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1 IMPROVING THE SYSTEM OF SERVICES FOR CHILDREN AND YOUTH WITH SPECIAL HEALTH CARE NEEDS REGION VIII

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IMPROVING THE SYSTEM OF SERVICES FOR CHILDREN AND YOUTH WITH SPECIAL HEALTH CARE NEEDS. REGION VIII. LEARNING OBJECTIVES. To understand the population of children/youth with special health care needs To understand the system of services that families need - PowerPoint PPT Presentation

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Page 1: IMPROVING THE SYSTEM OF SERVICES FOR CHILDREN AND YOUTH WITH SPECIAL HEALTH CARE NEEDS

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IMPROVING THE SYSTEM OF SERVICES FOR CHILDREN AND YOUTH WITH

SPECIAL HEALTH CARE NEEDS

REGION VIII

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LEARNING OBJECTIVES To understand the population of

children/youth with special health care needs

To understand the system of services that families need

Assess Title V’s role in promoting/facilitating this system

How have other states worked to improve the system

Resources to support system improvement

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Who Are Children and Youth with Special Health Care Needs?

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Estimate resources and personnel requirements

Define population for needs assessment Identify research needs Evaluate services Define a social agenda

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WHY DOES THE DEFINITION MATTER?

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Different people have different ways to define these children and youth

Diagnostic : Presence of a specific disease or condition ( e.g. at birth such as spina bifida or acquired like cancer)

Disability of Functional Impairment: a condition that restricts every day activities (e.g. deafness or wheelchair bound)

Developmental: Delays in certain childhood developmental milestones (e.g. learning disabilities)

Cost: Medical care costs that exceed a certain amount (in a health plan)

Chronic Illness: A condition that lasts at least 12 months Eligibility : For specific programs like foster care, supplemental

security income (SSI)

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LEGISLATIVE DEFINITIONS

◦AMERICANS FOR DISABILITIES ACT (ADA): physical or mental impairment that substantially limits 1 or more life activities

◦SUPPLEMENTAL SECURITY INCOME (SSI): medically determinable physical or mental impairment with functional limitations expected to last no less than 12 months

◦ INDIVIDUALS WITH DISABILITIES EDUCATION ACT (IDEA) : Categories of disabilities (e.g. autism, deaf/blind, deafness, hearing impaired, mental retardation, multiple disabilities, orthopedic impairment, serious emotional disturbance, specific learning disabilities, speech or language impairment, traumatic brain injury, visual impairment) 

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MCHB DEFINITION

Developed by group of experts Endorsed by American Academy

of Pediatrics Children who have, or are at increased

risk for chronic physical, developmental, behavioral or emotional conditions and require health & related services beyond required by children

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2010/118

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WHAT ARE THE PROGRAMS THAT SERVE CYSHCN? Federal vs state vs local Education (especially special ed) Social services (e.g. foster care) Recreation Health care

◦ Insurance plans Mental health/behavioral health Juvenile Justice Vocational Rehabilitation

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WHAT IS TITLE V’S ROLE?

APPLYING A PUBLIC HEALTH APPROACH TO THIS POPULATION

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Legislative Authority

Omnibus Budget Reconciliation Act of 1989 (OBRA 89)– established the MCHB’s authority to:◦ “Facilitate the development of community-based

systems of services for CYSHCN and their families”; and

◦ “Promote the effective and efficient organization and utilization of resources to assure access to necessary comprehensive services for CYSHCN and their families.

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Healthy People 2010 and 2020

Surgeon General Healthy People 2010 and 2020:◦ Increase the proportion of States and territories that

have service systems for CYSHCN;◦ Increase the proportion of CYSHCN who have access to a

medical home;◦ Increase the proportion of YSHCN whose health care

provider has discussed transition planning from pediatric to adult health care;

◦ Reduce the proportion of people with disabilities who encounter barriers to participating in home, school, work, or community activities.

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A Public Health Approach

Categorizing children by diagnosis led to a proliferation of disease specific “systems” – disease “silos”;

Service needs are not limited to children with specific diagnoses -all CYSHCN have elevated service needs beyond those of the “average” child;

Shifts the focus from diagnosis to a focus on addressing those systemic issues that affect all CYSHCN regardless of diagnosis.

Families – no matter what the diagnosis- face barriers to accessing services and navigating systems and multiple providers

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What Do Families Want?

Access to a medical home; Family partnership in decision-making; Early and continuous screening; Adequate financing for needed services; Services organized for easy use; Transition to adult health care.

THE SIX NATIONAL PERFORMANCE MEASURES

Risk and Protective Factors

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Meeting the Goal: 2010 Status

Access to a medical home; (43%) Family partnership in decision-making; (70%) Early and continuous screening; (79%) Adequate financing for needed services; (61%) Services organized for easy use; (65%) Transition to adult health care. (40%)

CYSHCN for whom the system met all: (18%)

BUT significant disparities exist across race, income and functional limitations.

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What is an integrated system?

“linkage of programs and activities to promote overall efficiency and effectiveness and achieve gains in population health.”

Click icon to add picture

Partnership

Collaboration

Cooperation

Mutual Awareness

Isolation Merger

Institute of Medicine. Primary Care and Public Health Exploring Integration to Improve Population Health. 2012

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 IOM Report on Primary Care & Public Health: Principles of Integration

Shared goal of population health improvement;

Community engagement to define and address population health needs;

Aligned leadership; Sustainability = establishment of a shared

infrastructure and building for enduring value and impact;

Shared and collaborative use of data and analysis;

Integration can evolve

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Source:  IOM (Institute of Medicine). 2012. Primary Care and Public Health: Exploring Integration to Improve Population Health. Washington, DC: The National Academies Press.

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“building blocks do not alone constitute a system, any more than a pile of bricks constitutes a functioning building. It is the multiple relationships and interactions among the blocks—how one affects and influences the others, and is in turn affected by them—that

convert these blocks into a system.”

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What Does it Mean to Build an Integrated System?

Source: Don de Savigny and Taghreed Adam (Eds). Systems thinking for health systems strengthening. Alliance for Health Policy and Systems Research, WHO, 2009.

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Converting Blocks into a System

The State Implementation Grants for Integrated System of Services (D70)

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Foundation for System Change

FAMILIES

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Alabama

Arizona Arkansas

CaliforniaColorado

Florida

Georgia

Idaho

IllinoisIndiana

Iowa

KansasKentucky

Louisiana

Maine

MassachusettsMichigan

Minnesota

Mississippi

Missouri

Montana

NebraskaNevada

New Hampshire

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

Connecticut

DelawareMaryland

New Jersey

Rhode Island

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State Implementation Grantees (D70s)

Alaska

Hawaii

District of Columbia

2008

2009

2011

2012

2014

2015

*Navajo Nation

N.N.*

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Strategies for Systems Integration

1. Build, enhance, and maximize partnerships;

2. Engage family and youth as partners; leaders, and agents of change;

3. Use Continuous Quality Improvement (CQI);

4. Use data to build capacity and measure impact;

5. Provide technical assistance, resources, and support;

6. Promote policy and legislative changes. 23

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Colorado: Serving One Section vs the Entire Stadium

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Minnesota: Sustaining System Change Through Legislation

Work resulted in funding to continue and expand Medical Home Learning Collaborative; MN Health Care Home legislation passed in 2008.

Over 7,500 CSHCN identified by teams; ◦ 1,200 care plans were written

Top 3 areas of QI: delivery system design, care partnership support, and clinical information systems;

Analysis of claims data for 500 children in 9 medical home practices: ◦ ER visits & inpatient admissions decreased; ◦ Dental & well child visits increased.

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36 teams from medical practices participated in 6 Medical Home Learning Collaboratives using PDSA cycles.

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Utah: Integrated Services through QI

Successful elements of the UISP project were continued, including medical home portal (www.medhomeportal.org) which is key component of CHIPRA quality demonstration project and is being spread to other states

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Utah Pediatric Partnership to Improve Healthcare Quality (UPIQ) Learning Collaborative to spread medical home as a practice standard

Utilized multiple methods‒ 5 Sessions followed by site visits to practices‒ Emails, monthly conference calls and weekly “resource

news”‒ Data including Medical Home Index (MHI), Medical Home

Family Index (MHFI), Chart Reviews, Medical Home Provider & Transition Surveys

Spread this model to autism

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“This grant has been “essential” and made a huge difference to Title V as we moved away from direct clinical services to care coordination in the New Orleans region.

The grant came just at the right time and is “filling the gap” by expanding the Family Resource Center (FRC) to help families navigate the system.”

-- Susan Berry, Medical Director, LA Title V, 2012

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Making a Difference

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Title V Index

A tool developed by Title V Leaders Involved in the Learning Collaboratives◦ Assesses progress toward becoming a quality

improvement organization◦ Guides development of a state system capable

of creating and sustaining integrated systems of care for CYSHN

◦ Prompts reflection and examination of program strengths and weaknesses

◦ Helps Title V programs identify and implement improvement strategies

Click icon to add picture

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1. Strategic leadership2. Partnerships across

public and private sectors

3. Quality Improvement4. Use of available

resources5. Coordination of

service delivery6. Data Infrastructure

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TITLE V INDEX: DOMAINS AND INDICATORS

1. Preparation2. Preliminary action

steps3. Implementation4. Mastery5. Sustainability

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Specific skills & content knowledge required of CSHCN Leaders

Based on MCH Leadership Competencies & Title V Index

Six attributes: Overall Leadership; Quality Improvement; Use of Resources; Service and Coordination; Partnership; Data Infrastructure

Discussion: Does this reflect your role in your state?

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CSHCN LEADERSHIP DOCUMENT

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NATIONAL CENTERS National Center for Family Professional Partnership: www.fv-ncfpp.org

National Center for Cultural Competence: http://nccc.georgetown.edu

The Catalyst Center for Improving Financing: www.hdwg.org/catalyst

The National Center of Medical Home Initiatives: www.medicalhomeinfo.org

National Center for Hearing Assessment and Management: www.infanthearing.org

National Center for Community Based Services: www.communitybasedservices.org

Got Transition: www.gottransition.org

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Data Resource Center for Child & Adolescent Health:

www.childhealthdata.org

AMCHP: www.amchp.org Models of Care for Children and Youth with Special Health Care Needs

Champions for Inclusive Communities: http://www.eiri.usu.edu/projects/champions

Defining a System of Care – multi-media presentationA State-Level Tool Kit for Building a Community-Based Service System

JSI Project Spaces www.projectspaces.jsi.com

D70 state resourcesE-mail to [email protected]

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OTHER SYSTEM RESOURCES