how competitive sales battlecards and silver bullets open the door to strategic analysis

25
The Intelligence Collaborative http://IntelCollab.com #IntelCollab Powered by How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis A Complimentary Webinar from Aurora WDC 12:00 Noon Eastern /// 7 August 2013 ~ featuring ~ Ed Allison Derek Johnson

Upload: intelcollab-com

Post on 20-Aug-2015

1.043 views

Category:

Business


1 download

TRANSCRIPT

Page 1: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

How Competitive Sales Battlecards and Silver Bullets

Open the Door to Strategic Analysis

A Complimentary Webinar from Aurora WDC

12:00 Noon Eastern /// 7 August 2013

~ featuring ~

Ed Allison Derek Johnson

Page 2: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Ed Allison

The Intelligence Collaborative is the online learning and networking community powered by Aurora WDC, our clients, partners and other friends and dedicated to exploring how to apply intelligence methods to solve real-world business problems.

Apply for a free 30-day trial membership at http://IntelCollab.com or learn more about Aurora at http://AuroraWDC.com – see you next time!

► B.S. in Computer Science ► M.S. Management Science► CPT US Army Signal Corps

► US Army Space Command

► Professional► Cisco Systems► Symbol Technologies► Juniper Networks► Polycom, Inc.► Speaker

► Damn fun guy

Page 3: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

α Use the Questions pane on your GoToWebinar control panel and all questions will be answered in the second half of the hour.

α You are welcome to tweet any comments on Twitter where we are monitoring the hashtag #IntelCollab or eavesdrop via http://tweetchat.com/room/IntelCollab

α Slides will be available after the webinar for embedding and sharing viahttp://slideshare.net/IntelCollab

α To view the recording and download the PPT file, please register for a trial membership at http://IntelCollab.com.

Questions, Commentary & Content

Page 4: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

What you believe is on trial

Page 5: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

The Issue: No Impact on Strategic Analysis Today

► You may appear foolish, and aren’t taken seriously

► Your desire to be ‘strategic’ leads you to nothing valuable – its all just theory

► You cannot scale detailed analysis well

Page 6: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Problem #1: You may look foolish

Don’t be the ‘Fist of Goodness”

Page 7: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Wait, Ed! That doesn’t make sense!

► Porter’s 5 forces► SWOT► Competitor Profiles► Newsletters► War-games

Page 8: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Problem #2: One word -- “Tactical”

► Most CI professionals were never in sales► Most CI professionals are MBA students or

have an MBA background► Most people associate ‘tactical’ with ‘less

valuable’, in error► This is actually the best route to “strategic”

► Porter doesn’t discuss tactical practices► Or does he?

Page 9: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Typical CI Conversation

Substitution

Threat

This is you…• I need to make this quarters numbers• I need to train 100 new sales people• I need to speak to 3 CEO’s tomorrow• I need to consider M&A and how it will

impact sales• I need to report to the board on the

performance of why we win & loose

Porter R

ules!

Page 10: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Problem #3: CI System

► Out-Google, Google► News Letter systems► Internal ‘knowledge management’ solutions► Do not incorporate the sales teams► Don’t help win deals► Do not bring out silver bullets► Don’t aggregate data from the sales

organization

Page 11: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

What are you searching for?

Page 12: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

What are you searching for?

Page 13: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Summary: Why CI teams do not impact strategy

► You are not listened to because you don’t have the organizational respect to be taken seriously► Competitive Intelligence as an industry► The fear of being ‘tactical’► No IT systems that support a different process & scale

the Competitive function

Page 14: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

The Solution to Being ‘Strategic’: Start with excelling at the ‘Tactical’

► Help your organization win more deals

Page 15: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

The Solution: How Competitive Intelligence teams can impact strategy

► Start with a road map► Assess your organization► Answer the basic questions with irrefutable

data► Align with the sales organization► Build reputation and trust► Get asked for your strategic opinion

Page 16: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

CI Methodology Framework

Internal Customers

Market Share

Technology, M&A, Vision, AOPCorporate Strategy

Improved CAP / GAPInnovation (Solutions/ Products / Services)

Marketing Preference, Brand, Offers

Sales Win / Loss Ratio

GeneralIncreased Competitive Knowledge and Culture

Culture Islands Sales / Exec Product / Marketing Strategic Ldshp Includes BoD

Deliverables News Responses & Diff Campaigns & GTM Predictive Scaled Ecosystem

Sources Public Field Research Proj Predictive Analysis Customized

Systems Non / Free M.S. / Web / CRM CIMS Advanced Dist. Financial

Investment Part-time Minor Full-time Competitive Team Sr. Leadership Board Reports

Results

Page 17: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Becoming a Level 2 Organization: The Competitive Battle Card

► Silver-bullets► Tell a story► Fact-based

► Less than 2 pages► Specific to a Competitor or better – a product► Differential Analysis

► Not always the same criteria

► Field Feedback Mechanism► Accessible inside existing systems, like CRM

Page 18: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Key to the Competitive Battle Card: The Competitive Silver Bullet

Worst: Android sucks Bad: The iPad is a tablet that enables mobilityBetter: The iPad supports business with more application vs. AndroidEven Better: The iPad matters to your business because with the clearest display on the market, X-ray’s can be examined by physicians real time. Android tablets simply don’t have that capability

Page 19: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Do the same ‘silver bullets’ apply?

Worst: Android sucks Bad: The iPad is a tablet that enables mobilityBetter: The iPad supports business with more application vs. AndroidEven Better: The iPad matters to your business because with the clearest display on the market, X-ray’s can be examined by physicians real time. Android tablets simply don’t have that capability

Page 20: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Delivering Battle Cards Don’t make them hunt!

Page 21: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

What’s the future hold?

► Competitive Sales Enablement► Competitive Battle Systems

► Big Data► Competitive Trend Analysis

► Social► Sales teams building these on their own

Page 22: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

So, How Do You Get To Strategic Impact?

Create Silver

Bullets

Build Battle Cards

Help Sales Win

Collect Sales

Intelligence

Open the Strategic

Door

Provide Strategic

Input

Create New Solutions

Only now do some strategic analysis become relevant

M&A, PLDC, etc.

Move market share or revenue / share

Page 23: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Measure your Impact

Q2'12 (25 cases)

Q3'12 (25 cases)

Q4'12 (27 cases)

Q1'13 (29 cases)

Q2'13 (37 cases)

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

$35,000,000

8.2

8.4

8.6

8.8

9

9.2

9.4

9.6

9.8

10

$10,275,953

$18,995,900

$20,965,000

$31,612,000

$29,949,150

9.43

8.78

9.88

9.77

9.09

Deal Support

Page 24: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

What’s in it for you?

Be Chuck Norris

Page 25: How Competitive Sales Battlecards and Silver Bullets Open the Door to Strategic Analysis

The Intelligence Collaborativehttp://IntelCollab.com #IntelCollab

Powered by

Ed Allison

Thank you! Now, how about a little Q&A?

Email: [email protected]

The Intelligence Collaborative is the online learning and networking community powered by Aurora WDC, our clients, partners and other friends and dedicated to exploring how to apply intelligence methods to solve real-world business problems.

Apply for a free 30-day trial membership at http://IntelCollab.com or learn more about Aurora at http://AuroraWDC.com – see you next time!