ibm smarter cities case studies - ibm analyst insights 2015 - tim greisinger

© 2015 IBM Corporation

IBM Smarter Cities Analyst Insights India 2015 June 12, 2015 Tim Greisinger MD, IBM Singapore @TimGreisinger Dr. Prashant Pradhan Director, Smarter Planet Solutions, IBM India


Our world is becoming

INSTRUMENTED

Our world is becoming

INTERCONNECTED Virtually all things, processes and ways of working are becoming

INTELLIGENT

Smarter Cities innovation is fueled by three macro trends underpinning IBM’s Smarter Planet initiative launched in 2008


Events Incidents

Events Incidents

Events Events

Incidents

Leverage Information

Anticipate problems through analytics

Coordinate resources and response using actionable intelligence

Insight Data Actions

Getting Smarter means turning DATA into ACTIONABLE INSIGHTS

© 2015 IBM Corporation IBM Confidential

Urban Systems

Urban Systems

Smarter Transportation A system-of-systems

Lower crime increases use of

public transit system

Easing traffic congestion improves emergency response

Improving water, waste and logistics systems improves the environment

Higher adoption of public transit helps improve air quality

Improved public health increases early years

school attendance

Smarter Transportation helps optimizing

energy consumption

Fire fighters visibility to traffic and building plans helps mitigate losses in

fire accidents

Optimizing land use decisions can help

better locate schools, bus stops &

community facilities

3


Smarter Cities initiatives produce significant economic results

Transportation

Energy Water Education

Healthcare Public Safety Stockholm's congestion charge: 15% reduction

in CO2 emissions $92m annual gain in

revenue

City of Bolzano used remote monitoring of

patients and saved 30% in assistance & care

services

UK Ministry of Justice improve violent crime

recidivism prediction by 10% using predictive

analytics

Malta’s integrated energy & water systems transformed the consumer relationship. Water consumption reduced

15% and energy by 25%

Miami-Dade County Parks and Recreation

saves $1m annually with proactive leak detection

Hamilton County, Tennessee reduced annual

student dropout rate by 25% using predictive

analytics


New partnerships to foster more resilient cities

Page 5

•  Resilience Scorecard is a quantitative, self-assessment tool

•  Developed by IBM and AECOM based on UNISDR’s “Ten Essentials” of disaster mgmt

•  Core Intellectual Property (the scorecard content) placed in the public domain

http://www.unisdr.org/campaign/resilientcities/


Bandung (Indonesia) - City Command Centre

Intelligent Operations

Centre Platform

Video Analytics

Video Management

System Geographical Information

Systems

Weather data (BMKG)

CCTV$

Phase 1

Smart Traffic Management Center

Internet Or Intranet

SKPD systems SKPD

systems City Dept. systems

Phase 2

City Incidence Management Center

Department Performance Metrics

GPS Server

Citizen Call-in reports


•  Water is not available 24/7 to Bangalore’s 9M citizens

•  Supply by manually operated valves

•  Installed over 200 Doppler meters linked via M2M mobile 3G data to a SCADA system

•  Analytics assess actual flows relative to valve settings

•  Created water balances for city zones to ensure same amount of water per inhabitant of each zone

•  Water balances will also allow water loss to be tracked and addressed

Delivering equitable water distribution in Bangalore


IBM’s Cloud capability is fundamental to achieving scale in India’s smart cities

Tenants (cities)

Solutions

…States 1…N

….

Grid Water Transport Safety

Cloud (Private / public)


Illustration : A Smart Water cloud for the state of Karnataka

Bangalore

Mysore Hubli Karnataka Dharwad


Illustration of multi-tenancy! In this case, cloud platform represents a state (Karnataka)! Tenants / projects are 4 cities = Bangalore, Mysore, Hubli, Dharwad! Each project has its own configuration e.g. data sources, municipal wards,

O&M processes, reports

Bangalore

Mysore

Hubli

Karnataka

Dharwad

•  Cloud platform built to serve a state (Karnataka) •  Tenants / projects are 4 cities •  Each city has its own configuration e.g. data

sources, municipal wards, O&M processes, reports


Minneapolis validates planning and operational hypotheses using cloud-based analytics across multiple departments

City Hypothesis Bad Landlords

Economic Impact of Vacant Properties

Policing Tactics

Advanced Analytics

Anomaly Detection

Hotspot Detection

Event Planning

Dashboards, Reports, Workflows with Secure Access

Alerting

Information Exchange

City Systems of Record

Public Works Fire Incidents

Police Incidents

Non-City Agencies Events

Citizens 311/911

Traffic Accidents

Reg Svcs Permits

Inte

llige

nt

Ope

ratio

ns

Plat

form

Graffiti

City Departments External Agencies


Shifting Madrid’s operating paradigm • Service providers paid for services rendered • Active performance SLA / KPI management

• Suppliers incented to innovate and optimize

• Mobile-enabled city field inspectors, sensors and citizen engagement

• Significant anticipated savings in contracting costs – estimated €1B/year

Madrid: Generating 1B Euro annual savings via service-level contracting


Modeling and Prediction for prevent Dengue Fever in Singapore

https://www.youtube.com/watch?v=aEEr_a61_X4

“By developing new ways to enhance our effectiveness and responsiveness as an agency, we will be better able to anticipate and respond to environmental challenges as they arise, which will improve public safety as well as the quality of life in Singapore.”

Satish Appoo, director of the strategic development and transformation office at the Singapore National Environment Agency

Dengue Fever Analysis •  Spatio-temporal statistics for mosquito population •  IBM epidemiological models

Hawker Food Center Monitoring •  Video analytics •  Air flow modeling

Benefits •  Increase the notification time for air-quality incidents •  Improve prediction of where and when Dengue fever

outbreaks are likely to spread, allowing for a faster and more focused response

NEA: Prevention made with data


Modeling and Prediction for improved Air Quality in Beijing

Beijing Environmental Protection Bureau & IBM Research Collaboration

Air Pollution is a top-priority in China and the government has made a strong commitment to tackling it

GDP damage from air pollution�

4% 3.6M death affected by air pollution

Pollution Challenge Beijing Air Quality Project Objective

•  72 hours air pollution forecasts (1km x 1km) •  10 day air pollution dispersion trend forecasting •  Analytics decision support for major events


Bolzano’s Safe Living Project enables the elderly to continue living safely and for longer in their own homes

Household routines monitored by analyzing the home's energy & water consumption, methane, CO and CO2 levels, temperature & humidity throughout the day

Asleep Breakfast Lunch Dinner Challenge for The City of Bolzano, Italy ! Fixed and/or Declining budgets

! Aging population

! Demands for new services

Remote Home Environment Monitoring Benefits •  30% savings in assistance & care services


IBM, Apple and Japan Post Group Reimagine Elder Care

•  Japan Post “Watch Over” service

•  IBM custom-built elderly apps

•  Exclusive IBM MobileFirst for iOS platform cloud services

•  Pioneering text analytics and accessibility technologies from IBM research


Bringing advanced weather insights to Business

Watson Analytics for Weather and

Industry Solutions

Cloud and Mobile App

Developer Tools

Business and Operational

Weather Expertise

Predic+ng$Peak$Loads$Energy$&$U+li+es$$

Emergency$Management$Public$Sector$$

Catastrophe$Analysis$Insurance$$

Merchandising$$Retail$$

Supply$Chain$Op+miza+on$$Logis+cs$


Insights from IoT can enhance city operations

Real-time Sensored Cars in Eindhoven !  Pervasive braking + wiper use + weather data

= snow & ice issues

!  Smartphone application notifies drivers

!  Identifies road maintenance needs early

!  Reduced taxi fuel consumption by at least 10%

!  IBM, Nokia & university partnership


Carnegie Mellon University and IBM Launch Buildings Management Analytics Initiative

19

https://www.youtube.com/watch?v=bDnt6uCzzEI


Convergence Enhances Operational Efficiency and Safety

Access Control Analytics

Display Screens

Unified Communications

Conferencing and Collaboration

PSAP Integration

Acoustic and Motion Sensors Building

System Monitoring

Video Surveillance

Visitor Management

Radio Interoperability

First Responder Monitoring

Campus Transportation Monitoring

Location- Based Services

Security Operations

Center

IBM – Centralized Corporate Security Operations

Integrated Security Control Center

•  Integrating 80 buildings spread across 28 sites •  Integrating approx. 2800+ CAS doors & 2000+

CCTV cameras

Integrated Security Operations / Video Insights


IBM Partners for a Smarter New Atlanta Stadium

https://www.youtube.com/watch?v=GMarZjIviYs


Palava City by Lodha Developers – Starting smart in a greenfield city

•  Data driven systems - 360 degree view of city operations •  Mobile & social media platform enabled citizen

collaboration & participatory governance •  Citizen centric and operational sustainability – oriented

systems design •  Brand uplift due to “smart” resulting in ~10%-15%

premium on property values

•  4,000 acres equal to 25% of the Island City of Mumbai – not just building but also running a city

•  Aspiration to be one of the world’s top 50 most livable cities by 2025

•  By 2025, Palava anticipate housing 1M people and providing 350,000 jobs


Finding your way through the crowds Using live data from a range of sources

Where the crowds are - using data obtained via Wi-Fi enabled device signals, fans can see where the biggest crowds are and quickly find the most popular spots

You Are Here - through GPS tracking they can see where they are on site


What are other people saying Keeping up with social media buzz


Situational Awareness and Prediction for Singapore’s LTA


Bold Leadership Builds Smarter Cities

It takes strong leadership to seamlessly bring together the

physical infrastructure, operations and people to make

change happen.

Commitment

Leadership

Accountability vision plan results


Roadblocks to Success

• Skills, Skills, Skills • Business Models for multi-stakeholder scenarios •  Lack of advocacy from the Top • Good, Trusted Data • Privacy Protection as a Perceived Roadblock • Constrained innovation due to existing assets and data limitations • Silos of technology and operations (vs. a common platform)


Thank You

Tim Greisinger MD, IBM Singapore @TimGreisinger Dr. Prashant Pradhan Director, Smarter Planet Solutions, IBM India


Additional Case Studies


Innovative leadership in Rio de Janeiro transformed emergency and incident management

•  Initial focus - prevent deaths from annual flooding and mudslides now expanded to all emergency response issues

•  Advanced weather forecasting enables up to 49 hour early warning of potential issues and triggers proactive processes

•  30 city departments integrated into processes

•  Increased efficiency in resource deployment and coordinating all agencies in response

•  Inspired Mobile Command Centers for each of the 20+ FIFA World Cup Football venues

�With our emergency response system, we can react and respond to disasters faster and more efficiently. It�s helping us save lives.�

~ Eduardo Paes, Mayor, City of Rio de Janiero


DAVAO%PUBLIC%SAFETY%COMMAND%CENTRE%

Intelligent Operations Centre

CRIME%&%SAFETY%AGENCIES

EMERGENCY%RESPONSE%AGENCIES%

TERRORISM%MGMT%AGENCIES%

TRAFFIC%MGMT.%AGENCIES Office of Mayor

& Vice-Mayor

Other related offices in Davao

City Govt & External Agencies

Gains

ability to anticipate impending crises and plan and prepare proactively

Increase

significantly situational awareness about city events and crises expected

Speeding response to public safety incidences foreseen

The city government of Davao anticipates coordinating cross-agency emergency response efforts with unprecedented speed and efficiency using a system that consolidates and analyzes data from multiple agencies to deliver a near-real-time view into city happenings

Davao’s enhanced Public Safety Command Center


Philippines National Disaster Management Center Manila, Philippines – 29 May 2014: The Department of Science and Technology (DOST) and IBM today unveiled a new intelligent operations center to provide a central point of command for disaster management. The new center will help the Philippine government better manage ongoing and future disaster response and recovery efforts following Typhoon Yolanda in 2013.

Big data turned into intelligent executive dashboard Standard operating procedures capture institutional knowledge

Pulls data from disparate sources into a common view


Citizen’s Engaged – contribute, compete, conserve Participatory Data Gathering for

managing environment

!  Leverage the human sensor network !  Aggregate data to create situational

awareness

Support Citizen awareness & response for Water Conservation

Leverage Smart Meter infrastructure to: "  Empower consumers with insight &

incentivize to conserve water "  Detect consumer end leaks "  Improve demand forecasting


Townsville is using smarter systems to save water with an innovative engagement of citizens

A work-in-progress, building the foundations to leverage Social

Media and gaming techniques to drive positive behavioural change

Detected A potential leak of 20L per hour. To report click here report or call

01 2233 4455

“Using the portal has raised our awareness and has helped us to work on changing our behavior”


India’s Bharat Light & Power India leverages Analytics and Cloud to optimize power delivery across its wind farms

Improved decision making through reporting analytics

Provides scalability & efficient delivery of IT resources without the need for extensive capital budgeting

2-3% improvement in power generated for delivery to the national grid

Enables visibility of asset performance


Insights from Internet of Things (Machines, Mobile, Social) can enhance city planning, operations and citizen services

Citizen as a Sensor – Istanbul ! Anonymous big-data analysis of citizen movements over the course of a day (150m events per week)

! Created city planning maps 7 times more detailed

! Synchronized bus routes with city’s new subway lines

! Precisely determined where traffic congestion begins - before commuters even reach the main arterial routes

! IBM & Vodafone partnership


Smarter Transportation, Shenyang, China Built a state-of-the-art traffic management system by integrating real-time data from various applications to operate the 3rd-Ring road - a highway that surrounds Shenyang

City Benefits •  Improved Traffic Efficiency - integration

of real time data around the road

•  Advanced Management - close cycle management of emergency plans

•  Better Information Service - dynamic road guidance with short term travel time prediction


Gioa Tauro Port: Improve the security of the site and customers personnel access control. Expertly designed, proactive

Surveillance, facility access controls. Integration of security systems into a consolidated control

NYPD Crime Information Warehouse: Gives officers mobile access to more than 120 million criminal complaints, arrests and 911 records, as well as 5 million criminal records, parole

files and photographs.

Chicago OEMC: Integrated video surveillance and analytics solutions to create searchable intelligence to

improve the time it takes for investigations and understand patterns to prevent malicious acts.

NY Public Schools: Integrated Physical security systems to improve the safety of students, faculty and facilities. NY

Public School system is the largest public school system in the world.

Incheon Free Economic Zone Korea: IFEZ is planned to be a self-contained living and business district protected

by intelligent physical security systems.

Italian Rail: Integrated intelligent physical security systems to improve safety, reduce crime, prevent malicious behavior in rail

stations, tunnels, track crossings.

Strengthening Public Safety with Video Analytics