hive 2014 seattle - toward a new understanding of experience
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TRANSCRIPT
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TOWARD A NEW UNDERSTANDING
OF DESIGNING FOR EXPERIENCE
phillip hunter :: :: [email protected] :: :: @designoutloud
xBETT
ER
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THREE
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TOWARD A NEW UNDERSTANDING
OF DESIGNING FOR EXPERIENCE
phillip hunter :: :: [email protected] :: :: @designoutloud
xBETT
ER
![Page 6: HIVE 2014 Seattle - Toward a New Understanding of Experience](https://reader037.vdocuments.net/reader037/viewer/2022110303/54c712024a7959cb538b45f8/html5/thumbnails/6.jpg)
clearfun engagingclean
delightfuleasy
intuitive
fast
powerful
fluid
familiar
full-featured
pleasing
beautiful
compellingaward-winning
lightweight
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What We Think Of
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What Real People Feel
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Significant emotions are qualities of experience; esthetic quality that rounds out an experience into completeness and unity.
John Dewey
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Experience was first
TECHNOLOGY≠
EXPERIENCE
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Experience was first
INTERFACE≠
EXPERIENCE
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clearfun engagingclean
delightfuleasy
intuitive
fast
powerful
fluid
familiar
full-featured
pleasing
beautiful
compelling
award-winninglightweight
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Experience was first
INTERFACE PROPERTIES
≠EXPERIENCE
QUALITIES
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Experiential qualities must be distinguished from the properties of objects. They are intuited and not subject to error or judgment.
CI Lewis
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QUALIA
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Experiential qualities must be distinguished from the properties of objects. They are intuited and not subject to error or judgment.
CI Lewis
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Features
Attributes
Know
Specs Sense Feel
PROPERTIES QUALIA
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QUALIA?!
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QUALIA!
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lucknewness
skill confidencedistraction
uncertainty
insecurityinterfere
nce
mood
environment
inability
ignorance
motivation
misunderstanding
time
apathy
previous experience
engagement
distaste
clarity of choice
priority / urgencyQUALIA!
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randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Experience Profile Assessment
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randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
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YOU TRY
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randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
unclear understanding
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
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randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
unclear understanding
![Page 43: HIVE 2014 Seattle - Toward a New Understanding of Experience](https://reader037.vdocuments.net/reader037/viewer/2022110303/54c712024a7959cb538b45f8/html5/thumbnails/43.jpg)
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
unimportance
less cooperative
familiarity
inability
ignorance
concernapathy
difficult environment
negative experience
engagementdetachment
few choices
priority/urgency
serendipity
positive experience
understanding
strangeness
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
unclear understanding
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Pictures of various digital experiences: skype/lync conference; family watching movie; developing world kid with computer; small biz
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Pictures of various digital experiences: skype/lync conference; family watching movie; developing world kid with computer; small biz
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Pictures of various digital experiences: skype/lync conference; family watching movie; developing world kid with computer; small biz
![Page 48: HIVE 2014 Seattle - Toward a New Understanding of Experience](https://reader037.vdocuments.net/reader037/viewer/2022110303/54c712024a7959cb538b45f8/html5/thumbnails/48.jpg)
randomness
leisureliness
skill
confidence
attention elsewhere
insecurity/uncertainty
priority/urgency
less cooperative
strangeness
inability
ignorance
concernapathy
difficult environment
understanding
negative experience
engagementdetachment
few choices
unimportance
serendipity
positive experience
unclear understanding
familiarity
hurriedness
focus
knowledge
more choices
more cooperative
conducive environment
automatic/unconsciousthoughtful/purposeful
Experience Profile Assessment
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Better Experiences through:
Understanding and focusing on Qualia, the actual qualities of personal experience
Discovering and identifying Qualia in context
Assessing Qualia before, during, and after experiences
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phillip hunter :: :: [email protected] :: :: @designoutloud