“I would rate the HR Summit speakers as being excellent and insightful. The whole HR Summit was worth the time out of the office.”- HR MANAGER, IBM

Alec Bashinsky, National Partner, People & Performance, Deloitte Touche Tohmatsu

Rose Clements, HR Director, Microsoft

Joydeep Hor, Managing Principal, People+Culture Strategies

Sonya Hughes, HR Director, Talent & Strategy, Campbell Arnott’s

Shenaz Khan, General Manager HR, Group Services, Westpac

Tim Legge, CEO, Learning Seat

Greg Newton, General Manager, Verify

Amanda Revis, HR Director, Suncorp Group

Steve Rowe, Group General Manager, People & Culture, IAG

Steve Simpson, Director, Keystone Management Services

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The National HR Summit 2013 will provide solutions and strategies that impact the bottom line performance in a sustainable manner by adding a strategic and authentic focus on people.

8:00am Registration opens

9:00am WELCOME & OPENING REMARKS FROM THE CHAIR

Talent in a tight economy: Where is HR headed in 2013?Tim Legge, CEO, Learning Seat

9:15am TRUE NORTH: ALIGNING LEADERSHIP STRATEGY WITH BUSINESS STRATEGYDeloitte has built a solid and highly-respected business culture around the core value of leadership and a focused strategy on the recruitment and retention of great people.

Learn more about Deloitte’s HR leadership initiatives to help employees reach their full potential, invest in a recognition framework, and align their HR practices toward the core business strategy.

This case study spotlights a holistic approach to alignment and leadership. Learn how to:

• Develop leadership capability• Proactively manage the talent pipeline • Fast-track high performers• Promote and support diversity • Strengthen benefit platforms • Deliver operational excellence Alec Bashinsky, National Partner, People & Performance, Deloitte Touche Tohmatsu

10:00am VALUE ADD: HOW TO PROVE HR INITIATIVES ARE PAYING DIVIDENDS The challenge for many HR professionals is being able to demonstrate value as a strategic partner to the business. In this session, learn to build the capability of your team to deliver the strategic insights the business requires more effectively, and help drive organisational effectiveness in a competitive environment. This session demonstrates the strong case for HR initiatives for bottom line ROI for the CEO and Board.

Amanda Revis, HR Director, Suncorp Group

10:45am Refreshments & networking break

11:30am IT’S A MATTER OF TRUST: BUILDING AN AUTHENTIC AND RELEVANT EMPLOYEE VALUE PROPOSITION How to define your EVP and make it both authentic and compelling

• Gain executive buy-in for an EVP initiative• Identify your organisation’s point of difference • Measure the impact of your EVP • Integrate your EVP throughout the talent management process• Create a great place to work Steve Rowe, Group General Manager, People & Culture, IAG

12:15pm TERMINATIONS: DEALING WITH PERFORMANCE, REDUNDANCY AND BAD FITSTerminating an employee's employment should be done carefully. Before deciding to terminate someone's employment make sure you understand your obligations under their employment contract, award

or agreement. This session examines the legal hazards associated with terminating the employment relationship and provides a road map for best practices on the following complex issues:

• Preparing the proof for termination• Understanding the legal obligations to the employee• Issuing genuine redundancies• Addressing Unfair Dismissal claims• Dealing with bad fits: When employers and employees collideJoydeep Hor, Managing Principal, People+Culture Strategies

1:00pm Networking lunch in the Expo Hall

Attendees are encouraged to visit exhibitor booths and get their Expo Passports stamped. Passports completed by 1pm on Day 2 are eligible to be included in our grand prize. The prize will be awarded at 1:30pm on Day 2. The winner must be present to collect their prize.

2:00pm TALENT MANAGEMENT (R)EVOLUTION 2013It is critical to not only know how to find the right talent, but how to keep top talent in this new economy. Innovative companies need to think outside of the square and develop new attraction and recruitment strategies to appeal to top talent.

Refocus your talent management strategies by learning to:• leverage social media to recruit and retain top talent• increase engagement levels in your organization• use innovative assessment tools to help you make the best hiring

decisions• use ROI metrics to build a business case for your strategiesJoris Luijke, HR Director, Atlassian

2:45pm PROACTIVE ENGAGEMENT AND RETENTION STRATEGIES • Maintaining high levels of engagement year after year• Understanding the strategies used for talent retention,

engagement and capability development• Reaching targets for talent retention during tough times • How to keep your high fliers from straying

3:30pm Refreshments & networking break

4:00pm STRATEGICALLY MANAGING WORKPLACE CULTUREEmployees operate according to a series of UGRs - unwritten ground rules - a sort of folklore about how the business operates and how things get done. All too often these are negative and work at cross-purposes to what management is trying to achieve. Furthermore, business leaders and senior managers are oftentimes unaware UGR’s even exist, and consequently have a rose-tinted view of the company's culture. The UGR’s will be formed by staff observing managers' words and actions, and whether they live up to the precepts they have laid down. This session will show you how to identify the ground rules at work in your organisation and change negative perceptions into positives that the whole team can endorse and follow.

Steve Simpson, Director, Keystone Management Services

5:00pm Networking reception all attendees

Attendees are encouraged to visit exhibitor booths and get their Expo Passports stamped.

EXPERT COMM

ENTARY

LEGAL UPDATEW

ORKSHOPEXPERT COM

MENTARY

CASE STUDYCASE STUDY

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WEDNESDAY 10 APRIL 2013Day One

EXPO PASSPORT

2013

PROUDLY SUPPORTED

BY

• Developing and implementing innovative talent acquisition strategies

• Recruitment strategy development• Achieving recruitment objectives• Implementing systems and processes• Graduate recruitment campaigns: finding a pipeline of leaders • Retaining the highest quality talent in the marketSonya Hughes, HR Director, Talent & Strategy, Campbell Arnott's

1:00pm Networking lunch in the Expo Hall

Attendees are encouraged to visit exhibitor booths and get their Expo Passports stamped. Passports completed by 1pm on Day 2 are eligible to be included in our grand prize. The prize will be awarded at 1:30pm on Day 2. The winner must be present to collect their prize.

1:30pm GRAND PRIZE ANNOUNCED IN EXPO HALL

2:00pm EFFECTIVE HIRING SKILLS - CANDIDATE BACKGROUND VERIFICATION CHECKS & PSYCHOMETRIC ASSESSMENTNegligent hiring continues to make news headlines, increasingly putting organisations at risk. Learn why in-depth candidate background checking has become mission critical for employers.

• Understand the real impact of poor recruitment on business performance

• Learn how to spot fraudulent employment, licence and education credentials

• Explore the breadth of background checks you can put in place today• Interpret online career profiles and understand their place in

candidate assessment • Understand the steps you can take immediately to avoid a bad hire• Implement a legally compliant program to hire the best employeesGreg Newton, General Manager, Verify

2:30pm INCLUSION DEFINED: SUPPORTING EMPLOYEES WHO HAVE A DISABILITY OR HAVE A CHILD OR DEPENDENT WITH SPECIAL NEEDS Businesses today clearly understand the demands placed on their employees when they are caring for an elderly parent or in the throes of long-term care issues. What about when the demands are due to caring for a child or other dependent with special needs?

This session will provide valuable insights to understanding the needs of this large employee population. You will learn how to successfully apply those insights into every element of your diversity, employee benefits, and work life initiatives and by doing so substantially benefiting in terms of the retention and loyalty of these employees.Nadine Vogel, President & Founder, Springboard Consulting with Karen McFadzen, Vice President, Cisco Systems

3:30pm Conference concludes & close of Expo Hall

8:00am Registration opens

9:00am OPENING REMARKS FROM THE CHAIR

Tim Legge, CEO, Learning Seat

9:15 am IMPACT LEADERSHIP: THE ROLE OF LEADERSHIP CAPABILITY IN TRANSLATING HR STRATEGY TO EXECUTIONAn essential success factor in implementing HR strategies is to have a high degree of leadership capability that can turn abstract concepts into real and actionable outcomes. The effectiveness of leaders, their alignment with business strategy and their ability to grow and develop internal talent are critical in today’s competitive telecom industry. In this valuable session, learn the Microsoft strategic approach to leadership development. Focus on:

• Engaging leaders to reinforce corporate values and culture• Aligning business objectives with talent managementRose Clements, HR Director, Microsoft

10:00am DRIVING HIGH PERFORMANCE AND ENGAGEMENT THROUGH CHANGING TIMES As Australia’s first bank, Westpac Group has continued to prosper throughout periods of significant change. A key driver of Westpac’s success is its unwavering focus on building a high performing, engaged workforce. In this session, learn about best practice techniques used at Westpac to bring out the best in their people and achieve continuous improvement in employee engagement. .

This session reveals best practices including: • What does a high performance culture look like? • What is the role of leaders in creating a high performance culture?• Key drivers of employee engagement • Case studies of employee engagement best practice within Westpac • Leading through changing times • Measuring success Shenaz Khan, General Manager HR, Group Services, Westpac

11:00am Refreshments & networking break

11:30am EMPOWERING EMPLOYEES TO SUCCEED THROUGH ONLINE LEARNING In the first decade of this new millennium the world market for e-learning grew over 2600% and if anything, growth today is accelerating. Moreover, e-learning is developing and changing as fast as it is growing. As we enter the new decade we see many new technologies emerging; we see changes in the way e-learning is delivered; we see changes in how, when and where people learn. This session will examine the key factors behind the rise of e-learning and provide a futuristic perspective on new technologies that will shape e-learning over the coming decade. Explore:

• Mobile learning – What does it mean and how will we use it?• Social learning – What is it and how might it form part of a

learning strategy?• The emergence of serious gamingTim Legge, CEO, Learning Seat

12:15pm BEST IN CLASS: TALENT ACQUISITION & ONBOARDING STRATEGIES• Understanding how talented is our talent: Promoting from within

and acquiring new talent skills

EXPERT COMM

ENTARYEXPERT COM

MENTARY

EXPERT COMM

ENTARY

CASE STUDY

CASE STUDY

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THURSDAY 11 APRIL 2013Day Two

EXPO PASSPORT 2013

PANEL DISCUSSION

Stay tuned!Check the website regularly for new FREE workshops!www.hrsummit.com.au

“I was impressed with the high calibre speakers and thought provoking topics. It is a good exercise to benchmark our frameworks with industry peers.”- SENIOR HUMAN RESOURCES MANAGER,

MERCEDEZ-BENZ NEW ZEALAND

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BRAND YOURSELF AS AN INDUSTRY LEADER: FOR SPONSORSHIP OR EXHIBITING OPPORTUNITIES PLEASE CONTACTSOPHIE KNIGHT national commercial manager – hr products Ph: (02) 8437 4733 sophie.knight@keymedia.com.au

SARAH WISEMAN sales manager – hr products Ph: (02) 8437 4745 sarah.wiseman@keymedia.com.au

GAIN NEW IDEAS & PROVEN STRATEGIES FROM:

INTERACTIVE WORKSHOPS INDUSTRY EXPOVisit the HR Summit Expo to find out about the latest products, services and technologies available from the best service providers in the industry. Its completely free to attend and open to all HR industry professionals – bring your whole team!

Register online at www.hrsummit.com.au

Free Activities

GET YOUR EXPO PASSPORT STAMPED BY EVERY EXHIBITION BOOTH FOR A CHANCE TO WIN!

EXPO PASSPORT

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WHEN YOU REGISTER AND PAY BY DECEMBER 17 2012

SUPER SAVER DISCOUNTS AVAILABLE

SAVE $440!

Day OneWEDNESDAY APRIL 10, 201310:00–10:45am EASY AS ABC - HOW TO DESIGN A REWARD & RECOGNITION PROGRAM IN 45 MINUTES• RedBalloon will need a volunteer from the floor - there will be a prize for

participating worth up to $4995• In 45 minutes RedBalloon will demonstrate how to use the principles of best

practice and insights from highly engaged businesses to design a reward and recognition program that delights the CEO, CFO and every employee

• Walk away with the tools to create an awesome program in your organisation

James Wright, Corporate Engagement Specialist, RedBalloon

Paid attendees will receive a confirmation of registration via e-mail. If you DO NOT receive this confirmation within 48 hours please contact accounts on (02) 8437 4700 immediately.

If you are unable to attend, a substitute delegate is welcome at no extra charge. Cancellations received in writing 14 or more days in advance will receive a refund minus a $200 administrative fee or the balance issued as a credit note valid for use towards another Key Media event within 12 months of the date of issuance. The company regrets no refunds will be made less than 14 days prior to the event. Should a delegate register for an event and cancel prior to full payment being made, a $200 administrative fee will be charged. Should Key Media cancel or postpone a conference, delegates will receive a full refund. Key Media is not responsible for any loss, damage or additional costs incurred as a result of an alteration, cancellation or postponement of an event. Please note all speakers and content are confirmed at time of publication; however we reserve the right to modify or alter the program including advertised speakers without notice should circumstances beyond our control require substitutions or cancellations. Key Media is not liable for the content of any speaker presentations.

NATIONAL HR SUMMIT 10-11 APRIL 2013CRYSTAL PALACE – LUNA PARK, SYDNEY

Please tick the relevant box below

TEAM PASS DELEGATES each receive a $100 Voucher!

FULL PAYMENT IS REQUIRED PRIOR TO THE EVENT

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Individual Pass (inc gst)

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HR SUMMITSUPER SAVER – Pay by 17th December 2012 $1,094.50 $3,283.50

EARLY BIRD – Pay by 8th February 2013 $1,204.50 $3,613.50

STANDARD – Pay after 8th February 2013 $1,534.50 $4,603.50

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HOW TO REGISTERWeb: www.hrsummit.com.au Fax: +612 8437 4750Phone: Catherine Squire on +612 8437 4730 E-mail: eventqueries@keymedia.com.au

DESIGNED EXCLUSIVELY FOR THE NEEDS OF HR DIRECTORS & SENIOR DECISION MAKERS

www.hrsummit.com.au

“I would rate the HR Summit speakers as being excellent and insightful. The whole HR Summit was worth the time out of the office.”- HR MANAGER, IBM

Alec Bashinsky, National Partner, People & Performance, Deloitte Touche Tohmatsu

Rose Clements, HR Director, Microsoft

Shenaz Khan, General Manager of HR, Group Services Westpac

Amanda Revis, HR DIrector, Suncorp Group

Juliet Bourke, Partner, Deloitte Touche Tohmatsu

Megan Dalla Camina, Director of Strategy, Organisational Culture & Change, and Gender Diversity, IBM

Travis Kemp, General Manager, Employee Benefitsm Marsh

Sonia McDonald, Owner and Principal Consultant, Leadership HQ

Barbara Palframan Smith, Managing Director, BPS Communications

Richard Todd, Regional Director, Human Resources, Hilton Australasia

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ALSO HEAR FROM...

EXPO PASSPORT 2013

Directors Forum delegates are invited to attend the opening keynote sessions in the Ted Hopkins Room with the Main Conference delegates and will then be escorted by HR Summit staff to the Sonar Room.

8:00am Registration & Expo Hall opens

8:30am WELCOME & OPENING REMARKS FROM THE CHAIRTim Legge, CEO, Learning Seat

9:00am TRUE NORTH: ALIGNING LEADERSHIP STRATEGY WITH BUSINESS STRATEGYDeloitte has built a solid and highly-respected business culture around the core value of leadership and a focused strategy on the recruitment and retention of great people. Alec Bashinsky, National Partner, People & Performance, Deloitte Touche Tohmatsu

10:00am VALUE ADD: HOW TO PROVE HR INITIATIVES ARE PAYING DIVIDENDS The challenge for many HR professionals is being able to demonstrate value as a strategic partner to the business. In this session, learn to build the capability of your team to deliver the strategic insights the business requires more effectively, and help drive organisational effectiveness in a competitive environment. This session demonstrates the strong case for HR initiatives for bottom line ROI for the CEO and Board. Amanda Revis HR Director, Suncorp Group

10:45am Refreshments & networking break

Directors Forum delegates will be escorted by HR Summit staff from the Expo Hall to the Sonar Room.

11:15am Welcome from the Directors Forum Chairperson

11:30am STRATEGICALLY BUILDING A HIGH PERFORMANCE CULTURE AT IBMIBM is helping to change the way the world works. The company understands that in order for to help make the world a smarter place, they need a constant flow of new and diverse ideas. It’s an integral part of IBM’s make-up, and from the very top down, considered essential to future success. This case study presentation will provide insight into how HR at IBM is taking an holistic approach to shaping culture through the alignment of all people management touch-points with the wider IBM brand strategy.

• The drivers for alignment of culture and employee experience with our customer value proposition

• Establishing solid gender diversity programs• Understanding how corporate culture drives performance • Creating a working environment that breeds successMegan Dalla Camina, Director of Strategy, Organisational Culture & Change, and Gender Diversity, IBM

12:15pm MANAGING INSURANCE COST AND ENHANCING EMPLOYEE PRODUCTIVITY Employers are faced with a myriad of workforce challenges in today’s environment. Workplace safety regulations are constantly changing and becoming more complex, workers’ compensation premiums continue to rise, there is increasing business pressure on employee performance and productivity, and competition for talented individuals has never been stronger. Marsh will discuss

the relationship between occupational health and safety, workers’ compensation, employee benefits and wellbeing programs as a means of growing value in your workforce whilst reducing your insurance spend. Travis Kemp, General Manager – Employee Benefits, Marsh

1:00pm Private luncheon reception for Directors Forum delegates – The Deck Restaurant, Luna Park Sydney

2:00pm THE ROI OF EFFECTIVELY LINKING LEARNING & DEVELOPMENT & CULTURAL INTEGRATION PROGRAMS: HILTON WORLDWIDEStrong customer relationships are what fuel direct business strategy and market share. As service industries continue to develop, they face a tougher job standing out from the crowd. Customer satisfaction expectations are heightened. With the rise of the internet and social media, both positive and negative customer feedback are accelerated through many channels. Hilton embarked on an ambitious learning & development plan aimed at imbedding costumer service into its culture by using internal technology as the catalyst to share and recognise exceptional guest service. In this case study, hear how this L&D program unleashed the power of Hilton’s people.Richard Todd, Regional Director, Human Resources, Hilton Australasia

2:45pm CHANGE MANAGEMENT IN ACTION: HR’S IMPACT ON ORGANISATIONAL RESTRUCTURING AND CHANGE In this session, hear how this bold organisational restructuring was implemented and the Luxottica culture, values and brand reinforced. Learn how Luxottica decided to communicate and manage change during the integration process and the role of people issues had on decision making Explore:

• Achieving buy-in and commitment• Developing the brand further• Maintaining core standards of leadership and collaboration• Creating a values definition for the new organisation• Maximising team member engagement • Optimising communications to manage and lead the change • Status report on the restructure: How far have we come? Sharyn Schultz, Vice President Human Resources, Luxottica

3:30pm Refreshments & networking break

4:15pm THE SECRETS OF GREAT INTERNAL BRANDS: HOW EMPLOYEES CAN CONVEY BRAND PROMISE Does your company’s internal brand work in synergy with its external brand? Do your employees convey brand promise to your customers and stakeholders they interface with? Understand how employees think, feel and behave reflect a company’s culture, reputation and success.Barbara Palframan Smith, Managing Director, BPS Communications

5:00pm Networking drinks function for all attendees in the Expo Hall

CASE STUDYCASE STUDY

CASE STUDYCASE STUDY

WORKSHOP

www.hrsummit.com.au

WEDNESDAY 10 APRIL 2013Day One

EXPO PASSPORT

2013

EXPERT COM

MENTARY

INDUSTRY UPDATE

12:15pm RISKY BUSINESS: HOW HR CAN TAKE THE LEAD AND MANAGE HUMAN CAPITAL RISK EXPOSURE The impact that people related risks can have on a company’s bottom line, market value, and future growth is becoming a critical issue for HR Directors. Given the strategic importance of people related risks many organisations are looking to HR to help businesses take a proactive and preventative approach to managing risk.

• Identify people risks before they become problems • Mitigate risk and measure HR response effectiveness • Embed formal risk management and benchmarking into

processes and strategies • Understand the link between incentive compensation and risk • Make the most of existing data in exit interviews and employee

surveys to address problems before they spiral out of control Juliet Bourke, Partner, Human Capital, Deloitte Touche Tohmatsu

1:00pm Networking lunch in the Expo Hall

1:30pm Grand Prize in the Expo Hall

2:00pm SELECTION AND ASSESSMENT STRATEGIES: IMPROVING SUCCESSION PLANNING CAPABILITIESWhen your CEO asks “Who’s next?” will your answer be surefooted? Succession management is about continually developing and moving talent over time. It’s a delicate balance of meeting both the business needs and the desire of high performers to develop and take on different and higher value assignments.

2:45pm WHY CHANGE IS HARD! UNDERSTANDING THE NEUROSCIENCE OF CHANGEChange is hard but it is also inherent in everyday life. How we cope or respond to change has a lot to do with our brain. The way the brain responds during change has a huge impact on us as individuals, leaders and within our teams.

Having an understanding of how the brain forces us to reach emotionally during change will assist organisations to manage responses more effectively. Being able to plan strategies to ensure that the threat response is not activated gives leaders the chance to motivate people appropriately to meet the challenges of change.Sonia McDonald, Owner and Principal Consultant, LeadershipHQ

3:30pm Conference concludes & close of Expo Hall

Directors Forum delegates are again invited to attend the opening keynote sessions in the Ted Hopkins Room with the Main Conference delegates and will then be escorted by HR Summit staff to the Sonar Room.

8:00am Registration & Expo Hall opens

9:00am OPENING REMARKS FROM THE CHAIRTim Legge, CEO, Learning Seat

9:15am LEADERSHIP: THE ROLE OF LEADERSHIP CAPABILITY IN TRANSLATING HR STRATEGY TO EXECUTIONAn essential success factor in implementing HR strategies is to have a high degree of leadership capability that can turn abstract concepts into real and actionable outcomes. The effectiveness of leaders, their alignment with business strategy and their ability to grow and develop internal talent are critical in today’s competitive telecom industry. In this valuable session, learn the Microsoft strategic approach to leadership development. Focus on:

• Engaging leaders to reinforce corporate values and culture• Aligning business objectives with talent managementRose Clements, HR Director, Microsoft

10:00am DRIVING HIGH PERFORMANCE AND ENGAGEMENT THROUGH CHANGING TIMESAs Australia’s first bank, Westpac Group has continued to prosper throughout periods of significant change. A key driver of Westpac’s success is its unwavering focus on building a high performing, engaged workforce. In this session, learn about best practice techniques used at Westpac to bring out the best in their people and achieve continuous improvement in employee engagement.

This session reveals best practices including:

• What does a high performance culture look like? • What is the role of leaders in creating a high performance culture?• Key drivers of employee engagement • Case studies of employee engagement best practice within Westpac • Leading through changing times • Measuring success Shenaz Khan, General Manager HR, Group Services, Westpac

10:45am Refreshments & networking break Directors Forum delegates will be escorted by HR Summit staff from the Expo Hall to the Sonar Room.

11:15am Opening remarks from the Directors Forum Chair Day 2

11:30am HOW TO KEEP THE SPARK ALIVE THROUGH ENGAGEMENT AND RETENTION STRATEGIES • Maintaining high levels of engagement year after year• Understanding the strategies used for talent retention,

engagement and capability development• Reaching targets for talent retention during tough times • How to keep your high fliers from straying Tracy Mellor, Managing Director ANZ, Group People Director, Asperity Employee Benefits

DESIGNED EXCLUSIVELY FOR THE NEEDS OF HR DIRECTORS AND SENIOR DECISION MAKERS

CASE STUDYEXPERT COM

MENTARY

WORKSHOP

www.hrsummit.com.au

THURSDAY 11 APRIL 2013Day Two

EXPO PASSPORT 2013

HAVE A QUESTION FOR AN HR SUMMIT SPEAKER?

Email your questions in advance to nicole.pusic@keymedia.com.au and we will make sure your question is addressed at the conference.

INDUSTRY UPDATE

INDUSTRY UPDATE