how to use votalk purpose - communication between staff members, instant messaging, internal chat,...
TRANSCRIPT
![Page 1: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/1.jpg)
How to use VOTalk
PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery.
PREREQUISITES - A front Desk operator will use Front Desk layout;A Practitioner will use Practitioner or Practitioner rapid layout.
![Page 2: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/2.jpg)
1. Push client to Client Director
2. Open Communication tab3. Click on Activate VOTalk
![Page 3: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/3.jpg)
VOTalk view will pop-up
Client’s name inserted into message(You do not have to have a client name)
To send the same message to all personnel of a type e.g all CAs or all Practitioners, Click on None and select the Personnel Type you require
![Page 4: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/4.jpg)
VOTalk view will pop-up
Client’s name inserted into message
Click on … and start typing last name of person you intend to contact OR select from the drop down list. Refer next slide.
When None is visible
![Page 5: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/5.jpg)
Type the first letter of the surname on your keyboard to bring list of personnel into drop down window
Select message recipient by clicking the box
![Page 6: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/6.jpg)
Type your message in the note area
Send message by clicking on send icon Or you can select from saved simple messages
![Page 7: How to use VOTalk PURPOSE - communication between staff members, instant messaging, internal chat, alerts and emergency information delivery. PREREQUISITES](https://reader036.vdocuments.net/reader036/viewer/2022062309/56649de55503460f94add0e6/html5/thumbnails/7.jpg)
If the recipient is logged on, an alert message appears on recipient’s screen for 5 sec
When the recipient logs on, the VOTalk window pops-up on recipient’s screen and stays until the message is checked as read