ibm digital workplace hub with ibm connections & timetoact's xcc - web content & custom...

IBMDigitalWorkplaceHubPoweredbyIBMConnections&XCC- WebContent&CustomAppsExtension

FelixBinsackIBMChampionFounder&CEOTIMETOACTGROUPInventorandProductManagerof [email protected]

2

“IBMDigitalWorkplaceHub”

Pleasedon’tgetconfused:-)

IBMoffersanIBMConnectionsandXCCinasoftwarebundleasthe“IBMDigitalWorkplaceHub”.

TIMETOACTreferstothebundleasthe“IBMDigitalWorkplaceHub- PoweredbyIBMConnectionsandXCC– WebContent&CustomAppsExtension”.

TIMETOACTpreviouslyusedtheterm“TIMETOACTUniversalIntranet”forthebundletoo.

3

AboutTIMETOACT

FelixBinsack• IBMChampion• Founder&CEOTIMETOACTGROUP• InventorandProductManagerof XCC• [email protected]

• Founded1998• 6Companies• 270Employees• OwnedandManagedbyFounders• HQinCologne,Germany• OfficesinMunster,Hamburg,Munich,Augsburg,Stuttgart,Mannheim,

Lelystad,Vienna,Zuerich

44

Background&ProductChronology

f_j=aáÖáí~ä=tçêâéä~ÅÉ=eìÄ

1997 1998 2000 2007 2012

2013 2015 2016 2016

IBMConnections CustomHomepageforIBMConnections

5

Introduction 5IBMDigitalWorkplaceHub 5ScreenShots 25UseCases 50CustomerStatements 86TechnicalInformation 94Services&Partners 109Collaboration 113Applications 125IntranetStrategies 127Summary 146AboutTIMETOACTGROUP 149

Agenda

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6

IBMDigitalWorkplaceHubPoweredbyIBMConnectionsandXCC– WebContent&CustomAppsExtension

Introduction

7

Know Share Do

ManyWorkplacesStillLookLikeThis

ApplicationsLinkLists

CollaborationMail- &

FileServers

InformationWebContentManagement

8

Know Share Do

ApplicationsApplicationIntegration

CollaborationEnterprise

SocialNetwork


MostWorkplacesAreNotIntegrated

9

Prettyandcolorful

Functionaland

integrated

InternalCommunications

EnterpriseCollaboration

10



11

WebContentManagementTop-DownCommunication(1:n)

StagnatingContentApprovedContent/BindingDirectives

CommunicationofMgn.IdeasandOpinionsImportantInformationstaysonTop

DedicatedAuthorswithIntenseTrainingPixelPerfectLayout

SetasdefaultHomepagebyPolicy"Management’sIntranet"

Know

Wehavealmost20yearsofIntranetexperience!

„Employeeshavetobeawareofourpriorities,strategy,valuesandimportantnews.Everythingimportantmustbepublishedonourplatform.Ourcontentisapproved,reliableandneedstolookgreat.“


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EnterpriseSocialCollaborationPeer-To-PeerCollaboration(n:n)/HierarchyIndependent

GrowingContentUnofficialContent

FormationofIdeasandOpinionsPopularInformationstaysonTop

UserGeneratedContent(withoutTraining)FormFollowsFunction

SetasdefaultHomepagebyEmployee"Employee’s Intranet"

Share

“IneedEnterpriseSocialSoftwaretogetmyworkdoneandstayintouchwithmypeers.Socialisgreattodevelopideasandexchangeopinions.Mycontentmustbecreatedfastandeasy.“

“SocialSoftwareisgreattostayontopofthings”


13

ShareKnow



WebContentManagement EnterpriseSocialCollaborationTop-DownCommunication(1:n) ó Peer-To-PeerCollaboration(n:n)/HierarchyIndependent

StagnatingContent ó GrowingContentApprovedContent/BindingDirectives ó UnofficialContent

CommunicationofMgn.IdeasandOpinions ó FormationofIdeasandOpinionsImportantInformationstaysonTop ó PopularInformationstaysonTop

DedicatedAuthorswithIntenseTraining ó UserGeneratedContent(withoutTraining)PixelPerfectLayout ó FormFollowsFunction

SetasdefaultHomepagebyPolicy ó SetasdefaultHomepagebyEmployee"Management’sIntranet" ó "Employee’s Intranet"

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Whathappensifyoudonotintegrate

theAntipodesoftheIntranet?



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AttentionFragmentationContentFragmentationContentOverlap,RedundancyandInconsistencyGovernmentChallengesHowshouldmanagerscommunicate,asthemselves“MiketheManager”usingIBMConnectionsoras“theManagerMike”throughInternalCommunications?

UserChallengesWhereshouldemployeeslookforcontent?OnIBMConnectionsorintheWebCMSbasedIntranet?

16

ShareKnow



17

Introduction

IBMDigitalWorkplaceHub

18

Know Share Do



SocialNetwork



19

Becomea’ConnectedCompany’

EmployeeOnBoarding

AlumniEmployees

Customers

SupplyChain/Partners

20

Do

ADigitalWorkplaceShouldWorkLikeaBrain!

ShareKnow

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24NewUseCasesforIBMConections

EmployeeMagazine

TopManagers

Chairman’sOffice


EngageEmployees

BusinessUnits

Branding&Design

Personalization&Targeting

EmployeeRelations

SinglePointofTruth


Usage&Adoption

CommunityManagers

NewUserOnboarding

CurateContent


ApplicationIntegration

Customers&Partners

Forms,ListsandWorkflows

ToolsMenu

CustomApps


ITManagersIntranetasaService

AnonymousUsers

MobileUsers

CFOs

SimpleIT

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UseCasesforEveryone

BlueCollarWorker

Customers&Partners

CommonStaff&TraditionalManager

Community&DepartmentManager

SeniorManager


KnowledgeWorker

RetrieveIntranetcontentwithoutauthentication.

Easyinterfaceforapplications,contentandcollaboration.

BenefitfromintegratedIntranetwithcollaboration,content andintegratedapps.

Easilymaintainlandingpagesforbusiness, serviceunitsandcommunities.

Getattention,ccommunicatedirectlywithhighauthenticity.

Increaseaware-nessfor internalcommunications.EffectivelydelegatecontentcreationandmaintenancetoLOB.CurateContentfromLOB.Listen toandengageemployees.

Benefitsfromincreasedadoptionandcollaboration.UseIntranetMobileExperience.Getattentionthrucuration.

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DriveDigitalTransformation- IncreaseEmployeeEngagement&Participation

Consumer Contributor Curator Communicator KnowledgeWorker

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IBMDigitalWorkplaceHubShowCase

25

SampleScreenshots

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IntranetHomepageintegratedinIBMConnections- communicationandcollaborationarealwaysavailablewithoneclick.IBMConnectionsisleveragedandutilizedforauthentication,accesscontrol,commenting&liking,contentstorage,contentapproval,fulltextsearch,notificationetc..Noadditionalsoftwareorhardwarerequired.Allusersarepresented‘their’personalizedhomepage,e.g.FrenchusersFrenchhomepage,UKusersUKhomepageetc.

SampleHomepage

Architecture

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Contentistargeted toausersinheritedLDAPattributes(passivepersonalization,e.g.businessunit,location,region,roleetc.)Contentispersonalized toausersindividualpreferences(activepersonalization)PersonalizationdoessupportthecombinationofattributeswithBooleanoperators (e.g.IfauserisfromlocationAandisnotapart-timeemployeetheuserwillseecontentABC,otherwisecontent123)

SampleHomepage

Personalization

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Navigationwithlinkstolandingpagesfrombusinessunits,serviceunits,teamsandprojects(e.g.CommunitieswithXCClandingpages)Nestednavigation,i.e.largeunitshavetheirownnavigationwiththeirownlandingpageswhichagainmaycontaintheirownnavigationStaticcontentusingIBMConnectionsembeddedexperienceparadigm

SampleHomepage

SiteNavigation

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ToolsMenuisavailablethroughoutIBMConnectionswithhoveroverthetoolsiconSetuptheFlyoutPagewiththemostrelevantand/ormostfrequentedapplicationsEasyCustomizationwithCSSSampleWidgets

PeopleFinder

SampleHomepage

ToolsFlyoutPage

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TopNews(AggregatedfromBusinessUnits)BusinessNewsRegionalNewsNewsformyInterestServiceUnitNewsLinksFilesEvents

Allcontentcanbepersonalizedand/ortargeted

SampleHomepage

ContentWidgets

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ManagementBlogsDriveemployeestoCXOstatementsAvoidCXOdisappointmentsistheirstatementsdonotachieveenoughattentionbecausemanyemployeesdonotfollowthem

Employee’sblogInternalcommunicationsrewardsemployeesengagementwitha“Pickoftheweek”

Driveemployeesattentiontoquestions,discussionthreadsandideaswherefeedbackisrequired

SampleHomepage

CuratedContent

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ClippingWidget(e.g.Reuters,Dilbert)

Cropmark/CSS/JQuerySelectorCustomCSSincl.

SocialFacebookTwitter

RSS/AtomFeeds(incl.pictures)Stock,Weatheretc.ConnectionsContentManagerFiles

SampleHomepage

ForeignContent

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HTMLwidgetthatconsumespublicorprivateRESTservice,e.g.retrieveszipcodedescriptionWidgettowidgetcommunication,e.g.mapswidgetopensGooglemapstothezipcode

SampleHomepage

Applications

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EasyCustomizationwithCSS

SampleHomepage

Layout

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CustomerscustomizetheirIBMConnectionsCloudExperiencewithstandardCSSknowhow.

SampleHomepage

CloudLayout

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ResponsiveheaderwithintegratedIBMConnectionsandXCCnavigationMeganavigationwithIBMConnectionsmenuopened

SampleHomepage

ResponsiveLayout

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InternalCommunicationScheduleOpenTeamTasksCreateTeamTasksCreateNewsMyOpenApprovalRequestsPagestobeReviewedConnectionsAnalyticsMostVisitedArticlesMostLikedArticlesMostCommentedArticlesInternalCommunicationsForumInternalCommunicationsGuidelines

Sample

EditorDashboard

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OnboardingwithaStepbyStepwizardEasilycustomizable

Sample

Onboarding

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CommunityownersmanagelandingpageBringsstructuretocommunitycontentAggregateinformationfromcommunityandsubcommunities

Sample

XCCCommunities

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FullpagewithoutIBMConnectionscommunitynavigationCustomlayoutforspecialpurposeswithbackgroundimage

Sample

XCCCommunities

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“NewsoftheDay”nexttotheactivitystream

LayoutSamplewithEnhancedActivityStream

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LayoutSample:FullResponsiveLayoutwithCustomHeader

ResponsiveheaderwithintegratedIBMConnectionsandXCCnavigation

MeganavigationwithIBMConnectionsmenuopened

(Inthisexampleweareusingamegadropdownlibrary,seewebsiteformoresamples:https://codyhouse.co/gem/mega-dropdown/)

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LayoutSample:FullResponsiveLayoutwithCustomHeader

Aspageisscrolleddownnavigationremainsvisiblebutcompanylogosizeisreducedtofitwithinnavigation

WithreducedscreenresolutionNavigationisreducedtoanicon.Iconopensanavigationmenufromtheside.Widgetsarearrangedbeloweachotherratherthenbesideseachother

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ExternalusersarewelcomedwithadesignatedpageFirststeps introductionBusinesscardsofsupportstaffDirectlinktoindividualcommunities

Sample

ExternalUsers

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IntegratedintoIBMConnectionsmobileapp

Sample

MobileUsersUI

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IntegrateClassicNotesapplicationswithtwisties usingansimpleiFrameWidgetModernNotesapplicationswithXPages,postsearchrequeststotheapplication,displaysearchresults

IntegrateDominoApps

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UseSingleSignonwithDomino(anotherplatforms)toutilizeindividualreadandwriteaccessrights

Integrate(Domino)AppswithSingleSignOn

4848 48

WithIBMConnections&XCCitisquiteeasytobuildcustomapplications.InthisexampleweredevelopedanIBMNotesbasedInformationManagementapplication.

CustomApps(e.g.InformationManagement)

4949 49

FormsIntegrationEmbedforms(anonymously,authenticated)DisplayrecordsFormatrecordsOpenresponseformsEditrecordsLearnmore:https://youtu.be/cKqUksrF6UY

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IntegrateCommunications

UseCases1- 10

InternalCommunicationscanuseaspecialcommunitytocreateandmanagetheircontentandpublishitonXCCbasedIntranethomeandlandingpages.XCCpagescanbesetupandcustomizedeasily,usingasetofgridtemplatesandchoosingfromalmost60widgets.

InternalCommunicationscansetupandmaintainanavigationbetweentheXCCpages,providingemployeeswithanintuitiveuserexperienceforsurfingtheorganization.

DesignaPersonalizedIntranet,CreateandPublishContent

InternalCommuni-cations

1

WithXCC,InternalCommunicationscanturnthetypicalonewaycommunicationintoarealdialogwiththeemployees.Herearesomeexamples:

Enableemployeestolikeandcommentonallavailableinformation.Bringspecificforumdiscussionsand/orideastotheemployees’attentionwithprominentlyplacedwidgetsontheIntranethomepage.

ListentoandRespondtoEmployees

EngageEmployees

2

Observeandanalyzetheemployeebasesentimentthroughcommentsandquestionnaires.Engageemployeeswithapicturecompetition,forexampleaskemployeestouploadtheirpictureswiththenewcompanylogoandletallemployeesvoteonthebestpictures.

WithXCCCommunicationandCollaborationareeitheronthesamepageoravailablewithjustoneclick.

ListentoandRespondtoEmployees

EngageEmployees

2 Seevideo:http://youtu.be/Fg-eh1zHg6Q

XCCisbuiltwiththelatestInternettechnologysuchasBootstrap,Fontawesome,IndexDB,JQueryUI andRequireJS.

WithstandardCSSknowledgeitispossibletoadoptthedesignoftheXCCpagestomatchcorporateidentityanddesignguidelines.

BusinessdivisionscanhavetheirindividualCI.

Branding,CorporateIdentity&UserInterface

Branding&

Design

3 Seepresentation:http://slideshare.net/timetoact/xcc-layoutoptions

XCCmakesitmucheasierfordivisions,branches,departmentsandlocationstocreateandmaintaintheirownlandingpageontheIntranetthananytraditionalWebContentManagementSystem.

AlmostallWebContentManagementSystemsarebuiltandoptimizedfortheInternetandarefartoocomplicatedforoccasionalIntranetusers.IBMConnectionsismuchsimplertouse.Anyemployeecancreateablogpostoreditawikipagewithoutanyspecialtraining.

CreateandMaintainLandingPages

BusinessUnit

Communi-cation

4

IntranetHomepage(personalized&targeted)SU1

BU1 BU2

SU2

SU1 SU2 SU3 SU4

BU1 BU2 BU3 BU4

PortalorWebCMSbasedIntranet

Homepage

WithtraditionalwebCMS,InternalCommunicationsismostlyunabletoeffectivelydelegatethemaintenanceofthelongtailofthedepartmentalwebpages.

WithXCContheotherhand,InternalCommunicationsareabletosetupadepartmentalpage,includeitinadivisionalorintheglobalnavigationandassignmaintenanceveryeffectivelytomanagersorassistantsofthatrespectivebusinessunit.

CreateandMaintainLandingPages

BusinessUnit

Communi-cation

4

WithXCC,topmanagershaveachoice:EithertheyallowInternalCommunicationstorephraseandpublishcontentontheirbehalfortheycreateandpublishcontentdirectlyandjustaskInternalCommunicationtodirectattentiontotheirpostwithaprominentplacingontheIntranethomepage.

Thisway,topmanagerscanengageinamorepersonalwaywiththeemployeesandstillgettheattentiontheydeserve.

CommunicateAuthenticallyandEffective

Manage-ment

Communi-cation

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WithXCC,itiseasytosetupaspecialpage allowingacompany’schairmantointeractwiththe employeebase:

Introducethechairmanwithhisbioand aninterview.Publishthechairman’slatestideas,prioritiesandthoughtsprominently.Allowemployeestodiscussissues,provideideasandhavethechairman’sofficehelpthechairmanwiththe workload.

EngagewithEmployeeBase

Chairman‘sOffice

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WithXCC,InternalCommunicationscancreateanonlinerepresentationofaprintedemployeemagazine– eitherastheprintedmagazineappearingperiodicallyorincontinueddeliveryform.

Theonlinerepresentationofcourseaddsvaluetotheprintedmagazine,asitprovidesafeedbackchannelforemployees.

OnlineEditionofaPrintMagazine

EmployeeMagazine

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WithXCC,EmployeeRelationsmanagersareabletodocumentandmaintainguidelinesandrulesandmakethemeasilyaccessibletoemployeesaspartoftheIntranet.

Guidelinesspecifictoabusinessunitorlocationcanbepublishedontherespectivelandingpageonly.Viatheemployees’commentstheguidelinesandrulescanbeconstantlyimprovedandhoned.

DocumentGuidelinesandRules

EmployeeRelations

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XCCadminsareabletotargetuserswithcontentspecifictotheirinterests,accordingtotheirinheritedLDAPattributeslike

BusinessUnit,Country,LocationorManagementLevel

Userscanpersonalizetheirexperiencebysettingtheirindividualpreferences.PersonalizationandTargetingbothworkonanXCCpageandonawidgetlevel.


Personali-zation

&Targeting

9 Seepresentation:http://slideshare.net/timetoact/xcc-personalization

UsingseparateplatformsforInternalCommunicationsandCollaborationconfrontsauthorsanduserswithdifficultchoices:

Wherearetheysupposedtopublishandwhereshouldtheysearchforcontent?SomemanagerswillchoosetocommunicatethroughtheWebCMSbasedIntranetwebsite,whileotherswillchoosetocommunicatethroughthecollaborationplatform.

Contentoverlap,redundancy,inconsistencyandgovernanceproblemsaretheinevitableconsequenceofmultipleplatformsontheIntranet.

Withmorethanoneplatform,itispracticallyimpossibletocreateaSinglePointofTruth.

InformationArchitecture

CreateaSinglePointofTruth

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EnhanceCollaboration

UseCases11- 14

XCCprovidesmanywaystoconsume,contributetoandmaintaintheIntranet.Thestructureismostimportantfornewemployees,occasionalusersandsilversurfers.

Thethresholdtocontributionwithlikingandcommentingisverylow.Liking,commentsandcontentcreationallappearintheactivitystreamandthussecureahighawareness.

ThecontentcreationandmaintenanceismucheasierthanwithtraditionalWebContentManagementSystems.Delegationtolineofbusinessisveryeffective.

WheneachbusinessunithasonepersoninchargeofmaintainingitslandingpageaspartoftheIntranet,theneachbusinessunitautomaticallyhas oneIBMConnectionspoweruser.

IncreaseIntranetUsage&Adoption

Usage &Adoption

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WithXCCIntranetusagetypicallyincreasesby100percentand more.

IncreaseIntranetUsage&Adoption

Usage &Adoption

11Consumer Contributor Moderator Internal

CommunicationsKnowledgeWorker

NotonlycanInternalCommunicationscreateandpublishcontentwithXCC(aswithanyotherWebContentManagementSystem),theycanalsocuratecontent.

Inotherwords:InternalCommunicationscanselectanemployee'sblogpostandpublishitprominentlyontheIntranethomepageoronthelandingpageofabusinessunitorlocation,andthusrecognizeandrewardtheemployee’scontribution.

CurateContent

CurateContent

12 Seevideo:http://youtu.be/RbqZ6Ukq93c

XCCenablescommunitymanagerstoeasilycreate,customizeandmaintainlandingpagesfortheircommunity.

Theycanchooseapredefinedlayoutfromavarietyoftemplatesandarrangethemostimportantcontentaccordingtotheirpreferences.Theycanalsoincludecontentfromsubcommunitiesorotherrelevantcommunitiesatwill.

DesignandMaintainCommunityLandingPages

CommunityManagers

13

Filesandlinksinwidgetscanbeindividuallyselectedandsorted.Introductoryinformationandimportantpostscanbepublishedinafixedposition.

Introducethecommunityteambytheirrole,usingthePeopleSelectorwidget.DisplayalleventsfromthemainandthesubcommunitieswiththeEvent Calendarwidget.Interactiveelementshelpdrivinguserengagement.Communitylandingpagescaneithersticktothecommunitynavigationorcoverthewholewidthandreplacetheoriginalcommunity navigation.

DesignandMaintainCommunityLandingPages

CommunityManagers

13 Seevideo:http://youtu.be/fPksMAuJ2SE

XCCmakesiteasytocreateanonboardingwizardthatacquaintsnewIBMConnectionsuserswitha stepbystepguidedtour.

LettheemployeesknowwhythecompanyinvestsinaSocialIntranet,whatisinitforthemandhowtheycanuseit.TheacceptanceoftheIntranetguidelinesandtheenrollmentprogresscanbe documented.

OnboardNewEmployeeswithaWizard

NewUserOnboarding

14 Seevideo:http://youtu.be/Kc7qqVzQG9U

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IntegrateApplications

UseCases15- 19

XCCprovidestheiFrame,theHTMLandtheClippingwidget.

TheiFramewidgetsupportseitherretrievalthroughtheuserorthroughtheserver.TheHTMLwidgethasanintegratedCSS,HTML,JSONandJavaScripteditor,whichsupportsdirectcodeeditingwithoutcopying thecodetoandfromanexternalapplication.

TheHTMLwidgetisabletopostandprocessRESTcallsfromotherapplicationsanddisplaytheresults inacustomformat.ViatheintegratedJavaScriptEventHandlerFramework,widgetscancommunicatewitheachother(e.g.aCRMwidget“talking”toaERPwidget).

IntegrateLegacyApps

CustomApplications

15

TheClippingwidgetsupportsuserswithoutdeveloperskillsinintegratingpartsofotherwebsitesintotheirownXCCpage.TheClippingwidgetcaneitheruse cropmarksorCSSmarkstoselectrelevant content.

IntegrateLegacyApps

CustomApplications

15 Seevideo:http://youtu.be/GMvT-fUBg1g

ApplicationDevelopersareabletocreatetheircustomwidgetsandmakeitveryeasyfortheirauthorstointegratecontentorfunctionalitiesfromotherapplications.

WehaveplanstobuildwidgetsthatallowselectionanddisplaycontentfromanyNotesdatabase.Applicationdeveloperscanshareandexchangetheircustomwidgetswithother customers.

CustomWidgetswithXCCAPI

BuildCustomWidgets

16 Seepresentation:http://slideshare.net/timetoact/xcc-api

Keepmostfrequentedandrelevanttoolsreadilyavailableinafly-outpagethroughoutXCCandIBMConnections.Thefly-outpagecancontainanywidget.

Examplesare:

peoplesearchemergencyhelptimetrackingapplicationweatherforecastcompanystockLinksIntranetpreferences

ToolsMenuAlwaysAvailable

ToolsMenu

17

FormsExperienceBuilder(FEB)Widgets

Forms,Lists&

Workflows

18

TheIBMFormsExperienceBuilder(FEB)enableslineofbusinessuserstocreatewebformsapplicationsforstand-aloneuseorforcustomerandemployeewebsites.Non-technicalusersareabletocreatesophisticatedwebapplicationscompletewithforms,database,reports,security,notificationsandmore.

FEBisarapidapplicationdevelopmentplatformandassuchanbrowserbasedalternativetoDominoapplications.

TIMETOACTdevelopedtwoFEBwidgetsasanextensiontoXCCthatallowembeddingFEBFormsanddisplayandeditFEBData.

SeeFEBvideo:https://youtu.be/9TbqkRROars


Forms,Lists&

Workflows

18

FEB– FormWidgetEmbedFEBForms

SelectForm(fromallFormstheuserhasaccessto)SelectHeightSelectPrivacy

Anonymous(e.g forComplaints/WhistleblowerForms)Authenticated(willpassusersprofiledatatoforms)

View&UseFormsView&SubmitFormViewResultpage("ThankYou"Page,FormsResponses,NewForm)


Forms,Lists&

Workflows

18

FEBDataWidgetSelectLayout(Grid,List,Table)MapDataFieldstoLayoutFieldsDefineActions(Create,Edit,Delete)FormatLayoutandFieldswithCustomCSS


Forms,Lists&

Workflows

18

Thecapabilitytoedit&deletedatarecordswiththeFEBDataWidgetisarealbreakthroughthatallowsacompletenewsetofapplications.

IBMConnectionswithXCCandFEBmakeabeautifullyintegratedDigitalWorkplace.

CreateaBrandedandSimplifiedExperience

ExtranetforCustomers&Partners

19

WithXCC,itispossibletocreateandcustomizealandingpageforexternalusers.Thelandingpagecouldprovideintroductoryinformationandreduceorlimitcomplexitytotherequiredfunctionality.

Ofcourse,theresultingExtranetcanbebrandedinthecorporate design.

Createandmaintaincontentonce,useitintheIntranetandExtranet.

80

Simplify IT

UseCases20- 24

TheentireIntranetisaccessiblewiththeIBMConnectionsAndroidandiOSapps.

XCCusesthelatestBootstraptemplatesandisresponsivetoo.

Noprojectrequired.

ParticipateontheIntranetfromMobileDevices

MobileUsers

20 Seevideo:youtu.be/jv4CrO4DQHE

ProvideareadonlyaccesstoselectedIntranetcontent,ofcoursewithyourcompany’sdistinctivecorporatedesign.

Anonymousaccessisrestrictedtoreadingonly(nocomments,nolikesetc.)toXCCpagesthathavebeenexplicitlybeenbyWebMastersmarkedas“AvailabletoAnonymousAccess”toIBMConnectionsContentfrompublicandmoderatedcommunities.Contentfromrestrictedcommunitieswillneverbeexposedtoanonymousaccess.

Andthewebsiteisfullyresponsivetoo.

InformationAccess

AnonymousUsers

21

XCCisavailableforbothIBMConnectionsonpremisesandasaserviceforIBMConnectionsCloud.

Onpremisesorcloud:initialsetupcanbeachievedinlessthananhour.

On-PremisesandCloud

Intranetas a

Service

22 Seepresentation:slideshare.net/timetoact/xcc-cloud

EliminateWebCMScostsforSelectionPurchaseImplementationIntegration

AccessManagement(Read/Write)ActivityStreamIntegrationSearchIntegrationSingleSignOnUIIntegration

MobileAccessTrainingRunning

anotherplatformbesidesIBMConnections.

ReduceCosts

ChiefFinancialOfficers

23

XCCdramaticallyreducesIntranetcomplexity,asiteliminatestheneedforanextraWebContentManagementorApplicationIntegrationplatformandmeetsallrequirementsforplatformintegration.

UserinterfaceintegrationActivitystreamintegration@MentionIntegrationfulltextsearchintegrationsinglesignonandmuchmore

aregiven,noprojectsrequired.

UpdateIntranetlayout,templatesandlandingpagesinatestbedwithouthavingtosetupaseparatetestenvironment.

ReduceComplexity–AccelerateDevelopment&Deployment

ITManagers

24

86

CustomerStatements

87

WhatourCustomersSay…

„XCCbrings internalcommunicationto awhole new level.It helpsincrease users‘awareness about

company life and improves the onboarding process forour new employees.“

MarcinKasa,Axxiome Group

„Inanoff-timeminute (during abreak)Iinstalled XCCinourAcceptation Environment.

Everything went smooth,no problems during theinstallation…“

R.Angioni,Saxion,Universityof AppliedSciences,Netherlands

„We createdanidealinformation architecture thatseamlessly integrates internalcommunications andcollaboration inanhybridIntranet.Our new Intranethas beenperceived very well by ouremployees.“

Mandfred Meindl,ManagerIntranet&OnlineMarketing,VAUDESportGmbH

&Co.KG

88


„With IBMConnectionsand XCCwecan create amore agileIntranet.“

Arey Zargham &JohnMerlino,Tufts Health Plan

„XCCrevolutionizes our Intranetentirely!Now,relevantcontent can be populated completely intuitivewithinseconds and is globally accessible.It is arealinnovation.“

EvaMartinez,LappHoldingAG

„Thisinnovativesolution bringsadditionalvalue to anIBMConnectionsenvironment,allowing our customers toelegantly integrate their internalcommunication content intotheir social business platform.IBMand TIMETOACTtogether,apartnership to acceleratesocial business.“

JasonRoyGary,CTO,IBMSocial

SoftwareFoundation

„Informationand collaboration platforms are perfectlyintegrated into auser-friendly and powerfulIntranet.“

RetailCustomer,Germany

89


„Afteronly 90minutes training evenour ITlaymen were able to create

great landing pages for their departments.That‘sabsolutely incredible!“

AlexanderRamseger,Berge&MeerTouristikGmbH

„XCChas transformed IBMConnectionsinto acompleteIntranetenvironment.With XCCwe

are able to combine the social features of IBMConnectionswith the functionalities and look &feel ofanIntranet.“

SanderZwart,ilionx

„Inorder for PilzConnectionstosucceed,it was

important to offer allemployeessimpleand clear first steps intothe world of social business.TheTIMETOACTsolutionenabled us to avoid reservationsand acquaint users with theconcept of knowledgemanagement.“

JürgenFischer,PilzGmbH&Co.KG

90


„WithXCCthelaunchofIBMConnectionswasmuchmoreeffective.

XCChasincreasedacceptanceofourIntranetandisanindispensabletoolforus.“

Carolin Strunk&StefanSchindlbeck,Ostdeutscher Sparkassenverband

„XCCisacongenialextensionofIBMConnections,whichincreasesuseracceptancesubstantially.“

WolfgangPonesch,Raiffeisenbank Bregenz

„Employeesdonothavetogoanywhereelse.

Everythingisinoneplace.“USGovernmentCustomer

91


„We have never beenable to evaluate anyproduct as fastas XCC.“

GeorgProbst,Lantal TextilesAG

„There is ahuge gap from thetraditionalIntranetto amodern

social Intranet.XCCis the bridge between them:Itmakes the shift more comfortable for the employees.“

SvenBradtke&HenningMüller,SparkasseRostock

„XCCgives more structure to IBMConnectionas it prominentlyplaces relevantinformation onthe communities home page.Therefore,XCCleads to more transparency and decreasesfrictionloss.“

SonerBogaHANSA-FLEXAG

92


“XCCistheperfectcomplimentforIBMConnections,thissolutionmadetheprojectpossibleandwearereallyhappywiththeresultssofar.Itisreallyeasytocustomizewithalmostnotechnicalskillsrequired.”

SantiagoSuarezMesaGRUPOFAMILIA

“WeareveryhappywithXCC.

IthasbecomeatotalgamechangerforouruseofConnections.”

Sigthor HilmissonMinistry for Foreign Affairs of Iceland

93


SeetheURLbelowfor:• Anoverviewofourcustomerstatements• Customercasestudies• VideoInterviewswithXCCusers

http://connections-apps.com/product/xcc-web-content-custom-apps-for-ibm-connections/#customers

Doyouwanttoknowmore?Mostofourcustomersarewillingtotalktopotentialcustomers.Justaskusandwesetyouupforprivateconversation.

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TechnicalInformation

Appendix

95

Frank AdamsIam…(passivepersonalization,targetingprofileattributeinheritedfromLDAP)

• GermanEmployee• BusinessUnit1• Location AIprefer…(activepersonalization,profileattributesetbypersonal preferences)• SubjectABC• SubjectGHJMyConnections…• MyCommunities• MyFiles


Navigation(German)

Links(personalized&aggregated)

BusinessUnit1News

LocationANews

My Files

MyEvents(personalized,aggregated)

StaticContent(e.g.Hotline)

ClippingWidget(e.g.StockQuote)

CorporateTop News(inGerman)(personalized,aggregated)

MySpecialInterest

SubjectABC

SubjectGHJ

MyCommunities

ACMEGermanyHomepage

96

UseIBMConnectionswiththeXCCWebContentManagementExtensionastheonlyplatformforpersonalizedcorporateIntranethomepagewithlandingpagesforbusinessunits,serviceunits,andlargecommunities.

UsingIBMConnectionsandXCCasCorporateIntranet

XCCPersonalizedCorporateIntranet

HomepageSU1

BU1 BU2

SU2

97

VerylargecompanieswithlargeinternalcommunicationdepartmentsorspecificintegrationrequirementsmightkeeptheirintranethomepageonadedicatedWebCMSorPortalXCCisusedforlandingpagesforBusinessUnits,ServiceUnitsorIBMConnectionsCommunitiesLandingpagesareavailablethruconventionalIntranetandIBMConnectionstopnavigation

IntegratingXCCwithaConventionalIntranet

PortalorWebCMSbasedIntranet

Homepage

SU1 SU2 SU3 SU4

BU1 BU2 BU3 BU4

98

PageTemplating/InheritanceAllelements(widgets,gridsandstyles)definedinapagetemplatewillbeinheritedtothedependentpages.Editorsofdependentpagescannotalterinheriteditems.SampleUseCases:

Regionallandinginheritcorporatecontent(e.g.TopNews,CorporateEventsetc.)Branchlandingpagesinheritgridsandlayoutfromlandingpagetemplate

99

1. DownloadXCChttps://greenhouse.lotus.com/communities/community/XCC

2. InstallXCCLessthen60minutes

3. Test&Customize XCCXCCnowrunsinStealthMode,i.e. isnotvisibletousers.XCCcanthereforebeinstalled,testedandcustomizedintheproductionenvironmentwithoutanyinterferencewithusers.

CreateandcustomizeyourfirstXCCpagesCustomizeLayoutMakeXCCvisibletoallusers,addnewhomebuttontoCNX,setXCCasCNXhomepage

Get Started– XCCforConnectionsOn-Prem

100

Intranetasa

Service

XCCisavailableasatrueMultiTenantSaaSOffering.

EasysetupwithaguidedSelfServicehttp://slideshare.net/timetoact/xcc-cloudAvailableonaperuser/permonthbasisSingleSignOnwithIBMConnectionsCloudExtendsIBMConnectionsCloudtoacompleteanddeeplyintegratedIntranetXCCCloudishostedonIBMBluemix USandUK

Get Started– XCCforConnectionsCloud

101

DeveloporRelaunchyourIntranetwithoutadevelopmentsystem

InPlaceDevelopment

NewIntranetDevelopment IntranetRelaunch Development

CreateXCCpages,createandassignContent,CSSandJSModifyCNX NavigationtolaunchIntranet

CreateXCCpages,createandassignContent,CSSandJSReplacecurrentXCClandingpagewithnewlandingpage

102

Feature XCCforIBMConnectionsonpremises XCCforIBMConnectionsCloudHeader-Customization FullHeader-Customization:

HomeIcon,FlyoutPageFullHeader-CustomizationforXCCPagesLimitedHeader-Customizationfor Connections(HomeIcon/Text/ SubmenuEntries)

Personalization FullPersonalization:- activepersonalizationbasedoncustomprofilefieldsincl.dropdown,radiobuttonsetc.- passivepersonalization/targetingbasedonprofilefieldsinheritedfromLDAP

LimitedPersonalization:- activepersonalizationbasedonupto10customprofilefields(textfieldsonly)- passivepersonalization/targetingnotyettested

Birthday-Widget AvailablewithProfileExtension Notavailable,noIBMSBT APIto searchprofilesbycustomfields

SuggestionWidget available IBMSocialBusinessToolkitAPIcurrentlymissing

Profile-Edit/ProfileCompletionWidget

available Possibleascustomwidget(field names/typesarenotknown)

CNXMyPage-Widgets/CNXMyPageRightColumn

available Notavailable

ActivityStream available WillbeavailableasanXCCWidget

LanguageFiles BasedonIBM Connectionspreference Based onBrowserspreferredLanguagesettingFormsExperienceBuilder available Planned,currentlymissingsinglesign onExternalUsersAccess available NotAvailableforOAuth2SecurityRestrictions

XCCCloudFeatureRestrictions

IIIAppendix:ComparisonOnPrem vsCloud

103

1. ActivityStream1. ATOM/RSSFeed2. Clipping3. CommunityDescription4. CommunityOverview5. Event6. Files7. FilesExplorer8. Forum9. HTML10. Ideation-Blog11. IFrame12. ImportantLinks13. Links14. MediaGallery15. MyLinks16. MyNotes17. MyQuicklinks

18. Navigation19. News20. NewsChannel21. NewsList22. NewsOverview23. NewsSlider24. PeopleBirthday*25. PeopleFinder26. PeopleSelector27. PinnedFiles28. PopularContent29. Preferences30. ProfileCompletion31. ProfilePicture32. ProfileTagging33. SavedSearch34. StaticContent- Blog35. StaticContent- Wiki

36. Suggestions*(People&Communities)

37. TagCloud38. Teaser39. TopNews40. FEBDataWidget*41. FEBFormWidget*42. WebsiteNavigation

&BreadcrumbPath43. 22xIBMConnections

MyPageWidgets64. IBMConnections*

ActivityStream&RightColumn

65. CustomWidgetsAPI

*NotavailableinIBMConnectionsCloud

XCCWidgets&PageElements

104

08.2012Release1.0forConnections3.0

05.2013Release2.0Beta(LimitedAvailability)Connections4.0ActivityStreamonHomepage

10.-12.2013Release2.0- 2.03(GeneralAvailability)Connections4.0&4.5PersonalizationImprovements&BugfixesPerformanceIncreasesPersonalization

01.-02.2014Release3.0- 3.02Improvements&BugfixesNewWidgetsMobileGridLayout

03.2014Release4.0ExtendedPageManagementCapabilitiesUI&PerformanceImprovements04.2014Release4.1Atom&RSSFeedWidgetsListandOverviewNewsWidgetsPeopleFinderWidgetBreadcrumbPath&NavigationMultilingualism08.2014Release5.0IBMConnections5SupportIdeation-BlogWidgetPictureWidgetImportandExportofXCCpageXCCusesdatabasetostoreyoursettings

10.2014Release6.0ForumWidget

PeopleBirthdayWidgetPeopleSelectorWidgetPersonalizedHomePageCustomJavaScriptPictureSliderinEmbeddedExperienceItemCountEditor/Paging

12.2014Release7.0SuggestionsWidgetProfileCompletionWidgetIntranetPreferencesWidgetPopularContentWidgetManymore…

03.2015Release8.0XCCforIBMConnectionsCloudXCCforCommunitiesXCCforAnonymousUsersNewsAggregationSavedSearch

XCC1.0– 8.0ReleaseHistory(2012– 2015)

105

07.2015Release9.0XCCFlyOut PageXCCforIBMConnectionsCloudGalleryWidgetCommunityOverviewWidgetCustomWidgetAPIClient-Side-Caching

12.2015Release10CustomGridsAccessRestrictionsforXCCPagesBusinessCardsinXCCPagesIntegratedCodeEditorClippingWidgetCommunityDescriptionWidgetPinnedFilesWidgetMyLinksWidgetTagCloudWidgetIBMConnections5.5Compability

03.2016Release11AdvancedPersonalizationwithBooleanOperatorsFormsWidgetRelease1.0MediaGalleryWidgetwithVideoSupportAtom/RSSWidgetwithRichContentandPersonalizationXCCAdminDashboardEventsWidget2.015Improvements…

10.2016Release12PageTemplating/InheritanceLockFunctionalityforWidgetsSetXCCPageAccesstoCommunityAccessNewCapabilitiesforIBMConnectionsCloud(IframeWidget,XCC4Communities,…)WidgetTitlewithGraphic&Text

andLocalizableXCC4CommunitieswithNavigationEmbeddedExperiencePrintingActivityStreamWidget(coming)FilesExplorerWidgetwithFolderSupportMyQuicklinks WidgetMyNotesWidgetTeaserWidgetNavigationWidgetforXCC4Mobile

XCC9.0- 12.ReleaseHistory(2015– 2016)

FastWeeksReleaseCycleIndependentfromIBMConnectionsReleaseCycle

106106

ApplicationOn-Premises Architecture

ConnectionsServicesBlogs

Comunities

Files

Wikis

Profiles

Bookmarks

Activities

Forums

Search

ActivityStream

Boards

...

XCCPages

Personalization

FileUpload

Layout

Grids

AccessRights

Widgets

XCC4Comm

Anonymous

Localization

Flyout

Mobile

Client

J2EECon

tainer

Storage

CNXDB

XCCDB

RESTAPI

Browser

106

107107

XCCCloudforIBMConnectionsCloudApplicationArchitecture

ConnectionsServicesBlogs

Comunities

Files

Wikis

Profiles

Bookmarks

Activities

Forums

Search

ActivityStream

Boards

...

XCCCloud

Personalization

FileUpload

Layout

Grids

AccessRights

Widgets

Mobile

Localization

Client

IBMCloud

XCCDB

RESTAPI

J2EECon

tainer

IBMSBT

Storage

Storage

CNXDB

Browser

107

108

OurDevelopmentLandscape

IBMConnections:4.5

IBMConnections:5.0

LocalCloneofRepository

IBMConnections:5.5

EclipseIDE

JazzSCM

JazzCIServer

IBMBluemix

Maven(incl.Grunt)

Manage

Test

Pull

Checkout

Commit

Push

Clone

Fetch

BuildandTestManage HostsDevelop

109


Services&Partners

110

DemoShowcase

TechnicalImplementation

BudgetIntranet

PerformanceIntranet

Strategic DigitalWorkplaceHub

1Day 1Day 4-6Days 8-12Days >15Days

UICustomization,DemoContent ✔

XCCInstallation ✔ ✔ ✔ ✔

WebmasterEnablement ✔ ✔ ✔ ✔

DesignConcept, UICustomization ✔ ✔ ✔

InformationArchitectureConsulting ✔ ✔

InternalCommunications&LOBCoaching

✔ ✔

Governance, Guidelines,Templates ✔

ProfileCustomization& Personalization ✔

MultisiteConceptImplementation ✔

LegacyAppIntegration ✔

ContentMigration ✔

TIMETOACTProfessionalServicesforXCC

111

SampleImplementationRoadmap

Enablement & Training

Internal Marketing

LOB Apps & Use Cases

Custom Apps Development

Conception & UX Design

Requirement Analysis

IBM Connections Implementation

Prototyping& Validation

3rd Party Apps

Governance& Guidelines

5 6 7

Kickoff & Strategy

1 4

IBM Connections Platform Family

2 3 8

IBM CNX & XCC Customization

Updates & Support

ManagedServices

Bus

ines

sTe

chni

cal

112

42IDWH/XCCBusinessPartners

113

CollaborationLetUsTalkAbout…

Share


SocialNetwork

114

SocialColLABORation

LetUsTalkAbout…

115

“Firmscomeintobeinginordertoenablehumanbeingstoachievecollaborativelywhattheycouldnotachievealone.

Ifoneacceptsthisasthetruepurposeofanyorgani-zation,thenthemainfocusofexecutives’attentionshouldbeonhowtofostercollaborationwithintheircompanies.”(HansenandNohria,2004)

CollaborationistheCoreofEveryOrganization

116

BridgingofLocations

117

BridgingofDepartments

118

BridgingofProjects

119

BridgingofGenerations

120

WorkplaceEngagementAroundtheWorldIncreasingEmployeeEngagementbyafewpercentagepointswillcreateahugeimpact.

https://hbr.org/web/infographic/2013/11/workplace-engagement-around-the-world

121

AccelerateInnovationsBridgeBusinessUnitsBridgeLocationsBridgeGenerationsCreateSynergiesCross-LinkKnowledgeFacilitateCollaborationFosterourCorporateCultureIdentifyExpertsIncreaseEfficiencyPromoteTransparencyReduceMailLoad

Enterprise2.0Benefits

122

TheConnectedCompaniesWillPrevail

123

IntranetChallenge

124

HomepageSeewhatishappeningacrossyoursocialnetworkandaccessthesocialdatathatisimportanttoyou.

Profiles Findanddiscovertheexpertiseyouneed.

CommunitiesWorktogetherwithpeoplewhohavecommoninterests,rolesandexpertise.Alsoincludesideation,mediagallery,andbridgingcapabilities.

BlogsPresentyourideas,receivefeedbackandmakethemostoftheexperienceandopinionsofothers.

Micro-blogsReachoutforhelporsharenewswithyournetwork

BookmarksFind,saveandshareusefulweb-basedcontent.

MailBringinformationandexpertsimmediatelyintoviewbyeasilysharingconversationsthatwouldhaveotherwisebeenhiddeninemail,forfasterandmoreinformeddecision-making.

ActivitiesView,manageandorganizetasksandquicklycompletethem.Tapintoyourprofessionalnetwork.

WikisCreateandsharecontenttogetherwithyourteamsandprofessionalnetwork.

FilesShareanddiscoverdocuments,presentations,imageswithyourcolleagues.Eliminatesystemduplicatesandreducetheamountofmailinyourinbox.Providerichsocialcontent&documentmanagementexperiencewithadd-oncapabilitiesprovidedbyIBMConnectionsContentManager

ForumsExchangeideaswithothersandbenefitfromtheirexpertise.

SocialAnalyticsDiscoverwhoandwhatyouneedtoknowthroughrecommendations.

PollsandSurveysQuicklyandeasilygatherfeedbackfromclients,partnersandcustomers.

DocsAddIBMDocsonlineofficeproductivitysuiteformoreefficientdocumentcollaboration.

MobileAddIBMDocsonlineofficeproductivitysuiteformoreefficientdocumentcollaboration.

DocsAddIBMDocsonlineofficeproductivitysuiteformoreefficientdocumentcollaboration.

EnterpriseCollaboration/IBMConnections

125


LetUsTalkAbout…

Do


126

ApplicationIntegrationtodayismostly“ontheglass”,i.e.inthefrontendmakinguseofJavaScriptEventHandlerFrameworksandwithoutbackendrequirementsSingleSignOnismostlydoneindependentoftheportalframework/serverIntegrationOptions

iFrameRESTServiceConsumptionClippingWidgetCustomWidgetJavaScriptEventHandlerFrameworkFormsExperienceBuilder

SeeUseCases15– 19formoreinformation

Integration

127

IntranetStrategies

128

Intranet StrategiesforCommunication&Collaboration1. FocusonCommunication

2. FocusonCollaboration

3. Side-By-SideCommunicationandCollaboration

4. EnhancingCommunicationwithCollaboration

5. IntegrateCommunicationintoCollaboration

WeEvaluated5Intranet Strategies

BewareofChallenges&Pitfalls

129129

InefficientcollaborationwithmailandfileserversAllknowledgelockedupinmail- andfile-serversNoexpertidentificationNoemployeeparticipationNoinformallearningNotappealingtoyoungemployeesaccustomedtosocialmedia

FocusonCommunication

InternalCommuni-cations

129

130130

UsinganInternetCMSforIntranet

WebContentManagementSystemsaremadefortheInternet.That’swherethemoneyis.Typicalfocus:PixelPerfectLayout,AssetManagement,ApprovalWorkflows…MultisiteManagement,CommerceSupport/ConversionOptimization(Analytics,Campaign&LeadManagement,Targeting)

ThesefeaturesaremostlyirrelevantintheIntranetandjustincreasecostandcomplexity.

130

The Sad Story of the IntranetAmoderntragedyexperiencedbycompaniesaroundtheworld

131131

UsinganInternetCMSforIntranet

WebContentManagementSystemsaretoocomplicatedforoccasionalusersfromLOBPoorLOBAdoptionOutdatedContent

WebCMSmarketsizeforIntranetshrinks,growsrapidlyfortheInternet.In3-5WebCMSIntranetwillbeaseparatemarketorvanish.

131

The Sad Story of the IntranetAmoderntragedyexperiencedbycompaniesaroundtheworld

132

2.FocusonCollaboration

IntranetStrategies

133133

Difficulttocommunicatetheorganization’spriorities,strategy,values.Difficultytodistinguishopinionsandideasfrombinding/formalinformationanddirectives.Difficultytoidentifyimportantinformation.Nostructure,everythingsortedbylastupdate/popularity.

FocusonCollaboration

Peer-To-PeerCollaboration

133

134134

KnowledgeWorkersareonlyasmallminorityinmostcompaniesIntrovertedPeoplearenotcomfortableexposingthemselvesWithoutabroadlobbySocialIntranetprojectsareoftendelayedSocialIntranetcannotbesustainedbyKnowledgeWorkersalone


134

135

3.Side-By-SideCommunicationandCollaboration

IntranetStrategies

136

Howshouldmanagerscommunicate,asthemselves(“MiketheManager”)orthroughInternalCommunications(“theManagerMike”)?Whereshouldemployeeslookforcontent?OntheWebCMSbasedIntranetorinIBMConnections?

Side-By-SideCommunicationandCollaboration

137137

ContentFragmentationSomemanagerschoosetocommunicateasthemselvesusingthecollaborationplatform(“MiketheManager”)SomemanagerschoosetocommunicatethruinternalcommunicationsusingtheWebCMS(”TheManagerMike”)


AttentionFragmentationSomeusersrefrainfromtheinternalcommunications/webCMSbasedIntranet(“Idonotneedpropaganda”)Someusersrefrainfromthecollaborativeplatform(“IfitisimportantitwillbepublishedbyInternalCommunications”)

137

138138

UserChallengesEmployeeshavetosearchtheWebCMSbasedIntranetand theCollaborative/EnterpriseSocialSoftwareplatformEmployeesneedtodistinguishbetween

Official/UnofficialContentContentfromBusinessUnitrunby“MiketheManager”andContentfromBusinessUnitrunby“TheManagerMike”

Side-By-Side CommunicationandCollaboration

ContentOverlap,RedundancyandInconsistency

Ideasaredevelopedincollaborativeplatform,needtoberepublishedoncommunicationplatformSomecontentisinevitablygoingtobestoredindifferentversionsinbothplatforms

138

139139

GovernmentChallengesInternalCommunicationsdefines“their”WebCMSbasedasthemandatorydefaulthomepageContentPolicy:AllbindingandrelevantcontentfromESSinWebCMS


139

140

WithmorethanoneplatformthereCANNOTbeaSinglePointofTruth


141

4.EnhancingCommunication

withCollaboration

IntranetStrategies

142142

ForenhancedWebCMS:Insufficientcapabilities

ActivityStream/Socialcapabilities/Enterprisecollaborationmissing.

Forintegratedplatforms:InconsistentUI

Usersmustleavecommunicationhomepageforcollaboration.Contentfragmentation,overlap,redundancyandinconsistency,governanceproblems.

EnhancingCommunicationwithCollaboration

InsufficientcollaborationCollaborationintegratedintocommunicationwillneverreachcriticalmasstobecomeselfsustaining.Intranet2.0basedonusergeneratedcontent/Enterprise2.0willnotbeachieved.

142

143

5.IntegrateCommunicationintoCollaboration

IntranetStrategies

144144

Nocontentoverlap,redundancy,inconsistencySocialsoftwareismorepopularwithemployeesUsergeneratedcontentgrowsmuchfasterthancentrallymanagedcontent

IntegrateCommunicationintoCollaboration

144

145

IntegrateCommunicationintoCollaboration

EnhanceCommunication

withCollaboration


Share

FocusonInternalCommunications

Know

IntranetStrategies


Share

Know

146

Summary

Appendix

147

XCCisanextensionforIBMConnectionsOn-PremisesandCloud.XCCenhancesIBMConnectionswithclassicWebContentManagementandApplicationIntegrationcapabilities.XCCleveragesandutilizesIBMConnectionsforauthentication,authorization,contentstorage,contentapproval,search,notificationetc.WithXCCitismucheasiertocompeteagainstMicrosoftSharePointandJiveWithXCCandFEByouhavearapidapplicationdevelopmentforLineofBusinessApplications

Summary

148

WithXCCitiseasytocreateusecasesforallemployees,notjustforknowledgeworkers.XCCbringsstructuretoIBMConnections.XCCdramaticallyincreasesIBMConnectionsutilizationandROI.

Summary

149

AboutTIMETOACTGROUP

150

FelixBinsack,JasonGary,SusanneMaier,MichaelGollmick,ChristianLuxem andTimPeteler meetinCologne.

TheIBMConnectionsroadmapwilldramaticallyincreasetheIDWH/XCCcapabilities- weloveit!

IBMConnections&XCCTeamsMeet

151151

Since1994FelixandhisteamdevelopednumerouscustomLineofBusinessApplicationsonthebasisofIBMNotes&DominoOnJanuary19th1997FelixdevelopedthefirstWebContentManagementSystemonDomino4.6In1998FelixfoundedTIMETOACT.ThecompanyspecializesoncreatingIntranet,ExtranetandInternetprojectswithLotusDomino.

TIMETOACTIntranetExperience

151

152152

Inearly1999TIMETOACTlaunchedBayerNewsChannel,theIntranetoftheBayerAG(120.000employees).TIMETOACThasworkedcloselywithInternalCommunications(andMarketing)departmentseversince.


152

153153

In2000TIMETOACTdevelopedthefirstreleaseofproductTIMETOWEB,aWebContentManagementSystem.OvertheyearsweenhancedTIMETOWEBwithmoreandmorecollaborativefunctionalitiesandaddedinterfacesforcustomapplications.HundredsofIntranetwebsiteswerecreatedwithTIMETOWEBthroughouttheBayercooperationandmanyothercompanies.HundredsofcustomLineofBusinessApplicationsweredevelopedusingtheTIMETOWEBAPIs.


153

154154

In2007IBMConnectionsemergedasaleadingEnterpriseSocialSoftwarePlatform.TIMETOACTembracedthesoftwareanddevelopedmanybestpractices.In2012TIMETOACTinventedthe“CustomHomepage”forIBMConnections.In2013theproductwasrenamedto"XCC- WebContentManagementExtensionforIBMConnections".In2015applicationswereaddedandnamechangedto"XCC- WebContent&CustomAppsExtensionforIBMConnections".In2016TIMETOACTstartedmarketingIBMConnectionsandXCCasthe"UniversalIntranet".IBMstartedin2016tomarketIBMConnectionsandXCCasthe“IBMDigitalWorkplaceHub”

XCCProductChronology

154


155155

SimplifyandImproveIBMConnectionsAdministration,ContentManagementandUserManagementhttp://connections-apps.com/cat

SelfServicesandUserManagement,PasswordandSecurityManagementforExternal(Guest)Usershttp://connections-apps.com/uam

IntegrateInternalCommunicationsandCustomApplicationsintoIBMConnectionshttp://connections-apps.com/xcc

TIMETOACTProductsforIBMConnections

155

156

TIMETOACTisaCNXFullSpectrumProvider

Implementation Rollout Adoption

ITLO

B

Deployment

InformationArchitectureConsulting

WebContentManagementExtension(XCC)

Quick Start Kit

HelpCenterTraining Coaching

CIAdoption WidgetDevelopment/LegacyDataIntegration

ConnectionsAdministrationToolkit(CAT)

Consulting

Hosting

Gamification

MarketingBranding

Governance

Support

Admin TrainingsUserAccessManager(UAM)SignInMgn.

Asset/BestPractice ServiceProduct

ProfileExtension

TheROOTSandFRUITS ofaSuccessfulSocialIntranetImplementationhttps://socialintranet.org/

OurSocialBusinessImplementationChecklist

WeenabletheConnectedCompany

IntranetPortal&DigitalWorkplaceMail&MobileCollaboration&SocialNetworksChangeManagement

Commerce&MarketingDigitalAdvisoryFullServiceE-CommerceOnlinePerformance

ProcessIntegration&AutomationBusinessProcessManagementEnterpriseIntegrationDecisionOptimization

BusinessIntelligenceFinancialDashboardsDescriptiveAnalyticsDataWarehouse&Logistics

Architecture&ConsultingApplication&MobileDevelopmentInterfaceDesign&UserExperienceCloudStrategy&MigrationManagedServices,Support&TrainingSoftwareLicensing

ITServices

DigitalTransformation

DrivingTheConnectedEnterprise– Employees,PartnersandCustomersMaximizingtheReturnofInvestmentsinSoftwarePlatforms

http://timetoact-group.comOver 270Employees, Cologne,Munster,Hamburg,Munich,Augsburg,Stuttgart, Mannheim,Lelystad,Vienna,Zuerich

Services SoftwareArchitecture&Consulting, InterfaceDesign,ApplicationDevelopment, Integration,

Deployment,ManagedServices,Support, ChangeManagement,Training,LicenseManagementIBM& OpenSource SaaSVendors Microsoft

Expe

rtise

Commerce&Marketing

ProcessIntegration&Automation DigitalWorkplace,Intranet,LOBApps, Mobile

ConversionOptimization,WebAnalysis

BPM,EAI,math.Optimization,

HybridCloud

BusinessIntelligence,ISVforIBMConnections, Mail,Portals,Social,UX,

WebCMBPM,Mail,

Migration,MobileBI,ISVforOffice365

&SharePoint

Prod

ucts

Commerce,Coremetrics,Pixelboxx,

Tealeaf, Xtify

BPM,BlueWorks,ILOG,WebSphereProcess Server,MQ,

IIB,Sterling

CognosBI&TM1,Connections,Chat,Docs,Domino,Meetings,Portal,Watson, Worklight

GoogleApps,Office365,IBMCloud

Azure,BizTalk,ExcelServices,

PerformancePoint,SharePoint,SQL

160

Infos &[email protected]://connections-apps.com/xcc+49221973430

FelixBinsackXCCProductIdea&[email protected]

PhilippvandenBoomXCCInsideSales+4922197343-66philipp.vandenboom@timetoact.de

BabettSchä[email protected]

[email protected]://xcc-support.timetoact.de+4922197343-53

BjörnGreulichXCCInsideSales+4922197343-244bjoern.greulich@timetoact.de

[email protected]

[email protected]

161

Thankyouforyourinterest

[email protected]+49221973430http://connections-apps.com/xcc

162

IBMDigitalWorkplaceHubPoweredbyIBMConnectionsandXCC– WebContent&CustomAppsExtension

Do

ShareKnow

163

EmployeeswantOneIntranetReliableComprehensiveIntegratedPervasive

Whatdoemployeesget?SilosforCommunication,CollaborationandApplicationsAWebCMSbasedIntranetmanagedbyInternalCommunicationAnenterprisesocialplatform,barelyintegratedintotheIntranetAsetofapplications,barleyintegrated

ContentFragmentation,Overlap,RedundancyandInconsistencyUserandGovernmentChallenges

Intranet’sareforEmployees

163