how sap runs on aws - ein erfahrungsbericht

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Thorsten Herre, SAP Chief IT Security Architect June, 2016 How SAP runs on AWS - Ein Erfahrungsbericht Customer

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Page 1: How SAP runs on AWS - Ein Erfahrungsbericht

Thorsten Herre, SAP Chief IT Security ArchitectJune, 2016

How SAP runs on AWS -Ein Erfahrungsbericht

Customer

Page 2: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Customer

About SAP

More than 77,000 international employees

Worldwide locations in more than 130 countries

More than 300,000 customers in 190 countries

74% of the world’s transaction revenue touches an SAP system.

SAP has been an AWS customer since 2008AWS has been an SAP Global Partner since 2011

Page 3: How SAP runs on AWS - Ein Erfahrungsbericht

Ready to put your SAP Systems in the Cloud?

Page 4: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Customer

SAP’s Journey to AWS

Business Software Vendor

CertifiedbySAP

Various certified SAP Solutions for AWS:• SAP HANA Infrastructure Services• SAP HANA One service• SAP BusinessObjects BI• SAP Business Suite

(incl. SAP ERP, SAP CRM, SAP SCM, SAP PLM, SAP SRM)

• SAP Business All-in-One• SAP Business One• SAP Afaria mobile device management• Sybase Unwired Platform• SAP MaxDB, SAP ASE, SAP IQ

http://aws.amazon.com/de/sap/

http://scn.sap.com/docs/DOC-47930

Please refer to SAP Note 1656099 for details

Page 5: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Customer

SAP’s Journey to AWS

Internal SAP IT &Business Cloud Service Provider

SAP runs Infrastructure on AWS for:• SAP internal Development• SAP Business One (B1)• SAP Cloud Appliance Library (Demo/Trials)• SAP Hybris [y]aaS• SAP HANA Cloud Platform (HCP)• SAP Anywhere• SAP Concur

Many more Landscapes and Clouds planned for AWShttps://cal.sap.com/

https://hcp.sap.com/

Page 6: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Customer

SAP’s Business & Security Challenges with AWS

Business Software VendorInternal SAP IT &

Business Cloud Service Provider

• Build up AWS Know-How within SAP• Getting SAP Products certified for AWS

• Existing SAP licenses can be used on AWS• Full SAP Support for Production deployments

• Getting Extra Large EC2 VM Instances• r3.8xlarge (32 vCPU; 244 GB RAM) or• x1.32xlarge (128 vCPU; 1952 GB RAM)

• >100 SAP partners have AWS Partner Network (APN) status • Agreeing on an AWS Partnership Model

• License Models (e.g. BYOL vs on-demand hourly/yearly vs free developer)

• Supporting Customer PoC

• Manage the >100 AWS Accounts used at SAP• Setting up a central Billing• Signing a SAP – AWS DPA &

Cloud Customer Contracts running on AWS• Integrating AWS Compliance into

SAP Cloud Certifications & Cloud Security Frameworks• Defining an AWS Security Standard for:

• Secure Account handling & IAM• Use of MFA for daily business• Secure configurations for AWS Services

• Defining SAP Cloud specific AWS Security Architectures

Page 7: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Customer

SAP on AWS: Central Billing & Account Management

• AWS Consumption within SAP tripled in the last 12 months

• We have >100 AWS Accounts• Many Clouds/LoBs use more than one

AWS account• Central provisioning and management of

all AWS Accounts by SAP IT• Central billing workflow and reporting to all

Cloud Units and LoBs cost centers• Modular approach for IaaS Providers• Planned: Additional security checks in the

provisioning workflow

Page 8: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Customer

SAP on AWS: Data Protection Agreement & Cloud Contracts

• Establish the possibility to bring SAP Products and Services on AWS

• SAP negotiated with AWS an dedicated ESA and MDPA

• Solve Data Protection Officer and SAP Legal concerns

• Clarify sub-contractor or sub-processor status

• Integrate AWS Compliance & Certification Status in SAP offering

• Agree on operation models, support, …

Enterprise Customer Agreement

MasterDPA

EnterpriseSupportAgreement DPA / TOMs

for cloud offerings using

AWS

DPA / TOMs SAP use in

general

Customer Contract

AWSDPA

StandardDPA

Contract between

SAP and Amazon

SAP Cloud

Customer Contract

Page 9: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9Customer

SAP on AWS: Security Governance for AWS usage

SAP Global Security has created dedicated Security Standards and Checklists for IaaS Partners:• Checking IaaS Partner (e.g. AWS) against the SAP IaaS Cloud Security Architecture Framework

(based on CSA CCM and SAP Best Practice; Integrated in SAP Purchasing RFPs)• Review AWS Certification status and audit reports (e.g. SOC1/2, ISO27001, PCI/DSS, FISMA, ITAR, IRAP…) • Define a SAP Cloud Security Directive and an AWS Security Standard• Define a Network Integration Strategy and Guideline (AWS ßà SAP Corporate Network)• Assign dedicated Security Officers for IaaS Partners (e.g. AWS) for each SAP Cloud usage

Integrate IaaS (AWS) Deployments in SAP Security Monitoring & Security Incident Management: • Checking AWS Account configuration security using AWS Trusted Advisor.• Currently ongoing PoC: Usage of additional Security Monitoring Tools for

AWS Account, Security Group / ACL and Instance usage (e.g. AWS Inspector; Evident.io; Dome9) • Integration of AWS CloudTrail logs in the SAP SIEM and CyberSecurity Incident Handling

Page 10: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Customer

SAP on AWS: Example of an Hybrid Deployment

SAP production landscape runs in customer’s own datacenter

SAP development & quality assurance landscape runs on AWS

Use encrypted communication only:• Allow only e.g. HTTPS, SSH, SNC,

ODBC/SSL• Use VPN or Direct Connect

• Use AWS VPC featuresUse AWS Storage Encryption features

Page 11: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Customer

SAP on AWS: General Security Architecture

• Setup private/public subnets• Setup security groups / ACLs• Define IAM user & profiles

• Look down root account• Define users/profiles based on

use• Use MFA

• Integrate AWS CloudTrail in SIEM• Use AWS Trusted Advisor,

Inspector, CloudWatch or ext. Tools

Page 12: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Customer

SAP on AWS: Secure setup for SAP Support

• Deploy a new AWS instance only for SAProuterinto the public subnet of the VPC

• Separate Security group should be configured for this instance.(Limit to SAP’s SAPRouter IP Address and port 3299/tcp)

• Create a saprouttab file allowing access from SAP to your SAP systems on AWS

• For Internet connections use Secure Network Communication (SNC).

• Modify the existing e.g. SAP HANA security groups to trust the SAProuter security group

• (optional) Shutdown the SAPRouter instance when not in use.

Page 13: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Customer

SAP on AWS: High Availability and Disaster Recovery

• Use multiple Availability Zones• Use dedicated AWS Accounts

for Prod vs. Q/A vs. Dev Systems

Page 14: How SAP runs on AWS - Ein Erfahrungsbericht

Thank you Contact information:

Thorsten HerreChief IT Security ArchitectGlobal Security TeamSAP SE

[email protected]

Page 15: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Customer

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Page 16: How SAP runs on AWS - Ein Erfahrungsbericht

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Customer

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Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP SE oder ein SAP-Konzernunternehmen nicht gestattet.

SAP und andere in diesem Dokument erwähnte Produkte und Dienstleistungen von SAP sowie die dazugehörigen Logos sind Marken oder eingetragene Marken der SAP SE (oder von einem SAP-Konzernunternehmen) in Deutschland und verschiedenen anderen Ländern weltweit.Weitere Hinweise und Informationen zum Markenrecht finden Sie unter http://global.sap.com/corporate-de/legal/copyright/index.epx.

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Produkte können länderspezifische Unterschiede aufweisen.

Die vorliegenden Unterlagen werden von der SAP SE oder einem SAP-Konzernunternehmen bereitgestellt und dienen ausschließlich zu Informationszwecken. Die SAP SE oder ihre Konzernunternehmen übernehmen keinerlei Haftung oder Gewährleistung für Fehler oder Unvollständigkeiten in dieser Publikation.Die SAP SE oder ein SAP-Konzernunternehmen steht lediglich für Produkte und Dienstleistungen nach der Maßgabe ein, die in der Vereinbarung über die jeweiligen Produkte und Dienstleistungen ausdrücklich geregelt ist. Keine der hierin enthaltenen Informationen ist als zusätzliche Garantie zu interpretieren.

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