ibm team workplace as a platform to drive strategy execution

© Plans in2 Actions P/L for client use only

A PRESENTATION TO

www.Plansin2Actions.comwww.Plansin2Actions.com

IBM Team Workplace as a platform to drive

Strategy Execution

www.Plansin2Actions.com



A PRESENTATION TO

AgendaAgenda

► Introduction

► Choosing IBM Team Workplace

► Our Strategy Execution Tool Application

► Typical Users

► Customer Feedback

► Questions



A PRESENTATION TO

IntroductionIntroduction

► Our Business We are a strategic management consultancy

focussed on ensuring that high quality strategies are developed and successfully executed in our client’s organisations

► My Background►Finance, corporate strategy & business development►Transport, Manufacturing & Hospitality industries►New ventures in Asia, business turnarounds, IPOs►Facilitated strategic planning & development activities in Australia,

Asia, the USA and Europe►Developed plans for major strategic and operational change in

large corporations and implemented systems to help make them happen



A PRESENTATION TO

Facts about Strategy ExecutionFacts about Strategy Execution

► Fortune magazine observed that nine out of 10 companies are unable to effectively carry out their corporate strategies

► A survey of portfolio managers reported that "the ability to execute strategy was more important than the quality of the strategy itself."

► The failure to execute strategy results in 70% of CEO Flameouts

► Of over 300 CEOs surveyed 70% agreed that companies do a better job of developing corporate strategies than implementing them. Only 13% believed that strategic outcomes were being realised.



A PRESENTATION TO

Key IssueKey Issue

► Executing Strategy Requires …. A commitment to making long term & “stepped

change” improvements in the business

► Generally we Report on and Reward …. Day-to-day issues (& crisis) in the business Short term (daily / monthly) numerical targets

Gro

wth

/ P

rofit

abili

ty

No Action

STEPPEDCHANGE

OPTIMISE / IMPROVE



A PRESENTATION TO

Our ProcessOur Process

PLAN Define Vision & Values

Objectives & Goals Key Strategies

TAKE ACTION Work with others on projects & initiatives

MONITOR RESULTS Set tangible targets and

monitor performance vs. the plan

CULTURE

A SELF REINFORCING CYCLE

Plans that are acted upon & deliver positive results increase the credibility of the planning process (and people’s

desire to be involved)



A PRESENTATION TO

Software - what we were looking forSoftware - what we were looking for

► A place where people could …. Plan

► Store key planning documents► Manage the planning process► Communicate the plan to others

Take Action► Drive change through key change projects► Bring geographically disperse teams together to focus on driving

stepped change improvements Monitor Results

► Report by doing (ie. reduce the reporting burden)► Track numerical targets AND what was being done to fix poor

performance

► Security Absolute faith that no-one could find out about sensitive activities A structure that could mimic organisational policies on access to data



A PRESENTATION TO

Why IBM Team WorkplaceWhy IBM Team Workplace

► Delivered a solid baseline of tools to support: Team Collaboration - document sharing, discussion, scheduling and task management Logical document storage -> full text searchability Tight integration with familiar Microsoft Office applications

► Iron-clad security The Notes / Domino infrastructure gave us a level of confidence we couldn’t get elsewhere

► Could be easily customised to deliver: Alignment of Projects with strategic goals & objectives Numerical reporting using Balanced Scorecards & KPIs

Linkages between Projects, Tasks and KPIs / Scorecards Personalised views of all relevant data

► Easy set up and access / rapid user take up Browser Based driving rapid user take-up & easy accessibility for mobile users Hosted solution enabled trial and use in smaller organisations Requires little internal IT support



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Introducing SET - our integrated Introducing SET - our integrated SStrategy trategy EExecution xecution TToolool



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Project Rooms Project Rooms Where teams collaborate & share informationWhere teams collaborate & share information



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Plans Room Plans Room Communicate Strategy & Monitor ProgressCommunicate Strategy & Monitor Progress



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Plans Room Plans Room Clearly show alignment with StrategyClearly show alignment with Strategy



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Results Room Results Room Track tangible outcomes via KPIs & ScorecardsTrack tangible outcomes via KPIs & Scorecards



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Actions Folder Actions Folder Personalised views of key dataPersonalised views of key data



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Typical Client ApplicationsTypical Client Applications

► Multi-site Operations Operations with numerous sites throughout Australasia and / or

across the globe Numerous strategic improvement projects under-way at any one

time driven by a central management team Need to track status of projects and their impact on KPIs Benefit from collaboration amongst sites and sharing of best

practice

► Joint Venture Activities Multiple independent partners collaborating on projects and

charged with achievement of common objectives Partners do not share common IT platforms and JV activities are

only a small part of each partner’s overall operations Need a common place to store and work together on project

documents and tasks Have reporting requirements driven by achievement of project

milestones and KPIs



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What people like mostWhat people like most

► The Space A user friendly place to store key information Create ad-hoc spaces for

► Market intelligence gathering► Best Practice sharing

► Notifications Automatic emails notifying users of tasks & new content Weekly newsletter showing what’s happening

► Personalised view of strategy Focuses individuals on what they have to do to execute

strategy

► Flexible Reporting Monthly reports and strategy summaries extracted into

Excel



A PRESENTATION TO

What our customers are sayingWhat our customers are saying

Paul Mracek, Managing Director, Fasco Asia PacificWe thought we did a good job of identifying projects and driving performance through scorecards but SET has taken us to the next level. Everyone can see in real time where their projects are up to and whether they are driving the correct results. It’s a powerful tool to drive the right outcomes.

John Buckley, GM Technology & Dev’t, Viscount Plastics

Viscount has over a dozen sites throughout Australia, New Zealand, and Asia. The Lean Journey for Viscount has been about how do we ensure that we make mistakes only once and repeat the successes. SET gives Viscount a tool that will allow this to happen. We monitor projects, outcomes and share safety and technical information in the libraries. After 18 months of operation there is clear evidence to link success with projects with real improvement for the customer and the shareholder.



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The difference we makeThe difference we make

BEFORE► Strategy sits on the

shelf► Knowledge of strategy

is low► Little faith that change

will happen► Reporting on day-to-

day issues & fire fighting

► A culture focussed on short term / incremental

AFTER► People work on strategy

every day► Clear understanding of

strategic direction► Commitment to creating a

better organisation► Reporting focussed on

improving the future

► A strategy focussed culture driving stepped changes in performance


A PRESENTATION TO

www.Plansin2Actions.comwww.Plansin2Actions.com

Thank you for your timeThank you for your timeCONTACT US:

Level 50, 101 Collins Street. MELBOURNE, VIC, 3000 Web Site : - www.Plansin2Actions.com

In New ZealandStrategic Improvement LimitedPO Box 28-479, RemueraAUCKLAND

Phone : +61 3 9653 9279 Fax : +61 3 9653 9307 e-mail : [email protected]


Phone : +64 (0)9 520 0487Fax : +64 274 422 010e-mail : [email protected]

ibm team workplace as a platform to drive strategy execution

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