ibd patient panels work planing work planning is a cycle of: -review – reflection – planning –...
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IBD PATIENT PANELS
WORK PLANING
WORK PLANING
Work Planning is a cycle of:
-review – reflection – planning – action – reflection - review –
A systematic way of focussing and organising work and reviewing progress
WORK PLANING
Internal Focus
External Focus
WORK PLANING
Event
Seminar
Open day
WORK PLANING
Activity – survey
WORK PLANING
Frameworks for planning:-•Patient Journey
•IBD Standards
WORK PLANING
Meeting the NHS:
•Educational - a series of speakers on different topics
•Influence – someone with a responsibility for an area that needs improvements
WORK PLANING
Work Planning is a cycle of:
- review – reflection – planning – action – reflection - review -
WORK PLANING
LEEDS IBD PATIENT PANEL
AREAS OF ATTENTION BY THE PANEL 2008_10
The Panel has been active for two years. This note lists the areas where the Panel has focused its attention
The publication of the IBD Standards has set a framework for future attention
WORK PLANINGOutpatients•Questionnaire re patient experience to prioritise areas for attention•A single standard of service across all sites in Leeds•Standard of accommodation at the LGI in particular•Access to Flare Up Clinic (problem with booking service)•Delays in follow ups – use of telephone/email clinics to resolve•Patient information•Renaming of Colitis Clinic to Crohn’s and Colitis Clinic•Review of patient experience – suggestion box
WORK PLANING
IBD Nurse and other clinical support
•Funding for 2nd IBD nurse
•Access to Dietetics
•Access to Psychology
WORK PLANING
• Inpatients
Centralisation and co-location of wards at LGI
A&E admissions
Questionnaire re patient experience and report forming baseline for assessing the impact of centralisation and other changes
Patient information
WORK PLANING
PCT
•Recognition of IBD standards
•Tariff for e.g. telephone clinics
•Involvement in service redesign
WORK PLANING
General re Panel
WebsiteEmailCommunication Membership
WORK PLANING
The Panel has met with the Chief Executive of the Trust and the Director of Quality. The clinical team are active members of the Panel.
Ian Johnston
Chairman