how we re-imagined and simplified confluence bit by bit
TRANSCRIPT
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SAM TARDIF TEAM LEAD ATLASSIAN @SAMTARDIF
How we re-imagined and simplified Confluence bit by bit
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Big cool statistic
2,569
Add-Ons in Marketplace
fear
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Big cool statistic
2,569
Add-Ons in Marketplace
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Big cool statistic
2,569
Add-Ons in Marketplace
#courage
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Big cool statistic
2,569
Add-Ons in Marketplace
framework
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Big cool statistic
2,569
Add-Ons in Marketplace
fear
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Mia Framework Shiny
Outline
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Resume
Consume
CreatePages, blogs, questions, Mia likes to create some content.
Mia spends a lot of her time consuming content.
Mia often needs to get back to things she has seen or worked on.
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Resume
ConsumeMia spends a lot of her time consuming content.
Mia often needs to get back to things she has seen or worked on.
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Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
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Just too complicated for the work style we do. I like what it does, if it was just simplified it would be great.A N O N Y M O U S N P S F E E D B A C K
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Big cool statistic
2,569
Add-Ons in Marketplace
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Most users live in
space
1
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Mia
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Remove features Dashboard Space navigation
Three big rocks
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Big cool statistic
2,569
Add-Ons in Marketplace
remove features
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Removing something that a team depends on
FEAR
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Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
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Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
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!
!
very littleof the time
someof the time
mostof the time
allof the time
fewof the people
someof the people
mostof the people
allof the people
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Status updates
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User menu
Create a status
List your statuses
Lots of prime realestate in the user menu.
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A simple dialog box for creating a text status.
User menu
Create a status
List your statuses
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Another tab in the users profile.
User menu
Create a status
List your statuses
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!
!
very littleof the time
someof the time
mostof the time
allof the time
fewof the people
someof the people
mostof the people
allof the people
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No brainer, right?
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Change management
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Theres still someone using a low use feature
Vendors needlove, too
Technical debt can be a bit
overwhelming
So, we learnt some things
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Big cool statistic
2,569
Add-Ons in Marketplace
new dashboard
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We dont know much about current
dashboard usage
FEAR
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Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
-
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
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Big cool statistic
2,569
Add-Ons in Marketplace
experiments
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My Space
Space Directory
A dashboard that remembers the space you were in last, and shows you a summary of that space.
My Stuff
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A dashboard that acts as a landing board for navigating into a space, just like the space directory.
My Space
Space Directory
My Stuff
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A dashboard that was more content-focused, surfacing recent pages, favourite pages, and tasks along with spaces.
My Space
Space Directory
My Stuff
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Spending too little time to polish your
experiments can be costly
You need to change a lot for people to notice
Opt-out rates are a great measure of
preference
So, we learnt some things
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Big cool statistic
2,569
Add-Ons in Marketplace
space navigation
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Will our fundamental change to the product
help users GSD?
FEAR
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Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
-
Resume
Consume
I saw this the other day and I want to find it again
Im interested in whats happeningId like to browse my teams work
Alana shared this with me last weekI refer to this all the timeId like to continue working on something that I started yesterday
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Get Mia back to her space
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Make her space clearer
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Separate navigating and consuming
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Big cool statistic
2,569
Add-Ons in Marketplace
Be bold, but be right.M AT T H E W L AW R E N C E , AT L A S S I A N
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Big cool statistic
2,569
Add-Ons in Marketplace
simplicity, quantified
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Big cool statistic
2,569
Add-Ons in Marketplace
IRL NPS
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Big cool statistic
2,569
Add-Ons in Marketplace
NavDex
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Big cool statistic
2,569
Add-Ons in Marketplace
experiments, again
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sidebar #1 sidebar #2
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Opt-in
OFF ON
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beta testers50k
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Quantitative qual
OFF ON
Thanks for trying out our new navigation.What did you think?
Leave Feedback
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pieces of feedback2.5k
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Questions Calendars Custom
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Questions Calendars Custom
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Questions Calendars Custom
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Staged rollout
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Qualitative feedback from
A/B testing is gold
Opt-in tests get you more than just
early adopters
Dont expect a definitive
measurement of simplicity
So, we learnt some things
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Big cool statistic
2,569
Add-Ons in Marketplace
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Takeaways
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1. Be fearful, its healthy
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2. Know who youre simplifying for
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3. Simplicity is a constant battle
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Thank you!
SAM TARDIF TEAM LEAD ATLASSIAN @SAMTARDIF
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Creditshttps://unsplash.com/search/photos/roller%20coaster?photo=FOsina4f7qMhttp://s2.quickmeme.com/img/4d/4de0d2dc9c23c1a41dd87d81fb05fc307d318ab923ca05e94518c62b51b51d61.jpghttp://jasoncrawford.org/2012/04/how-to-cope-with-the-gmail-redesign/https://i1.wp.com/fusion.net/wp-content/uploads/2016/09/gettyimages-599936478.jpg?resize=1600%2C900&quality=80&strip=allhttps://hd.unsplash.com/photo-1453806839674-d1a9087ca1edhttp://www.clipartbay.com/cliparts/cute-cartoon-unicorn-clip-art-wzce9ve.pnghttp://cliparts.co/cliparts/pio/5xG/pio5xG7ET.pnghttps://hd.unsplash.com/photo-1465788786008-f75a725b34e9https://hd.unsplash.com/photo-1456824399588-844440089f4bhttps://hd.unsplash.com/photo-1444228250525-3d441b642d12https://blog.intercom.com/before-you-plan-your-product-roadmap/https://hd.unsplash.com/photo-1462212210333-335063b676bchttps://hd.unsplash.com/reserve/Af0sF2OS5S5gatqrKzVP_Silhoutte.jpghttp://vignette2.wikia.nocookie.net/lossimpson/images/5/55/Desconocido.png/revision/latest?cb=20150614004847&path-prefix=eshttps://hd.unsplash.com/photo-1458040937381-49c067dfd49ahttps://hd.unsplash.com/photo-1434056886845-dac89ffe9b56https://hd.unsplash.com/photo-1459478309853-2c33a60058e7https://hd.unsplash.com/photo-1468933957718-41745382af9chttps://hd.unsplash.com/photo-1470848051974-964b789cb6fahttps://hd.unsplash.com/photo-1446329360995-b4642a139973https://images.unsplash.com/reserve/wi9yf7kTQxCNeY72cCY6_Images%20of%20Jenny%20Lace%20Plasticity%20Publish%20(4%20of%2025).jpg?ixlib=rb-0.3.5&q=80&fm=jpg&crop=entropy&cs=tinysrgb&s=60b4f7d8343a24d40067b0bfd998514ehttps://hd.unsplash.com/photo-1416339306562-f3d12fefd36fhttps://hd.unsplash.com/photo-1469313785555-277fa0c1dc9ehttps://hd.unsplash.com/photo-1461950209984-1ce1f03a1be9https://hd.unsplash.com/photo-1464716821973-e1031cfa43dchttps://hd.unsplash.com/photo-1468070454955-c5b6932bd08d
https://unsplash.com/search/photos/roller%20coaster?photo=FOsina4f7qMhttp://s2.quickmeme.com/img/4d/4de0d2dc9c23c1a41dd87d81fb05fc307d318ab923ca05e94518c62b51b51d61.jpghttp://jasoncrawford.org/2012/04/how-to-cope-with-the-gmail-redesign/https://i1.wp.com/fusion.net/wp-content/uploads/2016/09/gettyimages-599936478.jpg?resize=1600%2C900&quality=80&strip=allhttps://hd.unsplash.com/photo-1453806839674-d1a9087ca1edhttp://www.clipartbay.com/cliparts/cute-cartoon-unicorn-clip-art-wzce9ve.pnghttp://cliparts.co/cliparts/pio/5xG/pio5xG7ET.pnghttps://hd.unsplash.com/photo-1465788786008-f75a725b34e9https://hd.unsplash.com/photo-1456824399588-844440089f4bhttps://hd.unsplash.com/photo-1444228250525-3d441b642d12https://blog.intercom.com/before-you-plan-your-product-roadmap/https://hd.unsplash.com/photo-1462212210333-335063b676bchttps://hd.unsplash.com/reserve/Af0sF2OS5S5gatqrKzVP_Silhoutte.jpghttp://vignette2.wikia.nocookie.net/lossimpson/images/5/55/Desconocido.png/revision/latest?cb=20150614004847&path-prefix=eshttps://hd.unsplash.com/photo-1458040937381-49c067dfd49ahttps://hd.unsplash.com/photo-1434056886845-dac89ffe9b56https://hd.unsplash.com/photo-1459478309853-2c33a60058e7https://hd.unsplash.com/photo-1468933957718-41745382af9chttps://hd.unsplash.com/photo-1470848051974-964b789cb6fahttps://hd.unsplash.com/photo-1446329360995-b4642a139973https://images.unsplash.com/reserve/wi9yf7kTQxCNeY72cCY6_Images%20of%20Jenny%20Lace%20Plasticity%20Publish%20(4%20of%2025).jpg?ixlib=rb-0.3.5&q=80&fm=jpg&crop=entropy&cs=tinysrgb&s=60b4f7d8343a24d40067b0bfd998514ehttps://hd.unsplash.com/photo-1416339306562-f3d12fefd36fhttps://hd.unsplash.com/photo-1469313785555-277fa0c1dc9ehttps://hd.unsplash.com/photo-1461950209984-1ce1f03a1be9https://hd.unsplash.com/photo-1468070454955-c5b6932bd08d