hpmp brochure
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Hpmp BrochureHpmp BrochureTRANSCRIPT
REDUCE DOWNTIME AND EXTEND MACHINE LIFE
HITACHI PREVENTATIVE MAINTENANCE PROGRAM
COMMITTED TO YOUR BUSINESSThe Hitachi Preventative Maintenance Program (HPMP) is designed to help you cut costs while making the most of your equipment, through a comprehensive preventative maintenance service.
Hitachi Construction Machinery (Australia) Pty Ltd (HCA) is not only committed to supplying quality machinery—we strive to ensure our machinery performs to the highest possible standards, maximising your productivity and return on investment.
The HCA service team is firmly focused on achieving the highest level of reliability on your work site. Our service technicians regularly participate in industry accredited training to ensure they are well informed and skilled in the latest techniques. Equipped with the latest diagnostic tooling, our people are genuine experts when it comes to Hitachi, Bell and John Deere construction machinery.
Our professionally trained service technicians put our customers first, making ourselves available to offer detailed advice and machine support when you need us most. We quickly diagnose problems and promptly complete all repairs and servicing to factory standards to ensure reduced downtime and increased productivity.
Our service and workmanship is second to none; this is our commitment to you as a valued customer of the Hitachi Preventative Maintenance Program.
For the full range of products covered by the Hitachi Preventative Maintenance Program, contact product support at your local Hitachi branch.
PRODUCT CATEGORIES COVERED BY HPMP
HPMP IS CONVENIENT AND WILL:
Reduce downtime Ensure compliance with safety standards Extend machine life Maintain peak machine performance Improve machine resale value
BRAND PRODUCT
Hitachi Wheel loader
Hitachi Excavator 7–90 tonnes
John Deere Backhoe
John Deere Dozer
John Deere Grader
John Deere Wheel loader
Bell Articulated dump truck
HITACHI PREVENTATIVE MAINTENANCE PROGRAM
All Standard PM Services (including manufacturer’s approved lubricants, labour and genuine parts) for 4 years / 8000 hours
All services will be performed in a twelve hour period Monday to Saturday
Fixed price for term of the agreement
Advanced service planning call by HCA
Preferential booking of HCA labour
Discounted rates for all retail repairs over and above the scheduled PM Services
Free Powertrain Warranty extension to 4 years / 8000 hours
No reasonable (200km) travel charge for warrantable repairs within the Powertrain Warranty period
All manufacturer’s warranty conditions met by HCA
Probe oil analysis and condition monitoring of major components
Free customer access to machine data through the Hitachi Satellite E-Service Owners Site
Free disposal of waste oil and consumables
Full maintenance records maintained by HCA
THE HPMP SERVICE AGREEMENT INCLUDES:
To arrange HPMP for your equipment, phone Product Support at your nearest Hitachi branch on 1300 448 2244, or email [email protected]
HITACHI PREVENTATIVE MAINTENANCE PROGRAM
Bell and John Deere Construction equipment is distributed by Hitachi Construction Machinery (Australia) Pty Ltd. HPMP081012
A D E L A I D E
M T . G A M B I E R
A L B U R Y
B R I S B A N E
B U N B U R Y
A L B A N Y C A N B E R R A
C S G
D A L B Y
D A R W I N
E M E R A L D
K A L G O O R L I E
L A U N C E S T O N
M A C K A Y
M E L B O U R N E
M T . I S A
M U S W E L L B R O O K
N E W C A S T L E
P O R T H E D L A N D
S O M E R T O N
S Y D N E Y
T O M P R I C E
T O W N S V I L L E
B R I S B A N E C S G
W H Y A L L A
P E R T H
LEGEND
Hitachi Corporate Support Group/Super Distribution Centre, Sydney NSW Hitachi Corporate Support Group, Brisbane QLD Hitachi Engine & Hydraulic Re-Manufacturing Plant Hitachi Branch Hitachi Service Dealer
OUR BRANCHES//
BRISBANE CORPORATE SUPPORT GROUP
121 Coulson St, Wacol, QLD 4076 PO Box 228, Carole Park, QLD 4300
CORPORATE SUPPORT GROUP (CSG)
Building 3, 1 Foundation Pl, Greystanes, NSW 2145 Locked Bag 6726, Blacktown BC, NSW 2148