hxr 2016: improving insurance member experiences -janna kimel, cambia
TRANSCRIPT
Pre-Licensure Program
Nancy P. Hanrahan, PhD, RN, FAANHxRefactored ConferenceApril 2016Nurses Redesign the Patient Experience
Tipping Point in its most basic meaning refers to a critical point when unprecedented changes occur rapidly with irreversible effect.
The term tipping point in its most basic meaning refers to a critical point when unprecedented changes occur rapidly with irreversible effect.
2
Silos and fragmentation
The legislation, which will result in an estimated 32million uninsured Americans getting health coverageby 2019, will begin to redesign a fragmented, uncoordinatedand highly expensive health care system.
3
The Management of Knowledge Creation and Innovation
4
Nurses are Ubiquitous4.1 million nurses Present at the bedside 24/7Embedded in all possible health care delivery sites.An untapped source of subject matter expertise of the lived experience of patients receiving health care.Nurses make extraordinary partners in tackling the redesign of the patients experience of health care
Health Care needs Unreasonable DisruptionNeed to think differently about health: move from a focus on providing services to a single individual to measurably improving outcomes for the populations in our communitiesRedesign the patients health care experience
A Phone Game for Asthma Control
Let the FUN begin!!!University of Pennsylvania, Games for Healthcare Solutions Challenge, 2012Trigger Buster
Body Wars!
A game for juvenile inmates in a detention center who are awaiting a hearing before Juvenile Court. The game is highly interactive building player skill at identifying the body part that is harmed from a substance or health problem such as HIV or STD.
Sexi ULearnAskTalk
LOGO
Welcome to the Transplant TrailYour journey to making life full and happy and keeping your organ transplant healthy and long-lasting.
Need to add lung too10
Nadia Dowshen, MDWarren Longmire, BESScott Schmidt, BA, BSN, RN
Adolescents with HIV
Medication Management
11
Kerry McLaughlin, RN, BSN,Founder & St. Johns Employee
Jennifer Abraczinskas, MD, Clinical Programs Contractor Camden Coalition of Healthcare Providers
Business Development
Charles Coltman, CEO Health PlatformsMobile health for chronic disease
Technical
Seth Archambault,DoerCreator.com
Jacob Abraham,Application Architect
Kalai Jeganathan,Developer
Value 16,000 Nursing Homes in the U.S. with ONLY 88% occupancy
178 Billion dollar industry, with 2.5 million patients engaging with a Nursing Home annually
2020 projections are 6.6 million nursing home residents
14
Real Time Monitoring of Patients Emotional and Physical Status
Care Coordination and Collaboration
Reduction of Hospital Readmissions
Lauren Chun, Penn Arts and SciencesGoalsLets Play Philadelphias goal is to give parents a tool to help integrate regular outdoor play into their childrens lives.Secondary focusTo serve as a tool to promote the social aspect of play for children.Target audienceParents and guardians of elementary-school aged children in the Philadelphia areaWhy just Philly?By narrowing the scope of the app, the idea is that more detailed information could be offeredIt would be possible to expand the project to other cities in the future
Add an option to Make New Account17
Jessica Thai, RN Penn Nursing Student
Journey to the WestMatthew Lee, Penn Nursing Student A Game that supports student grit in the face of distress. Evocative NarrativeEpisodic play sessions, building emotional arcsTraditional Asian Art Styleas framing
AppHappy: A Cats Tale
Go forth
Kuai Chi: A Journey to the West
How do you feel today?110QuestForumChart
Kuai Chi: Journey to the West is a mobile app under development by a multidisciplinary group of students from Nursing, Wharton, Design and Computer Science at the University of Pennsylvania. The objective is to promote better stress management among Asian international college students and facilitate their social integration with the general student population. With a prevalence of depression twice that of domestic college students, a reluctance to engage in help-seeking behavior due to stigma, and the challenge of cultural integration, creating interventions for this population requires a different approach to app-mediated therapy.
The game operates on the theoretical framework of salutogenic design, with the user's avatar serving as a surrogate of self in experiencing - and dealing with - externalized stressors, building resilience by reinforcing a user's sense of comprehensibility, manageability, and meaningfulness of experience (which in salutogenesis are the three components of the sense of coherence, adherence to or not determining how harmful stress is).
Further, deep breathing, an exercise shown to have benefits for the relief of stress and anxiety, will be integrated into the game as a core mechanic allowing characters to "see beneath" the current layer of the world, breaking illusions to allow the discovery of concealed paths, accessing the dreams of others, and freeing oneself of any encroaching magic. This will be unlocked early on in the game (quite possibly in the first scenario) by teaching the user to breathe at a certain rate and rhythm (matching the character's actions), with compliance tracked by the microphone of the mobile device, and is justified by the fact that mastery of "breath" (or chi) is essential to many Eastern arts, such as martial arts and such. In a sense, this simply requires a greater level of interactivity, as most gamers desire in the first place. Lastly, a future version of Kuai Chi will incorporate a semi-anonymous forum to build a sense of community and trust among users, as well as have users engaging with mentors (a mix of domestic and international students seeded by institutions) about cultural issues, and working with university specific mentors to plan events in their Community.
21
Everhealthier Women Dr. Anne Tietleman, PhD, RN, FAANPenn Nursing Faculty
Premie feeding deviseInventor: Barbara Medoff-Cooper, PhD, RN, FAANPenn Nursing Faculty
iVoice- patients report on quality of careNancy Hanrahan, PhD, RN, PhD
June 17-19, 2016 Nurse Innovation and Entrepreneurship Summit and HackathonHealth Informatics that transform health systemsMax Topaz, PhD, RN- Post Doctoral Research Fellow, Harvard Medical School and Brigham Women Health HospitalNatural Language Processing to enable faster, higher accuracy and better quality data coding and analytics. Ann Kirby, RN. Chief Compliance Officer and Vice President of Medical Review Systems at Rising Medical Solutions, Inc. Nurse Innovator in Quality Service Delivery.James Benneyan, PhD Northeastern University Healthcare Systems Engineering Institute. System Engineering Approaches to Health Care SystemsInnovations that transform Patient and Family Experience. Sarah Collins, PhD, RN. Nurse scientist and Senior Clinical and Nurse Infomatician at Partners. Healthcare Systems specializing in electronically capturing and sharing safety concerns from patient and family perspective.Kumiko O. Schnook, PhD, RN. Nurse scientist and Medical Informatics research fellow at Brigham and Womens Hospital. Leveraging technology to facilitate and support patient transitions and team communicationDan Feinberg MBA, Director Northeastern University MS Health Informatics Program. Using health informatics to benefit patients and families.Design and Technology to Motivate Behavior Change.Matthew Lee, BSN, MS. Award winning game designer and nurse who is passionate about the potential games have to change the world and touch the lives of those who play them. He blends the scientific with the fun to create experiences people enjoy and learn from. Hiyam Nadal, RN. Nursing Director at Massachusetts General Hospital. Empowering fathers to engage with their children and families. Holly Jimson, Phd. Northeastern University. Focused on technology for health interventions in the home, with an emphasis on the needs of older adults and vulnerable populations. Including cognitive monitoring with adaptive computer games, interactive physical exercise with real-time feedback based on data from the Kinect camera, sleep monitoring and interventions, and socialization monitoring and interventions