how to implement change management as per iso 14001 … · how to implement change management as...
TRANSCRIPT
![Page 1: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/1.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015
PMI, PMP, PMBOK and the PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc.
![Page 2: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/2.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
At the end of the class, please fill the training feedback form! (Yellow paper in your notebook)
Return the feedback form at the reception!
![Page 3: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/3.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Learning Outcomes
01/09/2016 3
• Introduction to
• ISO 14001 2015
• Environmental Management System
• Terms & Definitions
• Change Management
• Introduction
• Objectives / Advantages
• Principles
• Approaches
• Process
• Change Management Strategies
• Linkage with ISO 14001 2015
• Benefits & Success Factors
• Clarification / Discussion
![Page 4: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/4.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
ISO 14001 2015
• International Standard
• Applicable for any organization
• Auditable and certifiable standard
• To protect the environment and
prevent pollution
01/09/2016 4
![Page 5: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/5.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD01/09/2016 5
• System • Management System • Environmental Management
System• Environmental Processes –
Aspects - Impacts
![Page 6: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/6.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Change Management
01/09/2016 6
• Set of activities from planning till achieving the benefits related to the change
• Corporate Level, Branch Level, Process Level – Plan the Change
– Justify the change
– Facilitate the change
– Value addition
![Page 7: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/7.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Objectives / Benefits
01/09/2016 7
• To prevent a major gap, to continually improve the environmental Performance
• To align the organization in par with the industry, growing technology & compliance obligations
• As a result of a major environmental Complaint / violation/ Penalty / Failure
![Page 8: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/8.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Principles of EMS Change Management
Approach
• Framework
• Communicated
• Agreed mutually
• Supported
• Integral
01/09/2016 8
Process• Continuous• Dynamic• Value adding• Transparent• With a Long Vision• Structured • Teamwork• Logical• Measurable
![Page 9: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/9.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Different Approaches
01/09/2016 9
• Changes in Compliance Obligations (E.g. Permits)
• To achieve continual improvement (E.g. Conservation of Water / Electricity / Fuel / Paper)
![Page 10: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/10.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Different Approaches
01/09/2016 10
• Operational Changes (E.g. Emission levels / Technology / Lifecycle)
• System related Changes (E.g. From 14001 – 2004 to 2015)
![Page 11: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/11.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Different Approaches
01/09/2016 11
• Strategic Changes
– In-house Vs. Outsourcing
– Purchase a new plant
– Enter a new industry
– New Subscriptions
![Page 12: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/12.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Change Management Process
• No single approach
• Customize for better results
![Page 13: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/13.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD01/09/2016 13
![Page 14: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/14.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
PDCA
01/09/2016 14
![Page 15: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/15.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Change Management Strategies
• No single approach
• Customize or combine strategies
• Kenneth Benne, Robert Chin &
Fred Nichols:-– Empirical-Rational Strategy
– Normative-Re Educative Strategy
– Power-Coercive Strategy
– Environment-Adaptive Strategy
![Page 16: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/16.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Strategies of EMS Change Management
Empirical-Rational
• Employees are rational
• Communication
• Incentive
• “Carrot” approach
• Converts
01/09/2016 16
Normative – Re educative
• Go with the flow
• Informal organization / Communities
• Convince the communities
• Guide how to go along
![Page 17: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/17.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Strategies of EMS Change Management
Power-Coercive
• Interested to comply
• Enforcement
• “Stick” approach
• Drivers : Time, Serious
• Less or no option(s)
01/09/2016 17
Environment-Adaptive
• People are adaptive
• The would resist change if they don’t agree
• Better develop a new environment to adapt
• Driver : Ideal new environment
![Page 18: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/18.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Linkage with ISO 14001 2015
01/09/2016 18
• 4.0 – Context of the Organization
4.1 – Understanding the internal /external issues
4.2 – Understanding the needs and expectations of interested parties.
• 6.1 – Actions to address Risks & Opportunities
• 6.1.2 – Environmental Aspects shall consider the changes including planned or new developments, and new or modified activities, products and services
![Page 19: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/19.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Linkage with ISO 14001 2015
01/09/2016 19
• 8.1 – Operational Planning & Control:-
– The organization shall control planned changes
• 9.2.2 Internal Audit Program:-
– Organization shall consider “changes in organization”
• 9.3 b – Management review to consider Changes in
– Internal External issues, Stakeholder expectations, Environmental Aspects & Risks
• 10.2 C – NC & Corrective Action : Make changes to EMS
![Page 20: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/20.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Critical Success Factors
01/09/2016 20
• Leadership Commitment and Support• Buy-In (Employees) • Empowerment & Enforcement• No personal issues, only teamwork• Individual & Organization Knowledge
required• Communication, Coordination & Follow
up shall be effective• Being Dynamic & Value adding.
![Page 21: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/21.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Clarification… If any?
01/09/2016 21
![Page 22: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/22.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
Learning Outcomes
01/09/2016 22
• Introduction to
• ISO 14001 2015
• Environmental Management System
• Terms & Definitions
• Change Management
• Introduction
• Objectives / Advantages
• Principles
• Approaches
• Process
• Change Management Strategies
• Linkage with ISO 14001 2015
• Benefits & Success Factors
• Clarification / Discussion
![Page 23: HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001 … · HOW TO IMPLEMENT CHANGE MANAGEMENT As per ISO 14001-2015 PMI, PMP, PMBOK and the PMI Registered Education Provider logo](https://reader034.vdocuments.net/reader034/viewer/2022052319/5b9ed77d09d3f25b318c345e/html5/thumbnails/23.jpg)
© 2016 3FOLD Education Centre . All rights reserved . [email protected] . www.3foldtraining.com . 800 3FOLD
END OF THE SESSIONPlease return the feedback form at the reception!