home depot craig menear presentation
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Craig MenearEVP - Merchandising
Merchandising
2008Investor & Analyst Conference
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Merchandising Roots of Leadership in Home Improvement
Built on National Brands
Exclusive and Proprietary Brands
Focus on Our Core Customers
Knowledge Transfer to the Customer
Aggressively Attacked the Market
Strong Every Day Value PropositionStrong Every Day Value Proposition
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The Foundation
Selection
Preference
Differentiate
Brand Strategy
Built on National BrandsBuilt on National Brands
Home Depot
National Brands
Exclusive Brands
Proprietary Brands
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Merchandising Strategy Going Forward
Add Key National Brands
Exclusive and Proprietary Brands
Focus on Our Core Customers
Drive Knowledge Transfer to the Customer
Aggressively Attack the Market
The Best of Our Past with a Focused ApproachThe Best of Our Past with a Focused Approach
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Home Depot
National Brands
Exclusive Brands
Proprietary Brands
Brand Strategy: National Brands
#1 dollar market share
42% unaided faucet brand awareness
Most recognizable brand in garden
#1 preferred brand by DIY customers
Market share leader in overall power tool share
Pro choice for power tools
#1 brand in cooking products#1 appliance brand in mkt share among builders
Largest share of gypsum wallboard market in US
Most used wallboard brand by Pros
Built on National BrandsBuilt on National Brands
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Home Depot
National Brands
Exclusive Brands
Proprietary Brands
Brand Strategy: National Brands
Built on National BrandsBuilt on National Brands
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Brand Strategy: Exclusive Brands
Highest consumer brand recognition
Over a century of craftsmanship
Largest producer of tile & stone installation materials in N.A.
40% market share
Gaining consumer power tool share
Affordable price approach
#1 Consumer brand of paint
27% market share
#1 Window brand preferred by Pros & Consumers
12% market share
Innovation at a ValueInnovation at a Value
Home Depot
National Brands
Proprietary Brands
Exclusive Brands
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Home Depot
National Brands
Proprietary Brands
Exclusive Brands
Brand Strategy: Exclusive Brands
Innovation at a ValueInnovation at a Value
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Brand Strategy: Proprietary Brands
Meets or exceeds National Brand quality
>$1billion in annual sales
#1 selling brand of ceiling fans in the world
>$2 billion in brand sales Innovation: Over 200 new products since 2005
Fastest growing lawn & garden brand at HD
Innovation at a ValueInnovation at a Value
Home Depot
National Brands
Proprietary Brands
Exclusive Brands
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Brand Strategy: Proprietary Brands
Innovation at a ValueInnovation at a Value
Home Depot
National Brands
Proprietary Brands
Exclusive Brands
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Merchandising TransformationRedefining How We Run Our Business Re-Establishing Product Authority Through Focused Bay Approach Building Tools to Enable Execution
Establishing the Focused Approach
Success = Profitable Sales + Share Gain
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Merchandising Transformation: People
Key Investments in PeopleNew Outside Talent− Gordy Erickson – SVP Décor− Dave Voss – Lumber MVP− Frank Bifulco – CMO
Field Talent− Divisional Sales Managers (DSMs)− Bruce Merino – SVP Merchandising Services− Dan Paris – MVP− Pete Capel – MVP− Jane Roten – VP Store Environment
Merchandising Execution Team (MET)
Building on an Experienced TeamBuilding on an Experienced Team
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Merchandising Transformation: Process
Driving Sales Productivity in the BoxDriving Sales Productivity in the Box
Focused merchants on what customers want and created better alignment with operations, supply chain teams.
Focused Bay Approach
Seasonal Planning
Merchandising Presentation
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Process: Focused Bay Approach
Destination
Traffic
Impulse
Core
Emerging
Assortment / Inventory
Deployment
Advertising / Marketing
In-Store Customer Sales Service
Awareness Building, Education, Store Preference & Conversion
Prominent, Visible
In-Store Space/ Visual Merchandising
Premium Service,
Solution Selling
Frequent & Dominant
Complementary & Competitive
Co-Locate with Destination
Consistent Svc., Solution
Selling
Consistent Mkt., Breadth
Focused, Target Highest
Freq.
Drive Desired Traffic Pattern
Minimal Service, Facilitate Sale
Prominent Marketing
Opportunistic, Minimal Breadth
Convenience, High Traffic
Minimal Service, Replen. & Display
Limited / No Marketing
Dominant, Exclusive
Roles Help Determine Appropriate Merchandising Tactics
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Identified assortment gapReallocated spaceReset in ~ 90 days60% more productive than under previous program
~ 800 Bays~ 85,000 Square FeetDrive more value out of every bay in the store
Process: Focused Bay Approach
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2008 Seasonal Productivity Improvement
Assort Closer to the CustomerFix Information Flow Improve In-StockFaster Response to DemandEnhance Inventory Productivity
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Merchandising Presentation
Field merchants partner with merchants in Atlanta to offer more localized products
Natural Stone Metro Set
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Merchandising Transformation: Systems
More Granular Data = Quicker Response Time More Granular Data = Quicker Response Time
Providing our merchants with the tools they need to more effectively do their jobs.
Better Merchandising Tools:Assortment PlanningForecastingMAP Event ToolNew MST Platform
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Merchandising Scorecard
Gaining/sustaining market share in half of our merchandised categories
Average comp store inventory down 7%
SAP Core Retail being piloted in Canada; new merchandising tools for U.S.Reduced promotional activity by 25%
More effective smaller resets
Website more integrated with the business
Then (Q1’07) Now (Q1’08)Gained/sustained market share in a quarter of our categories
Comp store inventory
Evaluated Core Retail and U.S. merchandising tools
Higher rate of promotional activity
Major store resets
Website disconnected from the business
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Merchandising Transformation: Results
Good Inventory Management = More Gross Margin $Good Inventory Management = More Gross Margin $
Q1’08 Garden Results
Sales GM % Inventory GMROI
DrivingMore Sales
DrivingMarket Share
Gains
ImprovingGross Margin
Dollars
UnderstandingCustomers’Preferences
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Building Tools to Drive Sustained ExecutionBuilding Tools to Drive Sustained Execution
Sustaining Sales & Margin
2008 2009 2010 2011+
Gro
ss M
argi
n
This Year• Seasonal
inventory flow
• Rationalize promotions
Short Term• Focused bay
approach
• Project business
• Line structure
Long Term• Refined merchandising
transformation – Price philosophy– Line structure– Marketing integration– Space allocation
• Supply Chain benefits• Better customer insight