hr inspired - 5 trends dramatically changing workforce management

1Copyright © 2012. Infor. All Rights Reserved. www.infor.comCopyright © 2012. Infor. All Rights Reserved. www.infor.com 1

Five trends dramatically changing workforce management


Today’s presenter

Barry SandlesSenior Solution Consultant, Infor EMEA


Changes we’re seeing• Non-payroll employees• Mobility and communications• Decreasing employee dissatisfaction

• Better utilization of resources• Better forecasting and labour planning• Renewed interest in task planning

4Copyright © 2012. Infor. All Rights Reserved. www.infor.com

Agenda

Pressures on WFM

The five trends

Takingaction


Where we’ve come from…

Labour not aligned with

demand

Limited visibility and exposure to

risk

Pressure onHR costs


…and where we are now

Thechangingworkforce

Thechanging

organisation

Thechanging

environment

More freelancersMassively mobileChanging demographicsLess loyalty

Smarter task managementDifferent workforce structureConsumer-grade expectations of IT

National and regional regulationOutsourcing and third party specialists


Agenda

Pressures on WFM

The five trends

Takingaction


5 Key trends changing WFM1. More demanding regulatory environment2. Non-payroll workforce3. Changing workforce demographic4. Need for innovation in communication5. Need for better forecasting and planning


1 . More demanding regulatory environment

Works Councils / CBA’sCountry-specific


2. Non-payroll workforce

ContractorsOutsourcing


3. Changing workforce demographics

MillennialsWork-life balance


4. Need for innovation in communication

Better collaborationExclusions


5. Need for better forecasting and planning

Labour supply strainPeaks and valleys


5 Key trends changing WFM1. More demanding regulatory environment2. Non-payroll workforce3. Changing workforce demographic4. Need for innovation in communication5. Need for better forecasting and planning


WFM provides help at each step

Scheduling

constraints

Compliance

Enforcement

Automated pay

rules

Proactive

notifications

Workforce Management helps your organisation be proactive instead of reactive


Agenda

Pressures on WFM

The five trends

Takingaction


Improve your ability to adapt

Skills ManagementBest Fit RoleScheduling &

Forecasting


What if this …

Core HRGoals

Absence

Succession

Compensation

Payroll

LearningTime & Attendance

Core HR

Performance

Core HR

Benefits

Recruiting


Looked like this …

HR Service Delivery

TalentScience

Global HR

TalentManagement

PayrollHCM

AnalyticsWorkforce

Management

LearningManagement


Focus on what matters

• Leverage sophisticated time approval rules• Use notifications for situations that warrant swift resolution/action

• Track violations to corporate attendance policies

• Push out relevant KPIs and other analytics to users

• Present a clean user experience

hr inspired - 5 trends dramatically changing workforce management

Leadership & Management