human resource management sources of knowledge book: gary dessler instructor: rubbia hashmi

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HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

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Page 1: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

HUMAN RESOURCE MANAGEMENT

Sources of knowledgeBook: Gary Dessler

Instructor: Rubbia Hashmi

Page 2: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Week 1st:

WHAT IS HRM ?

Planning Organizing Directing Staffing Coordinating Reporting Budgeting Training & Developing

Page 3: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

FUNCTIONS OF HRM

Job analysis planning labor needs and recruiting job

candidates Selecting job candidates Orienting & training new employees Managing wages & salaries Providing incentives & benefits Appraising performance Communicating T & D Building employee commitment

Page 4: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

AUTHORITY

“The right to make decisions, direct other’s work and give instructions, guidelines, directions or order”

Line Manager Who direct the work of subordinates & responsible for

accomplishing organizational goals. Directly contribute

Staff Manager Who assists and advise line managers Indirectly contribute

Page 5: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Line Managers’ Responsibilities

Right person on right job Orientation Training employees for new jobs Improving job performance of each person Interpersonal relationships Best communication Interpreting company's’ rules & policies Controlling labor costs Developing each person’s abilities Creating & maintain department's morale Protecting employees health & safety

conditions

Page 6: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

HR Manager’s Functions

Line function

Coordinating function

Staff function

Page 7: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

2nd week:

HR Job Duties

Recruiters Equal Employment Opportunity

(EEO) Job Analysis Compensation managers Training Specialists Labor Relation Specialists

Page 8: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Organizational Charts

Who reports to whom?????

Page 9: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Small Organizational chart

Page 10: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Large Organizational Chart

Page 11: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

3rd week:

STRATEGIC HRM

Strategy Long term plans for balancing internal

strengths & weaknesses with external opportunity & threats

Competitive advantage

Strategic HRM Linking HRM with strategic goals in order to

improve business performance Develop innovative & flexible culture

Page 12: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Strategic Planning

A company’s plan to do SWOT analysis in order to achieve competitive advantage

Page 13: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Strategic HRM Process

1. Defining business & its mission Vision

dreams Mission

Describes you & your dreams Your intentions Your desires

2. Performing SWOT analysis3. Translate mission into strategic goals

Today & tomorrow of the defined mission

Page 14: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Strategic HRM Process4. Formulate strategy to achieve strategic goals

Bridge in long term plan Today & tomorrow Strategies accepted by all

5. Implement the strategy Action plan

6. Evaluate performance Ongoing process If fails re-plan

Page 15: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Types of Strategic Planning

1. Corporate level strategy Diversification =>adding new product Vertical integration=>as suppliers &

sales Consolidation =>reducing size

Geographic expansion=>business abroad

Page 16: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Types of Strategic Planning(contd……..)

2. Business level strategy Competitive advantage

Cost leadership Differentiation

Unique (taste, style, service)

3. Functional level strategy Basic courses of actions each department

pursue

Page 17: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Strategic Control

“Process of assessing progress toward strategic goals & taking Corrective actions when needed”

Page 18: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

4th week:

JOB ANALYSIS

What is a JOB?“A set of closely related activities carried out for pay”

What is a JOB ANALYSIS?“The procedure for determining the duties & skill requirement of a job & the kind of person who should be hired for it”

Page 19: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Job analysis includes:

Job Description

List of job: duties, responsibilities, reporting, relationships, working conditions performance standards

Job Specification

Human requirements: education, Skills personality experience

Page 20: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Nature of Job Analysis

Work Activities Human behaviors Machine, tools & equipments Performance standards Human requirements Job context

Page 21: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Importance of JA Information

Recruitment & selection Compensation Performance appraisal Training & Development Discovering unassigned duties Equal Employment Opportunity

coordinators

Page 22: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Steps in job analysis How you’ll use the information in data

collection Review relevant background information Select representative positions Actually analyze the job Verify the job analysis information Develop a Job Description & Job

Specification

Page 23: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Methods of collecting Job Analysis information

Interview Questionnaire Observation Participant diary Quantitative Job Analysis

techniques

Page 24: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Writing Job Description

Job identification Job summary Responsibilities & duties Position holding Relationships Performance standards Working conditions

Page 25: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Writing Job Specification

Education Skills Abilities Experience

Page 26: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Job analysis in a “Jobless World”

From specialized to enlarged jobs Job Rotation Job Enlargement Job Enrichment

Page 27: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Job analysis in a “Jobless World”

Why De jobbing is done? De-jobbing Boundary less organization Reengineering

Page 28: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

4th week:PERSONNEL PLANNING & RECRUITING

“The activity of employing workers to fill vacancies or enrolling new members”.

Employee recruitment is composed of several stages: verifying that a vacancy exists; drawing up a job specification; finding candidates; selecting them by interviewing and other

means such as conducting a psychometric test; and making a job offer.

Page 29: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Effective recruitment is important in:

achieving high organizational performance

minimizing labor turnover.

Employees may be recruited either externally or internally.

Page 30: HUMAN RESOURCE MANAGEMENT Sources of knowledge Book: Gary Dessler Instructor: Rubbia Hashmi

Planning and forecasting

Employment or personnel planning