humber libraries lrc: one year after the move toronto, on ... · humber libraries on april 18th,...
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Humber Libraries
On April 18th, 2015 the North LRC building became available to the Humber community. One year later both the Learning Commons (3rd floor) and the Library (4th floor) are a resounding success. Students are making full use of 28 bookable group study rooms, the 197 computers and a diverse range of study spaces including study carrels, tables and casual seating sufficient to accommodate 1,200 students. Between Sept, 2015 and April, 2016 the LRC Library totaled nearly 418,000 visits. The LRC Learning Commons remains open 24/7 year round; computer uti-lization statistics for this space show a very high level of usage by Humber and University of Guelph Humber students.
Further improvements were made to the LRC during the spring/summer:• Sound masking was installed near the Library entrance (to address student complaints about noise);• New lights were installed over the Research Help Desk in the Library (to make the desk more visible to users);• A new laptop lending program that offers 30 laptops for loan (to address student concerns about access to com-puters in the LRC);• 140 additional student chairs were added to the LRC Library and Learning Commons (to better accommodate stu-dents working in groups).
A n n u a l R e v i e w 2 0 1 5 - 2 0 1 6
All library fines collected support student bursaries; the library’s total contribution for 2015-2016 is $23,175.
LRC: One year after the move205 Humber College Blvd.Toronto, ON M9W 5L7
Lynne Bentley, Library Director [email protected]
Adam Weissengruber Interim Media Studies (North)
& Applied Technology [email protected]
Alexandra Ross Lakeshore Library Coordinator, Business Librarian (Lakeshore)
Aliya Dalfen Liberal Arts and Science, HRT, &
Student Experience [email protected]
Amy Weir Health Sciences and
Reference Services [email protected]
Caleb Domsy Business (North) & eLearning Librarian
Dijana Kladnjakovic Collections and Technical Services
Coordinator & Law [email protected]
Janet Hollingsworth Social & Community Services,
Creative and Performing Arts, LAS (Lakeshore) Librarian
Lisa DiBarbora Virtual Services
and Copyright Librarian [email protected]
Sandra Herber Media & IT (Lakeshore) and
Assessment [email protected]
photo: Humber College
Authentication to library eResources now leverages your Humber username and password, not your library account.
This means seamless library access both on and off campus after you log in.
eResource access: Now easier!
In response to student feedback, the Library has increased hours of operation this fall. The new hours for Saturday and Sunday (North and Lakeshore) are
9 am to 6 pm. At the North campus, the Library is open longer on Fridays – closing at 8 pm instead of 6 pm.
Library hours extended
Food for Fines: In December 2015, over 350 non-perishables were donated to Youth Without Shelter, a local organization with a close connection to Humber. $350 in library fines were waived in exchange for food donations.
Did you know?
www.library.humber.ca
Click & Tell: 2016 library student survey resultsHumber Libraries ran a student survey in January, 2016; stu-dents were asked to share their opinions and ideas about library resources, services and spaces. 4,788 students from all campuses, schools, semesters and credentials completed the survey. Overall, students were very happy with the Library:
81% of respondents were either satisfied or very sat-isfied with the Libraries’ resources and services. A sample of our key findings is featured below. For more information, including an executive summary, visit library.humber.ca/overview-policies
Students are well aware of our resourc-es: article databases/eResources, print books, the Discover search, program research guides, stream-ing videos and the Library’s video tutorials were well-known to 84% of the survey respondents.
Library resources
Humber library staff have visited a significant number of classes to deliver information literacy sessions, and we are pleased that students describe these classroom visits as having contributed toward their success.
• • 1 in 5, or 22% of survey respondents said they had received a visit from a librarian in one of their classes in the last 6 months:• 90% agreed or strongly agreed that they were more aware of library resources then before the librarian’s visit;• 90% agreed or strongly agreed that they were more likely to use resources both in the library and online as a result of what they learned from the librarian’s presentation;• • • • • • • • • • 73% agreed or strongly agreed that they did better on their assignment as a result of what they learned from the librarian’s presentation.
Information literacy presentations
Students are very happy with the service they receive at Humber Libraries. Over 75% of students agreed or strongly agreed with statements that Library staff are helpful, courteous, knowledgeable and responsive.
Customer service
Overall, students are happy with our spaces (they are especially happy with the new spaces at the North and with the Orangeville Library) but there were some areas of concern to students.
We are working on solutions to concerns voiced by students including: a lack of computers at both North and Lakeshore, and the lack of study space and seating equipped with electrical outlets.
Library spaces
Evaluating Our Success
2016 KPI student satisfaction survey resultsThe KPI Student Satisfaction and Engagement Survey ran in February 2016. There was a major increase in the level of student satisfaction with the Library. The table to the right illustrates the percentage of students who indicated that they are Satisfied/Very satisfied with each resource/service.
2015 2016 Increase
Q25: Library/Resource Centre services
63.5% 70.9% 7.4%
Q40: Library facilities/resources 62.5% 69.8% 7.3%
Q43: Individual/group study spaces
49.5% 62.3% 12.8%
Humber Libraries Annual Review 2015-2016
RECESS a resounding success for second yearHumber Libraries partnered with First Year Experience, the International Centre, the Humber Student Federation, and other departments for the second annual RECESS in the Library: a four-day stress-busting extravaganza that ran simul-taneously at the North and Lakeshore Campus libraries.
Each day had a different theme: Animal Day, Wellness Day, Games Day, Arts Day. Recess has become a wide-reaching, interactive student engagement event for Humber.
Our first RECESS event had a total of 1500 student partici-pants; this time, we almost doubled our student engage-ment numbers, with over 2700 students in attendance. We polled over 850 students and received tremendous feedback: “I want to participate next year, and it was awesome!”; “I feel days such as this are important to students”; “It was dope!”; “Really relaxing and a much needed break.”
RECESS 2017 will take place February 27th to March 2nd.
Library Outreach Update
photos: Aliya Dalfen, Sandra Herber
Connect5 Conference brings GTA college libraries to HumberOn June 16 2016, Humber hosted the first Connect5 library conference, a one-day conference seeking to strengthen the network between libraries and staff in the Greater Toronto Area. This year’s theme was Connections & Conversations – a framework to kick-start an informal means of sharing ideas, successes, and common challenges.
A total of 60 library staff participated in the conference from the five GTA college libraries: George Brown, Seneca, Centennial, Sheridan and Humber. Through icebreakers we learned about library successes (as pictured) and challenges; the keynote speaker, Tanis Fink, described Heads of Libraries and Learning Resources’ (HLLR’s) purposes, goals and opportunities; Lightning Talks featured work and ideas from all GTA libraries; World Café sessions helped to facilitate conversations about what matters most to people in their institutions.
With such positive response, Connect5 hopes to become an annual event. For more information, visit the Connect5 website www.connect5conference.wordpress.com and blog www.connectgta5.blogspot.ca
photo: Aliya Dalfen
Kanopy videos: New platform for streaming videoKanopy provides access to over 13,000 streaming videos as part of a patron-driven acquisition program where multiple views triggers the purchase of a title. As a result, 40 videos have been purchased by Humber users; it is interesting to
note that the combined viewing of these titles exceeds 1,500 views. To explore the Kanopy streaming video collection, visit library.humber.ca/videos
Collections and Resources Update
In May, the Library launched an online repository to show-case the scholarly work created by Humber College’s faculty, students, and staff. The Industrial Design students are the first group to contribute their theses and we look forward to more additions in the future. Access the scholarly repository at library.humber.ca/collections/repository
Scholarly repository launched
The Library saw an enormous growth of online collec-tions in the past year. The Library’s eBook collection now totals over 216,000; the streaming video collection con-tains over 20,000 films, videos, and movies; and the eJournals collection has approximately 75,000 full-text titles. Notable new collections aquired this year include:
• Streaming Videos: Pathophysiology for Nurses Series, and the BBC Shakespeare Plays• Databases: Literature Online, Travel-42, Blue Book of Canadian Business• eJournals: Journal of the American College of Nutrition, Sport in Society, Departures in Critical Qualitative Research, Golf Busi-ness Canada
Library collections continue to grow
By the Numbers: Year in Review
405,589Library database
searches
40,851Questions answered
37,732 Print books circulated
53,090 eBooks viewed
358Library classes
attended by
14,165students
25,886Group study
room bookings
695,260Library visits
A segregated textbook collection was created in the North library over the summer of 2015. Students have been pleased with the improved access to the textbook collection, as it is now easier to locate titles that have been designated as course textbooks. The Lakeshore library has maintained a segregated textbook collection at the circulation desk since 2014.
Textbooks relocated for improved access
Collection Expenditures 2015-2016Print books/eBooks $293,376Database Subscriptions $683,665Journal Subscriptions $204,052AV resources/Streamed videos $56,150Collections services $62,063Total $1,299,306
New Acquisitions 2015-2016Print books 3,447eBooks 173,848Database Subscriptions 4eJournals 4,186Streamed Videos 14,117
Humber Libraries Annual Review 2015-2016
Business research enhanced with new online resources
Staff NewsDaniel Blaauw is the new systems support library technician replacing Adam Weissengruber who is seconded to another position.
Congratulations to Lynne Bentley, Library Director, who was the recipient of a 2016 Administrative Distinguished Service Award. After 36 years at Humber, Lynne will be retiring at the end of December, 2016. Lynne has been the director for 19 years, and she has overseen radical changes in library services over her long and productive career.
Mark Bryant, Applied Technology and-Media Studies/IT Librarian, began his sabbatical in September; Adam Weissengruber will be backfilling Mark’s position during his sabbatical.
Congratulations to Aliya Dalfen, LAS, HRT & Student Experience Librarian, who received a 2016 Distinguished Faculty Award.
Caleb Domsy, Business and eLearning Librarian, Amy Weir, Health Sciences Librarian and Adam Weissengruber presented – Adven-tures in eLearning - at the Ontario Library Asso-ciation Super Conference in January, 2016. Their presentation detailed the Library’s collaborative team approach to creating online learning objects.
Caleb Domsy and Aliya Dalfen published a lesson plan in the Association of College and Research Libraries’ Discovery Tool Cookbook. Their “recipe” is an innovative take on a library scavenger hunt that uses multiple versions to create diverse pathways for hunt completion.
In her spare time Sandra Herber, Media Studies/IT and Assessment Librarian, pursues her passion for photography. She recently won a silver medal at the prestigious PX3 (Prix del Photographie, Paris) competition for her infrared images of the ruins of Mexico. The winning entries can be viewed at http://px3.fr/winners/winners.php
Venessa Koch is the new part-time LRC Learning Commons technician; she replaces Karen Purnell.
Caleb Domsy, Business and eLearning Librarian, created an eLearning module for the first year Marketing 111 course. The module was embedded in a number of Blackboard course sites; for the time period between September and December, 2015 the module was visited over 3,800 times. Similar sta-tistics are not available for the January to April period because of a server hosting change. This online resource familiarizes marketing students with the library’s powerful market and company research tools.
Caleb collaborated with Business School professor, Tony Gifford, to create an online career research module. The module teaches students how to use four eResources as part of a job/internship search and includes a quiz to test retention and understanding. The pilot of this module with a few select classes proved successful. The module will see more use in fall, 2016.
Thanks, in part, to the work of Liana Sukiasyan, a University of Toronto iSchool student, five new business video tutorials were created this year. The video tutorials include instruction on how to find market and brand share in the Passport GMID database, using Statistic Canada to assess potential market size, and instruction on the use of SuperDemographics. These video tutorials are available at library.humber.ca/help/business
Library Instruction Update
Humber mandates that all full-time and contract faculty comply with the copying and distribution limits of Canadian copyright law. The Library’s copy-right department has developed Blackboard training to facilitate faculty’s understanding of these rules. To further support Humber’s directive, Mark Hanna (Associate Dean for the Business School), is now working with library staff in an official capacity to provide legal advice on copyright issues.
Website: library.humber.ca/copyrightEmail: [email protected]
Copyright for Faculty