how to use reinforcement to increase your training impact
TRANSCRIPT
Ing. Anthonie Wurth MBA – Founder, Mindmarker
How to Use Reinforcement to Increase Your Training Impact
Reinforcement Lessons I Learned from Olympic Training
How to Create an Effective
Training Reinforcement Program
The 7 Principles of Reinforcement
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1. Close the 5 Reinforcement Gaps
2. Master the 3 Phases for Results
Awareness Knowledge and Skills
Behavior Change
2. Master the 3 Phases for Results
3. Provide a Perfect Push and Pull
3. Provide a Perfect Push and Pull
4. Create Friction and Direction
Ask yourself: “How much guidance?”
5. Follow the Reinforcement Flow
6. Create Measurable Behavior Change
7. Place the Participant Central
Anthonie Wurth – Founder, Mindmarker
Training ReinforcementSuccess Stories
Case study Leadership
Overview:Largest hospitality organization in the world (4000 hotels)
2 day Revenue Management leadership course
7 month reinforcement program
Awareness (30%), knowledge (25%), application (45%)
Training and Reinforcement Results:35% increase in knowledge
82% more confident about objective and skills needed
85% made better revenue management decisions
79% adjusted their strategy
14% changed approach completely
Case study Sales
Overview:Healthcare consultancy
2-day sales course on opportunity management
4 month reinforcement program for 100 sales
Awareness (30%), knowledge (25%), application (45%)
Training and Reinforcement Results:84% knowledge level on methodology
97% was using the methodology after 5 weeks
90% reported a benefit in their sales cycle
59% reported being mostly accurate and 32% very accurate
4% reported OM not impacting their success