identifying & then managing your very best employees

IDENTIFYING AND THEN MANAGING

YOUR VERY BEST EMPLOYEES

STACY SCHWEIKHART, CPRP

COMMUNITY INFORMATION MANAGER

CITY OF KETTERING, OHIO

[email protected]

@SWSCHWEIKHART

TOM O’ROURKE, CPRP

EXECUTIVE DIRECTOR

CHARLESTON COUNTY PARK & REC COMMISSION

[email protected]

@TOROURKE



• EVERY SINGLE PERSON IN YOUR ENTIRE AGENCY IS NOT EXCEPTIONAL

LEADERSHIP MATERIAL. THAT IS ACTUALLY FINE.

• NOT EVERYONE IN EVERY INSTANCE LEADS. SOMETIMES YOU NEED

EXPERT FOLLOWERS.

• THIS SESSION IS ABOUT PUTTING YOUR EMPLOYEES IN SITUATIONS

WHERE THEIR TRUE LEADERSHIP TRAITS CAN BE REVEALED.

• ONCE YOU HAVE IDENTIFIED THE FEW TRUE LEADERS IN YOUR AGENCY

THEY MUST BE TRAINED AND DEVELOPED VERY DIFFERENTLY THAN

EVERYONE ELSE.

• THIS SESSION WILL PROVIDE A STEP BY STEP APPROACH FROM

IDENTIFICATION TO DEVELOPMENT OF THE BEST OF YOUR BEST.



LEARNING OBJECTIVES:

• UNDERSTAND METHODS OF DETERMINING YOUR FEW TRUE

LEADERS

• CREATE A PROFESSIONAL DEVELOPMENT ROAD MAP FOR FUTURE

LEADERS

• IDENTIFY THE SKILLS NECESSARY TO BE A RECREATION AGENCY

LEADER IN THE FUTURE

• CONSIDER THE BALANCE OF LEADERSHIP IN YOUR OWN LIFE



THE VORTEX: A NEW PERSPECTIVE ON LEADERSHIPCONCEPT MAY NOT BE CITED, REPRODUCED OR DISTRIBUTED WITHOUT WRITTEN PERMISSION FROM CREATOR.

PLEASE EMAIL [email protected] VISIT WWW.LEADERSHIPVORTEX.COMFOR WRITTEN CONSENT.



• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP

THE VORTEX: A NEW PERSPECTIVE ON LEADERSHIPCONCEPT MAY NOT BE CITED, REPRODUCED OR DISTRIBUTED WITHOUT WRITTEN PERMISSION FROM CREATOR.

PLEASE EMAIL [email protected] VISIT WWW.LEADERSHIPVORTEX.COMFOR WRITTEN CONSENT.



• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP



TAKE A MINUTE TO THINK

ABOUT THE MEMBERS OF

YOUR TEAM AND THEIR

AREAS OF RESPONSIBILITY:

• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP



NOW THINK ABOUT SOME

RECENT TEAM PROJECTS:

• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP



THINK ABOUT THE

RESPONSE WHEN YOU

INTRODUCE A NEW

INITIATIVE OR SPECIAL

PROJECT:

• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP



NOT EVERYONE BELONGS

AT THE BOTTOM OF THE

VORTEX.

WHO ARE YOUR GOOD

TEAM PLAYERS?

WHO ARE YOUR BEST

FOLLOWERS AND

SUPPORTERS?



WHO YOUR LEADERS AREN’T:

• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP



DO YOU HAVE IN MIND

WHO YOUR FEW TRUE

LEADERS ARE?

NOW –

WHAT DO YOU DO?



FOCUS ON THREE THINGS:

KNOWLEDGE OF THE JOB

JUDGMENTLEADERSHIP




WHAT IS THE JOB?




ANSWERS YOU CAN’T GET ON GOOGLE OR NRPA CONNECT

KNOWLEDGE OF THE JOB IS LESS ABOUT TECHNICAL

INFORMATION, AND MORE ABOUT WISDOM AND PHILOSOPHY



Vision

Mission

Values

Objectives

Audience

Positioning

Personality

THIS PYRAMID HELPS DEFINE WHO YOU ARE





JUDGMENTLEADERSHIP



Leadership traits of people at the “Top”LEADERSHIP TRAITS OF PEOPLE AT THE “TOP”



PEOPLE THAT EVENTUALLY BECOME EFFECTIVE LEADERS:

• KNOW HOW TO AGREE AND DISAGREE WITH UPPER MANAGEMENT.

• ARE ABLE TO SORT OUT AND ACCOUNT FOR POLITICAL IMPLICATIONS.

• ARE ABLE TO ESTABLISH AND DEVELOP WORKING RELATIONSHIPS.

• TRANSITION WELL FROM BEING THE “DOER” TO THE MANAGER OF THE

“DOERS.”

• KNOW HOW TO WORK WITHIN THE FRAMEWORK OF A TEAM.

• FOLLOW THROUGH ON ASSIGNMENTS.

• ARE PEOPLE THAT OTHERS WANT TO BE AROUND.





JUDGMENTLEADERSHIP



JUDGMENT



From: Tom O'Rourke Sent: Tuesday, June 24, 2014 1:28 PMTo: Phil

MacchiaSubject: Rusty at Kiawah

I talked to him today.

Her REALLY wants us to have a sign on the 4th of July up before the circle.

Either do it, call him and talk him out of it, or come up with some compromise.

I don’t think really that he thinks it will change anything. I think he is just looking

for a way to let the Kiawah home owners think that they are doing something.

This is a tough place to manage. I know it.

Tom



From: Phil Macchia <[email protected]>Date: Tuesday, June 24, 2014 at 3:50 PMTo: Tom ORourke <[email protected]>Subject: RE: Rusty at Kiawah

We will call him and discuss. I just wanted to verify we are not looking at installing a sign

like the one at Folly with this amount if notice?

Phil

From: Tom O'Rourke Sent: Tuesday, June 24, 2014 9:31 PMTo: Phil MacchiaSubject: Re: Rusty at Kiawah

No way, not now. That is a whole other discussion.

This is just one of those rented highway signs.

If they talk about the one at Folly, we can mention that Folly paid for it.

Thanks, Tom



ON JUN 27, 2014, AT 9:39 AM, "PHIL MACCHIA" <[email protected]> WROTE:

TOM,

I HAVE DONE THE RESEARCH, HOW DID YOU LEAVE THE CONVERSATION WITH RUSTY AS FAR AS WHO

IS PAYING FOR THE USE OF THIS? ON THE TOP END THE SIGN WILL PROBABLY RUN BETWEEN $ 900

AND $ 1,000, WITH ME OR STAFF GOING TO PICK IT UP.

JUST WANTED TO KNOW WHERE WE STOOD.

THANKS,

PHIL

<IMAGE001.PNG>



HE IS NOT PAYING. IF YOU THINK WE SHOULD ACCOMMODATE

HIM, DO IT. IF NOT, TELL HIM NO AND I AND THE COMMISSION

WILL SUPPORT THE DECISION. YOU KNOW BETTER THAN I DO.

TOM

SENT FROM MY IPHONE

WHAT DID PHIL DO?



BE STRATEGIC WHEN DECIDING, HOW

OFTEN, WHAT ARE THE CIRCUMSTANCES,

AND HOW YOU WILL FOLLOW UP, AS YOU

ARE PROVIDING THIS DEVELOPMENT

FOR YOUR EMPLOYEES.





JUDGMENTLEADERSHIP

KNOWLEDGE :

WISDOM AND PHILOSOPHY

LEADERSHIP:

PUT THEM IN A

VORTEX THAT

WILL MAKE

THEM LEAD

JUDGMENT:

PUSH THEM IN

THE DEEP END

WITH SOME HARD

STUFF



NOW IT’S YOUR TURN



• INTEREST

• ENGAGEMENT

• COMPREHENSION

• DEMONSTRATED

MASTERY

• LEADERSHIP



TAKE A MINUTE TO THINK

ABOUT YOURSELF AND

YOUR AREAS OF

RESPONSIBILITY

NOW THINK ABOUT SOME

RECENT TEAM PROJECTS

THINK ABOUT THE

RESPONSE WHEN NEW

INITIATIVES OR SPECIAL

PROJECTS ARE INTRODUCED



WORK HOME VOLUNTEER CAREGIVERHEALTH


YOUR VERY BEST EMPLOYEESKNOWING WHEN IT’S TIME TO

CIRCULATE BACK TO THE TOP:

• YOU DON’T HAVE THE TIME, ENERGY

OR PASSION

• THE ENERGY IT TAKES TO STEER THE

VORTEX IS BURNING YOU OUT

• DYNAMICS MAKE IT BETTER FOR

SOMEONE ELSE TO STEER THE

VORTEX

• YOU RECOGNIZE THE OPPORTUNITY

FOR SOMEONE ELSE TO DEVELOP

LEADERSHIP EXPERIENCE



“NOTHING SO CONCLUSIVELY PROVES A MAN’S

ABILITY TO LEAD OTHERS AS WHAT HE DOES

FROM DAY TO DAY TO LEAD HIMSELF.”

— THOMAS J. WATSON



THE END

identifying & then managing your very best employees

Government & Nonprofit