Tyranny of Change in a Web 2.0 Worldin a Web 2.0 World

© 2009 B. Fiehn and R. Butler

Techno-stress

Information Technology Rage

Vook fliker cell phone books

RubiStar Exploratree Wordle PersuadeStar Wikispaces ning Classroom Architect PBWorks

BoolifyCasa Notes Web Poster Wizard

mashups GlogsterMind42 blog Intel Education

Delicious Bubble.usDiigo Blogger FilamentalityNotestar Skype

Think Tank Voicethread Prezi moodle

Cloud open source Shelfari Hot Potatoes rss feeds Animoto

Change

Change in our library life

• Technology

• Web 2.0

• Library 2.0

Web 2.0

A space that allows anyone to create

and share information online—a space

for collaboration, conversation, and

interaction; a space that is highly

dynamic, flexible, and adaptable.

Library 2.0

The need for libraries to adopt a

strategy for constant change while

promoting a participatory role for

library users. (Wikipedia Library 2.0)

The Frustrations….

• You are surrounded by all the trappings of information technology.

• It’s in our offices, our cars, our homes and our children’s toys.

• Fully one-third of us don’t handle technology well

Anyone can get overwhelmed by the relentless rush of technology.

Why ?

Work overload and role ambiguity

are found to be the two most

dominant stressors

Multi-tasking

• “MADNESS”

• By doing too many things at

once, you do not pay enough

attention to any one task to do

it well.

Brod's description

Technostress: "modern disease of

adaptation caused by an inability to

cope with new computer technologies

in a healthy manner.”

The most dynamic part of

technostress today may be the

changing role of librarians.

• Many of us feel we are "all over the place;” Like a gerbil running inside a spinning cage.

• Technostress is fear driven.

• The fear's source may be shrouded in the anxiety that often signals that we are stressed.

• It can’t be entirely avoided.

Technology:

enables new levels of efficiency

encourages multitasking

adds a feeling of never being done

It can be exhausting!

As human beings,

we have to resolve the stresses and the discordance of this phase of civilization and technology

so that technology becomes a positive part of society and not a threat to its very existence.

"People start the day by making the

fundamental mistake of opening their

e-mail, instead of working to a plan.“

“I don't know how to do this job anymore."

Researchers at IBM are working on something called the "Emotion Mouse."

Measuring skin temperature, sweat and heart rate, it is designed to know when a user is about to blow -- and perhaps suggest, on-screen, that he or she take a break.

Managing Change

• Choose your mindset, rather than allowing circumstances or events to do that.

• Don't take it personally -- nobody is to blame.

• Think instead of opportunities.

Recognize change for what it is

–An opportunity

–An imposition

–A mandate

• Be realistic -- how much do you really need to do? (Know what you need to know and let the rest go.)

• Eliminate the trivial.

• Delegate.

• Stop doing an activity or do it less often.

• Set boundaries. Put aside time each day to turn the technology off and devote attention to family or private pursuits.

• Choose with care. Ask whether a new device really will simplify your life, or just add new complexity.

• Lower expectations. Prepare to invest time before you become adept enough at new technologies to reap their full benefits.

• Balance priorities. Work according to your own plan rather than the demands of your technology. Check your e-mail when it is convenient, not whenever it comes.

• Place constraints of your own devising on the technology.

• Prioritize: it will carry over into your personal life.

• You know the technology is controlling

you, if you are overwhelmed.

• Take action. It mitigates stress, leading to a greater feeling of control.

• Practice Uni-tasking. (Multitasking will lead to disruption of the controller functions in the brain.)

When added to our personal skill set,

action and focus strengthen our ability

to stay flexible, spontaneous, and confident

in the midst of competing priorities, unforeseen

obstacles, and those irritating computers.

• Consider whatever you are doing or who you are with as the MOST important use of your time right now.

• Find a point of concentration.

• Remember: when stressed, the present is an uncomfortable place for our minds to be. Mentally, we are either in the future or the past.

So, what can you do?

• Focus on your future.

• Say "I choose," instead of "I should."

• Think "I won't" instead of "I can't.“

• Remember: You don't have to feel happy and warm all over about the change. Just deal with it and move along.

Learn to Say NO

• Say "no" when asked to do something you really don't want to do.

Look at what you do

•Celebrate accomplishments

Advocate for Yourself

• Create a web page or bulletin board introducing you and your skills, education, and interests.

• Ask for time at a teacher’s meeting for everyone to go around the room and talk about what they are doing at a particular point in time (and make sure that you share!)

• Use research – for example the Illinois Study – to promote the library and the librarian!

• Form a student library organization where the students learn what a librarian does – they will tell their teachers!

• Sell, sell, sell yourself!

Don’t Should on Yourself

You are your own worst enemy

Discussion Points

• One of our strengths as SLMS is our ability to be flexible. How do we remain flexible in the Web 2.0 world and eliminate some of the “techno- stress?”

• Are we luddites if we decide to eliminate “techno-stress?”

• How can we encourage our administration and faculty to understand our work in the Web 2.0 world?

• What are some nice, polite ways to say “no?”

BRAINSTORM

And the Definitions are….

Vook flikercell phone books

RubiStar ExploratreeWordle PersuadeStar Wikispaces ning Classroom Architect PBWorks

Boolify

Casa Notes Web Poster Wizard mashups GlogsterMind42 blog Intel Education

Delicious Bubble.usDiigo Blogger Filamentality

Notestar Skype Think Tank

Voicethread Prezi moodle

Cloud open source Shelfari Hot Potatoes rss feeds Animoto

Definitions

• Due to presentation time constraints, the definitions are at the end of this presentations and will be posted on the web (see next slide) and also included in an article (in press) TBA.

Thank you

Ideas generated in today’s session will be posted at http://www.wku.edu/~barbara.fiehn/

Barbara Fiehn Western KY University

Rebecca Butler Northern Illinois University

References

Ayyagari, R. (2007). What and why of technostress: Technology antecedents and implications. dissertation

Bawden, D. & Robinson, L. (2008).The dark side of information: overload, anxiety and other paradoxes and pathologies. Journal of Information Science, 35 (2) 180-191. DOI 10.1177/0165551508095781.

Coombs, K. A. (2007). Building a Library Web Site on the Pillars of Web 2.0. Computers in. Libraries 27(1), 16.

Ennis, L. A. (2005). The evolution of technostress. Computers in Libraries, 25(8), p.10-12.

Gesell, I. (2006). More is less: Neutralizing technostress. Associations Now. 2(13), p.18.

References cont.

Goldsborough, R. (May 13, 2006) Don’t let technology stress you out. Business Journal Central New York. Retrieved from http.www.cnybj.com

Gorman, M. (2001). Technostress and library values. Library Journal. 126(7), p.48

Gurak, Laura J. (2001) Cyberliteracy: navigating the internet with awareness. New Haven: Yale University Press.

Mather, B. (1998). Technology & stress: Are they inseparable? Technology Connection. 5(3), p.13.

Wood, C. (2001). Dealing with tech rage. Maclean's 114(12), p. 41.

Zielinski, D. (2004). Techo Stressed? Presentations. 18(2), p.28.

Information Overload: More Ways to Use the World Wide Web

Compiled by Yvonne Johnson. 2009

NIU Doctoral Student

43 Things

• List your goals

• Share your progress

• Cheer each other on

• http://www.43things.com/

Allmydata

• Automatic Backup

• Windows and Web Clients

• iPhone Access

http://www.allmydata.com/

Backpack

• Better Organize Your Business

• Share Information with your team

• Web-based, secure, and backed-up daily

• http://backpackit.com/

Basecamp

• The Better Way To Get Projects Done

• Threadless Extranet

• File sharing

• http://basecamphq.com/

BlinkList

• http://blinklist.com• Four Reasons to Switch to BlinkList

– Faster Saving– Faster Finding– Easier Sharing– Save a Copy of Any Web Page

Blogniscient

• http://blogniscient.com/

• High speed custom search index

• Hosted by Google

• Combines blog results from across the web

CalendarHub

• http://simplespark.com/catalog/calendarhub/

• Create a Calendar accessible from anywhere

• Keep it private, share it or publish it on web

• Create multiple personal or group calendars

Central Desktop

• http://www.centraldesktop.com/

• Connect your people• Collaborate faster• Social Technology Platform provides

a complete SaaS solution for businesses to collaborate and manage projects

clipmarks

• http://clipmarks.com/• See clips of text, images or video

about topics other people find while surfing the web

• Through each other, we can learn more, know more and enjoy more than we could possibly do alone

Democracy 2.0

• http://www.democracyupgrade.com/Home.html

• Constitutional Convention: Building Democracy 2.0

• Live Streaming Video• Live Photostream• Live Blog and Twitter

Digg

• http://digg.com/register/• Discover and share content from

around the web• Everything is submitted and voted on

by people like you• Make your voice heard in the

comments• Customize your Digg experience

delicious

• http://delicious.com/

• Social Bookmarking service• Save all of your bookmarks online• Share bookmarks with other people• See what other people are

bookmarking

Findory

• http://glinden.blogspot.com/2008/01/brief-history-of-findory.html

• A brief History of Findory:

Findory was a personalized news site. The site launched in January 2004 and shut down November 2007.

• Findory built each reader a personalized front page of news.

Flickr

• http://www.flickr.com/

• Share your photos and video

• Upload and organize

• Crop, fix, edit

gabbr.com

• Social news community

• Read & comment on the latest news

• Bloggers can submit posts to appear on the front page for others to comment

• http://www.gabbr.com/

Gmail

• A Google approach to email• Mobile access• Lots of space• https://www.google.com/accounts/ServiceLogin?ser

vice=mail&passive=true&rm=false&continue=http%3A%2F%2Fmail.google.com%2Fmail%2F%3Fui%3Dhtml%26zy%3Dl&bsv=zpwhtygjntrz&scc=1&ltmpl=default&ltmplcache=2

Google Maps

• Get Google Maps in your pocket on almost any phone

• Get Directions

• Set default location

• http://maps.google.com/

Kiko

• Kiko has been discontinued

• Check out new project – email & domain forwarding https://www.hover.com/

• http://kiko.com/

meebo

• Instant messaging everywhere

• Gather friends on a single buddy list

• Communicate across real-time across different IM platforms, communities and social networks

• http://www.meebo.com/about/

memeorandum

• Offers a window into the new world of news

• Focuses primarily on U.S. politics and current affairs

• Auto-generates a news summary every 5 minutes

• http://www.memeorandum.com/

netvibes

• Free web service

• Brings together favorite media sources & online services

• Everything that matters to you – updated automatically every time you visit

• http://www.netvibes.com/#General

Omnidrive

• No longer available

• http://online-storage-service-review.toptenreviews.com/omnidrive-review.htm

Protopage

• Your own personal page• You can access from any computer

or mobile phone• Read your own selection of news &

blogs, keep bookmarks, to-do lists, and more

• http://www.protopage.com/

Rallypoint

• Web-based communication and Workforce Continuity application

• Trusted communication service between employees, clients, vendors & the media

• Online document storage & distribution

• Teleworker tracking & time keeping• http://www.aboutrallypoint.com/

reddit

• Source for what’s new and popular online

• Vote on links you like or dislike

• http://www.reddit.com/

Remember The Milk

• Manage your tasks

• iPhone and Gmail applications

• Full-featured mobile version

• http://www.rememberthemilk.com/services/

shadows

Looked questionable……. Would not include!

start

• Producer and vendor of StartCom Linux operating system

• SSL Secured• Modified with reliability, security &

efficiency in mind

• http://www.startcom.org/

Ta-da

• Web’s easiest to-do list tool

• Make lists for yourself or share them with others.

• http://tadalist.com/

Tailrank

• Closed now Spinn3r

• http://tailrank.com/

topix

• Top new stories

• News trends

• Most popular topics

• http://www.topix.com/

voo2do

• Advanced task and priority management for busy, ambitious individuals

• Sign up for free

• Tasks, projects, collaboration, notes, etc.

• http://voo2do.com/

Writeboard

• Write, share, revised, compare

• Perfect for authors, journalists, editors, etc.

• http://writeboard.com/

writely

• Five months after being bought by Google, the Writely online word-processing application is now open for anyone who wants to sign up and use it

• https://www.google.com/accounts/ServiceLogin?service=writely&passive=true&nui=1&continue=http%3A%2F%2Fdocs.google.com%2F&followup=http%3A%2F%2Fdocs.google.com%2F&ltmpl=homepage&rm=false

Xdrive

• Closed

• http://www.xdrive.com/

Zoho

• Productivity & collaboration apps.

• Business apps.

• 24 x 7; polls; etc.

• http://www.zoho.com/

Zoto

• Store and share your photos online

• Unlimited storage

• Edit & organize photos

• http://zoto.com/