implication of documentation in nursing 1
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S.L.Smith
IMPLICATIONS OFIMPLICATIONS OFDOCUMENTATION INDOCUMENTATION IN
NURSINGNURSINGPresented by Sophia SmithPresented by Sophia Smith
U.H.W.I. NURSING STAFFU.H.W.I. NURSING STAFFDEVELOPMENT DIVISIONDEVELOPMENT DIVISION
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Charting with a jury in mindCharting with a jury in mind
S.L.Smith
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IMPLICATION OFIMPLICATION OF
DOCUMENTATION IN NURSINGDOCUMENTATION IN NURSING
YOU WAKE UP in a cold sweat afterdreaming that you’re the defendant in amedical malpractice case.
The plaintiff’s lawyer was about to point outthe flaws and gaps in your documentation.Thankful it was only a dream.
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OBJECTIVESOBJECTIVES
At the end of this ninety (90) minute session At the end of this ninety (90) minute sessionparticipants will be able to:participants will be able to:
Define the terms documentation, record,Define the terms documentation, record,report and client.report and client.
Indentify the reasons for documentation.Indentify the reasons for documentation.
Discuss the principles of documentation.Discuss the principles of documentation.
Describe 2 societal factors that affect legalDescribe 2 societal factors that affect legaldocumentationdocumentation
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OBJECTIVESOBJECTIVES
Discuss the nursing implications of Discuss the nursing implications of documentation.documentation.
Identify measures to ensureIdentify measures to ensuredocumentation meet legal standards.documentation meet legal standards.
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DEFINITIONSDEFINITIONS
Documentationocumentation is any written oris any written or
electronically generated information aboutelectronically generated information about
a client/ patient that describes the care ora client/ patient that describes the care orservice provided to that client (CRNBC,service provided to that client (CRNBC,
2007).2007).
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DEFINITIONSDEFINITIONS
Recordecord is the information set down inis the information set down in
writing.writing.
Reporteport is spoken or written accountis spoken or written account..
Client refers to individuals, families,
groups, populations or entire communities
who require nursing expertise.
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REASONS FOR DOCUMENTATIONREASONS FOR DOCUMENTATION
To facilitate communicationTo facilitate communication
To promote good nursing careTo promote good nursing care
To meet professional and legal standardsTo meet professional and legal standards
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSING.IN NURSING.
Accuracyccuracy ::
- Entries must be accurate. Write only- Entries must be accurate. Write only
observations that you have seen, heard,observations that you have seen, heard,
smelled, or felt.smelled, or felt.
- An observation made by others must be- An observation made by others must be
clearly indentified .clearly indentified .
- Check the spelling, proof read.- Check the spelling, proof read.
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSINGIN NURSING
- Avoid use of abbreviations (other than- Avoid use of abbreviations (other than
those approved and documented in thethose approved and documented in the
organizational policy).organizational policy).
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSINGIN NURSING
Completenessompleteness ::
-be factual, accurate, true and honest-be factual, accurate, true and honest
record. (including record of late entries,record. (including record of late entries,
changes or additions).changes or additions).
-avoid duplication of information.-avoid duplication of information.
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSINGIN NURSING
Conciseness:onciseness:
- documentation contain meaningful and- documentation contain meaningful and
relevant information.relevant information.
- include detailed documentation in- include detailed documentation in
relation to critical incidents.relation to critical incidents.
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSINGIN NURSING
Objectivity:bjectivity:
- When charting subjective findings- When charting subjective findings
identify the source.identify the source.
Organization:rganization:
- Each entry must clearly show a logicalEach entry must clearly show a logicaland systematic grouping of importantand systematic grouping of important
informationinformation
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSINGIN NURSING
Timeliness:imeliness:
- Documenting in a timely manner can- Documenting in a timely manner can
help in reducing errors.help in reducing errors.
Legibil ity:egibi l ity:
- Writing must be clear and easily read- Writing must be clear and easily read
byby
others.others.
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSINGIN NURSING
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Confidential:onfidential:
- access to client information should be to- access to client information should be to
health team persons who are caring forhealth team persons who are caring forthe client.the client.
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PRINCIPLES OF DOCUMENTATIONPRINCIPLES OF DOCUMENTATION
IN NURSING CONT’DIN NURSING CONT’D
S.L.Smith
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IMPLICATION OFIMPLICATION OF
DOCUMENTATION IN NURSINGDOCUMENTATION IN NURSING
Societal factors that affect nursingocietal factors that affect nursing
documentation include:ocumentation include:
Increased Consumer Awareness.Increased Consumer Awareness.
Increased Acuity of Hospitalized Patients.Increased Acuity of Hospitalized Patients.
Increased Emphasis on Outcomes.Increased Emphasis on Outcomes.
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IMPLICATIONS OFIMPLICATIONS OF
DOCUMENTATIONDOCUMENTATION
Failure of adhering to the principles of Failure of adhering to the principles of
documentation may be detrimental to thedocumentation may be detrimental to the
patient and thus result in legal nursingpatient and thus result in legal nursing
issues.issues.
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MEASURES TO ENSUREMEASURES TO ENSURE
DOCUMENTATION MEET LEGALDOCUMENTATION MEET LEGAL
STANDARDSSTANDARDS Documenting assessment of the needs.Documenting assessment of the needs.
Documenting purpose, objectives orDocumenting purpose, objectives orexpected outcomesexpected outcomes
Documenting the plan or approach toDocumenting the plan or approach to
care.care.
Evaluation of interventions and outcomesEvaluation of interventions and outcomes
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IMPLICATIONS OFIMPLICATIONS OF
DOCUMENTATIONDOCUMENTATION If you are ever involved in a malpracticeIf you are ever involved in a malpractice
dispute, the patient’s chart will be your bestdispute, the patient’s chart will be your best
friend – or your worst enemy.friend – or your worst enemy.
So ensure each entry is:So ensure each entry is:
FFactualactual
A A ccurateccurate CCompleteomplete
TTimelyimely
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FindingFinding FFlaws in thelaws in the R R ecordecord
Looking forooking for red flagsed flags in the recordn the record
Pages without any patient identificationPages without any patient identification
Notes written with the wrong date or with timesNotes written with the wrong date or with times
An entry written over a previous entry to correct An entry written over a previous entry to correct
or change itor change it
Changes in slant, uniformity, or pressure of Changes in slant, uniformity, or pressure of
handwriting or changes in ink or pen on thehandwriting or changes in ink or pen on thesame entrysame entry..
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FindingFinding FFlaws in thelaws in the R R ecordecord
Looking forooking for red flagsed flags in the recordn the record
Any erasure or obliterations Any erasure or obliterations
Pathology report or diagnostic test findingsPathology report or diagnostic test findingsthat don't correlate with physical assessmentthat don't correlate with physical assessment
findings or that don't show the medicalfindings or that don't show the medical
necessity for a procedure.necessity for a procedure.
Long narrations that don't seem to beLong narrations that don't seem to be
sequentialsequential..
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IMPLICATIONS OFIMPLICATIONS OF
DOCUMENTATIONDOCUMENTATION
GROUP WORK GROUP WORK
5 minutes5 minutes
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Failure to notify the health
care provider of problem.
The patient Matilda Bennett’s condition wasworsening. Her nurse called the attendingphysician several times to report the
deterioration but failed to document herinitial unsuccessful attempts to reach thephysician.
In a deposition, the nurse testified that
she’d called the physician as soon as shenoted a change in Ms. Bennett’s condition.
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Failure to notify the health
care provider of problems
Scenario
Her nursing documentation indicatedthat the patient’s condition changedfor the worse at 2:40 p.m., but an
attempt to contact the patient’sphysician wasn’t documented until3:45 p.m. The attending physiciancorroborated the nurse’s testimony,
saying that he’d received a call fromher at 3 p.m., but the jury refused tooverlook the lack of documentation
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IMPLICATIONS OFIMPLICATIONS OF
DOCUMENTATIONDOCUMENTATION
No matter how skilled a nurse you are,No matter how skilled a nurse you are,
poor nursing documentation willpoor nursing documentation willundermine your credibility if you'reundermine your credibility if you're ever involved in a lawsuit.ever involved in a lawsuit.
S.L.Smith
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ReferenceReference
Austin, S. (2006). Ladies and gentlemen of Austin, S. (2006). Ladies and gentlemen of the jury, I present … the nursingthe jury, I present … the nursing
documentation. Retrieved on March 17,documentation. Retrieved on March 17,2011 from2011 from
http://www.nursingcenter.com/prodev/cehttp://www.nursingcenter.com/prodev/cearticleprint.asp?CE_ID=622257articleprint.asp?CE_ID=622257
Bergerson, S.R. (1988). More aboutBergerson, S.R. (1988). More about
charting with a jury in mind.charting with a jury in mind. Nursing Nursing ,,18(4), 50-8.18(4), 50-8.
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ReferenceReference
Carven, R. F. & Hirnle, C. J. (2007).Carven, R. F. & Hirnle, C. J. (2007).
Fundamentals of nursing: human Fundamentals of nursing: human
health and function.health and function. (5(5thth ed.).ed.). Philadelphia:Philadelphia:
Lippincott Williams & Wilkins.Lippincott Williams & Wilkins.
CRNBC. (2003).CRNBC. (2003). Nursing Documentation.Nursing Documentation.
Retrieved on June 8, 2009 fromRetrieved on June 8, 2009 fromhttp://www.crnbc.ca/downloads/151.pdf http://www.crnbc.ca/downloads/151.pdf