houston astd conference how the use of "single-sourcing" for standard operating procedures...
TRANSCRIPT
![Page 1: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/1.jpg)
Houston ASTD Conference
How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce
training development time, increase compliance and improve quality, while reducing risk.
Dr. Peter J. Rizza, Jr.
www.expresstrain-ts.com
![Page 2: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/2.jpg)
Houston ASTD Conference
This session will:
1 – Show how using "Single Sourcing" can help regulated industries manage their SOP's, increase compliance and improve quality, while reducing risk.
2 – Review a novel approach to accelerate the capture of core content using templates based on knowledge class structures.
3 – Review a process used to create a single source repository for all procedures, processes, and related content associated with manufacturing operations.
4 – Provide examples from Pharmaceutical and High-Tech Manufacturing Projects.
![Page 3: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/3.jpg)
Houston ASTD Conference
The only way you can stay competitive is to embrace
Single-Sourcing
You cannot afford to be a training boutique any longer!You must become a Training Factory!
![Page 4: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/4.jpg)
Houston ASTD Conference
Training Factories are focused on:
Knowledge Transfer
This includes content capture, content structure, training, performance support and verification.
![Page 5: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/5.jpg)
Houston ASTD Conference
Goal of Knowledge Transfer
In order to support the quick and efficient dissemination of right information to:
the right peopleat the right timeat the right level
in the right format
it must first be structured into the right knowledgebase
![Page 6: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/6.jpg)
Houston ASTD Conference
2. Training
Four Critical Elements
3. Performance Support
4. Verification
Training Factories use a Single-SourceKnowledge Transfer System
Ensure employees learn what to do
Ensure employees have what they need
Ensure the process is done properly
1. Documentation Ensure Regulatory Body is properly informed
![Page 7: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/7.jpg)
Houston ASTD Conference
Knowledge Transfer is the “front-end” of the “Enterprise Knowledge Management Platform”
KTS LCMS LMS ROI(Knowledge
Capture, StructureTransformation)
(Knowledge/ContentRepository)
(KnowledgeSearch & retrieval)
(ImprovedEffectivenessEfficiencyfocus)
Configuration, Customization, Integration Services
Knowledge Transfer Content Management Knowledge Management Results
![Page 8: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/8.jpg)
Houston ASTD Conference
The Training Factory Knowledge Transfer Lifecycle
Support
Implement
Content Review & Approval Verify
Train
Define
Document
MasterSingleSource
Regulatory Format
SOP, PolicyDirective
PowerPoint
Leader Guides
Web BasedTutorials
User Manu
als
Performance
Checklists &
Quizzes
Supervisor Task
Qualification
Job Aids Work
Instructions
Quick Referen
ce Cards
![Page 9: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/9.jpg)
Houston ASTD Conference
Risk Reduction
SOP Created or Revised
Review
SOP Approved
Training
SOP Effective Date
Create Implement
All involved personnel trained
Support &Verify
Risk Quality Consistency Compliance
![Page 10: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/10.jpg)
Houston ASTD Conference
Risk Reduction
SOP Created or Revised
Review
SOP Approved
Training
SOP Effective Date
Create Implement
All involved personnel trained
Support &Verify
Risk Quality Consistency Compliance
Create &
Implement
![Page 11: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/11.jpg)
Houston ASTD Conference
Web-BasedTraining
Manuals
ElectronicReference
Testing/Knowledge Validation
Job-Aids/Checklists
Classroom Presentations
LMS
KMSAMS
What do you really need to
develop?
DMS
![Page 12: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/12.jpg)
Houston ASTD Conference
Web-BasedTraining
Manuals
ElectronicReference
Testing/Knowledge Validation
Job-Aids/Checklists
Classroom Presentations
LMS
KMSAMS
DMS
How much will that cost to build...In both time and dollars?
![Page 13: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/13.jpg)
Houston ASTD Conference
DMS
And how do you guarantee…
Web-BasedTraining
Manuals
ElectronicReference
Testing/Knowledge Validation
Job-Aids/Checklists
Classroom Presentations
LMS
KMSAMS
AConsistent Message
![Page 14: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/14.jpg)
Houston ASTD Conference
DMS
What if you could generate it all from…
Web-BasedTraining
Manuals
ElectronicReference
Testing/Knowledge Validation
Job-Aids/Checklists
Classroom Presentations
LMS
KMSAMS
Single Source
![Page 15: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/15.jpg)
Houston ASTD Conference
Project 7
Project 2
Project 8
Project 10
Project 9
Project 5
Project 6
Project 4
Project 1
Project 3
How many more projects could you get done?
Project 11
Project 13
Project 14
Project 15
Project 12
![Page 16: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/16.jpg)
Houston ASTD Conference
SOPsOperating Instr. Guidelines
Project 7
Project 2
Project 8
Project 10
Project 9
Project 5
Project 6
Project 4
Project 1
Project 3
You’ll need to get organized!
Project 11
Project 13
Project 14
Project 15
Project 12
![Page 17: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/17.jpg)
Houston ASTD Conference
Classes of Knowledge Consistent Reusable Structures
Steps
Description
Purpose Schedule
DependenciesPoints of Contact Warnings
Tools Needed
ConceptsProcedures
Systems
Facts
Protocols Questions
Processes
Guidelines
Define The Building Blocks
![Page 18: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/18.jpg)
Houston ASTD Conference
Training Factory Process
Set-UpDesign
TemplatesConfiguration
Step 1
Generate MaterialsJob AidsTrainingSupport
Step 3
Capture-Organize
ProceduresProcessesProtocols
Step 2
Updates
…
![Page 19: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/19.jpg)
Houston ASTD Conference
Knowledge TransformationEngine
Structured Information
Extract to Database
![Page 20: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/20.jpg)
Houston ASTD Conference
Automatically Generate Outputs
Knowledge TransformationEngine
Choose Output Templates
WBT
PPT
ERS
![Page 21: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/21.jpg)
Houston ASTD Conference
Training FactoryDecisions Points
Carefully Design the input process
Decide on the Appropriate Output materials
Feed the appropriate Management Systems
![Page 22: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/22.jpg)
Houston ASTD Conference
Knowledge Transformations Created
PresentationsSOPs/ OIs Web Based Study Teacher & StudentManuals
Online/OfflineTesting
Job-Aids w/wo Details ChecklistsTask Qualification
![Page 23: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/23.jpg)
Houston ASTD Conference
Compatibility with Existing Systems
Single-Source KDB
… to produce standard
… Completely Editable
outputs
Word Documents
… Standard PowerPoint and HTML
…and fits into standard management systems
utilizes dynamic Word templates for input
Document Management
Learning Management
![Page 24: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/24.jpg)
Houston ASTD Conference
Return on Investment (ROI)
Link to the Training Factory ROI Calculator for Single-Sourcing
![Page 25: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/25.jpg)
Houston ASTD Conference
Training FactoryAutomation Demonstration
Using a Single Source Repository
Link to the ExpressTrain Publisher Desk
![Page 26: Houston ASTD Conference How the use of "Single-Sourcing" for Standard Operating Procedures (SOP) can reduce training development time, increase compliance](https://reader035.vdocuments.net/reader035/viewer/2022062714/56649d0a5503460f949dd850/html5/thumbnails/26.jpg)
Houston ASTD Conference
Interested in Single-Sourcing?
In setting up an internal Training Factory?
Contact information:– Peter Rizza– 609-737-8098– [email protected]– www.expresstrain-ts.com