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Subject Key points to deliver/ objectives

Introduction

To align the content of the transition

To clarify roles during transition

To define rules for the time

To align the transition project

Roles and JDTo review the JD

To know the role inside the LC and the EB

Area History

To present previous VPs and contacts

To show the area's evolution

To talk about current reality

Achievements and Non-

Achievements

To show the major achievements and non-achievements

To talk about the key learning points

Area Planning

To review Results, KPIs, Health

To know how to plan goals and strategies

To talk about the area's current reality

To show GCPs from the network

To define the area's next steps

2014 Plan

To talk about the HR Plan contruction

To define the next year's structure

To talk about how to plan the number of members

Synergy/Corners

What is synergy, how to build synergies and work in the

corners with every area (define touchpints with everybody

in EB)

Financial Plan

To talk about the budget construction process

To list the main revenues

To list the main expenses

To talk about investments

To define how to financially track the area

Area TrackingTo know how to track goals and strategies

To define the tracking routine and tools

Team Management

To talk about the profile of the members and how they

behave to the activities

To show important team management actions

To show tips for Team Minimums Delivery

To define actions and tools to have a good Team

Management

AI RelationshipTo understand the role of the AIVP

To talk about the communication and help from the AI

CalendarTo build the calendar of activities and personal feeling for

the year

Succession/Transition

To talk about sustainability of leaders

To talk about how to define the successor

To talk about transition

Under Pressure To talk about dificult moments during the experience

MC VP LeadershipTo talk about the development so far

To build the CP for the elect

Exchange place and role in AIESEC (MoS, why @ does X)

Raising and Realization Peaks, matching mania

advantages

Exchange role and place in @ XP (management and

experience)

Making X happen- contribution of all sub-systems to the

realization of X

GEN

ERALKNOWLEDGE

Exchange Overview

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Exchange place on what we envision for 2015 - role of VP

X and other VPs in X management

Basics of how X happens (what is raising, matching, going

for X, reception etc)

X past and current state in B&H and the AIESEC Network

Interns Involvement

Know what kind of opportunities offer to interns

Discussions with interns on their XP

MyAIESEC.net and Exchange

module training

How to use MyAIESEC.net - Complete information on

different features of Exchange Module

X processes TN Flow

XPP on TN side

Delivery process and tools step by step

Preparation of the TN taker and the intern

Matchability checking in Exchange module

Online Measurement System Education

Servicing

-How to fill in correct forms

-How to make the forms attractive

-How to do basic servicingReception

Exchange strategies (TN teams, soultions for P-Boxes on

OGX and ICX side, international cooperation, GN

initatives)

X management on local level and local X structures

TN and EP Exchange flows

Delivery Management locally and tools

Advanced Exchange module and MyAIESEC.net

How to sign a partnership agreement

How to track progress of international cooperation

Preparation for and usage of international conferences

Know how to plan raising in termKnow how tracking system in the entity should look like

Know all factors which should be take into consideration

(peak realizations)

Know all raising strategies

Know how to plan different activities in term to ensure

constant raising

Know how to build structure to provide growth in raising

results

Raising in projects

National Projects Know

how to plan and track raising in projects

Know how to organize project structure to support raising

Know how to choose proper market and build selling

points for project

Know examples of job descriptions around topic which

project is addressed to

Market research

What is market research

How to run market research

When to run market reasearch

How should the output of market research look like

Delivery of Exchange

TIONA

LKNOWLE

DGE

Interaction with X participants

Raising Planning and Tracking

Incoming Exchange - Quality

Exchange Growth Execution

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AIESEC Product Information

Know detail information about ALL the products of

GCDP.

Know the specific benefits of partners when participating

in the program.

Selling Process

Know the steps of selling process

Know the different types of selling process to choose the

most suitable one.

Know the essensial requirements in servicing partners, and

apply them in real situationsUnderstand the common senses of business and partners'

feelings in specific cases.

Know common dress codes for specific situations Know

basic body language and gestures to improve personal

image.

Products Development

Generate new values from the available products

Build new products to sell, generating new benefits to

engage partner, actively look up in myaiesec.net for more

knowledge

Re-raise Partnership

Know how to re-engage partner to entity activities

Actively approach other sales people to continue their

accounts.

Know how to utilize the relationship in the past between

AIESEC and partners to re-raise them.

Customer Relationship

Management (CRM)

Know how to update the process of contacting, how to

access and customize information, manage the account

effectively.

Know how to upload contacts/accounts, download reports,

tracking all the contact of LCs

Master tracking tools (salesforce, google spreadsheet,

reports), have a clear plan for each quarter.

Sales Skills

Know how to control the conversations to commit to the

purposes

Know how capitalize on the partners' network; actively go

to the networking events to expand network; can deal

with hard questions from partners; build personal

relationships.

Networking

Actively attending networking events and generate new

relationships regularly; utilise diversified source to build up

new relationships

Know how to make friends personally.

Training & Coaching Know how to deliver knowledge properly to members.

Help them to practice and keep track their development.

Servicing Standard

Planning & Tracking

FUN

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Expected Outcome When: Realization

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