improving process discovery with raven cloud
TRANSCRIPT
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CONFIDENTIAL. All Rights Reserved.
Improving Process Discovery
with
David RuizVice President, Products
January 11, 2011
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Todays Agenda
Company Overview
Overview of Process Discovery
Key Process Modeling Challenges
RAVEN Cloud Demo
Questions & Discussion
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Ravenflow Company Highlights
Solutions for Business Process and Requirements Definition Focused on empowering business analysts and BA teams Improves collaboration between business & IT stakeholders
Patented, Award-Winning Technology Only NLP solution on the market Advanced textual analysis detects process errors and gaps
Key Technology Partnerships Strategic relationships with Microsoft, HP and IBM Compatible with Microsoft Office, Visio and SharePoint
Current and Next Generation Products Help Onboard BAs
Cloud, Office, purpose-built BA application Enables anytime, anywhere process & requirements contribution
Proven ROI Dramatically accelerates creation of process/use case models 3050% lower costs from faster development cycles and less rework
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What is Business Process Discovery?
The business areas in which the process operates
The people who participate or interact with those processes
The key business functions those people perform
The new or existing systems the processes interface with
The business goals or outcomes to be achieved through the process
The activities associated with capturing an organizations existing business
processes and the high-level requirements for modifying, optimizing orotherwise transforming them.
Discovering and understanding your business processes
is the critical first step on the yellow brick road to processimprovement.
-- Clay Richardson, Senior AnalystForrester Research
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The Value of Process Discovery
Understanding how a current process really works
Identifying bottlenecks or constraints in existing processes
Exploring strategies for optimizing processes for improved performance
Detailing integration touchpoints between systems or applications
Standardizing process components for maximum reuse:
Activities Roles
Resources
Business Data
Business Rules
Process discovery enables a flexible process-driven approach to
application requirements definition through capture and analysis of
the business processes in which the application will be used.
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Business Analysts: The Vanguard of Process Discovery
Business Analyst, Business Systems Analyst, Business Architect, Business Consultant,Solutions Consultant, Requirements Engineer, Systems Analyst
Job Titles:
Process
Discovery Process inventory Business glossary Process mapping
BusinessPlanning Goals & objectives Key capabilities
Business priorities
Business/ITCollaboration Social communication Process optimization
Requirements interpretation
RequirementsDefinition Requirements elicitation Process requirements Document publishing
Requirements
Validation Process walkthroughs Requirements reviews Stakeholder feedback
BA Work Activities
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Process Discovery Reality Check
7 Entire contents 2009 Forrester Research, Inc. All rights reserved.
Microsoft Office continues to rule process discovery although
new, inexpensive collaborative tools are gaining momentum
What tools do you use to document process knowledge and
requirements captured during process discovery?
Base: 99 IT decision-makers
Source: April 2009 Global Lean BPM Online Survey
Microsoft productivity tools
(e.g., Microsoft Word, Microsoft
Visio, Microsoft PowerPoint)
Enterprise architecture tools
(e.g., IDS Scheer, ProVision, Mega)
Collaborative process discovery tools(e.g., Lombardi Blueprint, Itensil)
Other
According toanalysts fromGartner andForrester, less than20% of BAs areeffective using Visio
to model businessprocesses
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Poll Question:
What tool do you use most often to draw or model business processes?
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Specific Process Modeling Challenges
Drawing process models from scratch is very tedious and time-intensive
The learning curve for Visio or other drawing tools is too steep
Many business users are not visual thinkers and struggle with diagram
layout
Ensuring consistent style and labeling of process steps is difficult toachieve
Modeling is error-prone, particularly when it comes to ensuring thelogical flow and connectivity is correct
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Poll Question:
What are your most significant process modeling challenges?
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Poll Question:
How long does it typically take you to create a business process map,use case activity diagram or flowchart?
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RAVEN Product Portfolio
RAVENCollaboration Space
RAVEN Client Software
MicrosoftExcel
MicrosoftWord
Sparx EnterpriseArchitect
MetaStormProVision
MicrosoftVisio
IBM RationalSoftware Modeler
IBM RationalRequirements
Composer
RAVENProfessional
RAVENExpress
RAVENWeb Access
RAVENCloud
RAVENLanguage Engine
RAVENVisual Analyzer
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Introducing RAVEN Cloud
Launched as open beta program in
May 2010
Over 25,000 users to date
Completely new product
architecture
Built on Windows Azure cloudplatform with rich Silverlight UX
Simple & easy to use
Analyze and visualize processes Examine and re-orient diagrams Show errors, terms & functions Store and organize processes Export/download process diagrams
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RAVEN Cloud Functional Highlights
Automatically generate high fidelity business process diagrams from natural
language process descriptions
Analyze process narrative text and highlight logical errors, gaps orambiguities that lead to flawed requirements
Identify actors, functions and business objects referenced in the process toensure consistent terminology
Classify, organize and store business processes in user-defined categories,including ability to define as-isand to-beprocesses
Export RAVEN-generated diagrams and related process data to eitherMicrosoft Visio 2007 or 2010
Export diagrams in either XPDL or XMI format for into other processmodeling or system engineering tools
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RAVEN Cloud at a Glance
RAVEN Cloud automatically generates visually stunning, error-freeprocess diagrams from plain English text
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http://spdemo.rampgroup.com/ravenweb/ -
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Base price is $25/month per user or $300 per year
10% discount for selecting annual payment plan
Multi-user discounts starting at 10 users
Typical pricing scenarios:
10 Users: $230/month or $2,484/year
25 Users: $550/month or $5,940/year
50 Users: $1,000/month or $10,800/year
RAVEN Cloud Pricing
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The Value of RAVEN Cloud
Nathaniel PalmerEditor-in-Chief
By allowing process models to
be created directly from writtennarratives, RAVEN Cloud
offers a more effective way for
stakeholders and non-technical
subject matter experts to
contribute directly to model
definition and validation,
without also needing to be
Visio experts.
The reality is that many
projects still involve writtenrequirements that include text
descriptions of processes,
which are then drawn by the
analyst in Visio or a BPMS tool.
For BAs without robust process
analysis skills, RAVEN Cloud
can help them to provide work
of value on a process project.
Sandy KemsleyPrincipal Consultant
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RAVEN and the Process Lifecycle
Analyze ImplementDiscover
BusinessAnalysts
ProcessAnalysts
ProcessDevelopers
Business Process Lifecycle
Clarify theBusinessRequirements
InteractionDesigners
QATesters
BusinessUsers
OperationsManagers
ProjectManagers
Optimize theBusinessProcesses
Build theBusinessSolution
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BusinessAnalysts
ProcessAnalysts
Use CaseAnalysis
ProcessMapping
RequirementsElicitation
ROLE
ACTIVITY
Helping Bridge the Process Modeling Gap
Narrative/TextualDefinition
VisualMod
eling/Diagramming
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Learn More
Go to www.ravencloud.com and try RAVEN Cloud for yourself
Check out our How-To Videos on YouTube: http://www.youtube.com/user/RavenCloudNetwork
Participate in our RAVEN Cloud Blog http://blog.ravencloud.com/
http://www.ravencloud.com/http://www.youtube.com/user/RavenCloudNetworkhttp://blog.ravenflow.com/http://blog.ravenflow.com/http://www.youtube.com/user/RavenCloudNetworkhttp://www.youtube.com/user/RavenCloudNetworkhttp://www.ravencloud.com/ -
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Goes Live!
Questions & Discussion
mailto:[email protected]:[email protected]