TORONTO HYDRO-ELECTRIC SYSTEM LIMITED SUMMER 2013

bright ideas

For most Canadian households, electricity makes up about 1% of the household budget.

NO ONE LIKES TO SEE COSTS GO UP. HERE’S WHY THIS IS HAPPENING:

1%

The 1% you can’t live without

In fact, one penny per dollar powers many things that we simply take for granted: • Lights• Appliances• Air conditioning

• Televisions • Entertainment

systems

• Countless items of both necessity and convenience

Use these tips to help keep your costs down torontohydro.com/smartsummer

LET’S LOOK AT VALUE. ARE YOU GETTING YOUR MONEY’S WORTH?

Electricity rates are rising. We want you to know why.

HOW WE ADD UP

Major North American CitiesEstimated monthly bills for 1,000 kWh based on rates in effect April 1, 2012

$225.65$222.61

$121.27

From 2012 Hydro-Québec report, “Comparison of Electricity Prices in Major North American Cities”. Estimated by Hydro-Québec based on the applicable general rates, excluding taxes, in Canadian dollars.

Source: Statistics Canada, Spending Patterns in Canada, catalogue no. 62-202-x

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$164.48

$135.72

We need to invest. There are 189 high-rise condos and commercial buildings either proposed or under construction in Toronto.

Regulatory AnnouncementAs a result of an amendment passed by the Government of Ontario, the charge for power consumed or lost as heat when distributing electricity to your home or business that was previously included in your Electricity charges will now be in your Delivery charges. This will not change your overall costs. This change applies to residential and small business customers only and goes into effect with your first bill after July 1, 2013. For details visit torontohydro.com

$195 million

We’re investing approximately

in the new Clare R. Copeland Transformer Station. This is the first downtown station built by Toronto Hydro since 1955! It will provide electricity to neighbourhoods in central-southwest Toronto.

UNPRECEDENTED GROWTH

26%

74%

A typical residential customer on Time-of-Use rates can expect an increase of $4.90/month compared to last year (based on 800 kWh electricity consumption)

Approximate monthly bill increase

Toronto Hydro Distribution

Ontario’s Smart Meter Data System

Transmission & Regulatory

Energy (Commodity TOU)

$5Bill increase

$2.71

$0.73

$0.68

$0.78 Toronto Hydro Distribution

Electricity, HST, Ontario Clean Energy Benefit, Transmission, Regulatory, Debt Retirement and Ontario’s Smart Meter Data System

Just 26% goes to Toronto Hydro

New

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ity

48%

We’ve received great value from our system, but it is now 50 to 60 years old, and needs to be upgraded to more modern standards.

must be replaced over the next 10 years at a cost in the range of $5.6 billion.

of our assets40% Aging Equipment

18% Foreign Contact (car accidents, animals, etc.)

15% Environment/Weather (storms, exposure, etc.)

16% Other

8% Loss of Supply (from the transmission company)

3% Scheduled Outage

Some areas of the city are experiencing an unacceptable number of power outages. In 2013, we will be investing $327 million in infrastructure upgrades to help improve service reliability. See map at poweruptoronto.ca/projects/map

REASONS FOR 2012 POWER OUTAGES

l torontohydro.com l 416.542.8000

The star design is a trade-mark of Toronto Hydro Corporation used under licence. ‘Toronto Hydro’ means Toronto Hydro-Electric System Limited. My TorontoHydro and Bright Ideas are trade-marks of Toronto Hydro Corporation used under licence. 30050-1-0071

Read Toronto Hydro’s new Corporate Responsibility Report The 2012 Corporate Responsibility (CR) Report, “The Measure of our Corporate Responsibility Commitment”, details the progress we’ve made in the areas of grid modernization, environmental responsibility, workplace health and safety, and productivity.

Through an extensive consultation process with stakeholders, we’ve solicited feedback on both the report and our over-arching CR program.

We also involved our Facebook fans in the selection of the report cover. They chose the image of a Toronto Hydro trades apprentice overlooking the Pan-Am village, which is currently under construction for the upcoming 2015 games.

You can read the full report online at torontohydro.com/responsibility and also receive a printed copy of our CR Highlights Brochure by emailing us at sustainability@torontohydro.com

Businesses like yours are taking advantage of our incentive programsThousands of Toronto businesses are benefiting from incentives that help pay for upgrades to energy-efficient technologies. Find out how saveONenergyOM incentives can help you reduce electricity use and control your operating costs.

Many incentives cover up to 50% of project costs for:• Electricityauditsthatpinpointwasteandprioritizeprojects• Energy-efficientlightingandoccupancycontrols• Variablefrequencydrivesthatmakeyourmotorsrunsmarter• Energy-efficientHVACsystems• Monitoringandtargetingsystemstomanageongoingusage

Information and application forms are available at torontohydro.com/business

saveONenergyAND BE REWARDED!Earn up to 250 AIR MILES®† reward miles when you register online and sign up for conservation programs.* saveONenergyrewards.ca

Get a FREE In-Home Energy Display!If you have central air, an electric water heater or swimming pool pump, sign up for peaksaver PLUS® and get a FREE in-home energy display. This easy-to-use portable device will help you save electricity and manage your bill more effectively.

Sign up today! 1.877.487.8574 | torontohydro.com/peaksaver

Up to $650 heating and cooling rebateInstallaqualifyingENERGYSTAR®centralheatingandcoolingsystemandreceive a rebate of up to $650.

FINDAPARTICIPATINGCONTRACTORtobookyourappointment 1.877.797.9473 | torontohydro.com/heatingandcooling

We’ll haul away your old fridge or freezer — FREE of chargeOlder fridges and freezers can waste up to $125 a year in electricity. Call us — we’ll pick them up and recycle them FREE of charge. We’ll also take your old window air conditioner or dehumidifierwhilewe’rethere. Fridgesandfreezersmustbeatleast20yearsoldtoqualify.

BOOK A FREE PICKUP TODAY!1.877.797.9473 | torontohydro.com/pickup

Coupons to help you save year-roundBig savings are now just a click away! Download coupons for energy-efficient products and use them throughout the year.

There’s more! From September 27 to October 27, 2013, you can take advantage of additional in-store discounts at participating retailers.

DOWNLOADANDSAVENOWtorontohydro.com/coupons

*Offer subject to terms and conditions. ®†TM†TrademarksofAIRMILESInternationalTradingB.V.UsedunderlicensebyLoyaltyOne,Inc.andOntarioPowerAuthority.saveONenergy AND BE REWARDED is presented by the Ontario Power Authority. Incentive programs are subject to additional terms and conditions found at torontohydro.com/conservation. Funded by the Ontario Power Authority and offered by Toronto Hydro. peaksaver PLUS is a trade-mark of Toronto Hydro Corporation. Used under licence. OMOfficial Mark of the Ontario Power Authority. Used under licence. A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence.

OUR WORLD. OUR CITY. OUR RESPONSIBILITY.

  

 

  

 

      

  

 

      

NUCLEAR ENERGY56.9%

WATER POWER22.2%

COAL OR OIL2.7%

NATURAL GAS

14.7%

ALTERNATIVE POWER

SOURCES3.4%

System-Wide Electricity Supply Mix 2011

Toronto Hydro is obligated as a distributor of electricity to supply electricity to every person connected to our distribution system (Electricity Act, 1998). As a provider of standard supply servicewearerequiredtodisclose the system-wide electricity supply mix.

Under O. Reg. 416/99 the Ministry of Energy is responsible for providing Ontario’s electricity supply mix data for electricity suppliers. The chart above shows the supply mix data for 2011, as determined by the Ministry. This data should be considered current until further notice.

*Note: the total calculation is off by 0.1% due to rounding.