WHAT IS THECUSTOMER RESPONSE SUMMIT?

Simply put…The Customer Response Summit is an event put on by Execs in the Know, where you can connect with like-minded peers who are obsessed with servicing the customer.

WHO IS...

Execs in the Know has been building a community of dedicated service executives since before1999 and has established a worldwide community of over 40,000 Customer Experience professionals.

In fact, they have been building “community” before social communities existed. They work rigorously to maintain an active dialogue and knowledge base of the top service talent this industry has to offer.

Chad McDanielFounder

Execs in the Know

Susan McDanielCo-Founder and Partner

Execs in the Know

Let’s talk about the Customer Response Summit Toronto 2014…

WHEN IS IT BEING HELD?

WHOATTENDS?

AND SOMETIMES EVENCELEBRITIES COME…

SO WHAT ARE THEY TALKING ABOUT?

WHERE IS ITBEING HELD?

Other cool things to do in the area…OTHER COOLTHINGS TO DO…

WHAT TOPACK???

• Business casual and casual clothes

• Comfortable shoes• A Camera• iPad for note taking!

Don’t forget your business cards!

BE SURE TOBOOK YOUR

HOTEL EARLY!

Source: http://www.torontoregency.hyatt.com/

…and click this link for group discounts

STUFF TO KNOWBEFORE YOU GO!

REGISTERFOR THESPORTCHEKTOUR

CLICK HERE:http://bit.ly/1fK6aKk

REGISTERFOR THE ICMIPRE-CONFERENCETRAINING

FOUNDATIONSFOR THE FUTURE

CUSTOMER EXPERIENCEEXPERIENCE CENTER

CLICK HERE:http://bit.ly/1fK6aKk

DOWNLOAD THECUSTOMER INSIGHTSSURVEY AND READON THE PLANE!

CLICK HERE:http://bit.ly/1fk8Ui7

ONCE YOU ARRIVEFIND THE REGISTRATION TABLE

BE SURE TO

WELCOMEATTEND THE

RECEPTION

THENETWORKINGCAN BEPRICELESS.

IF YOU’RE A NIGHT OWL,FIND OUT WHERE THEAFTER PARTY IS…

BUT DON’T MISS THE OPENING KEYNOTE…IT’S ONE OF THE BEST PARTS!

WHILE ATTENDING CRSBE SURE TO…

Source: blog.simplek12.com

TWEET USING HASHTAG #CRSUMMIT

TAKE A LOTOF NOTES.

ASK THE PANELA QUESTION…

…THEY LOVE QUESTIONS!!!

While at your table, talk about a

challenge you’ve been experiencing and see if anyone

else can offer some insights

Who knows, you could end up talking to this guy… (Yup! That’s the guy that helped launch Mayday on the Kindle)

Tom WeilandSVP, Customer Care

Amazon.com

OTHER WAYSTO NETWORK…

SIT WITH SOMEONE YOUDON’T KNOW AT LUNCH

JOIN ACUSTOMERMEET UP!

PARTICIPATE INSPEED DATING

INTRODUCE YOURSELF TO OURGREAT BUSINESS PARTNERS

ATTEND THE SOCIALEVENING FINALE

THERE MAY EVEN BE DANCING SO WEAR YOUR DANCING

SHOES!

IS OVER…AFTER THE CONFERENCE

ON YOUR WAYAND YOU’RE

HOME…

theroadismine.blogspot.com

CONNECTWITH YOURNEW FRIENDSON LINKEDIN

BE SURE TO

AND VISITEXECS IN THE KNOW

ON SOCIAL

YOU MAY EVEN SEEYOUR PICTUREON OUR PAGE!

INTERESTED INATTENDING THE

REGISTER HERE: http://bit.ly/1iDpoGh

CUSTOMER RESPONSE SUMMIT?