inclusive tourism unlocking the potential · (55% of travel agents surveyed reported an increase in...

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INCLUSIVE TOURISM Unlocking the potential Marina Di Duca Inclusive Tourism Manager, VisitScotland

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Page 1: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

INCLUSIVE TOURISM

Unlocking the potential

Marina Di Duca – Inclusive Tourism Manager, VisitScotland

Page 2: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes
Page 3: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

DISABLED VISITORS, FRIENDS & FAMILY

Page 4: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

VALUE OF THE PURPLE POUND

Page 5: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

Average consumer spends £2,486 on leisure and hospitality, over 65

consumer spends £3,372

Over-65s boost

the UK

economy by an

estimated £37

billion through

their hotel and

travel spending

Source: Barclay’s – Ageing Population Report

Page 6: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

VALUE OF THE GREY POUND

Page 7: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

FEEDBACK FROM OUR TRAVEL TRADE CONTACTS

Increase demand

(55% of travel agents surveyed reported an increase in requests for accessible travel products)

Popular

(45% are regularly providing

programmes to families, seniors

and disabled people)

Request for more information

(40% want more information on

accessible accommodation, 26%

things to see and do, 22%

restaurants and retailers )

Page 8: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes
Page 9: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

ACCESSIBILITY GUIDES – THE BUSINESS VIEW

Page 10: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

APPROPRIATE INFORMATION PROVISION

Page 11: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

EUANSGUIDE.COM

Spread the word about your venue ..

Page 12: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

WHAT’S NEXT - TOP TIPS

Page 13: INCLUSIVE TOURISM Unlocking the potential · (55% of travel agents surveyed reported an increase in requests for accessible travel products) Popular (45% are regularly providing programmes

GET IN TOUCH IF YOU WANT TO DEVELOP YOUR INCLUSIVE TOURISM OFFERING

MAIN CONTACT: [email protected]

MORE INFORMATION ATvisitscotland.org/accessible-tourism