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November 2008 HR Outsourced Services HR Outsourced Services

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Page 1: HR Outsourced Services

November 2008 HR Outsourced Services

HR Outsourced Services

Page 2: HR Outsourced Services

28 August 2008 HR Outsourced Services

Overview of Approach

• HR Solutions sees itself as an extension of your business

• HR Solutions is totally flexible in its support and will work with you to meet your business requirements.

• HR Solutions will provide whatever service and support is identified as suitable

Page 3: HR Outsourced Services

28 August 2008 HR Outsourced Services

Recruitment and Selection• Identify the required positions using job specifications and job

descriptions to help find the ‘best fit’ candidates to fill these roles• Draft and place ads if required• Manage the recruitment process with regards to the relevant

administration • Source and interview with the relevant manager

(psychometric/personality/ability tests can be arranged if required)• Send out offer letters and contracts of employment• Manage the employee’s starting paperwork and induction

Page 4: HR Outsourced Services

28 August 2008 HR Outsourced Services

HR Administration, Management and Support• Absence management and advice• Employment Law advice• Managing disciplinary / grievance issues• Managing the personnel files and necessary records and general hr

administration• Managing and resolving people issues• Pay and benefits advice• Providing key policies and procedures, such as disciplinary and grievance,

email and internet, data protection• Standard human resources documentation• Terms and conditions of employment, including confidentiality and business

protection

Page 5: HR Outsourced Services

28 August 2008 HR Outsourced Services

Human Resources Management

• Integrated HR strategy• Occupational Health• Salary Surveys and benefits

Page 6: HR Outsourced Services

28 August 2008 HR Outsourced Services

Practical Support

• Employment law / tribunal issues• Redundancy and re-deployment, including

TUPE

Page 7: HR Outsourced Services

28 August 2008 HR Outsourced Services

Policies and Procedures• Benefits• Confidentiality / Business Protection• Data Protection• Disciplinary and Grievance• Email, Internet and Telephone (including mobile devices)• Equal Opportunities• Maternity and Paternity• Recruitment and Selection• Redundancy• Relocation• Sickness and Absence• Training and Development

Page 8: HR Outsourced Services

28 August 2008 HR Outsourced Services

Documentation

• Compromise Agreements• Contracts of Employment• Employee Surveys• General HR administration• Handbooks• Job Descriptions

Page 9: HR Outsourced Services

28 August 2008 HR Outsourced Services

Training and Personal Development Services• Change management• Coaching, mentoring• Management / Supervisory skills courses• Performance Management Appraisals/Reviews• Personality profiles and ability testing• Team building• Training evaluation• Training needs analysis

Page 10: HR Outsourced Services

28 August 2008 HR Outsourced Services

Monthly Retained Service

• By having the monthly retainer you can have the peace of mind that you have a human resources professional at the end of the telephone.

• You can utilise the time each month via the help line (via telephone, email or fax) that enables you to have professional advice, discuss your issues and have answers on any HR related subject.

Page 11: HR Outsourced Services

November 2008 HR Outsourced Services

HR Outsourced ServicesPresentation Template

Page 12: HR Outsourced Services

November 2008 HR Outsourced Services

HR Access

Page 13: HR Outsourced Services

28 August 2008 HR Outsourced Services

HR Access

• Simple web based HR Database• Enables quick and easy access to records• Process driven data entry• Reduces the need for paper filing• Document Storage functionality included

Page 14: HR Outsourced Services

28 August 2008 HR Outsourced Services

HR Administration

• Outsourced administration• Reduces administrative burden • Headache free• Absence Management Statistics• Bespoke reporting• Simple payroll reporting

Page 15: HR Outsourced Services

28 August 2008 HR Outsourced Services

Secure Access

Page 16: HR Outsourced Services

28 August 2008 HR Outsourced Services

User Friendly Shortcuts

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28 August 2008 HR Outsourced Services

Employee Self Service• Summary information• Access to the Company

Directory• Enabling Holiday requests• Updating contact details• Review of salary and career

history• Review of development plans• Online appraisals

Page 18: HR Outsourced Services

28 August 2008 HR Outsourced Services

Easy to Use Drop Down Menus• User friendly drop downs• Quick access to specific areas

Page 19: HR Outsourced Services

November 2008 HR Outsourced Services

HR Access

Page 20: HR Outsourced Services

November 2008 HR Outsourced Services

Recruitment Management

Page 21: HR Outsourced Services

28 August 2008 HR Outsourced Services

An Overview

• Outsourcing the administrative aspect of recruitment

• Fully outsourced recruitment requirements• Increased responsiveness from a

recruitment specialist

Page 22: HR Outsourced Services

28 August 2008 HR Outsourced Services

Service Provisions

• Volume Recruitment Outsourcing • Specialist Project Management • Experienced Project Managers• Professional Support• Representing your company

Page 23: HR Outsourced Services

28 August 2008 HR Outsourced Services

Administrative Services• Job and candidate profile creation • Advert design• Candidate attraction • Candidate pre-screening • Interview co-ordination • Feedback management • Employment Offer management• Pre-Employment Checks • Assisting with the 'on boarding' of new employees

Page 24: HR Outsourced Services

28 August 2008 HR Outsourced Services

Specialist Recruitment

• Headhunting• First point of contact for candidates• HR Specialists• Overseas• Multiple Roles/ Locations

Page 25: HR Outsourced Services

28 August 2008 HR Outsourced Services

The Benefits

• Securing the best talent • Cutting recruitment costs • Removing the administrative burden • Management time freed up• Placement Time Reduced• Enhancing your company's reputation• Flexibility

Page 26: HR Outsourced Services

November 2008 HR Outsourced Services

Recruitment Process Management

Page 27: HR Outsourced Services

November 2008 HR Outsourced Services

Employee Surveys

Page 28: HR Outsourced Services

28 August 2008 HR Outsourced Services

Employee Surveys

• Useful tools to assist managers • Tool to help increase employee

engagement• Tool to help reduce labour turnover• Simple and user friendly

Page 29: HR Outsourced Services

28 August 2008 HR Outsourced Services

Format

• Simple Online Format• Process driven • Check box tools• Paper based

alternative available

Page 30: HR Outsourced Services

28 August 2008 HR Outsourced Services

Service Provisions

• Development of core questions • Employee communication material• Data pack• Survey report• Action planning workshops

Page 31: HR Outsourced Services

28 August 2008 HR Outsourced Services

Benefits

• Measurement of employee engagement• Measurement of employee commitment• Reinforcement of organisational culture• Action planning to address issues

Page 32: HR Outsourced Services

November 2008 HR Outsourced Services

Employee Surveys