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© Copyright 2017 OSIsoft, LLC USERS CONFERENCE 2017 #OSIsoftUC osisoft @ Presented by Increase Uptime Using Fiber Monitoring at the Edge Kathy Otterson Prabhu Soundarrajan

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Page 1: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Presented by

Increase Uptime Using

Fiber Monitoring at the Edge

Kathy Otterson

Prabhu Soundarrajan

Page 2: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Fiber Optics Cable Integrity is

Key for IT Digital Transformation

99%International data is through Fiber

25%Outages happen due to Fiber cuts

2

Based on data from Federal Communications

Commission, FBI, CNN, WSJ

Page 3: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Agenda

• About Lit San Leandro

• Business Challenge

• Need for Real time Fiber Monitoring

• Field-Intelligence as a Service

• Results

3

Page 4: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Agenda

• About Lit San Leandro

• Business Challenge

• Need for Real time Fiber Monitoring

• Field-Intelligence as a Service

• Results

4

Page 5: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@ 5

Who are we and what we do

Network owner/operator in

San Leandro, CA

Offer fiber optics to traditionally

underserved locations in the city

Page 6: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Enabling Digital transformation for OSIsoft

Transforming

Communication

Infrastructure

• Move business IT assets

to data center

• Move operational IT

assets to Azure

Page 7: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

CHALLENGE:

Fiber cuts disrupt communications

Manual identification of fiber cuts is

expensive and time consuming

7

Page 8: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

What’s needed: Real-Time Monitoring of Fiber Integrity

8

Improve customer service24/7 Monitoring Instant Notification

Page 9: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Agenda

• About Lit San Leandro

• Business Challenge

• Need for Real time Fiber Monitoring

• Field-Intelligence as a Service

• Results

9

Page 10: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

What is Xompass and what is their business?

10

• Pulls data from field assets

• Applies logic and runs applications on

local gateways

• Packages/formats data

• Moves data to/from:– On-premise historians/db’s

(e.g. OSIsoft PI)

– Cloud based storage/analytics

(e.g. Microsoft Azure)

• Pushes actioned data back down to field

assets

Page 11: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Xompass Field Intelligence as a Service

Rapid Deployment Capital Lite Easier to scale

SaaS Delivery

Page 12: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Field Intelligence as a Service Architecture

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FaaS Agent

Dark Fibers

Optical Switch

OTDR

Xompass FaaS Cloud

Notifications

Users

Data Network

Splitter

Live Fiber

Page 13: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Mining Industry Deployment of Xompass FaaS

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Asset

Performance

Management in

the Mining

Industry

Page 14: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Agenda

• About Lit San Leandro

• Business Challenge

• Need for Real time Fiber Monitoring

• Field-Intelligence as a Service

• Results

14

Page 15: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Instant Notification on Fiber Cut from Anywhere

15

RESULT:

Notification of fiber break

instantly, in context, on any device

Page 16: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Solution Drives Communication Infrastructure Uptime

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Page 17: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Results

17

• Rapid deployment, lower up front capital, subscription based billing

• Low TCO and Easy to Scale

• Reduce time to react which reduces unavoidable downtime

• Achieving my goal of Increase customer service

Improve customer service24/7 Monitoring Instant Notification

Page 18: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Picture / Image

RESULTSCHALLENGE SOLUTION

COMPANY and GOAL

Company

Logo

Minimize outages and increase customer

service with proactive network monitoring

Lit San Leandro provides high speed internet access

hundreds of businesses city-wide and wanted to

minimize downtime to improve customer service.

Manual Identification of Fiber

breaks are expensive and

time consuming

Fiber monitoring using PI as

a service with Xompass

Instant notification of fiber

breaks means increased

customer service

• Fast to deploy

• Subscription model

• Software as a Service deployment

means low TCO

• Reduce time to fix problem by 4 to

6 hours

• $ per minute down savings for our

customers

• Wait for contractor or construction

crew to call

• Wait for irate customers

experiencing downtime call to

complain

Page 19: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Contact Information

Prabhu Soundarrajan

[email protected]

Chief Executive Officer

Xompass Inc.

Kathy Otterson

[email protected]

General Manager

Lit San Leandro

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Page 20: Increase Uptime Using Fiber Monitoring at the Edge...Prabhu Soundarrajan Prabhu@Xompass.com Chief Executive Officer Xompass Inc. Kathy Otterson kathy@litsanleandro.com General Manager

© Copyright 2017 OSIsoft, LLCUSERS CONFERENCE 2017 #OSIsoftUCosisoft@

Thank You

Try FaaS on Microsoft Appsource