hope notes - the good stewardship issue

SPRING/SUMMER 2012

Saving FaceBangladeshi women regain their dignity in Savings and Learning Groups

40 Feet of HopeRecycling and storage solutions on a massive scale

The GreaT admin raTe debaTeIs there a hidden cost to low-cost programming?

5PracTical

waySto get involved

How low can you go?

Check out this special edition of

SPRING/SUMMER 2012

fh canada is a registered non-profi t organization

dedicated to providing long-term relief to those bound by

poverty through sustainable community development. As

part of the global Food for the Hungry (FH) network, we

currently work in ten countries around the world.

through project development, child sponsorship,

emergency relief and medical equipment distribution, FH

Canada strives to meet the physical, spiritual, social and

educational needs of each man, woman and child living in

poverty.

poverty revolution is a movement of engaged

Canadians who are partnering with FH Canada to end

poverty one community at a time.

As a Certifi ed Member of the Canadian Council for Christian

Charities, FH Canada meets the stringent standards set by

the CCCC for accountability and organizational integrity.

CHARItABLE REGIStRAtIoN NUMBER: 132152893RR0001

FH CANADA

1 - 31741 Peardonville Road

Abbotsford, BC V2t 1L2

t 604.853.4262

tF 1.800.667.0605

F 604.853.4332

[email protected]

www.fhcanada.org

this issue of Hope Notes is printed on recycled paper

including 30% Post Consumer Waste. the paper is also lighter,

requiring less postage to mail. We thank tech Web Direct in

considering the environment and helping us save money as

we partner in sharing these stories of hope with you.

83.4% Building sustainaBle communities7.9% administration and running costs8.7% invested to generate future income

Good Stewardship

Garden makeovers4 Haiti 1804 A Cup of Success4 Gardening Gift s Under $100

home & money management5 Saving Face 5 A Taste of Bangladesh6 Th e Great Admin Rate Debate

creative Storage Solutions8 40 Feet of Hope

relationships11 Mayor to Mayor11 Long-term and Long-distance

ask the experts12 Country Director Q&A

do it yourself14 5 Ways to Take Action15 Creative Fundraising Contest

what’s in

ThiS iSSue

Spring/Summ er 2012Spring/Spring/

Filling 40-foot prescriptionspage 8

This special “Goo d Stewardship”

iss ue is a parody on the st�le

of a p�p�lar women’s magazine.

We h�pe you enjoy it!

Stewardship is defi ned as the responsible management of something entrusted to your care. Refl ecting on that defi nition, I can’t help but take inventory of all the opportunities I’ve had to act as a steward

throughout my life — in precious relationships as a husband, father, and grandfather; in my career and in local community commitments. I can only pray that I continue to sensitively and intentionally care for the responsibilities before me.

My current role as President of FH Canada carries the need for accountability that comes with steward-ing an organization — especially one with a mission as critical as eradicating poverty one community at a time. Stewardship is a core value of FH Canada; it exemplifi es our commitment to responsible plan-ning, wise resource management and our ultimate purpose of creating sustainable change.

Th is issue of Hope Notes focuses on the diverse ways we strive to infuse the values of stewardship and ac-countability into every aspect of our work. You’ll read about a unique recycling program that is lit-erally saving thousands of lives and you’ll also get an inside perspective on a non-profi t’s necessary yet oft en misunderstood administration rate.

We’ve also put together creative suggestions for you to join us more intentionally in the rewarding work of walking alongside the most resilient global com-munities you could ever hope to meet.

Frankly, we can’t do what we do every day without your partnership, so part of our focus on stewardship is directly tied to you. We want you to know you’re connected, valued and respected, so we have worked extremely hard to make our activities as transpar-ent and transformative as possible. Flip to the back of this issue to see how you can follow your impact online through updates, stories and dialogue.

Th ank you for walking with us.

Be blessed,

Ben HoogendoornPRESIDENt/CEo

Why Stewardship?

president’s desk

Spring/Summer 2012 HoPE NotES good stewardship 3

Two hundred farmers in Cachiman, Haiti are gearing up for a large-scale garden makeover. A committee of local leaders is partnering with FH Canada to improve food security and reverse the deforestation and erosion that’s degrading the soil.

Three sites have been chosen for the agricultural overhaul: two for tree nurseries to grow seedlings and fruit trees, and one (pictured above) for a demonstration garden where farmers will work with agricultural experts to learn the best and most creative practices for the area.

FH agronomists are encouraging farmers to plant cassava, maize, peas, banana trees, plantains and other crops which do well in the Haitian climate.

Farmers are also being taught to keep quality seeds from each harvest for future use, rather than eating or selling the full harvest and hav-

ing to buy new seeds next season. Higher yields will mean that farmers can feed their families, store seed for the

next year and even sell some seed to the local market. As part of the program, the 200 farm-

ers have also agreed to give some excess seed back to the program for use in the demon-stration garden and for start-up supplies for other local farmers joining the program.

www.fhcanada.org/gifts for gardening gifts

and more! Order online or call 1.800.667.0605.

Haiti 180

a look at how training and some initial resources have sparked amazing

transformations in haiti and ethiopia.

About 10 years ago, Abdi Shafi and his family were resettled to a bar-ren plot of land in Ethiopia. Six difficult years later, FH Ethiopia part-nered with his area and began working with Abdi and his neighbours on plant production, termite control and composting. He received veg-etable seeds at the trainings, and also received 50 coffee seedlings.

After the first year, Abdi had 50 healthy coffee plants. After two years, he’d harvested his first kilo of coffee beans! By the third year — last year — Abdi had produced 8 kilos of coffee beans and was able to enjoy a cup of his own home brew. He has now trained 10 other farmers to make the changes that led him to success!

A Cup of Success

cOFFee SeedlinGS

$15Seedlings can be turned

into a long-term income stream.

FruiT &VeGGie SeedS

$25Haiti and Ethiopia are just two places these

gifts are making a huge difference.

GOaT$75

Goat manure will play a big role in the Haiti

garden makeover.

Gardening gifts

under $100

4 good stewardship HoPE NotES Spring/Summer 2012

garden makeovers

A common North Ameri-can stereotype is that men are more comfort-

able taking financial risks while females prefer to build security.

But in rural Bangladeshi com-munities where FH works, the lack of land ownership, high illiteracy rate and culturally-engrained gen-der inequality make both earning and saving nearly impossible for most females.

To combat these challenges, FH has established community savings groups to provide a sup-portive environment for women to realize their value and build savings. The most vulnerable women in the community are invited to form groups of ap-proximately 15 members who regularly meet. Working togeth-er, they develop the means and confidence to lift themselves and their families out of poverty.

Saving Facewomen in bangladesh are recognizing their potential through micro-savings and learning groups.

deVelOPinG buSineSSeSGroup members are taught

to read, write, and balance books, and are trained in spe-cific vocational and business development skills. Soon, small businesses spring up as women start to use their new-found skills and savings to provide for their families.

reSTOrinG diGniTyFemales are seen as so in-

ferior that mothers often weep when they give birth to daugh-ters. Group members find these community groups a place where their dignity is restored. FH walks alongside each woman’s family and wider community, challenging negative cultural perceptions of gender inequality.

diScOVerinG riGhTSBecause women are particu-

larly vulnerable in the area of family law, they are taught about their legal rights and the rights of their children in areas of fam-ily conflicts such as dowries and multiple marriages. With the support of FH staff, they are equipped to challenge injustices and protect themselves and their children from exploitation.

FH has over 900 groups meet-ing across Bangladesh. With your support, we can offer more women this life-changing oppor-tunity. Contact us for resources to host “A Taste of Bangladesh” girls’ night and to be matched with a specific women’s group.

www.fhcanada.org/women

“Our children will go to school, and to university!”

rumi, rojonigonda savings group president

2-2 ½ lbs chicken breasts¼ tsp ground pepper½ tsp turmeric powder1 tsp cumin powder 2 bay leaves2 cardamoms2 small pieces of cinnamon1 tsp ground garlic1 tsp ground ginger1 ½ tsp salt½ cup water1 ½ - 2 cups hot water1 cup plain yogurt ½ cup onion, chopped½ cup butter (or soybean oil)Boiled or fried rice

Mix pepper, turmeric, cumin, cardamoms, cinnamon, garlic, ginger, bay leaves and salt in a ½ cup of water. Brown the onion in butter or soybean oil. Add the spice mix and fry for five minutes. Add the yogurt and fry for three minutes. Add chicken breasts and brown for about 10-15 minutes over medium heat. Add 1 ½ cups hot water (if you like it saucy, add 2 cups). Cover and sim-mer slowly until everything is tender. Serve with boiled or fried rice. Serves four.

Traditional chicken curryA Taste of Bangladesh

home management

Quick! what are your top three considerations when choosing a charity? If you’re like most Canadians, the admin rate (i.e. the percentage of donations spent on administration and overhead) comes out somewhere on top. In some ways this is fabulous, and in some ways — perhaps surprisingly — it is not.

The GOOdSOn the positive side, this shows that Canadians prioritize good stew-

ardship of their money. It shows that they value financial accountability and desire to see their money reach those in need instead of landing in executives’ pockets.

These are very, very good things. But there are other consider-ations — widely known in the non-profit world but seldom communi-cated to donors — that complicate matters.

lemOnS inSTead OF aidCharity watchdogs are quick to point out that the pressure to keep ad-

ministrative costs low encourages non-profits to run programs that are ultimately ineffective. After all, the admin rate tells donors nothing about the actual impact of their money.

“Picking a charity based on the lowest overhead ratio is like buying the cheapest car that money can buy,” says Tim Ogden, editor-in-chief of Philanthropy Action. “You might spend less in the short run but it’s inevitably going to let you down.”

Another analyst (author of the blog “Good Intentions are Not Enough”) compares donors’ admin rate requirements with a family who builds a house without a kitchen — because kitchens are expensive and drive-through meals are cheap.

This is where good stewardship goes wrong.

admin raTeS need new P.r.Sure, a non-profit president with a six or seven-figure salary is a red

flag; as is a fledgling organization in a mortgaged multi-million-dollar of-fice. But usually the “admin” percentage of your donation is what actually makes that money effective.

greatadminratedebate Are there hidden costs

to low-cost programming?

there’s no prescribed standard for separating administrative costs from more direct programming costs.

tHe


o n E c o m m u n I t y a t a t I m E

• good • stewardshipSince 1994

ov E R c o m I n G p o v E R t y S u S ta I n

ab

Ly

Different organizations slice

the pie differently.

A healthy non-profit must be a reliable partner to the internation-al programs they support. At FH Canada, we partner with commu-nities for about seven to 10 years. Handouts are easy, fast and can provide instant gratification, but lasting change (that survives be-yond an organization’s time in the community) is often slow, tedious and not very flashy. But the long-term results are substantial.

Being able to commit long-term requires the fiscal responsibility of not spreading resources or staff members too thin simply to cut costs. This is often tempting, but it only leads to low-quality work and a high employee turnover rate.

niTTy GriTTy number GameAlmost surprisingly, there’s no

prescribed accounting standard for separating administrative costs from more direct programming costs. Different organizations slice the pie differently.

Is office space for child devel-opment field staff a program cost or an administrative one? What about the logistics of coordinating emergency relief with other orga-nizations so emergency provisions aren’t duplicated in some areas,

leaving others in the lurch. Does that fall under programming or administration?

What becomes clear is that it doesn’t matter. It’s money that must be spent for aid to be effective.

It’s also clear that the percent-age spent on administration will fluctuate, even if the actual amount spent on admin doesn’t change. It’s the magic of math — and some-times of natural disasters.

For instance, Canadians’ gen-erosity after the Haiti earthquake meant that organizations like FH with an emergency response unit had a low administrative percent-age in 2010, simply because overall donations were so much higher.

Gift-in-kind (or “commodity”) donations also affect the admin rate. In a year when FH Canada’s medical equipment program receives more CT scans and x-ray machines than usual from Canadian hospitals, the value of the commodity income goes up and the administration percentage goes down.

POwer TO The PeOPle

The fun part in all this is that Canadians have the power to de-mand responsible and effective de-velopment work. Your dollars and

your voice tell Canadian charities where your priorities lie.

Many people come on board with FH Canada because of our reasonable administration rate, but we hope you continue supporting our work because you see results.

Since 1994, 34 communities have celebrated reaching self-sus-tainability — an accomplishment that would not have been possible without committed staff walking

alongside community and church leaders, helping with training to empower people to make their own changes.

To steward the trust that Cana-dians put into FH Canada, we aim to keep our fiscal choices as trans-parent as possible, and we welcome comments, feedback and dialogue at all times. We also make it a pri-ority to maintain the Canadian Council of Christian Charities’ Seal of Accountability year after year.

Because it’s not about blindly entrusting your money to a non-profit organization. Asking tough questions is important. But in or-der to be the most informed and ef-fective donors, Canadians may just need to start asking new questions; moving beyond “How much?” and into the realm of “How well?”

money management


“Picking a charity based on the lowest overhead ratio is like buying the cheapest car that money can buy. You might spend less in the short run but it’s inevitably going to let you down.”

tim ogdenPhilanthroPy action

feet ofcreative storage and

recycling solutions save lives on an

international scale.

40 hope

7’8”

7’10”

It’S a StRanGE tHInG, mEaSuRInG HopE. But FH Canada’s International Medical Equip-ment Distribution (IMED) team does it up to 20 times a year, and has been doing so since 2002.

Rapid advances in medical technology mean that perfectly functional equipment is constantly being replaced in Canadian hospitals. Most of this equipment is out of reach for clinics and staff in developing communities.

That’s where the IMED program comes in. They work with Canadian health professionals to keep recently-replaced equipment from early retirement at a costly storage facility.

The equipment is donated to FH and kept at IMED’s Saskatoon warehouse, where it’s refur-bished and matched with requests for equipment from around the world.

Dr. Bosco of Gisuru Hospital in East Burundi recently contacted IMED with his medical wish list. Dr. Bosco is one of only two doctors and eight nurses at the 50-bed facility that serves an area of over 200,000 people. They see about 90 people a day, often two to a bed.

The bed shortage isn’t the only frustration. They often have to turn away patients they can’t diagnose or treat without a crucial piece of equip-ment, either basic or complex.

“Stuff we’d be shocked to see missing from the doctor’s office—” begins Ron Morey, the bio-medical technician who’s refurbishing Dr. Bosco’s pieces, “that’s the stuff they’re desperate for.”

As the 40-foot Gisuru Hospital container is packed with beds, operating tables, surgical equipment and incubators, IMED staff and vol-unteers can’t help but think of a baby in another area of Burundi, Buye region, where a previ-ous container request came from. An incubator they sent was the first for the hospital. Only days after it arrived, a baby was born premature and survived to go home with her grateful mother.

bEFoRE tHE IncubatoR, pREEmIES RaRELy SuRvIvEd.

feet of

storage solutions

IMED director Lindsay Brucks says prenatal equipment is one of his favourite things to ship. He explains his preference as he ensures an al-most-new ultrasound bound for Nebaj, Guate-mala is secure in its protective crate.

“In the developing world it’s a lot about fam-ily — a lot about children — so the ultrasounds make a huge impact on the lives of the women and the safety of the children when they’re born.”

“It REaLLy ImpactS tHE nuRSES and doctoRS. It bRInGS tHEm HopE.”lindsay Brucksimed director

The Guatemala container scheduled to ship this spring is somewhat of a special order. Usually a container equips one or two hospitals in a re-gion, but this time IMED was asked by Nebaj’s district health authority to supply specialized equipment and supplies for one large hospital, two smaller ones, and up to 30 clinics in the surrounding villages.

Containers are always packed tightly, but this one especially has every square inch filled with wheelchairs, heart monitors and examination beds; with linens, gauze, scrubs and operating utensils filling the gaps.

The Nebaj shipment is one of usually seven to nine a year that go to communities already walk-ing with FH Canada in a longer-term sustainable development partnership.

Lindsay has often visited these fields, and fre-quently sees the value of providing tools to peo-ple who have the skills to use them.

“It really impacts the nurses and the doctors,” he says. “It brings them hope as they serve the people and the passion that they have.”

By empowering health professionals in their own communities and providing resources that are otherwise inaccessible, the IMED team is de-livering hope and literally saving lives.

One 40-foot container at a time.

www.fhcanada.org/hope


hope

$1 = $30$1 = $30

$450,000avERaGE

coSt to SHIp a contaInER

$

$15,000avERaGE vaLuE oF ItS donatEd contEntS

FoR EvERy $1 donatEd, $30

oF mEdIcaL EQuIpmEnt IS SEnt to doctoRS WHo

dESpERatELy nEEd It.

storage solutions


Photos (left to right from top) 1. An incubator for Nebaj, Guatemala 2. Shutting the doors on the fi lled Nebaj container 3. Laying out supplies for surgical kits 4. Dr. Bosco at Gisuru Hospital in Burundi 5. Boxes of medical linens and textiles 6. Donated surgical instruments 7. A bird’s-eye view of the IMED warehouse in Saskatoon, SK

www.fhcanada.org/hope

mayOr to mayOrFH Canada president Ben Hoogendoorn recently carried a letter from Abbotsford, BC mayor Bruce Banman to Navotas, Philippines mayor John Rey tiangco.

It was the best of times, it was the worst of times. Th at’s either a Dickens quote or most people’s

experience with long-distance relationships.

Sometimes child sponsorship can feel the same way.

You send a letter and have to wait months for a direct response. You hear about the good and bad in a family’s situation, but you can’t be there to celebrate or cry with them. Your bank account automatically debits $38 every month, but you wonder if it’s making any diff erence.

Long-term sponsor Janine had been following Josienne’s progress for seven years, and was thrilled to be in East Africa at the exact right time to attend her Rwandan community’s graduation party.

When she met the family, Josi-enne’s mom said she recognized Janine immediately from the pic-tures in her letters.

She may have recognized Ja-nine, but Janine hardly recognized the community. It was a very dif-ferent picture than the communi-ty she heard about when she fi rst started sponsoring.

“Th ey are now self-sustain-

relationships

Long-termLong-distance

andThe relational highs and lows of child sponsorship and community partnerships.

ing!” she says, amazed by the community’s accomplishments in education, agriculture and health.

More than ever, she under-stands that the point of spon-sorship is to help each child’s community reach graduation. Although sad to say goodbye to Josienne, she’s already committed to sponsoring a boy in Busekera, the new FH partner community 14 kilometers away.

a GrOuP aFFair Child sponsorship isn’t the

only long-distance relationship facilitated through FH Canada. Th ere are currently 16 church, business and community group partners who have committed to walking long-term with a devel-oping community.

Capilano Church in North Vancouver part-nered with Bu-fukhula in Mbale, Uganda in 2004 and will continue until the commu-nity’s graduation, projected for the end of 2013.

Kristee Watson, a longtime member of Capilano Church, lived and worked in Uganda with FH in 2007 and 2008.

“I defi nitely miss the staff ,” she says. “We still have Skype conversations!”

In May she’s returning with a team from her church to help the community build a dormitory for teachers who live far from the school. Th e students’ parents have already completed two dorms, and have seen their kids’ academic scores improve with the teachers now accessible before exams.

But helping build the teachers’ accommodations is only one part of the trip. Th e Capilano team and FH Canada staff are working hard to surprise Kristee’s old friends

and co-workers at FH Uganda; they don’t know she’s coming with the team!

“I’m looking for-ward to seeing their reactions!” says Kristee.

It seems the ver-dict is in. Whether or not we travel overseas, long-dis-tance relationships

are defi nitely worth it.

www.fhcanada.org/child

for more on child sponsorship. www.fhcanada.org/groups for information on community partnerships.


people’s experience with

Janine& J�sienn e

tance relationships

Kristee in Buf�kh�la

Country

“The terracing project in Kayanza has changed many lives. The ministry of agriculture is using it as a model of

innovation, telling other provinces, ‘you should do this too!’”

-yves haBumugisha, fh Burundi

Q Greater lima, Peru is one of only two non-rural areas working with

Fh canada (the other is metro manila, Philippines). can you describe the history and makeup of this peri-urban community?

AOur community is one of the biggest districts in South America: 1.3 million people. We

work in the high hillsides around the city where people are the most vulnerable. It’s desolate land that was populated by people fl eeing terrorist violence in the countryside in the late ‘80s and early ‘90s. Th e communities were actually called “invasions” because a huge diversity of people came to stay without the proper paperwork; they were just running for their lives. It wasn’t a planned living space, but over the years they’ve put down roots and the government now recognizes the community. ryan smedes, fh peru

Director Q&A

1. A moto-taxi and hillside homes in Greater Lima, Peru 2. Yves Habumugisha with Pastor Greg Hochhalter 3. Ryan Smedes with his family 4. the terracing project in Kayanza, Burundi

1


Q anlong Veng, cambodia was the last stronghold of the Khmer rouge, the

communist regime that terrorized the country in the ‘70s. how do you approach partnership in that kind of context?

AOur ultimate goal is to empower the local governance in the villages. Cambodia’s

government says that all communities should have Village Development Committees to help them continue to move forward. We have found that many villages don’t have these structures, so we help them develop their own leadership capacity. We train the leaders and community volunteers, and then walk with them as they bring new health, education, agricultural and savings practices to the community. We are honest about the fact that we intend to do development with them, not relief work. Some people don’t want that, because they’re so used to getting handouts. But that doesn’t empower actual sustainable change. mark fender, fh camBodia

Country

Q Fh burundi has been a leader in agricultural development, and it’s

caught the government’s attention. can you highlight some recent successes?

AWe helped launch a project to increase farmers’ income through potato seed

multiplication. Well, turns out the seeds aren’t the only things multiplying! Th e farmers can now aff ord medical insurance, school fees and food costs totally independently. Th e terracing project in Kayanza has also changed many lives. Th e Ministry of Agriculture is using it as a model of innovation, telling other provinces, “You should do this too!” And the coff ee project is serving as a model of what can be done when farmers have a bigger role in coff ee production. Th e co-ops are now running their own washing stations to process the beans! yves haBumugisha, fh Burundi

Q&A2

34

ask the experts


1 Volunteer your Time & infl uence Have an idea for a fundraiser? Do it, take pictures, and enter our creative fundraising

contest! Passionate about eff ective development? Use your voice or blogging skills to explain the importance of a development philosophy that’s sustainable and empowering. Facebook or Twitter much? Look us up and join the conversation! www.faceBook.com/

poverty.revolution and @fhcanada

2 Put your worldview on Trial If you’re ready to rethink your deeply-held assumptions about poverty and its solution,

then we have a challenge for you! Th e Poverty Revolution Boot Camp is a day-and-a-half workshop for anyone who wants to dive into issues of poverty and become more eff ective at addressing it both locally and abroad. www.fhcanada.org/education

3 change a child’s life If you’ve always thought about sponsoring, why not start today? $38 a month will change the

life of a child and their family. If you’re already a sponsor, challenge yourself to give away at least one “Spread the Love” card in your latest toolkit. Or contact us to send you some. Be part of connecting families worldwide! www.fhcanada.org/child

4 host a “Taste of bangladesh” dinner Th is one’s for the ladies. If coconut drinks and curry recipes sound like they’d make

for a fun evening, this is the awareness and fundraising event for you! Contact us for resources to host an evening in support of socially and economically marginalized women who are lift ing themselves and their families out of poverty. www.fhcanada.org/women

5 double-duty breakfast club If you’re a fan of the classic ‘80s fi lm, why not host a breakfast-for-dinner party with a screening

of the Hughes fl ick? Ask guests to bring a donation for FH Canada’s Breakfast Club (a school-based nutrition initiative in Guatemala and Uganda), and be sure to tell guests that ‘80s costumes are a must!www.fhcanada.org/Breakfast

5waysto take action

do it yourself


“I loved it! It defi nitely exceeded my expectations. I

think everyone who will be involved in advocacy needs to

take this.”Boot camp

participant

If you’ve been

thinking about

sponsoring a

child, now’s the

perfect time to

find out more! SPREAD THE

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www.fhcanada.org/child

tell usyourstory!

We want to hear about your creative fundraisers and awareness-raising events!

Send an event summary and picture(s) to [email protected], and your story could inspire others in a future Hope Notes magazine or Gift Guide catalogue!

creative contest

And we

j�st wann a

recognize

�our hard

work!


goats just wanna have funds.

!

Join the conversation online!

www.fhcanada.org/follow FOr linKS TO FOllOw all 10 ParTner cOmmuniTieS

FacebOOK.cOm/poverty.revolution

TwiTTer

@fhcanada

1012939

hope notes - the good stewardship issue

Documents

president of fh canada

core value of fh canada

hungry fh network

poverty revolution

eradicating poverty

issue of hope notes

longterm relief

responsible management