improving client value with weather index insurance: learning from asia

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Improving Client Value With Weather Index Insurance: Learning from Asia Representative, Microinsurance Innovation Facility Microinsurance Fellow, Philippines Crop Insurance Corporation Mangesh Patankar Internation al Labour Organizatio n Department of Labour and Employment Provincial Government of Agusan del Norte Philippines Crop Insurance Corporation Department of Science and Technology, Caraga Region DOST - PAGASA Department of Agriculture, Caraga Region Municipality of Buenavista Municipality of RTR

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5th Asian Microinsurance Conference, Jakarta, July 2011

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Page 1: Improving Client Value With Weather Index Insurance: Learning from Asia

Improving Client Value With Weather Index Insurance:

Learning from Asia

Representative, Microinsurance Innovation Facility

Microinsurance Fellow, Philippines Crop Insurance Corporation

Mangesh Patankar

International Labour

Organization

Department of Labour and

Employment

Provincial Government of

Agusan del Norte

Philippines Crop Insurance

Corporation

Department of Science and Technology,

Caraga Region

DOST - PAGASA Department of Agriculture,

Caraga Region

Municipality of Buenavista

Municipality of RTR

Page 2: Improving Client Value With Weather Index Insurance: Learning from Asia

Agenda

1. Agriculture and food security in Asia2. Role of index insurance3. Current index insurance market in Asia4. Client value5. Cases from Philippines, India, Sri Lanka6. Conclusions

Page 3: Improving Client Value With Weather Index Insurance: Learning from Asia

Agriculture and food security in Asia• 55% of the world’s population stays in Asia• 60% of the population in Asia and Pacific is

dependent on Agriculture• This is equal to almost 2.2 billion people (1/3rd of

the world’s population)• But Asia has only one fifth of the world’s

agricultural land• Average agricultural landholding

– Asia: 1 to 2 ha– World: 3.7 ha

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6Multiple sources

Page 4: Improving Client Value With Weather Index Insurance: Learning from Asia

Food insecurity hotspots in Asia-Pacific

Source: Sustainable agriculture and food security in Asia and the Pacific, ESCAP, United Nations (2009)

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Page 5: Improving Client Value With Weather Index Insurance: Learning from Asia

Flood, cyclone and drought hazard hotspots of Asia

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6Source: Ehrhart et al (2009)

Page 6: Improving Client Value With Weather Index Insurance: Learning from Asia

Role of Index Insurance

• A bet on a pre-defined index or event, just like normal insurance, where it is a bet on the verifiable loss

• Index is modeled in a manner so that it could reflect/estimate the actual losses

• An innovative approach of insurance as an alternative to the issues of indemnity based insurance– Index needs to be measured by a “third party”

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Page 7: Improving Client Value With Weather Index Insurance: Learning from Asia

Benefits

• Virtually no need of pre-sales farm level inspection

• Fast processing of claims

• Lower administration costs

• Absence of adverse selection and moral hazard

• Attractive to the reinsurers – due to “third party”

• Increases potential market for an insurer in multiple folds

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Page 8: Improving Client Value With Weather Index Insurance: Learning from Asia

Challenges

• Basis risk– Weather infrastructure– Robust models? Do they exist?

• Product research investments• Is weather the only risk?

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Page 9: Improving Client Value With Weather Index Insurance: Learning from Asia

Challenges: Is Weather the Only Risk?

Weather risks

Other risks

Price risks

Pests, diseases

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Page 10: Improving Client Value With Weather Index Insurance: Learning from Asia

Kazakhstan

India

Mongolia

China

ThailandVietnam

Sri Lanka

Multiple sources

Current Asian index microinsurance market

Philippines

Indonesia

Bangladesh

Livestock

Crop

Flood-meso

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Page 11: Improving Client Value With Weather Index Insurance: Learning from Asia

Multiple sources

How Are We Scoring on Scaling Up?

Mongolia

India

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Page 12: Improving Client Value With Weather Index Insurance: Learning from Asia

Client Value and Microinsurance

Product and process design

DemandProduct use

Impact

Source: ILO-MIF (2011)

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Page 13: Improving Client Value With Weather Index Insurance: Learning from Asia

How to Assess it?PRODUCT

• Coverage & sum assured• Exclusions & waiting periods• Eligibility criteria• Value-added services

ACCESS• Choice and enrolment• Information & understanding• Premium payment method• Proximity

COST• Premium to client income• Premium to benefit/cost•Other fees & costs• Cost structure and controls

EXPERIENCE• Policy administration & tangibility• Claims procedures• Claims processing time• Customer care

Source: ILO-MIF (2011)

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Page 14: Improving Client Value With Weather Index Insurance: Learning from Asia

Peculiarities with Agricultural Insurance

• Product• Is insurance itself a value added service with real value coming from loan or

other services?

• Access• Most of the enrolment is through credit linkage. Voluntary access is minimal

• Cost• Most of the traditional insurance programmes are subsidized• Even index products in the scale-up version are getting subsidies

• Experience• ‘No bad experience’ is somehow bad for insurance repurchase!• Problems of basis risk and over-fitting • One can tackle this by giving low frequency cat-product. But would

someone buy it?

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Page 15: Improving Client Value With Weather Index Insurance: Learning from Asia

Climate Change Adaptation Project, Philippines

• Partners: Multiple parties including funding agencies like Spanish Government, UN MDG-F, implementing agencies like ILO Philippines, DTI, DOLE, Provincial government of Agusan del Norte, DOST-Caraga, DOST PAGASA, DA, PCIC, Buenavista municipality, RTR municipality

• One of the objectives: To develop and test financial safety nets for vulnerable populations

• Project area: Four municipalities of South Philippines• First step: Understanding the need through baseline

surveys, farm-value chain study and vulnerability and adaptation assessment study

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Page 16: Improving Client Value With Weather Index Insurance: Learning from Asia

Learning about the terrain• Rainfall risks with variations on both lower and higher

sides• Few formal credit suppliers• Lack of early warning systems due to lack of weather

measuring tools

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• Limited underwriting from public insurer due to absence of organized partners

• Significant occurrences of pests/diseases

• Supportive local governments

Page 17: Improving Client Value With Weather Index Insurance: Learning from Asia

Interventions• Due diligence of lending institutions and selecting the best for

partnerships• Creating cross-learning platform for LGU supported credit

programmes for increasing loan penetration• Capacitating insurer in developing weather index insurance

product• Providing weather insurance and life insurance linked with

agricultural loan given by the new players (facility of non-loan linked product available)

• Providing education on pest management and farming-best practices as a package with insurance

• Setting up early-warning systems for tackling with major weather catastrophes and making the weather readings available to public

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Page 18: Improving Client Value With Weather Index Insurance: Learning from Asia

Rainfall index considerations

• Low rainfall– Low rainfall happening across the cropping period– Prolonged dry period

• Excess rainfall– Excess rainfall happening within a few days– Prolonged wet period

• Typhoon risks are almost nil in the project area• Cropping initiation date is kept flexible

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Page 19: Improving Client Value With Weather Index Insurance: Learning from Asia

Bringing Together Local, National and Cross-Country Knowledge

PAGASA

FAO, Agriculture Officers

Office of Civil Defense,

Municipalities, Provincial

Government, BAS

Weather data

Major calamities

Crop

models

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Page 20: Improving Client Value With Weather Index Insurance: Learning from Asia

Client Education Given With Insurance

• Pre – sales training

• Post sales – Periodic interactions with farmers by PCIC and municipal agriculturists

ModuleModule 1. Introduction to Climate Change Screening of the video prepared by ILO - CCAP Discussion on the agricultural and other risks faced by the farmers

Module 2. Introduction to insurance and weather index insurance Discussion on the insurance experience

Module 3. Introduction to the actual products Presentation and discussion

Module 4. Introduction to the farm technology Synchronous planting, integrated pest management, organic farming and their

implications to WIBI

Module 5. Game – WIBI Carabao Race

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Page 21: Improving Client Value With Weather Index Insurance: Learning from Asia

Key Learning

• Flexible initiation date could be a useful feature• Insurance alone not sufficient• Access to a package of agricultural inputs

including:– Agricultural loan– Insurance– Pest/disease management technique training– Localized weather forecasts and current weather

• Involving local government agencies is crucial given the designing needs

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Page 22: Improving Client Value With Weather Index Insurance: Learning from Asia

Comprehensive Agriculture Risk Management, India

• Partners: Private insurance intermediary and private insurer• Objectives: Providing package of services including financial

risk transfer facility along with weather forecasts to the farmers

• Project Area: Howrah and Kamrup, remote districts East and North East India

• Risks tackled: Variable rainfall and temperature• Interventions:

– Setting up localized weather stations– Underwriting rainfall and temperature based contracts– Setting weather forecast dissemination systems

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Page 23: Improving Client Value With Weather Index Insurance: Learning from Asia

Key Learning

• Farmers prefer indices which closely match with the perceived major risks

• Index products should be kept modular and simpler for better demand

• To control premium, administration costs could be reduced by leveraging technology

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Page 24: Improving Client Value With Weather Index Insurance: Learning from Asia

Delivering Index Based Crop Insurance through Cooperative Network, Sri Lanka

• Partners: Cooperative insurance company, NGOs and consultancy originated from an MFI

• Objectives: Providing financial risk transfer mechanism through weather index insurance to farmers

• Project Area: Kurunegala and Bombuwala (first phase)

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Page 25: Improving Client Value With Weather Index Insurance: Learning from Asia

Key Learning

• Bundling insurance with credit might not work everywhere. It could raise the prices of credit and make it unaffordable to needy farmers

• For the clients to value the product, it is essential to have a strong product understanding developed among the sales-force – they should value the product first!

• Over-customization of product could be dangerous from understandability point

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Page 26: Improving Client Value With Weather Index Insurance: Learning from Asia

Conclusions

• Enabling environment like localized weather stations

• Strong and capable field agency for designing and servicing

• Simpler and modular products• Choice of different starting dates• Leveraging technology• Insurance “+ other services” at a single point

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Page 27: Improving Client Value With Weather Index Insurance: Learning from Asia

Questions and Answers