Human Resource Management

StaffingStaffinga Companya Company

EnsuringEnsuringProductivityProductivity

International HumanInternational HumanResource ManagementResource ManagementInternational HumanInternational Human

Resource ManagementResource Management

Training and DevelopmentTraining and Development

Managing CompensationManaging Compensation

Accommodating ExpatriatesAccommodating Expatriates

EthnocentricEthnocentric PolycentricPolycentric

GeocentricGeocentric

International Staffing

International Managerial TransfersReasons for staffing with locals

• Most managerial positions in both headquarters and foreign subsidiaries are filled by locals

• Foreign managerial slots are difficult to fill with expatriates because:

– many people are not inclined to move

– legal impediments to using expatriates

• Local managers more useful when operations require local adaptations

• Hard to recruit locals if expatriates hired into most of the better jobs

• Local managers cost less

International Managerial Transfers (cont.)Reasons for using expatriates

• Shortage of competent local managers– determined by country’s level of

development– determined by the need to transfer

technology• Managers learn foreign operations

– acquire understanding of overall corporate system

– people transferred to headquarters learn the headquarters way

Home-country versus third-country nationals• Third-country nationals sometimes might

have more compatible technical and personal adaptive qualifications than do home-country expatriates

• Language

Recruiting and SelectingRecruiting and SelectingHuman ResourcesHuman Resources

Recruiting and SelectingRecruiting and SelectingHuman ResourcesHuman Resources

PlanningPlanning SelectingSelectingRecruitingRecruiting

Culture ShockCulture Shock

ReverseReverseCulture ShockCulture Shock

ExpatriateExpatriateFailureFailure

SpecialSpecialChallengesChallenges

for Managersfor Managers

Training and Training and DevelopmentDevelopment

EnvironmentalEnvironmentalBriefingsBriefings

CulturalCulturalAssimilationAssimilation

LanguageLanguageTrainingTraining

CulturalCulturalOrientationsOrientations

SensitivitySensitivityTrainingTraining

FieldFieldExperienceExperience

Employee Employee CompensationCompensation

ManagerialManagerialEmployeesEmployees

Non-ManagerialNon-ManagerialWorkersWorkers