How Your Business Can Benefit From 0845 Numbers

0845 Numbers are the most popular non geographic telephone number in the United Kingdom. They

allow any business, no matter how big or small, to project a professional image using one easy to

remember phone number. To help you understand why your business might want to make the

switch to an 0845 number, here are their major benefits.

They Are Non Geographic Specific

If you are a business with multiple locations then using 0845 numbers is something that you will

want to consider. Unlike with a standard land line number, 0845 numbers do not display any

geographic information to the person making the call. This is useful when you are running a national

operation but want to centralize your phone operations. It also allows you to use the same phone

number across your entire company. Conversely if you are a local operation but you want to give

your business a national feel then an 0845 number will help you to achieve exactly this.

Great For Marketing and Branding Purposes

Having a single phone number is also useful for advertising and branding purposes. 0845 numbers

allow you to use one, easy to remember phone rather than multiple local phone numbers in

advertisements or company marketing material. By using a memorable sequence of numbers you

will make it much easier for customers to recall your phone number.

Seamless Caller Experience

Using a single phone number will make the calling experience more seamless both for you as a

company and the caller. When the caller dials the 0845 number they can be routed through to the

appropriate department using an automated switching board. Many companies who have chosen to

outsource departments to overseas locations like being able to move the call overseas while

retaining the same experience for the caller.

Very Cost Effective and Flexible

0845 numbers are also highly flexible and cost effective. They can be pointed towards either a land

line or a mobile phone number. If the 0845 number is pointed towards a land line then any call will

be free for the owner of that number. When you invest in one of these numbers you will not need

any additional hardware as it is completely online. This also means that you will require no

additional support staff to maintain your 0845 number.

Allow For Call Recording

Many businesses require the ability to record their conversations. From financial institutions to

bookmakers having a voice record protects the business and allows them to meet their regulatory

requirements. Call recording is also useful for training purposes and is often used in customer

service departments. Using call record software in conjunction with an 0845 number allows you to

achieve these goals. You can also select which telephone conversations you wish to record and

which do not require it.

Provide Important Statistical Data

Having quality data is very important if you wish to improve your businesses operations. Most

providers of 0845 numbers package them with advanced call statistics tools. These allow you to

track data such as the length of the call, where they originate from, how many calls were not picked

up and other useful metrics. This data can then be entered a database where it is easy to interpret.

By looking at this data you can learn how your telephone operations can be improved, for example

decreasing the amount of time that people are left on hold. You can also use it to gain demographic

information about your customers.

As you can see the benefits of using an 0845 number or 0800 numbers are significant. Whether you

are a small growing start up or national wide operation adding one of these numbers can improve

your customer satisfaction and your business operations.