ibm software group © 2008 ibm corporation ibm tivoli provisioning manager 7.1.1

IBM Software Group

© 2008 IBM Corporation

IBM Tivoli Provisioning Manager 7.1.1

IBM Software Group | Tivoli software

© 2008 IBM Corporation TPM 7.1.1

Agenda

TPM Product Family Overview

General Product Overview and Architecture

Summary



Inability to ensure the test environment matches production results in quality problems and slow problem resolution

Lost Revenue or Productivity

Customer Dissatisfaction

Deployment errors result in roll-backs and unplanned down-time of business critical applications

Lack of an auditable deployment process hinders ability to comply with external regulations

Penalties,Loss of Shareholder Value

Manually configuring complex applications to deployment servers results in inefficient & inconsistent use of IT resources

High Labor Costs

High per asset costs, poor efficiencies

Poor Asset Management results in “just in case” capacity provisioning and low utilization rates

Low Resource sharing & scalability-High Costs

Virtualized environments are not easily managed and the IT finance team insists on usage reporting for budgeting and chargeback

What are the Key IT Operations Pain Points?

Lost Revenue or Productivity

Customer Dissatisfaction

Penalties,Loss of Shareholder Value

High Labor Costs

High per asset costs, poor efficienciesLow Resource sharing & scalability-High Costs



Goals of IT Management - Visibility, Control, and Automation

Visibility: Understand what’s happening in the

environment in context of the business service

Control: Ability to take actions to ensure that the IT

environment meets the business requirements

Automation: Automate tasks to reduce costs and

errors and increase efficiency



Visibility: Inventory, Discovery, Compliance CapabilitiesControl: Take actions in the IT environment including physical and virtual resource provisioning Automation: Automate datacenter tasks to improve efficiency, reduce cost and decrease errors inmanual processesBy Automating the critical tasks to manage your Virtual and Physical infrastructure of Server,Storage, Network and SW resources it provides a Responsive, Reliable, and Efficient platform forthe delivery of critical business services.

Visibility, Control, and Automation with TPM



Datacenter AutomationDatacenter Automation

PhysicalServers

Distributed SystemsDistributed Systems

Servers

Clients

Clients - Pervasive

Provisioning Manager

Provisioning Portfolio Products Pre-TPM 7.1 Positioning

Remote Control

Provisioning Manager for Software

Provisioning Manager for OS Deployment

Intelligent Orchestrator

Storage

Virtual Servers

Networks



TPMfOSD 7.1

Datacenter AutomationDatacenter Automation

PhysicalServers

Distributed SystemsDistributed Systems

Servers

Clients

Clients - Pervasive

Provisioning Manager

Provisioning Portfolio Products Current/Future Positioning

Remote Control 7.1

Provisioning Manager for Software

Provisioning Manager for OS Deployment

Storage

Virtual Servers

Networks Provisioning Manager 7.1.1

Policy DrivenSoftware Distribution 7.1



Tivoli Data Center Automation Strategic Direction

Data Center Automation

• Integrated

• Common look and feel

• Common base technology

• Leverage broad Tivoli portfolio

• Focused on specific customer needs

Request Driven Provisioning

Tivoli Green Tivoli Green ManagementManagement

(Monitor, Measure and (Monitor, Measure and ManageManage)

Tivoli Green Tivoli Green ManagementManagement

(Monitor, Measure and (Monitor, Measure and ManageManage)

Create Lab Request

Manage and Fulfill Requests

Setup and Install Software

Rational Test Lab Manager

Tivoli ServiceRequestManager

Tivoli ApplicationDependency Discovery

TivoliProvisioningManager

Test Lab Provisioning

Cloud Computing

IBM Software Group

© 2008 IBM Corporation

TPM 7.1 Concepts & Architecture Overview



Outline General Product Overview and Direction

Tivoli Strategy and TPAe (Tivoli Process Automation engine)

Customer Opportunity with TPM 7.1

Architecture overview, DCM introduction and quick review of concepts

Summary



TPM 7.1 Builds on TPM 5.1.1 Architecture

DE SDI

Tivoli Common Agent (TCA)

AM DMSCDS

TPM 5.1.1

Out of the BoxAutomation



Software Stack to Manage-fromSoftware Stack to Manage-from Tivoli Provisioning Manager Core Architecture

WebSphere (6.1.0.13) Middleware base

LDAP Authentication Tier

Integration through Active Directory available

Oracle 10g and DB2 9.5 Database Support

Wide Management Platform (Manage-From) Support

Please see the support matrix for the most current information: http:/w3-103.ibm.com/software/xl/portal/viewcontent?type=doc&srcID=T9&docID=H768987L34985W88



Topology OverviewTopology Overview Single, Dual, Three-tier and HA scenarios available

Distributed, three tier rollout

Platform Independent tier members

HADR Support “Out of the box”

Additional resiliency through scalable distributed infrastructure (SDI) Support via Service IP, Shared Storage, TSA MP, Full Failover (DR) Single site or Campus level failover (minutes) Pre-canned policies provided



TPM 7.x Functional ArchitectureTPM 7.x Functional Architecture



Common Agent Services ArchitectureCommon Agent Services Architecture

Firewall sensitivity (contained ports)

Option: Gateway Manager “firewall proxy”

X509 Certificate SSL encryption

Subagent “Skeleton” Architecture

Secure command tunelling

Core backbone for SDI Architecture



Dynamic Content Functional ArchitectureDynamic Content Functional Architecture

Scalable “fan-in” architecture

Encrypted, end-to-end replication

File “chunking” (Torrent like)

Nearest neighbor peering replication




Device Management Functional ArchitectureDevice Management Functional Architecture

17


Configurable agent polling mechanism


Distributed architecture for batched jobs




OS Deployment ArchitectureOS Deployment Architecture

18




Configurable agent polling mechanism


File “chunking” (Torrent like)

Nearest neighbor peering replication

Distributed architecture for batched jobs


Gateway Manager “firewall proxy” (secure tunneling)

X509 Certificate based SSL encryption between endpoints

Potential for external certificate handler support

Scalable Distribution ArchitectureScalable Distribution Architecture



End to End Deployment LifecycleEnd to End Deployment Lifecycle

(1) Agentless Discovery(via RXA/SSH)

(2) Push Agent Installable Binary (via RXA/SSH)

(3) Launch Agent Install(via RXA/SSH)

(5) Agent Registration

(SSL)

(7) Publish Job Binaries

(4) Automated Agent Install

(6) Publish Job Plan(get and install)

(8) Fetch Job Plan(s)

(9) Fetch Binaries

(10) Execute Job Plan

(11) Report Job Status



Scalable Distribution Infrastructure (SDI)Scalable Distribution Infrastructure (SDI)



Port Usage and Traffic FlowPort Usage and Traffic Flow



Port Usage and Traffic Flow (Firewall)Port Usage and Traffic Flow (Firewall)

23



Firewall / NAT SupportFirewall / NAT Support



Device Models and Automation Concepts A Device Driver, also referred to as a Device Model, is a group of workflows that can be a applied to an IT asset.

Common actions, such as adding an IP address to a computer, are represented in a generic form by a logical device operation

Workflow: A simple program with a number of constructs that is used to manage an environment.

Automation Package: A collection of commands, shell scripts, workflows, logical device operations, and Java™ plug-ins that applies to the operation of a specific type of software component or a physical device



Our solutions are delivered via an integrated approach that provides faster time to value, grows easily with your needs, and preserves your investments

Tivoli Process Automation engine

Process Artifacts

•Related to CIs and Assets

•Process Definitions

CIs

•Attributes

•Relationships

•Configuration Data

IT Assets

•Attributes

•Relationships

Service Request and Fulfillment Management

Server & Application Provisioning &

Release Management

Incident and Problem Management

Asset, Change & Configuration Management

Common applications | Common workflow | Common reporting | Common User Interface | Common

Autonomic Extensions

Integrated SolutionAn Integrated set of solutions represent the full management of data, processes,

tooling and people

Integrated SolutionAn Integrated set of solutions represent the full management of data, processes,

tooling and people

Common Data Model The core solutions share a common data

subsystem for simple data sharing

Common Data Model The core solutions share a common data

subsystem for simple data sharing

Processes that Work Together The core solutions share a process

workflow automation engine

Processes that Work Together The core solutions share a process

workflow automation engine

No Rip and ReplaceLeverage existing investments in IBM and

3rd party IT management tools

No Rip and ReplaceLeverage existing investments in IBM and

3rd party IT management tools

Lower Cost of OwnershipLower infrastructure and training costs,

simple upgrade model

Lower Cost of OwnershipLower infrastructure and training costs,

simple upgrade model



Out of the Box Reports

Reporting Engine

Web Based

Common User

Interface

Role base data access

Configurable by roles

User Configurable

Report Definition

Data Visualization

Workflow

Common Configuration

Services

User Interfaces

Data Extensions

Process Workflow Runtime & Services

CIs

•Attributes

•Relationships

Common Data Subsystem

Assets

•Attributes

•Relationships

Process Artifacts


Meta Data

•Configurations

•Process

Collaboration Notification Escalation Security

Tivoli Process Automation Engine (TPAe)Delivers the Common Base Capabilities



Tivoli Process Automation engine enables an integrated portfolio


Reporting Engine

Web Based

Common User

Interface



User Configurable

Report Definition

Data Visualization

Workflow


Services

User Interfaces

Data Extensions


Change &

ConfigurationMgmt


Reconciliation Federation DiscoveryData

Adapters

Discovery and Application Dependency Mapping

CIs

•Attributes

•Relationships


Assets

•Attributes

•Relationships

Process Artifacts


Meta Data

•Configurations

•Process

Integration Modules

Service Request Mgmt

Incident, Problem and Catalog

Storage Mgmt

Release Mgmt

Capacity Mgmt

IT Asset Mgmt

Enterprise Asset Mgmt

IT Infrastructure(Server, Storage, Network, Security, Software, Applications, Transactions, Services)

>Storage Mgmt >Application Mgmt >Monitoring >Server/Device Mgmt >Network Mgmt >Security Mgmt >Discovery tools >Customer developed

Operational Management Products IBM & Non-IBM Software



Customer Opportunity with 7.1.1 Industry Leading User Interaction Experience

A base to propel industry-leading user experience in provisioning spaceA service management platform that is easy to use, field-tested, flexible, and

customizable (UI and Data)

Integrated Process Automation Adjacency: Integrated Process Automation offerings: TADDM, CCMDB, Release

PMP, and SRM. TPM becomes the “Do’er” of TasksProcess visibility (with different teams provisioning network, storage, and servers)Ability to produce “Systems Mgt. Dashboards” by roleAbility to bridge between Processes and Actions

Connect Approved changes to actual actions via TPMAutomated remediation for specific deviations (e.g., wrong attribute

value) OOTB Content

Automation tasks (Discovery, Install agent. Etc.)Tasks that can be used readily in service mgt. processes (e.g., automated

remediation of changed config. File): Change, Release, RunBooks, SRM, etc. Free Function from TPAe

Escalations, Actions, BIRT Reporting, Uniform Security,…



TPM 7.1.1 Extends TPAe for Task Automation


Reporting Engine

Web Based

Common User

Interface



User Configurable

Report Definition

Data Visualization

Workflow


Services

User Interfaces

Data Extensions


IT Infrastructure(Server, Storage, Network, Security, Software, Applications, Transactions, Services)

Operational MgmtProducts

Patch Deployment


Reconciliation Federation Discovery

Discovery and Application Dependency Mapping (TADDM)

CIs

•Attributes

•Relationships


Assets

•Attributes

•Relationships

Process Artifacts


Meta Data

•Configurations

•Process

SoftwareDeployment

OS Deployment

TPM Discovery

Virtualization

TPM

TPMEngines for

Scalable Distribution &

Task Mgt.

CCMDB SRM …

Discovery

TPM Data

•DCM objects

•Other TPM data



Start Centers: At-a-glance view by Role

Favorite Applications for Patch, SW depl,

Agent install, discovery, etc.

Role

Drill Down cap.



Seamless: Use Other Apps through TPM 7.1 UI

TPAe UI

TPMfOSD Panels



Reporting

HyperlinkClick on the chart area to link to report that shows the status of all tasks or tasks of a particular status. Report – Task Status Summary

Task Status Summary

0

10

20

30

40

50

60

70

6/3 6/4 6/5 6/6 6/7 6/8 6/9 6/10 6/11

Start Date

Num

ber o

f Tas

ks

Succeeded Failed Cancelled In Progress Scheduled Other

80%

8%

12%

Compliant

No ComplainceCheck

Not Compliant

Compliance Check Status

Count %

Compliant 100 80

No Compliance Check 300 8

Not Compliant 50 12

- The usual list, chart kind of reports with hyperlinks- About 50 OOTB reports



Summary TPM 7.1.1 is being built on Tivoli Process Automation engine (proven usability and

ease of customizability) Start centers by role provide at-a-glance views Denser UIs so users find what they need quickly – Also resource oriented views UIs are customizable. You can use TPAe tooling to show extended attributes in

UIs. ISM Adjacency: TPM as the Do’er of process tasks (from Change/Release/SRM…) Tighter integration with TPM for OSD – all through a single UI. BIRT reporting is easier for customization (Eclipse-based, open standards tooling) Better usability:

matching operations to target selection

better agent status reflection in SDI

OOTB HA policies and bundled TSA

Simplified task model – all task status in one place More Virtualization support (Solaris Zones, VMotion, WPARs) Preserved: Task oriented views for advanced users; DCM data model & workflows,

CLI & Web service interfaces

ibm software group © 2008 ibm corporation ibm tivoli provisioning manager 7.1.1

Documents

ibm corporation tpm

software provisioning

tpm slide

automation visibility

provisioning manager

asset costs

efficiency slide

deployment servers results