how to kill a company troubleshooting strategy execution failures
TRANSCRIPT
How to Kill a Company: Troubleshoo7ng Strategy Execu7on
Failures
Webinar will start shortly
Antonio Nieto-‐Rodriguez Professor at Duke Corporate Educa7on
Strategy Leaders Forum
26-‐30 April, The Address Dubai Mall THREE global gurus * SIX hands-‐on workshops * THIRTY-‐TWO strategy leaders
Register today at www.strategyleadersforum.com
Presenting For the First Time
Rita McGrathGlobally Recognised Expert on Innovation and
Strategic Management
Back by Popular Demand
Jeroen De FlanderOne of the World’s Most Influential Thinkers on Strategy Execution
-‐ Tonight’s webinar will be recorded – an email will be sent tomorrow with a link to the audio and slides -‐ Ques7ons can be posed throughout using the ‘ques7ons’ box they will be answered at the end of the webinar -‐ Unanswered ques7ons will be answered later and posted to our website -‐ Please provide us with your feedback at the end by following the link
Housekeeping
Antonio Nieto-‐Rodriguez, Professor at Duke Corporate Educa7on Antonio is author of the acclaimed book on strategy execu7on, The Focused Organiza7on. He has been featured in several magazines, including The Economist, Singapore Management Ins7tute and Strategy Business Review. He is the founder of one of the largest LinkedIn groups for Strategy Execu7on, StrateXecu7on, which has more than 5,000 members worldwide.
Today’s Presenter
….RESEARCHED STRATEGIES OF 100 TOP CORPORATIONS…..
…… most of their strategies…. ….are very similar !!
Growth Expansion Market Share Sustainability Shareholder value …….
Blockbuster, the former king of video rentals, filed for Bankruptcy on Sep 2010
AYer being squeezed by Internet retailers and weighed down by too much
debt, Borders Group Inc. filed for Bankruptcy in Feb 2011 with plans to close about 30% of its 642 stores and
focus on e-‐books and non-‐book products.
Biggest Bankruptcy case ever. Enron was established in 1985, and soon became the 7th largest company of in terms of revenue. It bought electricity from
generators and sold it to customers for earning the humungous profits it did. In order to keep gecng credit, it kept away $500 million in debt, which was kept off the book, but once the amount exceeded
$638 million.
WorldCom Inc, once the largest US based Telecommunica7ons Company, went bankrupt aYer its revela7on of $4 billion expenses, wrongly. It had more than 20 million customers, and 80,000 employees. At the 7me of bankruptcy, it was considered as one of the largest and very famous companies in USA, with a
value of $100 billion
Lehman Brothers, the company with a value of $600 billion and one of the world’s largest financial corpora7ons, filed for bankruptcy in 2008. The news sent shock waves around the world, and within no 7me, the company shares dropped by a whopping 94 percent
which headlined the 2008 global financial crisis. It was sold for $1.
May 29, 2008 marked the end for the 85-‐year-‐old financial powerhouse Bear Stearns. Problems started appearing in July 2007, aYer two of the companies hedge funds imploded. AYer months of heavy write-‐downs, things came to a head in March when rumors began to
swirl about Bear Stearns financial health. In late May the fiYh-‐largest investment
bank in the U.S. was no more
TOP 7 REASONS FOR FAILURE
① Market needs change faster than the organization
② Competition comes with a better strategy
③ Cost base increase faster than the growth
④ Too much focus on the short-term
⑤ Wrong investment decisions
⑥ Poor leadership
⑦ Unethical behaviour
External Environment
Internal Organization
People Individuals
A robust Strategy Execution Framework should cover all these elements
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THE EXECUTION DILEMMA
To successfully implement your organiza7ons strategy you need to
Run your Business while
Changing it at the same 7me
THE EXECUTION DILEMMA
Business Operations Running-the-business
q Core and support processes q Generates most of the revenues q It is about surviving - keeps the company alive
q Objectives are short-term q Benefits are rather predictable q Commercial, financial and performance targets
q Efficient, productive and fast – traditional “silo” q Standardization, automation, outsourcing q Technical Experts
Strategic Initiatives Changing-the-business
q It is the future of the organization q Strategic Initiatives and projects q It is about changing/transforming the business
q Objectives are medium and long-term q Benefits less tangible&quantifiable – uncertainty q Targets are strategic and closer to the vision
q Flexible, agile, and multi experts – transversal q Processes are unique, non-repetitive, evolving q Generalist
Strategy Formula7on Vision and Envisioned Goal
Priori7za7on and Organiza7onal Alignment
Long Term Objec7ves Transforma7on, Strategic
Strategic Planning Strategy into Objec7ves
Short Term Objec7ves Commercial, Financial, Performance
Run the Business Exploi7ng current capabili7es and exis7ng assets
Departmental Targets Individual Goals
Short Term Value Long Term Value
Change the Business Exploring future capabili7es and new assets
Project Goals
STRATEGY EXECUTION FRAMEWORK Top
Managem
ent M
iddle M
anagement
Staff
1
2
5
3
4
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Com
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icat
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/ R
epor
ting
/ Fee
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6
Strategy Formula7on Vision and Envisioned Goal
Priori7za7on and Organiza7onal Alignment
Long Term Objec7ves Transforma7on, Strategic
Strategic Planning Strategy into Objec7ves
Short Term Objec7ves Commercial, Financial, Performance
Run the Business Exploi7ng current capabili7es and exis7ng assets
Departmental Targets Individual Goals
Short Term Value Long Term Value
Change the Business Exploring future capabili7es and new assets
Project Goals
STRATEGY EXECUTION FRAMEWORK Top
Managem
ent M
iddle M
anagement
Staff
1
2
5
3
4
ç
Com
mun
icat
ion
/ R
epor
ting
/ Fee
dbac
k / D
ecis
ion
Mak
ing
è
6
Balanced Scored Card
Strategic Ini7a7ve Mgmt
Strategy Leaders Forum
26-‐30 April, The Address Dubai Mall THREE global gurus * SIX hands-‐on workshops * THIRTY-‐TWO strategy leaders
Register today at www.strategyleadersforum.com
Presenting For the First Time
Rita McGrathGlobally Recognised Expert on Innovation and
Strategic Management
Back by Popular Demand
Jeroen De FlanderOne of the World’s Most Influential Thinkers on Strategy Execution