if you’re not measuring quality of hire, you’re not hiring the best people | talent connect 2014
DESCRIPTION
If you want to raise your company’s talent bar, you first need to know where the bar is set. Learn from Lou Adler that measuring quality of hire starts by defining it, how to get hiring managers on-board, forget the interview, and conduct a pre-hire performance review instead, and how big data raises your company’s talent bar. Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEafTRANSCRIPT
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How to Measure and Maximize Quality of Hire
… and Achieve an ROI > 500%!
Based on Lou Adler’s
Hire With Your Head and The Essen2al Guide for Hiring & Ge8ng Hired
Rev 814-‐A
#intalent
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Investment or Expense?
Raise ROI or Reduce Costs?
Surplus or Scarcity?
Maintain or Raise Talent Level?
#intalent ROI Calculator = budurl.com/ROICalc
![Page 3: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/3.jpg)
Mid-third
Strategy/Process/People Raise Talent Bar
Existing Processes Maintain Talent Level
Shortcuts/Random Lower the Bar
Upper-third Lower-third
What’s Your Talent Strategy?
Difference in Performance of People Hired #intalent
![Page 4: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/4.jpg)
Mid-third
Strategy/Process/People Raise Talent Bar
Existing Processes Maintain Talent Level
Shortcuts/Random Lower the Bar
Upper-third Lower-third
What’s Your Talent Strategy?
Difference in Performance of People Hired
Efficiency & Minimize
Cost
#intalent
![Page 5: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/5.jpg)
Mid-third
Strategy/Process/People Raise Talent Bar
Existing Processes Maintain Talent Level
Shortcuts/Random Lower the Bar
Upper-third Lower-third
What’s Your Talent Strategy?
Difference in Performance of People Hired
Max Speed & Volume
Efficiency & Minimize
Cost
#intalent
![Page 6: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/6.jpg)
Mid-third
Strategy/Process/People Raise Talent Bar
Existing Processes Maintain Talent Level
Shortcuts/Random Lower the Bar
Upper-third Lower-third
What’s Your Talent Strategy?
Difference in Performance of People Hired
Max Speed & Volume
Efficiency & Minimize
Cost
Max Quality & ROI
#intalent
![Page 7: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/7.jpg)
What’s the ROI of a
15% Better Person?
![Page 8: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/8.jpg)
What’s the ROI of a
15% Better Person?
![Page 9: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/9.jpg)
What’s the ROI of a
15% Better Person?
Profit to Salary Multiplier
$600K x 40% = $240K
$240K/$100K = $2.40
![Page 10: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/10.jpg)
What’s the ROI of a
15% Better Person?
Salary 100 people hired @ $100K each = $10mm
Avg Generate $24mm Profit per Year
Top 1/3 will generate $3.6mm/yr more or $14mm extra variable profit over 4 yrs
ROI = $14mm/Cost to Hire Top 1/3 200% to 700%
Profit to Salary Multiplier
$600K x 40% = $240K
$240K/$100K = $2.40
![Page 11: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/11.jpg)
Requirements to Hire Top-Third
#intalent
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Requirements to Hire Top-Third
Different Strategy Attract In vs. Weed Out
Different Processes Benchmark the Best
Shift Sourcing Mix More Passive
Talent Partnership Recruiter & Manager
Solution vs. Transaction-based
Performance Metrics
#intalent
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Rethinking Talent Strategy Is there a surplus of the best people or scarcity?
HAVE GET BECOME DO
#intalent
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Rethinking Talent Strategy Is there a surplus of the best people or scarcity?
HAVE GET BECOME DO
Surplus – Weed Out the Weak – Active – Best Who Apply
#intalent
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Rethinking Talent Strategy Is there a surplus of the best people or scarcity?
HAVE GET BECOME DO
Surplus – Weed Out the Weak – Active – Best Who Apply
Scarcity – Attract the Best – Passive – Raise the Talent Bar
#intalent
![Page 16: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/16.jpg)
Rethinking Talent Strategy Is there a surplus of the best people or scarcity?
HAVE GET BECOME DO
Surplus – Weed Out the Weak – Active – Best Who Apply
Scarcity – Attract the Best – Passive – Raise the Talent Bar
DO BECOME
#intalent
![Page 17: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/17.jpg)
Rethinking Talent Strategy Is there a surplus of the best people or scarcity?
HAVE GET BECOME DO
Surplus – Weed Out the Weak – Active – Best Who Apply
Scarcity – Attract the Best – Passive – Raise the Talent Bar
DO BECOME
Hiring Manager Focus: DOING vs. HAVING
Top Candidate Focus: DOING & BECOMING vs. GETTING #intalent
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Zone 1 Zone 2 Zone 3 Zone 4 Very Active Tiptoers Explorers Super Passive
Time
Growth and
Impa
ct
Increase Quality by Career Zone
#intalent
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Zone 1 Zone 2 Zone 3 Zone 4 Very Active Tiptoers Explorers Super Passive
Time
Growth and
Impa
ct
Increase Quality by Career Zone
#intalent
![Page 20: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/20.jpg)
Zone 1 Zone 2 Zone 3 Zone 4 Very Active Tiptoers Explorers Super Passive
Time
Growth and
Impa
ct
Increase Quality by Career Zone
#intalent
Extraordinary Career Move
Significant Career Move
Much BeIer Job
Somewhat BeIer Job
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Zone 1 Zone 2 Zone 3 Zone 4 Very Active Tiptoers Explorers Super Passive
Time
Growth and
Impa
ct
Extraordinary Career Move
Significant Career Move
Much BeIer Job
Somewhat BeIer Job
Increase Quality by Career Zone 20% - Ads 40% - Email/ERP 40% - Networking
#intalent
![Page 22: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/22.jpg)
Zone 1 Zone 2 Zone 3 Zone 4 Very Active Tiptoers Explorers Super Passive
Time
Growth and
Impa
ct
Extraordinary Career Move
Significant Career Move
Much BeIer Job
Somewhat BeIer Job
Increase Quality by Career Zone
Shift to Steeper Part of the Career Zone Curve
20% - Ads 40% - Email/ERP 40% - Networking
#intalent
![Page 23: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/23.jpg)
Zone 1 Zone 2 Zone 3 Zone 4 Very Active Tiptoers Explorers Super Passive
Time
Growth and
Impa
ct
Extraordinary Career Move
Significant Career Move
Much BeIer Job
Somewhat BeIer Job
Increase Quality by Career Zone
Shift to Steeper Part of the Career Zone Curve
20% - Ads 40% - Email/ERP 40% - Networking
5%
20% 50%
25%
#intalent
![Page 24: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/24.jpg)
How Do You Find Your Best People?
#intalent
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How Do You Find Your Best People?
#intalent
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How Do You Find Your Best People?
#intalent
![Page 27: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/27.jpg)
How Do You Find Your Best People?
#intalent
![Page 28: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/28.jpg)
How Do You Find Your Best People?
#intalent
![Page 29: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/29.jpg)
How Do You Find Your Best People?
#intalent
![Page 30: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/30.jpg)
Define Pre-Hire Quality
#intalent
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Define Pre-Hire Quality
#intalent
This is not a job description. It’s a person description.
![Page 32: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/32.jpg)
Define Pre-Hire Quality
#intalent
This is not a job description. It’s a person description.
![Page 33: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/33.jpg)
Define Pre-Hire Quality What’s the Real Job? • Collaborate with sales rep to
develop customer solutions at C-level in F500 companies
• Lead intense detailed product spec presentations to sophisticated buying groups
• Work with contracts to develop cost/price/margin analysis for $5mm+ programs
• Handle 3-6 major programs concurrently
This is not a job description. It’s a person description.
#intalent
![Page 34: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/34.jpg)
Conduct Pre-hire Performance Review
#intalent
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Conduct Pre-hire Performance Review
Question 1: Ask MSA question for job-related, team & individual tasks
TIME
IMPACT
#intalent
![Page 36: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/36.jpg)
Conduct Pre-hire Performance Review
Question 1: Ask MSA question for job-related, team & individual tasks
TIME
IMPACT
Individual
Ask many MSA questions to see growth over time
#intalent
![Page 37: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/37.jpg)
Conduct Pre-hire Performance Review
Question 1: Ask MSA question for job-related, team & individual tasks
TIME
IMPACT
Team
Individual
Ask many MSA questions to see growth over time
#intalent
![Page 38: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/38.jpg)
Conduct Pre-hire Performance Review
Question 1: Ask MSA question for job-related, team & individual tasks
Have candidate prepare a 360° work chart for team relations
TIME
IMPACT
Team
Individual
Ask many MSA questions to see growth over time
#intalent
![Page 39: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/39.jpg)
How to Measure Quality of Hire Pre- and Post
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How to Measure Quality of Hire Pre- and Post
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How to Measure Quality of Hire Pre- and Post
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How to Measure Quality of Hire Pre- and Post
Rank in Comparison to Job 1.0 The Bottom Third 2.0 Middle Third 2.5 Current Average 3.0 Rock Solid: top 20% 4.0 Top-notch: top 10-15% 5.0 Rock Star: top 5% Compare Pre- and Post-hire Results for Feedback and Process Improvements
![Page 43: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/43.jpg)
How to Measure Quality of Hire Pre- and Post
Rank in Comparison to Job 1.0 The Bottom Third 2.0 Middle Third 2.5 Current Average 3.0 Rock Solid: top 20% 4.0 Top-notch: top 10-15% 5.0 Rock Star: top 5% Compare Pre- and Post-hire Results for Feedback and Process Improvements
ROI Calculator budurl.com/ROICalc
![Page 44: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/44.jpg)
Measure & Max Quality of Hire
#intalent
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Measure & Max Quality of Hire
#intalent
![Page 46: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/46.jpg)
Measure & Max Quality of Hire
#intalent
![Page 47: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/47.jpg)
Measure & Max Quality of Hire
#intalent
![Page 48: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/48.jpg)
Measure & Max Quality of Hire
#intalent
![Page 49: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/49.jpg)
Measure & Max Quality of Hire
#intalent
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Measure & Max Quality of Hire
What’s the ROI of a Top-third vs. Mid-third?
#intalent
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Performance-based Hiring
ROI: Raise Talent Bar
#intalent
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Performance-based Hiring
High-tech LinkedIn Recruiter & High-touch Performance-based
Hiring Proof of Concept
[email protected] ROI: Raise Talent Bar
#intalent
Proof of Concept
![Page 53: If You’re Not Measuring Quality of Hire, You’re Not Hiring the Best People | Talent Connect 2014](https://reader033.vdocuments.net/reader033/viewer/2022052907/559419441a28ab6c0d8b461c/html5/thumbnails/53.jpg)