how to make wordpress bulletproof for clients

8/6/2019 How to make WordPress bulletproof for clients

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idiot

bulletprooffor clients

How to make WordPress

DavidWang@WordCon2011


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@blogjunkie

Followme!

Hi! Im DavidBuzzmediaOnlineMarke5ng

Marke5ngformicrobusiness

WordPressconsul5ng,theme

development,educa5on

BuiltlotsofWordPresssites.


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Has this everhappened to you?


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How do I add a new page

to my website?

LogintotheDashboard,then

clickPagesAddNew:)

Err.. how do I login to the

Dashboard again?

#facepalm

Comic Sans!


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My page layout looks really

weird, whats going on?

LooksliketheVisualEditoraddedlotsofunnecessarydivs

andbrs.TryusingtheHTMLeditorinthefuture.

But I thought you said

WordPress would be easy..?

#facepalm


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Clients are IDIOTS!

Ive got

big boobs


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The Tree Swing


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Its the Clients fault


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Or is it the designers fault?


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But WordPress isso user-friendly,

how can they not

understand?a.k.a.WhyProblemsHappen


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WordPress is a whole

new languagesidebar header post page

plugin theme

widgetWTF..?

categories

featuredimage tags

html


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What can we do?


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Dont use WordPress

-pagewebsitesdontneedaCMS

Reduceriskofhacks

Sta5cHTML+contenteditor

Themeforest-themeforest.net

SurrealCMS-surrealcms.com

Unifyeditor-unify.uni5nterac5ve.com


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Website as a service

subscription plans 1BmesetupfeeforiniBalsitedesignand

deployment

MonthlysubscripBonforhosBng,email,supportandwebsiteupdates

MustprovidewebsiteupdatesinaBmelymanner

Moreclients=moresupport+updates Notallclientswanttopaymonthly


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BurtonSitesofferswebsiteasaserviceplans

(burtonsites.com/pricing)usingtheHeadway

ThemeFramework(getheadway.com[aff])


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Simplify

CustomizeWordPressDashboard

Reduceuserpermissions

RemoveWordPressmenus

HideupdatenoBficaBons

SimplifytheWritescreenUnintendedconsequenceCanttellclientto

Googleitsosupports8llfallsbacktoyou


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WP-Simplify plugin

ThisisntWordPressanymore


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Idiot Bulletproof

EducateclientaboutWordPress&

setexpecta5ons

Pre-emptpoten5alproblems

Properdocumenta5on

Provideinline/contextualhintsProvideshortcutsformorecomplexfunc5ons


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Educate &

set expectations

Makesureyourclientisonthesamepageasyou


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Running a website is

like driving a car

Makesureyourclientknowshowtooperateit


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You are more than a

HTML monkeyYouareNOT YouARE

ThehosBngsupportguy

Thecreateemail

accountsguy

Theguywhowillupdateyourwebsiteforfree

Thedrivinginstructor

Aprofessional

Theteacher/coach

Theguywhowillchargemoneytosolve

yourproblems


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Your time costs money

Whoperformscontentupdates?

Clienthandlesbasicupdates,youhandlemorecomplexones.

Howmuchdoescontentupdatesand/orsupportcost? RM100/houror

12updatesandsupportincidentsinayearforRM2,400

Ifyouchargehourly,howmuchcanyouaccomplishin1hour?

1hour:UploadandopBmizephotosandtextfor1pageorpost

1hour:TroubleshootpluginincompaBbility


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Pre-empt problemsAn5cipatestumblingblocksand

niptheminthebud


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Feature Overwhelm

HideunnecessarywidgetsfromtheAdminscreens.ClickScreenOpBonsuncheckwidgets


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Auto-updates not

workingRecommendWordPressfriendlyhosBngopportunitytoearnaffiliaterevenue

Bluehost,DreamHost,MediaTemple(WPrecommended)

Hostgator,Site,JustHost,FatCow

WPWebHost,Exabytes

SaveFTPinfoinwp-config.php

define('FTP_HOST', 'ftp.yoursite.com');define('FTP_USER', 'Your_FTP_Username');define('FTP_PASS', 'Your_FTP_password');define('FTP_SSL', false); // set to true if you use SSL


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Visual Editor

HeadachesContentgetslostintheVisualEditor(especiallyvideoembedcode).

CansomeBmesaddextradivsandbrstoapageorpost-messesuppagelayout.

SomeBmesaddsextralinebreaksincertainbrowsers.

Nosupportfortables.UploadingandinserBngmulBpleimagesisaPITA.


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Using Windows Live

Writer with WordPressEnableXML-RPCinAdminSe^ngsWri5ng

Download:explore.live.com/windows-live-writer

Troubleshoot:codex.wordpress.org/Windows_Live_Writer_Help
http://codex.wordpress.org/Windows_Live_Writer_Helphttp://codex.wordpress.org/Windows_Live_Writer_Helphttp://explore.live.com/windows-live-writerhttp://explore.live.com/windows-live-writer


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DocumentationDocumentspecialfeaturesand

customiza5onsoftheclientssite


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Itsworthitforcorporateclients

Write your own manual


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Keepittotheimportantfeaturesofyourtheme

Simple website manual

SetthePage

visibilitytoPrivate


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Screencast manual

10minutevideoreplaces10,000words

HostthevideoonYouTubeasanunlistedvideo

Clientslovetheeffort

Screencastsoware:

CamtasiaStudio(Windows)$299

ScreenFlow(Mac)$99

Jing(Windows&Mac)freemium,limitedto5mins


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Add a Dashboard

Widget for the manual/* Create the function to output the contents of our Dashboard Widget */

functionmy_customization_widget_function() {?>


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Costsmoney,mostclientswontbothertoread

interconnect/it User Guide


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uyalicenseforyourclient,from$1

WordPress 101 Tutorial Videos


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Expensive!$24permonth

Video User Manual Plugin


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Helpful hints

Provideeasilyaccessibleinstruc5ons


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Plugin:

Peters Post NotesAddnotesontheeditpostandeditpagescreenssidebars.

UsefulforleavingspecificinstrucBonsforapageorpost.AlsoprovidesaDashboardWidgetforgeneralnotes.

Download:wordpress.org/extend/plugins/peters-post-notes/
http://wordpress.org/extend/plugins/peters-post-notes/http://wordpress.org/extend/plugins/peters-post-notes/http://wordpress.org/extend/plugins/peters-post-notes/


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Editscreen

Addanotewhen

publishingoredi5nga

page/post

Specificnotesfor

eachpage.Notescan

beedited.


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Plugin:

SH Contextual HelpModifiesthedefaultWordPresscontextualhelpformostscreensintheAdmin.

AlsoaddsaDashboardWidgetandaHelppage.

Eachfeaturecanbeenabledordisabledindividually.

Contextualhelpcontentcanincludetext,imagesandvideos.

WordPress.tvhasmanyusefultutorialvideos.

UseunlistedYouTubevideosforclientclientvideos.

Download:

wordpress.org/extend/plugins/sh-contextual-help/
http://wordpress.org/extend/plugins/sh-contextual-help/http://wordpress.org/extend/plugins/sh-contextual-help/http://wordpress.org/extend/plugins/sh-contextual-help/


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Addcontextualhelp

contentforalmostall

screensintheAdmin

Addanewmenuitem

foraCustomHelppage


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Helpcontentcaninclude

text,imagesorvideo


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HTML content in

widgetsRichTextWidget

wordpress.org/extend/plugins/rich-text-widget/

ImageWidgetwordpress.org/extend/plugins/image-widget/
http://wordpress.org/extend/plugins/image-widget/http://wordpress.org/extend/plugins/image-widget/http://wordpress.org/extend/plugins/rich-text-widget/http://wordpress.org/extend/plugins/rich-text-widget/


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Custom shortcodes

[linebreak]becomes

// [linebreak] shortcode

functionmy_sc_linebreak( $atts, $content=null ) {return'';}add_shortcode( 'linebreak', 'my_sc_linebreak' );

Learn:codex.wordpress.org/Shortcode_API

Shortcut-PostSnippetsplugin:

wordpress.org/extend/plugins/post-snippets/
http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://wordpress.org/extend/plugins/post-snippets/http://codex.wordpress.org/Shortcode_APIhttp://codex.wordpress.org/Shortcode_API


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WooThemes shortcodes

ThemesfromWooThemesincludeshortcodesforbuons,

boxes,socialbuons,columns,typographystylesand

more.E.g.

[buonlink="#"]ClickMe![/buon]becomesClick Me!

LearnfromWooThemes:

DownloadafreeWooTheme

Lookinside/funcBons/admin-shortcodes.php

CopyandpasteintoyourownthemesfuncBons.php


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Conclusion


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Clients are IDIOTS!


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Clients are idiots, but...

Bullet-proofingstrategyhelpsyou

StandoutamongotherWordPressdevelopers.

eerclientmanagement

Keepyourclientshappy

Happyclients=morebusiness


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Thank [email protected]/@blogjunkie

blogjunkie.net/2011/05/bulletproof-wordpress-for-clients
http://blogjunkie.net/2011/05/bulletproof-wordpress-for-clientshttp://blogjunkie.net/2011/05/bulletproof-wordpress-for-clients