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“APPLIED KNOWLEDGE IS POWER”

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“Knowledge is knowing a tomato is a fruit;

Wisdom is not putting it in a fruit salad.”

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Hyperion is an independent consulting firm that loves Training, especially the motivation part that helps create a Win-Win situation between the employees & employer.

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SERVICES – WHAT WE DO.

COMMUNICATION TRAINING

SOFT & BEHAVIOURAL

SKILLS

ORGANISATIONAL DEVELOPMENT

CRM USER ADOPTION

EMPLOYEE ENGAGEMENT

E-LEARNING

PRE & POST TRAINING

EFFECTIVENESS

LEADERSHIP & MOTIVATIONAL

EVENTS

PERFORMANCE HEALTH-CHECK

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Our services at Hyperion are unique...we help clients define and execute strategy. We partner with our clients to share our expertise, to guide them to develop the best solutions and processes possible, and to educate about potential pitfalls. We at Hyperion, provide smart training and consulting solutions in the areas of leadership, sales and sales management, customer service and soft skills training such as communication and negotiation and beyond. Our consulting programs are designed to meet a variety of client needs. Our experience and our track record for successful project results are key reasons why we have established the reputation as the leading Training consulting firm.

Our primary goals with every client are to substantially increase customer satisfaction; improve efficiency and productivity; and reduce or control operational expenses. Top of FormHyperion has redefined entrepreneurship in the country and we offer worldwide standards for local delivery as we address the training needs of organizations with clear and crisp solutions that are measurable and visible.

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SERVICE OVERVIEWOur clients represent small privately held firms as well as the Public Limited Corp.; some have tens of employees, other hundreds. Others have multiple locations worldwide, and some just have one. They also represent a diverse range of industries, including:

Financial Services

Utilities

Telecommunications

Healthcare

Insurance

Associations & Non Profits

Education

IT & ITeSBusiness to Business

(Sales/Services)

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WHY OUR CLIENTS CHOOSE US?Hyperion delivers tangible benefits to its clients who are starting up a new business or a project.  In the majority of cases, our services pay for themselves from direct client savings. The key benefits we deliver are:

Reduced initial capital investment

Better operational results

Long term operational cost savings

Higher productivity

Reduced start-up time

Shorter performance ramp-up

Better technology selection

Improved employee selection

Reduced client resource commitment

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PROJECT OBJECTIVE

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COMMUNICATION

Being able to communicate effectively is the most

important of all life skills. The ability to communicate

information accurately, clearly and as intended, is a vital life

skill and something that should not be overlooked.

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COMMUNICATION SKILLSHyperion offers customized training in communications for organizations looking to: Improve workplace communication skills Enhance Customer Satisfaction performance Empower business relationships through enhanced interpersonal

communication skills

Our Training in Communications is proven to significantly increase your Employee’s Customer Service skills. The emphasis in our Communication Skills Training is on Spoken English, listening skills, Soft Skills and Customer Service.Soft Skills as opposed to hard skills (technical skills), greatly impact the personality development of employees. Organizations today recognize that the professional development of their employees plays an important part in maintaining relationships with their customers and developing a successful business.

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TRAINING OVERVIEWCustomized Training Material

Use of Audio/Video Resources

Interactive Sessions

Regular Tests & Feedback

Advance Auto Evaluation Systems

Mock Calls & Role Plays

Please go through Our Communication Training Module below, we can also customize the same based on your specific needs.

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DELIVERY METHODSWe train employees on ‘Communicative Excellence’ by conducting training sessions on effective business communication, business & social etiquette, preparing them to deal with internal as well as external customers. New employees entering the system are inducted through our ‘Campus to Corporate’ program to help them make a smooth transition to their work life.

We primarily deliver the training in 3 formats:

Create, Customize and Deliver the training

Create, Customize and Train the Trainers of the organization

Create, Customize and hand over the material to the organization

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THANK YOU!