home fan guide - crystal palace football club...at half-time, head back into your hospitality area...
TRANSCRIPT
home fan guide2017/18
BuyTickets now
01fan guide // buy tickets now
OnlineThis is by far the quickest way to purchase your match tickets, simply log on to www.cpfctickets.com and sign in with your log in and password. You can then browse the site selecting tickets where available. You can also view a seating plan to see exactly where your seat is located. In your final basket you will be given an option to have your ticket loaded to your membership card or sent via the post. Please allow a couple of days for the tickets to arrive.We do not post out tickets with less than two working days remaining before the match. These tickets will be available for collection from our matchday ticket collection pointat Entrance 9 which opens three hours prior to kick-off. We are delighted to also say that our Members & Season Ticket Holders will not be charged additional administration or postal fees.
By TelephoneOur Box Office team are on hand Monday to Friday 8:30am to5:00pm and Saturdays 9:30am to 12:30pm. You can reach theteam on 08712 00 00 71, Calls are charged at 10p per minutefrom land lines. (some networks may vary) when you call inyou will be updated with your place in the queue. Wedo offer a call back system if the lines are very busy. Whenprompted request a call back and we will ring youwhen you are next in the queue.
In PersonThe main Box Office is located inside the club store which is at the corner of Whitehorse Lane next to Sainsbury’s, The Box Office is open Monday to Friday 8:30am until 5:00pm and 9:30am until 12:30pm on Saturdays. Our experienced team will be on hand to assist with any enquiry or ticket purchase.
Please note: we only sell tickets to Paid Members & Season Ticket Holders, for more information on our memberships please visit www.cpfc.co.uk/memberships
02fan guide // getting to selhurst park
AddressCrystal Palace FC, Selhurst Park, Whitehorse Lane,London, SE25 6PU
BusesFrequent bus services operate from all directionsto the stadium. http://tfl.gov.uk/maps/bus
ParkingThere is no available parking at the stadium. There are disabled parking bays in the Sainsbury’s car park, on a first come first serve basis. Some fans may find suitable parking spaces by visiting driveway rental sites.
By TrainThe nearest local stations are Selhurst, Norwood Junction & Thornton Heath, which are all within walking distance.
getting toselhurst park
03fan guide // stadium map guide
Away section
entr
8
entr
9 entr
10
entr
11 entr
12 entr
13
entr
14
entr
1
entr
2
entr
4
entr
3
entr
5 entr
6 entr
7
Holmesdale Road Stan
d
PRIVATE ROAD
Away boxOffice
WHITEHORSE LAN
E
HOLMESDALE ROAD
WHITEHORSE LAN
E STAND
SAINSBURY’S
EXECUTIVE BOXES
ARTHUR WAIT STAND
main
glaziers lounge
inof
orm
atio
nce
ntr
e
FANZONEshop
wright & brightlounge
player/familylounge
stephensonlounge
director’sarea
2010club
CLUBSHOP
BOXOFFICE
CRYSTALS
ENTRANCE TO EXECUTIVE BOXES
MAINRECEPTION
speroni’s
stand
upper tier
red & blue bar
lower tier
R S T U V W X Y Z
a b c d e f g h j
Kl
mn
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ba
cd
ef
gh
j
legends
F/GEA C D
MAIN
PQR
TV
W
X
Y
N
M
L
K
J
I
H
ticketing office
accessible seating
sensory rooms
first aid points
tv studio
wheelchair access
general access
club store
stadiummap guide
04fan guide // Arriving At Selhurst Park
When you get hereOnce you arrive at Selhurst Park there are many things to dobefore you settle down to watch the match. There is aFanzone in the main car park located by Entrance 10 whereyou can sit back and enjoy some food and a couple of drinks. We also have a resident DJ and live entertainment which starts three hours before kick-off. Details can be found on our website www.cpfc.co.uk/news/latest-news/?&tags=Fanzone and via Twitter twitter.com/CPFC leading up to a matchday.
The younger ones will enjoy our kids zone with fun games and interactive sports for all to enjoy plus a chance to take part in easy to enter competitions. You will also find our clubmascots Pete and Alice along with the club’s cheerleaders,TheCrystals, in the Fanzone from two hours prior to kick-off.
Club StoreSelhurst Park has two club stores open on a matchday soyou have plenty of choice when it comes to shopping. Themain Club Store is located at Sainsbury’s car park entrance,we also have a store in the Fanzone located directlyoutside Entrance 10, along with a shirt printing kiosk.
Fan SupportOur Fan Support Team are located at various points aroundthe Stadium and are on hand if you have any questions or need to help find your way around. They can be identifiedby their red coats and information pods
arriving atselhurst park
05fan guide // concourse offering menu
CateringWe are proud to be working with a number of local suppliersto bring you bespoke offerings that are only available at Crystal Palace Football Club. We proudly present our steak and ale pies which are made locally by Goddard’s Pies with Cronx Ale; our Palace Ale sausages which are made to Neil Morrissey’s special recipe with our very own Palace Ale; and our Soulful Food Pots, which in addition to being a very tasty and healthy option, are vegan and gluten free. Chips are available in the Holmesdale and Whitehorse Lane Stand and wedges areserved in the Arthur Wait and Main Stand concourses.
We are constantly updating our specifications, so we’d loveto hear your thoughts and feedback.
Early Bird OfferWe have an early bird offer of a burger or hot dog with a beer for the price of £6 which is available from when the turnstilesopen (one and a half hours before kick-off) until 45 minutes before the start of the match.
Cheese Burger £4.50Chicken Burger (hot) £4.50Hot Dog £4.O0Steak & Cronx Pie £4.O0Soulful Fo0d pot* £5.O0 (Brazilian tomato & Black Bean) (V)
Fries (V) £2.50
Coca Cola £2.00Diet Coke £2.00Fanta £2.00Water £1.50
Tea/coffee £2.00Hot Choc0late £2.00 Bovril £2.00
Pringles £2.O0Grab Bags £2.O0
Menu Carlsberg £4.50somersby cider £4.50White Wine £4.50Rose Wine £4.50Red Wine £4.50
4.5% ABV 500ml
12% ABV 125ml
10% ABV 125ml
13% ABV 125ml
3.8% ABV 500ml
* offer available for the first 45 minutes after doors open
* contains cashews
Early BirdOffer*
Meal Deal
A Burger or Hot Dog + A Beer
A Non-alcoholic Drink, Burger & side
£ .50
£6.O0
concourse menu
06fan guide // fanzone offering menu
CateringNew this season, the Fanzone’s food outlets feature anauthentic barbecue with chefs cooking fresh food on thespot. This menu will be changing throughout the season tobring new food and tastes as the seasons change. One of ourfavourite dishes is our Londoner, which is a traditional smokedpork sausage, or try our hearty offering of the Smokey BBQCheese Burger served with pulled pork.
6oz Cheeseburger 5.ooSERVED WITH LETTUCE, TOMATOES AND HOUSE SAUCE
Smokey BBQ Cheeseburger with Pulled Pork 6.ooSERVED WITH LETTUCE, TOMATOES AND HOUSE SAUCE
The Palace Dog 7.ooJUMBO SPICED PORK SAUSAGE LACED WITH OUR VERY OWN PALACE ALE SERVED WITH ONIONS IN A SUB ROLL
The Londoner 5.ooJUMBO SMOKED PORK SAUSAGE SERVED IN A SUB ROLL WITH FRIED ONIONS AND A SAUCE
Porky Pud 5.ooA CLASSIC COMBINATION OF SAUSAGE MEAT AND BLACK PUDDING SERVED IN A SUB ROLL TOPPED WITH A SAUCE
Cheese and Caramelised Onion Panini 6.oo
CARLSBERG / SOMERSBY 4.5oSOFT DRINKS 2ooWATER 1.5oHOT DRINKS 2oo
fanzone menu
hospitality
07fan guide // hospitality packages
From the minute you step through the door at Selhurst Park, you’ll be considered a VIP by the matchday team, who will be on hand to ensure you and your guests’ needs will be attended to throughout the day.
Arrive in style at Selhurst Park with a drinks reception from our welcoming hostesses, visit your own exclusive bar ororder drinks from your personal waitress as you settle in to your matchday.
Pre-match you can enjoy three-course fine dining in the award-winning Speroni’s Restaurant, or a more casualmodern experience in the 2010 - we have something forevery occasion.
With our ultimate celebration package you’ll enjoy the full matchday experience, with a private tour of the stadiumincluding the home dressing room and dugouts. You’ll also have your photo taken on the pitch before kick-off with the team captains and receive a signed first team shirt from the man of the match after the game.
As you head out to watch the game, take your seat in theluxury of the Director’s Box with club owners and specialguests. Alternatively, head out to the panoramic balcony view in the Legends Club or your private Executive Box.
At half-time, head back into your hospitality area and enjoy refreshments and snacks as part of your package, where you can read your complimentary match programme, or chat with the various club legends or VIPs who are on hand to interact with guests.
After the game, make the most of your day by watching the post-match reaction on the screens throughout our hospitalty areas, see the man-of-the-match trophy awarded live inSperoni’s, or continue to entertain your clients in your private bar in your box.
For further details and to book one of our Premier Hospitality packages contact our sales team on 020 8768 6011.
v arsenal
thursday 28th december 2017 | premier league | Kick−Off 8pm
08fan guide // matchday programmes
matchdayprogrammes
v tottenham hotspursunday 25th february 2018 | premier league | Kick−Off 12:00pm
v stoke city
saturday 25th November 2017 | premier league | Kick−Off 3pm
Digital Version.You can buy a digital version of the matchday programmewhich will download to your tablet or mobile devices forjust £1.49, or you can subscribe to receive every digitalprogramme for the entire season for just £24.99.
StadiumThe matchday programme is available for £3.50 at the club store and around the stadium on a home matchday.
MembersJoin as Palace paid member and you can receive a copyas one of the benefits.
Direct To Your Door.Subscriptions for UK/Europe/ROW can be ordered now or call on 020 7121 5000
Please note we cannot guarantee the programme willbe received before or on the matchday itself.
v stoke city
saturday 25th November 2017 | premier league | Kick−Off 3pm
09fan guide // official club store
officialclub store
Opening timesMonday to Saturday (non-matchday): 9am - 5:30pm Sunday: 10am - 4pmSaturday (matchday 3pm kick-off): 9am - 6pm (closedbetween 3pm - 4:45pm)
Matchday opening times can vary depending on kick-off times, please note the store closes during the game andre-opens at the final whistle for one hour post-match.
Crystal Palace online storeThere are a whole range of club merchandise items,souvenirs and publications available from our online store at shop.cpfc.co.uk.
Mail OrderOrders can be sent worldwide by ordering online or calling 020 8768 6100. Charges apply for both standard UK delivery and worldwide delivery.
For further details go online to shop.cpfc.co.uk or email [email protected].
10fan guide // keep in touch
keep in touch
AddressCrystal Palace F.C.Whitehorse Lane,London,SE25 6PU
Main Switchboard020 8768 6000
Box Office08712 000071
Club Shop020 8768 6100
Catering020 8768 6009
Corporate Sales020 8768 6010
Instagram@CPFC
Twitter@CPFC
Facebook@officialcpfc
Snapchat@officialcpfc
YouTube@CrystalPalaceFC
home fan guide2017/18