226 Toddington Road Luton, Bedfordshire, LU4 9DZ Phone: +44-(0)203-411-8910 E-mail: sales@riverdalerc.co.uk Web: www.riverdalerc.co.uk

Simplifying Communications

HOSTED PBX

BROADBAND

F IXED L INE TELEPHONY

VOIP SOLUTIONS

MOBILE SOLUT IONS

GEOGRAPHIC / NON GEOGRAPHIC NUM-

BERS

SUPPORT

Riverdale Voice Data offers a full range of Hosted VoIP for

Business solutions. Our Hosted IP-PBX significantly reduces

cost of new hardware whilst increasing your telephone system

capabilities and expanding your ability to make and receive

calls around the world.

Our Hosted IP-PBX services allow you to deploy all the features

of office-based telephony at a fraction of the cost even if you

work from a home office.

Now your staff can be more productive without the cost at-

tached and they can also increase productivity by up to 30%.

Now that means more revenue for you at a much lower cost.

Imagine how competitive your company becomes by utilising

this simple yet highly technology?

No matter what your requirements are, Riverdale Voice & Data

is poised to meet any challenges and become your partner of

choice to help you focus what you know how to do best and we

focus on what we know how to do best, which is manage your

infrastructure and ensure that your are positioned to be

Competitive and agile in your market space.

HOSTED PBX FEATURES HIGHLIGHTS

• FIND ME/FOLLOW ME / 5-WAY CONFERENCE

• CRM INTERGRATION / CLICK TO CALL

• AUTOMATIC DISASTER RECOVERY (AUTO-REMOTE)

• BILLING CODES / BILLING BY EXTENSION

• CALL FORWARD /CALL INTERCEPT

• CALL RESTRICTIONS /CALLER ID BLOCK

• CALL WAITING / CALLER ID / DND

• FORWARD TO VOICE MAIL

• GROUP PICKUP / MULTI CHANNEL PARK

• MULTIPLE STATION APPEARANCES

• BRIDGED LINE APPEARANCES /MUSIC-ON-HOLD

• REMOTE PHONE/ TIME-OF-DAY CALL ROUTING

• TRANSFER / URGENT CALL

• AGENT LOG-IN / OUTLOOK INTERGRATION

.

Technology at work for you

CONNECTING YOUR BUSINESS TO THE TECHNOLOGY RESOURCES YOU NEED

Riverdale Voice & Data is the Communications

company of Riverdale Group. Riverdale Voice & Data

specialises in providing unified and simplified

communications products for both start up businesses

and the growing businesses.

Riverdale Voice & Data prides itself in providing best

of breed technology solutions that can grow with it's

users.

Businesses no longer have to worry about costly

Legacy PBX Solutions that are too costly to run and

maintain.

We know that one size does NOT fit all, so all our

Voice & Data telephony solutions are tailor made to

suite your current business requirements and also

your future business voice and data requirements.

flexible solutions for

your business needs COMMUNICATIONS TECHNOLOGY THAT

PROVIDES A TOTAL END TO END SOLUTION.

HOSTED PBX AND VoIP SOLUTIONS

Riverdale Voice Data offers a full range of Hosted VoIP

for Business solutions. Our Hosted PBX significantly

reduces cost of new hardware whilst increasing your

telephone system capabilities and expanding your ability

to make and receive calls around the world. Our Hosted

PBX services allow you to deploy all the features of

office-based telephony at a fraction of the cost even if

you work from a home office.

Our system allows you to increase or reduce staff with-

out the expense. You can add Tele-workers with the

click of a button and no longer have to worry about

costly telephony system add-ons and costly installation

fees.

.

SECURE PRIVATE MANAGED NETWORK

Our Network and system platform runs over a privately

managed, secure data network; not the public Internet.

Since it runs exclusively over Riverdale Voice & Data’s

private network you'll enjoy business-grade quality ser-

vice with the same if not better voice quality that you're

accustomed to. We pride ourselves in providing the

most cost-effective, innovative IP based communica-

tions

platform and technology to keep you and your custom-

ers ahead of the communication curve.

WHY HOSTED PBX?

Technology has rapidly progressed since the advent of the internet.

Not so long ago, it was deemed unsafe to host your website or corpo-

rate

e-mail with a third party, but now we see a lot of businesses making

the decision to host their critical business data and processes exter-

nally. We are now seeing the same type of migration now in PBX tech-

nology.

With a hosted solution, all the administrator does is log in to an

online portal and simply add a new user and they are ready to go!

Unlike legacy phone systems which require hardware that reside

on-premises, Riverdale Voice & Data’s hosted PBX solutions use

next-generation, standards based IP technology to connect one or

multiple locations to its centrally managed phone system. .

For a long time now Voice Telephony has

remained an on premises service, but is

costly to implement, run and maintain. It

requires to much staffing and training re-

sources. For example, if a company was

to take on a new member of staff, they

would have to buy a new handset , pro-

vide a new access point on their CAT5

Cabling infrastructure, increase capacity

on current PABX by either buying a new

expansion card or new system and pro-

vide a new PSTN line to cater for the extra

capacity

CUSTOM PBX SOLUTIONS

We know that one size does not fit

all, so we will consult with you and

get to understand your business,

your customers and your products so

that we can tailor our services to suit

your specific needs.

OFFICE ANYWHERE SOLUTIONS

Riverdale Voice & Data understands that the

most productive and revenue generating

aspect of your business is not always be-

hind the four walls of a building, so why

should your communication system confine

you to an office or single location?

We will make sure that your are reachable

from anywhere in the world should you so

choose and ensure you have access to all

your data at your finger tips.

BUSINESS GRADE CONNECTIVITY

Riverdale Voice & Data provides your

company with business grade connectivity which

we manage and monitor 24/7 unlike most com-

pany who will only supply you with one part of a

solution. We provide you with a full and holistic

service to ensure that you have only ONE SLA

and you can contact us

anytime of the day.