS

CARDBOARD

OTHER RECYCLING/SALVAGE

SHOES

PLASTIC

3 M 6M 9M 12 M 15 M

POU N DS R ECYCLED (I N M I LLION S)

44.7%

11.97%

VALUING OUR EARTH

11.16%

6.58%

4.24%

.5%

6.73%

9.45%

4.65%

ACH I EVED 89 % OF OU R GOAL TO B ECOM E A ZERO WASTE ORGAN IZATION

In 2019 we



R EI NVE STED I NTO TH E COM M U N IT Y$14,457,298

FU N DR AI SI NG$627,270

SU PPORT FOR PROG R AM S$8,227,913

PROG R AM S & S ERVICE S $75,598,111

FINANCIALS


CASH $11,981,851 $10,825,221

INVESTMENTS $576,851 $400,900

ACCOUNTS AND OTHER RECEIVABLES $3,900,364 $4,144,177

INVENTORY $2,186,716 $3,185,590

PROPERTY & EQUIPMENT $53,121,696 $57,817,338

ASSETS LIMITED TO USE $2,624,971 $752,800

OTHER ASSETS $1,577,952 $2,085,407

TOTAL ASSETS $75,970,401 $79,211,433

ACCOUNTS PAYABLE $2,617,791 $2,983,922

ACCRUED EXPENSES AND DEFERRED REVENUE $5,652,736 $6,127,533

CURRENT PORTION OF LONG-TERM DEBT $998,138 $1,051,155

NOTES PAYABLE, LESS CURRENT MATURITIES $22,990,550 $22,245,234

DERIVATIVE FINANCIAL INSTRUMENT $136,326 $929,303

OTHER NON-CURRENT LIABILITIES $2,252,442 $2,922,262

TOTAL LIABILITIES $34,647,983 $36,259,409

WITHOUT DONOR RESTRICTIONS $38,421,279 $41,830,888

WITH DONOR RESTRICTIONS $2,901,138 $1,121,136

TOTAL NET WORTH $41,322,417 $42,952,024


AS

SE

TS

LIA

BIL

ITIE

SN

ET

WO

RT

H

2018 2019

TOTAL EXPEN S E S & COM M U N IT Y R EI NVE STM ENT

$98,910,592


LEADERSHIP

EXECUTIVE TEAM(Bottom Row) Kenny Hill, Traci Berry, Michael Brown (Second Row) Jason Stewart, Chris Matlock, Taylor Jackson (Third Row) Valerie Swift, Theresa Terlik (Fourth Row) Jennifer Tucker, Steve Leach, Robert Campbell (Top Row) Robyn Jividen, Keith Sommer

Not Pictured: Dodie Brown, Paula Campbell, & Jeff Kendall

BOAR D OF DI R ECTORSBrenda Albright, Mike Clifford, Sam Bakir, Michael De La Fuente, David Aronica, Les Gage, Ted Delisi, Cindy Goldsberry, Anna Denton, Delbert Bray, Mojdeh Gharbi, Patti Boyle, Jamie Lagarde, Uche Abalogu, David Reiter, Margaret Moten, Mohan Kharbanda

Not Pictured: Lee Cooke & Saurabh Khetrapal


Mark VukanovichAnne and John WestinMarilyn Willson

GOOD WOR KS SOCI ET Y Strengthening CommunitiesJim and Ellen ArnoldJohn and Nancy AufderheideMark and Judy FingerLes and Winnie GageBilly and Karon HillKenny and Kim HillChris HyamsSteve Leach and Mollie O’HaraRuss Norwood

Supporting Healthy FamiliesWalt and Pat AllingerMike Clifford

Dolores Garcia, The Mano en ManoCharitable Foundation

Sheila Jo Wojcik and Harvey Caughey

Brenda Brooks Albright, Ph.D.BK Asher FoundationTed and Deirdre DelisiJeffrey and Yasmine DochenMark HiemstraEstate of David Michael PlottDavid and Susie Reiter

Uche Abalogu and Claire WooloffAshley AminiDavid AronicaSam and Beverly BakirBerry FamilyPaula J. CampbellGerald Daugherty and Charlyn DaughertyGriffin DavisMichael and Linda De La FuenteAnna and Russ DentonDLA Piper LLPFrank HollandJeff KendallBrad and Stephanie McKenzieMcKool Smith P.C.Jay Willman

Diane BergstromAlan CampbellThe Honorable Carlton L. Cooke, Jr.Ted Smith, Cornell Smith Mierl Brutocao

Burton, LLPAna CruzMichelle DeGrateFabian DohmesAlexis FischerDr. Marilyn T. GaddisCindy and Alan GoldsberryGreta GutmanDiane KellerJamie and Alisha LagardeJacquelyn MaroneyChris MatlockGail and Dave McAdooMark and Heather McCormickMitchell McGovernMark MurdockOgletree, Deakins, Nash, Smoak & Stewart,

P.C.Mike PintekSteve and Lynn PollingerBob and Kristin RobertsElizabeth and James SlevinJason Stewart

CAPITAL CAM PAIG NLouis and Marci Henna

Dick Rathgeber

BBVA Compass BankSt. David’s Foundation

Roger BeasleyKyndel and Laura BennettLes and Winnie GageThe Meadows FoundationJohn McCall

Gerald and Theresa DavisMargaret and Mat MotenThe Phoenix Charitable FoundationArnold and Eileen Van Den Berg

Jay and Allison AngellJon and Diane Eddison

FUNDERS & DONORS

Tim HamiltonKelley KnutsonMr. and Mrs. Jay LamyBill and Mary LaRosaAnne Morgan and Catherine MusemecheMargaret and Mat MotenTom E. Nelson, IIIDavid and Becky RocheRoberta SchwartzChip R. Sommerville, IIIKathrine and Michael WeaverJoe Woskow

Building IndependenceUche Abalogu and Claire WooloffGeorge Agich and Mary Kate FredriksenBrenda Brooks Albright, Ph.D.David AronicaYusuf BajwaTraci E. BerryPatti BoyleCharley and CathyLynn BrownWallace G. Brownson, Jr.Paula J. CampbellRobert A. Campbell, Jr.Charlyn Daugherty and Gerald DaughertyMichael and Linda De La Fuente

Lisa and John DennisAnna and Russ DentonRobert and Carol DonathanJon and Diane EddisonJoe and Jill FarmerMojdeh GharbiTed GilmanKelvin GloverCindy and Alan GoldsberrySri GuptaDaniel and Christine HernandezJames and Virginia JensenRobyn JividenMargaret KeysWarren KuhJamie and Alisha LagardeChris MatlockBilly MurphyCurtis and Shelley PageDana and David ParkerMark G. Poag, M.D.Scott S. QuigleyRichard H. QuinnMary and Ivar RachkindDavid and Susie ReiterCrystal and John ReynoldsBrad and Sally Robb


Laurie RobertsJoe SandersRyan ShaerBruce SinclairGeorge SykesChristi Tennison and Ken SatterleeJennifer TuckerCarol Denise WilsonSheila Wojcik and Harvey Caughey

G EN EROU S DONORSHarish and Vandana AgarawalApple Inc.Applied MaterialsTamara Atkinson and David BordenMichael BarrettBelden Inc.Mrs. John O. BelleSteve BelskyConrad BohnJerry BowermanCourtney BransonCalvin Brown and Linell Goodin-BrownJames BrownMichael BrownCinta Burgos

Amanda BurleighDawn CallihanStanley and Jeanne CavittJoel CoffmanDavid CooperMason W. CoxMichael CrowlCarolyn and Tom CurtisMelissa CurtisDell TechnologiesSten DrescherDunaway AssociatesDonna DwyerLynn EllisValerie EsparzaRebecca FlanneryLauren FrazierDr. Marilyn T. GaddisTom GarrettJames and Cheryl GeorgeRobert GibsonThomas and Kimberley GlassSusan GoldingIssac J. GonzalesKenneth GorenceSam Gupta and Estella BaytanKim Haskins

Hadley HempelJay and Jean HendrixHigginbotham & AssociatesIncentaTaylor JacksonRobert and Kelly KammSarah KampmanWilliam and Jane KeeneLinda KelleyMaria and Todd KiehnRobert KnightCindy KopecTeresa LairKieu LeLaura LeBoeufJoyce LindlerTracy LivingstonJohn LockhartBrian LoegeringAngie LuckRelia MaePenny MalineRichard MarkleMark and Heather McCormickBrad and Stephanie McKenzieChristopher McNevinNina Medeiros

Ivan MilmanJed and Virginia MiracleMehernosh ModyMary W. MorganCatherine MorseBeth MotenMichael MurphyGreg NorellPaul J. OchsDebbie and David OlanderLinda PaynChristine A. PlonskyCheryl PrahlMylan and Kathy RadulovichBridgett RameyRuth ReinhartJune D. RichMichael RiepenKaren Saadeh and David MatthisStephanie SamuelsLaura Hogan SchneiderDana ScottErika TatumChris TurnleyUniversity Federal Credit UnionMr. and Mrs. Thomas Van Dyke, Sr.Roxana Venezio

Tom WalkerJason WaltersMichelle WeisblattNick WeldonKimberly WolfPatricia YingstRob Zeigler

TH E GOOD TI M E S PON SORSPresentingUniversity Federal Credit Union

CelebrationAlliantDell ReconnectFirst Crush TastingsHigginbothamSanders Bajwa LLPThomas Graphics

RecognitionAustin TitleBank of AmericaBBVABeacon Nonprofit ConsultingKuberaWeaver


Other ContributorsAmtex Scale & Systems, Inc.AT&TCSW DevelopmentFerguson Facilities Supply, Matera DivisionKendra ScottTerraconTito’s Handmade Vodka

FU N DERSAnnie E. Casey FoundationBancorp SouthBBVA Compass BankCarl C. Anderson Sr. & Marie Jo Anderson Charitable FoundationCharles Schwab FoundationDonald D. Hammill FoundationEmerson Automation SolutionsEnterprise HoldingsGap, Inc.Genevieve and Ward Orsinger FoundationGeorgetown Health FoundationGeneral Motors FoundationGoogle Inc.Indeed, Inc.Jobs For the Future, Greater Texas

Foundation

Kozmetsky Family FoundationLower Colorado River AuthorityManagement & Training CorporationMichael & Susan Dell FoundationThe Harry E. and Edna L. Montandon

Charitable TrustThe Herndon Family FoundationThe Roberts Enterprise FundUnited Way for Greater AustinUniversity Area Rotary ClubUniversity Federal Credit Union


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