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TRANSCRIPT
GETTING PERSONAL
In Saudi, the health industry comes in for strong governmental monitoring. It’s important to be extra cautious of influencer content as local authorities can crack down on social media content that they consider ‘misleading.’
BEST PRICE
Agencies and clients alike need to understand that even within a single region, influencer fees can vary dramatically. In the Middle East classes are defined by followers with micro at less than 10,000, mid at 10,000-100,000 and macro at over 100,000.
STAY ON THE RIGHT SIDE OF THE TRACKS
In the United Arab Emirates (UAE), for instance, all influencers have to be registered with the government as any activity resulting in profit is rendered a business under the UAE Commercial Transactions Law. The fact that an influencer is convincing consumers to buy a product/service renders the activity as an advertisement which must comply with advertising standards and consumer protection legislation. And here’s where it can get really complex. In the UAE, advertisements aren’t regulated by a single entity but are governed by numerous laws such as the Printing and Publication law, National Media Council regulations, cybercrime law and laws governing consumer protection and commercial activities, particularly in relation to anti-competitive practices and illegal monopolies. What’s more, the influencers may own the rights to their content commercially if they agree such an arrangement with a brand, or they may be acting in an agent capacity so agency laws may apply. Ignoring these legal requirements can lead to hefty fines for influencers and brands alike.
Generally speaking, producers and advertisers must always bear in mind that, unless they have developed and produced every element of the campaign themselves, they may be infringing another person’s copyright by using music, images or clips without a proper license. Also, the cybercrime law may apply if the campaign was perceived to have a criminal aspect such as a ‘gambling’ aspect. So, take advice to avoid potential pitfalls, including potential criminal implications, and in an influencer’s case, it may be wise to review the systems influencers use such as website legal policies, a social media and digital communications policy and image rights and privacy.
OVERCOMING TABOO
Political or religious issues impacting a market are a must-have discussion when selecting and vetting potential influencers to integrate into a campaign. When it comes to PR and comms, you can’t afford not to discuss these issues if you want the campaign to be successful and avoid negative backlash in a region where fierce adverse social media backlash calling out brands can escalate massively.
IT’S NOT JUST A NUMBERS GAME
Many brands and organisations rush to sign on with influencers based on follower numbers but bulk is not all that counts. Recent research has shown that regional consumers have a high degree of skepticism when it comes to influencers who they feel are just in it for the big bucks with little alignment to consumer base values. The research shows that a majority of consumers will only be influenced by personalities they believe reflect their own personal values, their culture and the society they live and work in. Local insights must guide your choice to ensure values alignment. Remember the chosen influencer will reflect who you are and what you stand for. What’s more in the fast-moving consumer market of the Middle East, it’s important to understand who is ‘on trend.’ Today’s super cool influencer could be consigned to digital history tomorrow.
IMPACTFUL INFLUENCER
MARKETING IN
THE MIDDLE EAST
actionprgroup.com
ADVICE FROM ACTION DIGITAL, A DIVISION OF ACTION GLOBAL COMMUNICATIONS
The concept of using celebrities – real or imagined - as brand ambassadors is not new. Santa’s been at it for years, the Marlboro man got away with it for longer than most of us imagined and the Old Spice Man was resurrected albeit in beefier form. The rise of social media though has evolved influencer marketing into a whole new engagement approach – yet a complex one to navigate.
Tactics, tools and strategies needed for an influencer campaign to succeed in one market may likely fail in another.
Though influencer marketing is integral to global communications strategies, it needs to be local in implementation to ensure cultural and geo-political sensitivities are not breached. This is particularly true for the countries of Action’s core international network comprising over 40 countries across Russia & CIS, the Middle East, North Africa, the Balkans, Central & Eastern Europe, the Baltics and Eastern Mediterranean.
Local expertise is as key to getting the most from an influencer marketing campaign as it is to maximizing
REGIONAL DIFFERENCES FOR INFLUENCER MARKETING:
MIDDLE EAST FOCUSROI on all PR and digital comms tactics. Professional, local talent who can navigate the who, where, when, why and how of what works and what doesn’t is your starter for 10.
To exemplify this, let’s look at one of Action’s most diverse and dynamic regions – the Middle East. There is huge opportunity here for those who know how to approach a region with one of the world’s youngest populations, highest new technology adoption rates and a particular fascination with visual content. But go there without local guidance at your peril!
CREAM OF THE CROP Check out our select list of top influencers from each of these markets to discover who’s heating up social media in the region:
Lojain Omran Afnan Albatel Abdullah Al Jumah
Hasan KutbiSauditravler
Hisham Al Houish
KSA
Khalid Al Ameri Mo Vlogs Abdulaziz Baz Hayla Al Ghazal
UAE
Zayneb Azzam Sherif Fayed Wael Mansour
EGYPT
We hope you now have a feel for where the pitfalls can lie when attempting to use influencer marketing without local guidance. No matter the client, brand or message, if you’re looking to implement an influencer marketing campaign (especially in multiple markets), it’s important to have a local partner/consultant with comms expertise to develop a successful strategy that provides lasting connections to target audiences while maximizing ROI. See you on the Net.
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October 2019 Action Global Communications
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BAND WAGON OR BAND LEADERS?
New gen influencers – from macros to micros – are extoling their abilities to turn passions into channels of influential expertise which capture audiences that marketeers wish to speak to. And, while there are numerous examples of how the concept has been successful, there are equally others whose main achievement is in convincing marketeers that they have audiences ready to listen or the expertise to tell an engaging story.
Couple that maze with regional sensitivities and legal requirements, and impactful influencer marketing is not an easy-to-access route.