how to recruit, train and motivate employees€¦ · •lure good employees from your competitors...
TRANSCRIPT
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How to Recruit, Train
and Motivate Employees
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Before you employ somebody new you need to plan
Have a clear idea of what the person will do
•Develop a Job description with their
responsibilities etc.
•What qualifications and experience will the person need?
•People skills will they need to have?
Planning
Budgeting
Managing
Communication
Monitoring
Reporting
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Where do you find people?
•Your employees
•Your network
•Websites and social media
•Lure good employees from your competitors
•Local government agencies
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The Interview
Ask
• Why do they want this job?
• What are their goals and dreams?
• What do they think they could to contribute to your business?
• How they will deal with a situation and how they have dealt with this in the
past?
• What have been their most significant accomplishments in their previous jobs
Know which skills
are critical for the
job
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The Interview
Ask yourself
• Does the person have the right personality traits to do the job?
• Will they get along with other employees in your company
• How do they communicate verbally and in writing
• Can they solve problems
• Do they have positive energy
Know which skills
are critical for the
job
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Don’t ignore your instinct. If it doesn’t
feel right don’t employ them
Don’t make emotional decisions get a 2nd or
even 3rd person to interview the candidate
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Ask yourself these questions about the person your
employing
1. Do they have the right attitude
2. Do they have similar values and principles
3. Will they fit in with the company culture
4. Do they have the right business skills and people
skills
5. Are they teachable and prepared to learn
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What do employees want?
• To work in a friendly, caring environment
• To have a secure job
• To be paid a fair wage
• Recognition for good work
• Fair management
• To participate in decisions that affect them
• To make a meaningful contribution
• Clear expectations
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The Legal Details
• Reasonable non-compete agreement
• May need a nondisclosure agreement
• Every employee needs a contract of employment include:
– Compensation
– Job description
– Benefits
– Stock options
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Employing Contractors
Employing contractors:
1. Be aware! The government is cracking down on small
business owners that set up “contractors” who should
really be employees on the payroll
2. You are deemed to be the Employer if you control hours
of work, equipment, tools & office space and list of clients
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Now That You’ve Hired Someone
• Develop a simple orientation program that introduces the new
employee to your company. Tell them about:
– Your business vision
– Your company values and principles
– Company rules and policies
Introduce them to co-workers, key customers and suppliers
– Assign them a mentor/coach
– Encourage them to ask questions
– Invest the time to train them
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Train Your Employees Regularly
• Make training an important part of your
business culture
• Train your employees regularly
• Train employees to run relevant business
systems
• Training helps keep employees motivated and
improves their performance
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Motivating Your Employees
• Ask your employees what motivates them
• Schedule regular performance appraisals
– Monitor performance over the last 90 days
– Develop performance goals for the next 90 days
• Listen to your employees
• Develop a caring attitude
• Be likeable
• Have fun
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Build a Great Team
• As your business grows develop a great team of motivated people. Your job
is to lead these people
• Be friendly with your employees but don’t try to be their friends. There is a big
difference
• Look for people that bring a skill or talent that will strengthen your team and
grow the business
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The Power of Praise
• Find something to praise in every employee
• Use praise spontaneously and frequently
• Praise efforts, not just achievements
• Praise initiative
• Praise individually and publicly
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Summary
• Plan
• Interview properly
• Don’t ignore your gut
• Understand employee needs
• Don’t ignore the legal details
• Train your employees
• Praise often
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Thank You