hoasted - product offering hosting and domain names
TRANSCRIPT
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WHAT WE DO
We empower designers, developers, individuals and businesses to get the most out of their hosting.
IndividualsBusinesses
Developers Resellers
Technology these days is becoming more and more accessible for you. Whether you are
a professional or an individual, seeking to grow a business or just to learn new things.
We know what you care about and every day we strive to deliver you the best
experience in which you can grow yourself and your project. We do this by providing
you extreme performance hosting with enterprise grade security and extremely fast
support. All the ingredients to make hosting a breeze.
Secure, easy to use and extremely fast comes standard
with our hosting. All accounts have guaranteed resources, come equipped with automatic daily backups and are
served with extremely fast 24/7 VIP tech support.
Take your business to the next levelYour favorite apps, like Wordpress, can be installed in one click without technical knowledge. Don’t worry about
thing going wrong, we got your back. Our tutorials, backups and superb support is included. Unlimited.
Create a web presence in a breeze
Enjoy the freedom of shared hosting, without worrying
about server updates and admin. You don't need us to customize settings like PHP. SSH access? You got it. You
are in control so you can focus on building.
Full control without the adminWe offer our resellers the tools to do things faster and
better. One customer overview from your account and one click logins. New customers are provisioned
immediately, even when you buy on credit,
Customer management done right
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New to the webhosting world? Web hosting is renting disk space on a web server that is always connected to the internet. Connected to a domain name, you can run a website or webshop that way.
With Hoasted, you don't need technical knowledge to get started, because we take care of that for you.
When you already have a website Moving your website us is easy and pain free. We will take care of the full migration, including the migration of your emails. As your online presence grows or you want to take your work to the next level, increase your resources with the click of a button. Pick a more powerful plan when needed. All without having to worry about reboots, strange usage fees, or downtime.
When you don't have a website yet When building a website, you start with picking a domain and a hosting package. You can get started immediately by installing your favourite applications like Wordpress and enabling email, which is all included. We will help you if you get stuck or have any questions. All plans are perfect for hosting your website, and you will be up and running in minutes.
Begin here
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4.99 /mo
PERSONALBest price for a basic website
Renews at: 5.99 /mo
all important features
100Gb SSD space
unlimited traffic
1 CPU core
512Mb memory
restore (paid option)
19.99 /mo
BUSINESS
Renews at: 23.99 /mo
Ideal for eCommerce and big websites
all important features
+ advanced features
+ free malware removal
unlimited SSD space
unlimited traffic
2 CPU core
2048Mb memory
3 restore checkpoints
website + email migration
9.99 /mo
PROFESSIONALFor bigger websites
Renews at: 11.99 /mo
all important features
+ advanced features
unlimited SSD space
unlimited traffic
1 CPU core
1024Mb memory
1 restore checkpoint
website migration
39.99 /mo
ENTERPRISEfor the most complex websites and traffic
Renews at: 47.99 /mo
all important features
+ advanced features
+ free malware removal
unlimited SSD space
unlimited traffic
2 CPU core
4096Mb memory
5 restore checkpoints
website + email migration
concierge on-boarding
*Offers apply to the first billing cycle. Renewals happen at the regular rates.
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Business branding Make your business visible online
Webshop Start selling online
Presentations Upload and share your work
Forms Collect and organize information
Photo gallery Display your photos
Generate leads Gather potential customers
Build an API Share application data
Personal branding Show your portfolio or resumé
Web development Develop and showcase to clients
Surveys Send out questionnaires
Sell online courses Share your knowledge
Backoffice applications Run applications like calendars
CRM Manage your contacts
Use email Communicate via personal email
The possibilities are endless. What are you going to use your
hosting space for? As an entrepreneur, creative, blogger, coach,
teacher, consultant or developer, we have all the tools you need
to build the site you are looking for. It takes you just one click and
60 seconds to install, so you can get started quick. And don’t be
scared of any technical aspects. We got your back and are looking
forward to helping you. Let’s make great things together.
What are you going to use it for?
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Commitment to customer satisfaction Trust us, it is about the service. Whether you are a seasoned professional or just starting out with your first website, our support team is here to assist you every step of the way. Your satisfaction is our top priority.
Always available We maintain maximum uptime and talk to you if there is a problem. We proactively screen accounts to keep bad guys and trouble away. In fact, we are likely to tell you a problem was fixed before you were even aware of it.
Real people Professional and fast. We guarantee that you will be able to reach us and communicate with a real human being. Someone who speaks proper English, can answer your questions, fix your problems and help you resolve your issues.
30 day money back guarantee Your satisfaction or your money back! Should you ever find yourself unhappy with our hosting, we offer a 30-day money-back guarantee. We are confident that you will love our speed, security, ease of management and support.
The fastest and most effective service & support Allow us the opportunity to exceed your expectations. We provide support that is 7x faster that industry average. Even during evenings, weekends and holidays, you will get the same support. Our customers are our biggest fans because of this.
No shenanigans We don’t trick people with shady costs or hidden fees. We are transparant and open, without surprises. You own your domain and data, and we will never hold it hostage or sell it. You own, you control, you decide.
Reliability The uptime of your website and email are crucial. Our top-notch architecture and highly redundant systems keeps your website fast, secure and online. The peace of mind that lets you spend your time on doing what you do best.
Only the best infrastructure We serve our customers only the best. We deliver extreme loading speeds by using the latest infrastructure. All our data is served from blazing fast SSD harddisks and enterprise servers equipped with the fastest gigabit connections.
Choosing a reliable partner to host your website is important for your success.
We want you to make the most out of your hosting and be successful. We help
you in achieving your goals by delivering first class customer support, while
providing hosting that consistently delivers the best in performance, uptime and
security. It’s what you can expect from us, day in and day out.
Our Guarantee of Quality
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HOASTED = GREAT SUPPORT ‘Hoasted provides very fast and reliable support. All my tickets are responded and solved within 10 minutes, whether it's in the early morning, late at night, on week days or on a Sunday. Hoasted is great partner when you want to scale your business.’
— ROEL BRUGGE, ONLINE REBELS
PARTNER FOR LIFE ‘Hosting more than 100 customers here and I am very, very satisfied. Very good support reachability, even on weekends. A boatload of interesting free services included that are constantly supplemented/updated. Thinking along with individual customers, which I appreciate. I am very excited and can highly recommend and encourage others to go with Hoasted!’
— JAN SCHEELE, TEDX / CAESUS
GREAT COMPANY! ‘Very assistive, quick response rate and know what they are talking about. Simply put a partner that adds value. Thanks!’
— REMO VLOET
The greatest reward is watching our customers succeed.
Here is what they have to say about Hoasted. See for
yourself or read more on trustpilot.com
What our customers are saying.
GREAT COMPANY WITH PERSONAL TOUCH AND OUTSTANDING CUSTOMER SERVICE. ‘After a few years, having several hosting packages here and there I was fed up. I was done with the do-it-yourself server approach. When I started contacting Hoasted it was soon clear; they know what they are talking about and can provide me with full service. The migration of my email accounts and websites went smoothly, exactly as promised. Lovely isn’t it? If you 're looking for a party that does go the extra mile for you, this is it. And they are also fun to be around - not unimportant.’
— SUSANNE VAN MOURIK, IN-SIGHTS
FAST AND HIGH QUALITY ‘The true test came when my website was featured on a high-traffic website and 300+ concurrent people loading the site at the same time. And the site was still fast as hell and didn’t crash. That’s money very well spent.’
— JOHN PAVLISH
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General questionsHow does web hosting work? Once you purchase a hosting plan, you're basically buying space on one of our servers and linking it to your domain name. We store your site and make sure people see your site when they type in your domain name.
What hosting plan should I choose? You can upgrade or downgrade your hosting plan at any time, without downtime or service interruption. If you are not sure which plan will be most suitable for you we recommend to start small and scale your way up. Anyway, if you are about to start an e-commerce website we recommend to go with the PEAK hosting package for optimal experience.
Can I use my own domain name? Absolutely! You can purchase a new domain name or use one of your existing domains.
I already have a website, can I move it to you? For sure! Moving your website to Hoasted is quick and easy. If you have access to your existing website files, you can import it with the ease of a click.
How long are your contracts? All hosting plans are month to month, unless you sign up for an annual, biennial or triennial plan. Plans auto renew the last day of the billing cycle.
Do you offer a free trial? Yes, we have a 30-day money back guarantee. If you are not happy with the service during your first 30 days you can cancel and we will provide you with a refund excluding domain registration fees, for which we incur a cost.
Is there a setup fee? No. There is no setup fee on any of our hosting plans.
Can I cancel my account at any time? Yes. By signing up with us you are not bound by any contract. Still, we provide subscription periods for our hosting services which are prepaid. If you ever decide that your hosting package is not right for you or needed anymore, simply cancel your package from your MyHoasted customer panel.
I don't see what I need, can you help me? Yes, we always try to provide you the hosting solution that meets your needs. If you have custom needs for your website, please contact our sales representatives for a quote.
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GeneralSSD disk storage unlimitedBandwith unlimitedMoney back guaranteeFree .myhoasted.com subdomain
EmailEmail accounts unlimited
Email storage unlimited
Google apps ready
Email forwarding unlimited
Webmail
Mailing lists / group email
POP3/POP3 Secure E-mail Support
IMAP/Secure E-mail Support
Multiple MX records
Boxtrapper
Outgoing/external mail server
SLL and non SSL configuration
Autoreply
GPG/PGP encryption
Catch-all email
Spamfilter
Google apps ready
Control your own settingsCustom Php.ini
Full DNS control
Subdomains
Php settings
Php switching (5.3, 5.4, 5.5, 5.6 en 7)
Custom caching settings
Custom and multiple MX records
Custom .htaccess
Custom caching settings
Time saving toolsOne click loginWeb File Manager unlimitedVirusscanner selfscan unlimited300+ one click install applicationsFree backup restoration
Speed and performanceUltracache (5x caching layer)
File compression
Cloudflare free upgrade to PRO plan
Resource scaling and upgrades1-click resource scaling
Max CPU upgrade per account 16 cores
Max RAM upgrade per account 32 Gb
Specifications
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Hardware
Dual socket Intel Xeon servers
Solid State Harddisks (SSD)
RAID 10 with BBU
ECC RAM
6x 10gb fiber connection
UPS Power Backup system
Diesel generators
Remote datacenter backups
Software
CentOS 6.6Linux operating systemApache web serverNGINX static caching proxyCloudLinux virtualizationCloudflare CDNCloudflare Railgun
Security
24/7 security monitording
DDoS protection
Bruteforce protection
CageFS
DB governor
SSL ready
DatabaseDatabase size limit unlimitedMariaDB 10.x
DomainsDomains or addon domains
Subdomains unlimited
International domain support
Domain redirects unlimited
Domain alias
Domain forwarding unlimited
Own DNS configuration
Own MX configuration
Specifications
cPanel featuresFTP / sFTP accounts unlimited
SSH / shell access
IP blocker
1-click application install
Restore manager
Visitor statistics
Log files
Cronjobs
Customizable error pages
OPcache
Hotlink protection
Our difference
How we make hosting a breeze
Our difference
Lightning fast and top notch architecture
Enterprise grade Security
Best in class service and support
You are in full control
We care about you and your time
You have a business to run, and every minute counts. You don't want to worry about your website and get your work done fast. You need to be sure your data is safe, backed up and looked after.
Whether you are hosting a blog or a complex e-commerce business, we make hosting a breeze and help you in getting the most out of it. Your satisfaction is our priority.
With us, you get way more than you expect. Extreme performance, full control, bullet proof security, time saving tools best in class service and support.
Look no further and join us.
WHAT YOU CAN EXPECT
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We know how frustrating it can be to wait forever on an unsatisfying support email. Instead of sending you to a random and confusing page like others do, we offer support that actually solves your problem on the spot.
We want you to ask us questions, because we love to help you in accomplishing your goals. We let no questions unanswered, provide you with high speed responses and leave no problem unsolved. Promised.
What is important to you, is important to us. Shoot us a message and see for yourself.
We will help you. Fast.
7x faster customer support than industry average.
9.5 out of 10 customer satisfaction score.
95% support tickets responded
to within 17 minutes
Best in class service and support
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We respond fast and effective We handle 95% of our support requests in 17 minutes or less and are more than 7x faster than industry average.
Full support for every customerWe provide each and every customer with free 24/7 priority technical support and can work with all sizes of business.
We won’t stop till you are 100% satisfied Whatever the question, we will provide you with the best possible solution or answer. Your satisfaction is our priority.
We will teach you When providing you an answer to your question, we like to go the extra mile by explaining you how to do things yourself in the future.
Trained, on site experts Our team consists of trained and highly skilled professionals. No matter what CMS, code language or platform, we will help you out.
Proactive supportWe screen 24/7 and notify you when we find anything suspicious. In fact, we are likely to tell you a problem was fixed before you’re even aware of it.
Best in class service and support
We care about you and your time
Hoasted is the easiest way to build and grow online. Our goal is for you to make the most out of your time. All our systems are ready for automation and super easy to control from a single, powerful admin panel.
The things that you used to do with your former host, will now be taken care of for you. No more wasting time. From now on it is spending time on that what you do best.
We provide a range of the best tools and solutions for all hosting types and sizes. Actually useful, and included in all packages at no extra cost. Easy like the click of a button.
If you need it, there’s help and support from a trained professional. If you want, we will teach you how to do things faster, smarter and better. What you want to understand, we will show and explain you.
We make web hosting fun and a breeze. Let us show you how to make the most out of it.
75+ different one click
applications.
15 minutes to migrate
your site automatically.
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You will be twice as fast with us
Free site and email migration Let us help you in migrating to Hoasted. Sit back and relax while your domain, website and email will be transferred to Hoasted by real people. Seamless transfers and with zero downtime. We will do all the work for you for free. Fast and completely pain-free.
No backups needed anymore We take care of backups for you. We take a snapshot of your full account every day, and store multiple daily, weekly and monthly versions for you. With most plans, you can restore any of these snapshots yourself at all times. Where other’s charge for this, we don’t!
Your favourite app installed in under 2 minutes Installing an application like WordPress can be done in under 2 minutes without technical knowledge. We even have them preconfigured with the best plugins, optimised for speed and functionality! Manage, backup and restore your website easily with a single click.
Smart notifications All our systems are connected to a smart notifications system, and you can get opt in to get notified about changes to you website, like available updates, stats, backups etc. A smart way to manage, completely private and secure.
Get started immediately With us you get immediate activation. Even if your domain transfer is not officially processed yet, you can already get started. We offer free Wordpress, Bootstrap and Joomla templates and step by step tutorials. When you are stuck, our support team will help you out.
Peace of mind while building and learningYou can play around and try things safely, without worrying that you will break things. In case you mess up something, whether it needs fixing or restoring, we are always ready to help you out. You can even set up staging environments and configure external backups to Dropbox, S3 or FTP.
You are in full control
We give you the power to control things yourselfWe serve you something that is unknown for the industry: empowered hosting. We want you to be able to get stuff done. You don't like limitations and you want to be able to customise things according to your needs.
Our infrastructure is set up in a way to make your project run the smoothest. However if you want to change settings, you can with us. Without contacting our support first.
We don't give you ‘free’ domains and hold them hostage like other companies do. We like you to be able to change all the settings yourself. You own, you control, you decide. However i you need help or advice, we are there for you.
Special configuration? No problem with us.
”Being able to self backup instantly and restore from the
wide range of automated backups gives me peace of mind”
— ROEL BRUGGE
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What is worse than having to contact the customer service to change a setting in your hosting account? We trust you with all the settings, and let you decide what to adapt in your control panel. This includes DNS records, domains and subdomains, PHP versions and mailserver settings.
Control your account without limitations
1sec delay in page load time,
means 7% loss in conversions, 11% less page views and 16%
decrease in customer satisfaction.
• Edit DNS records without limitations
• One-click installs
• Change MX records
• SSH / Shell access
• Unlimited subdomains and redirects
• Changes in memory limits
• Fully customisable php.ini
• Webmail
• Unlimited FTP accounts
• FTP accounts on single folders
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Enterprise grade Security
Our success has always depended on the security of our servers. Properly secured sites are faster, since artificial traffic and requests aren’t eating up your resources. The moment we notify any strange activity, we’ll be on the case.
Our infrastructure is equipped with enterprise grade security. Your data and customer experiences are preserved with backup and disaster recovery solutions. We run daily, weekly and monthly backups of every single account and store them over multiple harddisks and physical datacenters. Backup and restoring can be done with a single click. If you’ve ever hesitated to change your site out of fear of making a costly mistake, a new world will open up to you.
When it comes to security, it's all about that extra layer of protection. And when you host with us, that’s exactly what you get. Peace of mind that gives you free time to spend on your business.
24/7 we screen continuously and proactively to keep
accounts clean and secure
360° screening to keep accounts
protected at all times
We take care of security, so you can run your business.
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Highly secure hosting environment Every customer hosting with us benefits from the same enterprise grade security we have put in place. Our highly performant, secure technology keep your account safe, clean and fast. Virus-, DDoS-, and brute-force protection come included for all accounts and our team of dedicated technical experts is on guard 24/7.
Managed updates and patching We scan accounts on malicious code and keep accounts free of embarrassing hacker takeovers. Every day hackers find vulnerabilities and therefore new ways to get unauthorised access to commonly used CMS's such as WordPress, Joomla and Drupal. We detect malware and vulnerabilities automatically, and patch it safely for you without changing versions or plugins.
Security audits and code reviews Our datacenters, servers and accounts have bulletproof security protocols to guarantee the safeguarding of your account. We conduct frequent, proactive vulnerability scans and perform penetration testing, and wallow you to do the same. We continuously update our security systems and software to be on top of every security angle.
Real-time thread detection We preventatively screen continuously on hacker attempts to keep your data and your website safe and clean. This way we prevent attacks before they happen. We block the IP addresses belonging to spammers or hackers, filter spam for you and notify you in case we see anything suspicious.
Double redundant With us your data is more reliable. Automatically your data is mirrored across multiple distinct devices, datacenters and countries. In case hardware issues arise, our failover technology automatically activates so your website keeps functioning. All our mail-, database and fileservers are fully redundant, so we can deliver leading uptime and make sure not a single email, file or byte can get lost.
Full privacy Your data is safe with us. We care about privacy, security and your personal information. All our data is transferred over encrypted connections and we don't let other people or uninvited guests sniff around trough the data on our servers. We offer anonymised domain registrations so your identity will be fully hidden.
hosting with 99% less security threats
Top notch architecture
Your visitors are impatient. And if your site is slow, they’ll take their business elsewhere. With us you get performance that makes your site to up 600% faster. The new industry standard.
We make sure you are always ready for high traffic demands, new markets and unforeseen conditions. We do this by the use of superior technology and infrastructure that can scale according to your needs.
We serve our customers only the best. We deliver extreme loading speeds by using the latest caching technology and servers equipped with the latest software. All our data is served from blazing fast SSD harddisks and enterprise servers equipped with the fastest gigabit connections. That includes really fast international loading speeds via our built-in CDN.
Every customers benefits from the same reliable, efficient and secure infrastructure.Really fast, really scalable, really secure.
100% email redundancy
6x faster than average
web hosting
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infrastructure built for performance
Easy to use control panelWe run an enhanced version of cPanel, the most popular and powerful web hosting control panel in the market. Manage your domains, websites and more easily from one place with simple point-and-click management. Site management made a piece of cake, so you can dedicate your energy to company growth.
SSD only cloudWith the newest physical and software related possibilities we deliver you the highest performance. We are making use of the newest hardware and Solid State drive (SSD) storage. With our configuration it will deliver at least three times the industry read and write standard. Extreme performance comes included with us.
Multi layers of caching With automatically optimise the delivery of your webpages so your visitors get the fastest page load times and best performance. With our state of art multi layer caching technology, we serve your media and pages incredibly fast, which dramatically increases visitor reach and the availability of your website.
Guaranteed resourcesEfficiency is crucial to our webhosting packages. We use technology that can find out which systems are consuming excess resources and re-route them elsewhere as required. With us you get impressive website performance without the risks or disturbances of noisy digital neighbours.
Fully scalableNeed more memory or CPU power? Our hosting packages scale with your needs. Add more powerful features to your package with ease, or move onto a VPS account. Upgrade at your convenience. No reboots or migrations required. Scale up instantly to up to an maximum of 8gb ram and 8 cores per account.
Extremely fast from anywhere in the worldWe deliver blazing fast loading times from anywhere in the world, no matter where your visitors are coming from. Our main datacenters are located in Europe and Northern America and your website will be mirrored to over 70 different geographical locations with Cloudflare PRO, which is included for free.
Getting startedThe steps to get started
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Easy Start and Pain-free TransferGet started immediately or have your website transferred for you.
With us you get immediate activation. Install your favourite app in one click, ready for you in seconds. We offer free Wordpress, Bootstrap and Joomla templates and step by step tutorials. When you are stuck, our support team will help you out.
Get started
Let us help you in migrating to Hoasted. Sit back and relax while your domain, website and email will be transferred to Hoasted by real people. Seamless transfers, zero downtime. We will do all the work for you for free. Fast and pain-free.
Transfer now
QUICK START PAIN-FREE TRANSFER
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Free migration includedLet us help you in migrating to Hoasted. Sit back and relax while your domain, website and email will be transferred to Hoasted by real people. Seamless transfers, zero downtime. We will do all the work for you for free. Fast and pain-free.
How our service worksAfter receiving your migration request we start the process. Together we
schedule a time to perform the migration, which usually takes less than two hours. We transfer your domain and full website, including files and databases. Your website will be fully functional on your new account,
without having any downtime. After the process is finished, we will send your new login details via email. You then have two days to confirm that
everything is according to your preferences.
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What do I need from me? We need the domain transfer token to move the domain and the FTP login of your former host. in case you don’t have this, we need a zip file with your files and database.
Which types of websites are included? We migrate Wordpress, Joomla, Drupal, Magento and static html based websites. Other CMS? If you want to if we can migrate it for you, drop us a line.
Is the migration of my SSL certificate included? Unfortunately SSL certificates cannot be migrated. We do however install a new certificate in the migration process for you, at no additional installation costs.
Is the free migration included with every account? Website migration is included from our accelerated plans and up. Depending on the plan, we also include email migration or full concierge on-boarding.
Is there any data guarantee? Yes. We migrate everything for you and make sure we quality control our work. You have two days after migration to confirm successful migration.
Do you make changes in the websites as well during migration? No. We don't update CMS installations, plugins or themes. In case you want a SSL certificate installed, we will change your URL settings.
Do you move my contacts as well? Yes, we will migrate your contacts in the pro plan and with the concierge on-boarding. You can however also import contacts yourself into your webmail.
Notify your current provider and request transfer code. You need this to move the domain to Hoasted.
STEP ONE
Order your new hosting plan with us and send us a migration request. We need your old login details or files for this.
STEP TWO STEP THREE
Sit back and relax while we perform a full migration of your data. Seamless transfers and without any downtime.
Three simple steps to get started
Frequently asked questions
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Sounds awesome?Are you ready to make beautiful projects come to live with our powerful hosting? Whether you are hosting a blog or a complex e-commerce business, we make hosting a breeze. With our customer-centric approach, we provide you with the things you care about. Without limitations.
Our team of highly skilled support agents are looking forward to answer the questions you have. The moment you are ready to get started with your first website, transferring an existing website or migrate multiple accounts in bulk, we are ready to take care of things for you. We will migrate websites and email fast and professional, at no additional cost!
When you host with us, you get what you expect and more. Extreme performance, full control, bullet proof security and the convenience you are looking for.
Look no further and join us. Let us show you how to make the most out of your hosting.
Start hosting with Hoasted
